New efforts to stop scammers from stealing through fraudulent wire transfers

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Americans are losing millions of dollars every year to scammers who steal money directly from their bank accounts, often through fraudulent wire transfers. U.S. senators are now pressing banks for answers about what they’re doing to stop it.
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Опубликовано:

22 апр 2024

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Комментарии : 298

@karinski58 Месяц назад

Never EVER give a 6 digit code over the phone.

@kito1san Месяц назад

Bingo. 6 digit code is only for your eyes only and no one else. Remember that! Technically, no one needs that 6 digit code. Not even the bank. If it's really from the bank, they are already in your account with or without your password. They need your on the phone password to ensure it's the account holder not to get into your account.

@lanuiiohu 25 дней назад

common sense

@Wileyg4lify 25 дней назад

When I call my bank they ask me for that code there is banks that verify like that

@karenoswald462 25 дней назад

@@Wileyg4lify That's true. I have run into that when I call the bank. I'd never give it out to someone who initiated the call.

@BillAnt 16 дней назад

Yes, unfortunately it happens more often to elderly people who aren't hip to this. Chase is slimy, all they had to do is look into the account the money was transferred to, and would have quickly seen it's a fraudulent account. smh

@SkyMogul 24 дня назад

These stories are so aggravating. Every time they send you an authentication code, it *always* comes with a message saying "we will NEVER ask you for this code".

@kevinc865 Месяц назад

It's a rule of thumb to go directly to the bank before doing anything so you know it's legit from them.

@BillAnt 16 дней назад

Next the scammers will set up a fraudulent bank branch. haha Jokes aside it's crazy what scammers will do for money.

@Native722 Месяц назад

Never respond to text messages even claiming from Banks and never ever give out codes, a bank would never ask for codes.

@junehanzawa5165 Месяц назад

Correct. Unless you initiated the whole thing by you trying to log into your account. In which case, you will get a request for a code. But YOU initiated the whole thing. Never give out a code if someone else starts the process and cons you by sending you alerts or calls you. A bank will never request a code just out of the blue.

@stevenroshni1228 Месяц назад

Yep. Login online or call the bank yourself if you think the problem is legit, but usually these text can be simply ignored

@tramnguyen0000 Месяц назад

I've talked to my bank regarding my problems with zelle and sometimes they do ask for a verification code, of course not for sign in purposes but it does happen when a legit employee asks you for a code. What you need to do is don't believe anyone who texts you or calls you first. If you see a text, immediately call the number on the bank app or the number on the back of your card, NOT the number they tell you to call in the text message. If they call you back claiming it's your bank, don't believe them. Hang up and call the number from the back of your card.

@sipvypkbj103 Месяц назад

Exactly

@sipvypkbj103 Месяц назад

Bank 🏦 don't call you. You Call them directly Never answer Msg 🤔 on the phone I don't... answer emails Had that did not answer Msg. Plus My account got block G CLD Not get on Some Body Was trying to do Something fishy 😱 They' cancel the card Before I Cld call Them which was Good B

@Openminded304 Месяц назад

What I have learned from this story and similar stories: Do not answer a call if it seems to have been initiated by a company. Even if you answer the call, do not comply with their request. Listen, note down, and hang up. Next, call the company’s official number and verify that the call you received from them was legitimate. In short, DON’T ANSWER, CALL BACK.

@bjamison 25 дней назад

Also noticed the accounts targeted had at least 10K in them from all of the news stories.

@Rene-cn4jc 18 дней назад

The moment the caller asked for the authentication number from a previous text, that’s when alarm bells should’ve gone off. No bank will ask for an authentication code that was sent in a previous text. I’d like to understand how are legitimate bank number allowed to be spoofed.

@Openminded304 18 дней назад

The account was probably compromised but the scammer did not have the phone to know the code, although they had the phone#. At least, that’s my understanding. This also suggests that institutions should send codes to phones only, because emails might be compromised.

@marshapelo9830 11 дней назад

The scammer needed the code to change the online bank account's password. From there the scammer did the transfer.

@Mlogan11 Месяц назад

Don't respond to text messages directly. Call the number on your card or mailed bank statement and speak with someone in the office to confirm and find out more if there are any alerts with your account.

@BruceMilpitas Месяц назад

Imagine if banks are obligated to reimburse every claims.

@BillAnt 16 дней назад

Ironically banks have brought it onto themselves by offering online convenience and verification by text messages.

@hondaopportunity8107 Месяц назад

If in doubt. Disconnect the call and call the bank direct.

@clareespina4018 Месяц назад

Go to your online banking immediately & check your account for any fraudulent activity yourself.

@sipvypkbj103 Месяц назад

I do agreed 😮 With Ur statement Makes Sense 💯 percent

@JSM. Месяц назад

Every verification code ALWAYS states "DO NOT SHARE" code with anyone. People still share such code. Plus your bank contacts you, hang up and call them from the number behind your card!

@fabianmckenna8197 Месяц назад

Absolutely........ Why would a bank text you to confirm transactions then call you to get the authorisation code they've sent you when that same code comes with a message saying.... DO NOT SHARE WITH ANYONE..........The code is for online use only. Just back from holiday and my answering machine had this. "Transaction for £1,300 and transfer of £2,400. Please call if this was not you" Yeah right. Logged into my account and no transfer or transaction!

@sdfv4zx Месяц назад

she is not sharing code with anyone, she is sharing with her bank.

@JSM. Месяц назад

@@sdfv4zx message says do not share with anyone. That includes the bank. The bank doesn't need that code they'll verify you in another way

@missgui4400 Месяц назад

@@sdfv4zxif the bank calls you, that’s because they already verified you and they do not need any code to reverify. And banks do not ask for a code for verification even if you’re the one who made the call.

@queentinadoire6931 Месяц назад

I don't talk to strangers on the phone. There are too many scammers out here.

@lnbt1 10 дней назад

Especially when the other side has Indian or Jamaican accents.

@psnisy1234 Месяц назад

Don't keep all your money in one bank account. Have multiple points of failure. That's my motto. I wouldn't be surprised if the banks or bank employees are working with scammers to defraud customers.

@stevenroshni1228 Месяц назад

Don't keep your savings in the same bank account as your everyday spending and be highly careful about your savings. In fact use a small bank, destroy any debit card they do send you. My bank has a safety image on the website. Once I put my user name, before I put my password, it shows me that image so that I know it's scammers

@simev500 Месяц назад

Multiple points of failure sounds too ominous, but I get the idea. You must mean to say, reducing a total loss by portioning your entire saving over multiple deposit venues.

@moozillamoo2109 26 дней назад

Yes on bank insider job. I believe that's how scammers get one of my account and contact info.

@SteveSabbai 17 дней назад

It definitely is bank employees/managers that are working with scammers. I watched a video where a manager from a big cell phone company was caught helping scammers rip off their customers. The scammers would pay the manager for the codes that is used to validate the cell phone users identity in Sim card switch scams. I wished I would have saved that video so I could show you.

@BillAnt 16 дней назад

@@moozillamoo2109 - It's not insiders, there are too many security checks in place at banks. It's common cyber criminals using leaked data on the dark web. Simple as that.

@junehanzawa5165 Месяц назад

Always, ALWAYS hang up and call the bank directly from a number that you yourself looked up at the bank's website. Never accept any number that anyone gives you over the phone as the number to call. YOU look it up. NEVER, EVER, give out a code that YOU did not initiate by YOU logging into an institution. That only means that someone got your password and is trying to bypass your 2 factor authentication and need you to give them the code. YOU also have a responsibility to protect yourself.

@truelife974 Месяц назад

Or simply check your online banking to check for irregularities. If you see nothing then ignore it.

@sipvypkbj103 Месяц назад

So true

@sarahschreffler5407 3 дня назад

Better yet -- a phone number on your credit card. Scammers have started putting websites out there with false numbers for banks, etc.

@irrelevant2235 Месяц назад

It amazes me, especially in this day and age that people still fall for this scam.

@Thingsyourollup Месяц назад

I've heard so many people make this exact same statement.... right before they got scammed.

@suzanneo1124 Месяц назад

Until it happens to you, you can keep making this uninformed statement.

@stevenrunyon170 Месяц назад

@@suzanneo1124 Its not a uniformed statement. You never just click on a link then give out info. Chase always says they will never call you and ask for a code. If you didn't do what the text is asking you call the bank yourself and ask don't click on anything they have been saying this for years.

@vanksism Месяц назад

@@suzanneo1124exactly - I’ve never been scammed but I got these calls and they seemed awfully authentic. Fortunately for me I WORK as a tech person and knew enough to question the calls. It’s my IT background that served me well. That other person is stating a very short-sighted opinion.

@BillAnt 16 дней назад

Unfortunate they prey mostly on the elderly who are technologically challenged or weak minded people. It's sad overall.

@yeah_right88 28 дней назад

With all these scams - why do I never hear that there is an investigation into the receving accounts?! That seems like a pretty easy thing to do, and the receiving bank can hand over the information of the account owner.......

@lnbt1 6 дней назад

I have that question too! When i tried to wire transfer my money to my bank in Thailand and misspelling a letter or two in the name, it got rejected. I called the bank and asked, they said the rec'd bank rejected it because there is a misspelling (not sure it is in the account hold name or the address of the receiver). So, there is a method of verification somehow to validate. So, why can't they also validate / investigate the rec'd account too?

@religionisapoison2413 Месяц назад

SOLUTION: add ability to disable wires on account. Banks don't allow this.

@val_inv6239 21 день назад

Solution. Dont be dumb and dont give your pin or other codes to someone else. If you disable wire transfers than scammers will allow them again if you give them code to do it.

@andrewy3711 21 день назад

Not if you have to turn them on and off in person at the branch. Why are you acting like a bank apologist? This was not their fault but there is room for improvement. @@val_inv6239

@yrien982 Месяц назад

i think some people are not yet ready for digital bank.... its better to go back to old school where its only passbook and to withdraw you need to go to the bank itself....or bank need to explain important things to their client when giving the client digital transactions...or the bank needs to give their customer the access to limit their everyday withdrawal or online payment... ..so in the situation like these.. the scammer could have not empty their full savings...in time... or still have a time to stop the card transaction...

@johnbrenner2423 26 дней назад

Don’t bank with CHASE. When they start loosing customers, and money, they might be hen do something about it.

@in4cer457 Месяц назад

Right @ 4:14 the real joke starts, when she said "now congress is looking into " 😅😅😅😅

@Thingsyourollup Месяц назад

Their campaign fundraisers are probably the ones on the other side doing the wire fraud scams.

@Tquin55 Месяц назад

Every story I’ve heard on this scam banked at Chase. Makes you wonder if Chase Bank has a security breach.

@shaggydawg5419 Месяц назад

nope. I've heard other financial institutions too (Citibank, Bank of America, Wells Fargo etc). The only thing that is the same is clueless users replying and giving away the second factor code to scammers.

@HeyItsAvi90 Месяц назад

Chase didnt tell them to give out their security code. Thats on them.

@Tquin55 Месяц назад

@@HeyItsAvi90 Did you even watch it? That’s not what happened.

@HeyItsAvi90 Месяц назад

@@Tquin55 it literally is. Lmao. They received a call, they got a text, they said the code from the text to the scammers.

@junehanzawa5165 Месяц назад

@Tquin55 How is that not what happened? The lady was asked to confirm a code to ensure it was her, and she gave it to them. Those were the scammers pretending to be the bank. What did you expect, the scammers to say we're the scammers, gives us the code? NEVER, EVER give out a code unless YOU initiated the whole thing from the start. If you get text mesages or call, hang up and look up the bank's number on their website and you call them. NEVER call a number someone gives you or that appears on caller ID. Those can all be faked.

@dhaseltenam8469 Месяц назад

Can’t the banks be required to have the customers visit the bank in person with 2 ID verification to approve any money transfer above $200 or some limit.

@raymondturpin3265 Месяц назад

You would think her phone would hold all the proof.

@stevenroshni1228 Месяц назад

It does, but they don't care. A different news story showed a T Mobile itemized phone bill with the phone number of the bank showing as the incoming call, but really it was "spoofed". They interviewed the person who invented one of the apps invented to spoof calls and the guy defended himself saying the app was meant to be used for prank calling

@queentinadoire6931 Месяц назад

At this point, I don't know how to feel sorry for these people. We have to be one hundred steps ahead of these scammers.🤷🏾‍♀️ Don't give your information to anyone on the phone, not even your Momma.

@abandonedcranium6592 6 дней назад

I agree with you. But, A LOT of these occurrences are caused by the financial institutions not following required procedures. In some situations they are required to notify the originating account holder and get verification to do a funds-transfer. But they don't do that.

@VrkPeru-nw2uv Месяц назад

This is a common scam except that a lot of people fall for it due to ignorance. The banks should turn off wire transfers option by default and make people go through scam scenario online training and acknowledge they are responsible for any authorized or unauthorized transactions.

@cpreality672 Месяц назад

No matter what laws/guidelines they make scammers will still find a work around and a way to scam people.

@MegTelevised Месяц назад

There should be a 48 hour hold on all wire transfers. Banks know the opposite end of the transaction

@val_inv6239 21 день назад

No. I prefer instant wire transfers which my country introduced 3 years ago. Just dont be dumb and dont send codes from message saying that you want to send money away.

@franksnowboarder Месяц назад

I still don't see why it's the customer's fault. The customer willingly gave the information to a scammer. That would not be the bank's fault

@enough1494 28 дней назад

I am an average retired citizens. I have been hacked multiple times in the past 3-4 yrs. Twice thru Chase, 3 times thru ATT, SS, and Madicare! If I were independent from them I would never be hacked nor have to worry about losing money and identity!

@jujubees711 Месяц назад

Gone are the days when banks would protect their customers. Banks from Chase, Citi Bank, and Capital One no longer protect their customers. It's cheaper for them to lose you than all the money they are losing from scammers.

@queenmi274 Месяц назад

Never give a code over the phone concerning your account. & if a bank calls you...don't answer. Call the bank back directly or better yet, stop in. I learned the hard way. Personally, i feel its an inside job, they know these ppl will be denied reimbursement for wire transfers.

@JB-db1gp Месяц назад

Quite annoying that banks haven’t turned off wire transfers from a phone. Make people go into the bank and verify their identity before allowing a wire transfer. Also why is spoofing even able to still be used. They need to fix that asap. We have a lot of problems that are going unfixed. Do better!

@stefonfrench5915 Месяц назад

This is exactly why I stopped banking with Chase.

@pamelaharvey7977 Месяц назад

Get rid of your Chase accounts

@Dinngg0 26 дней назад

If a "bank" calls you, it's not a bank. If they hung up and called the bank they would still have their money.

@perryallan3524 23 дня назад

I've actually received calls from my bank/credit union a few times. They explain the issue - and then tell me to look up the bank phone number from a statement or phone book (and not to trust what is displayed on my phone) and call them back to continue the discussion (and might give you an extension number).

@Dinngg0 23 дня назад

@perryallan3524 You must not have a phone then. Why would they call when they could text "Call us at the number on your statement?"

@perryallan3524 23 дня назад

@@Dinngg0 I have both a landline and a cell phone. They have my landline. I have no financial, medical, or other personal apps on my cellphone phone. I also don't get email on my cellphone. Cellphones are convenient. Convenience and security do not mix. People have having their cellphones stolen from them (right out of their hands) while they are unlocked... and the thieves can empty financial accounts in minutes once they have your unlocked phone.

@havingteawiththedevil Месяц назад

Do people immediately not check their accounts to make sure no transactions have ever been made?

@val_inv6239 21 день назад

I get notification on my phone seconds after every transaction or card payment. But I live in Europe so I dont know how far behind in security US banks are. Also SMS codes were abandoned and you confirm every transaction in your bank app where it clearly says what you are confirming.

@bully.of.broad.st.3626 Месяц назад

If you're smart...you never use a smartphone for any banking whatsoever, this includes apps, web browsers, and texts. In fact, the only thing I would consider safe is calling (yes calling, how quaint) to check your balance.

@karlad4082 17 дней назад

Moral of the story, never ever trust calls or text messages coming from anyone, unless you call the institution yourself to verify it’s them actually calling or texting you.

@lnbt1 10 дней назад

Be warn to also double check / triple check when calling some # on the letter that claim to be from a legit business (like IRS or bank). I rec'd a letter claiming to be from IRS, telling me to call to verify the address of tax filing (closing to April dateline). As it turned out, it was a scam letter. They even make the heading looks like from an IRS. I called and a rude Indian guy answered the phone. They asked me for my ssn#, my dob, my address, claiming for verification. I only give them the address and was concerned why they are asking for so much info., so i just hang up. When I call the IRS number after googling and asking my tax consultant. IRS said they never send me any letter and that # is not on their list. This world is getter harder to live now a day.

@MikeC-dj4iu 4 дня назад

The question is how do scammers get a hold of the victims information in the first place?

@DemPilafian Месяц назад

I feel bad for these victims, but each victim did give away a personal security code to a total stranger. Don't do that! Of course if the criminals can be found, the criminals need to be punished harshly. The people acting like the bank did this deliberately don't understand how the scam works.

@jerradwilson Месяц назад

It's like giving your apartment keys to a crook and then blaming the landlord when the inevitable happens. Don't ever provide codes. Caller ID can be spoofed.

@jetjan 12 дней назад

India is making all scam phone calls from India

@jetjan 12 дней назад

India is making all scam phone calls from India

@jetjan 12 дней назад

India is making all scam phone calls from India

@jetjan 12 дней назад

India is making all scam phone calls from India

@missgui4400 Месяц назад

Never answer a text or a call unless it’s a family. If the call is important, they will leave a message. If for any reason they left a message saying such and such, get the phone number from the bank’s website! Do not call back the number the caller used.

@jeancettie2394 Месяц назад

The Nigerian hushpapi already showed the whole world how to intercept huge some of money . People are too careless.be vigilant

@thattoofunny Месяц назад

Ever transactions should have a hold and reverseable for further investagation. This makes no sense. If this was the banks money they would find a way to get it back.....

@gregwasik Месяц назад

I feel really bad for these people but all of them were tricked into giving their banking info and they bear responsibility for that.

@johnbergman2746 Месяц назад

Ok I'm going to be the Adult in the room and say .... Trust but Verify ...Chase Bank is getting a fee for the transaction so why not put the transaction thru ..... money talks its a Bank 😮

@tonyharris5021 Месяц назад

Try electing real people with some brains, and pass laws stopping this mess. Also, how about banks allowing people to opt out of wire transfers being available. Maybe some small banks to but most will not allow wire transfers to be turned off. They force you to have it on your account. Total no caring overpaid rich crooks that everyone appears to be happy to keep them.

@tamjeanell Месяц назад

Have alerts on your account...then you would know these 'transactions' were never on your account to begin with to even start a 'fraudulent' conversation with a stranger..

@truelife974 Месяц назад

Signing in to online banking works too.

@posthocprior Месяц назад

The scammers would have needed: 1) the password of the bank account 2) access to the online account 3) the routing number and, most likely, some information from a drivers license. How did the scammers get this? Also, what’s mentioned in the report is just the final step. That is, Chase sent a verification code to the bank account owner to finalize the transaction. In other words, the scammers already had access to every account detail, they just didn’t have access to the bank account owners phone. This wasn’t mentioned in the report.

@shaggydawg5419 Месяц назад

Many of them are already victim of ID theft before the attack/scam occurred. Scammers may already have victim's (partial) info, not necessarily their password. They just need the 2nd factor to complete the transfer. All 2nd factor text/SMS includes a message that says something like "DO NOT SHARE THIS CODE WITH ANYONE!!!" I guess that won't help clueless and/or tech challenged users. There is no technology solution to protect human. They are the weakest point in security and that's where scammers hit.

@foxtrotwolf6081 Месяц назад

You do a "forgot password" on a bank account. The bank will say okay will send you a code if it's you then we'll let you change your password. So the code shows up on customer's phone and you ask for it (since you've got them on the phone). You enter the code and set your new password. Then start making wire transfers while you still have customer on the phone and confirm each transfer asking the customer to repeat the code.

@posthocprior Месяц назад

@@foxtrotwolf6081 Interesting. Thanks.

@shaggydawg5419 Месяц назад

@@foxtrotwolf6081 On Chase "forgot username/password" link... you'll need either SSN or date of birth AND account/card/application number. Another option is to provide an email address (already in their system). They'll send a code to customer's mailbox. As I said earlier, scammers will need those info to succeed or they'll just call the number and ask the customer to check the email and give them the code to verify it is legit so they can stop the unauthorized wire transfer. The bottom line is you can't fix the problem with technology.

@Thingsyourollup Месяц назад

I guess you dont notice the reports of some company getting hacked like every other week. These corporations give zero f**ks about your data and I can guarantee you that some corporation has allowed YOUR data to be stolen at some point as well. Im already forced into a lifetime of extreme credit monitoring thanks to the likes of Equifax, WalMart, United Healthcare, and Capital One and their refusal to part with some of those precious profits to invest in security. Where did they get that info? This is where.

@juliarjios2408 Месяц назад

When they don't want to do anything, most likely is an employee doing the scam and they don't want to paid that money back. If they actually investigate they gonna find out who took that money.

@joemanly9519 Месяц назад

Thanks for this information

@killer2600 Месяц назад

I commend the banking institutions for doing verification before authorizing such transfers but this type of security is extremely lacking. MUCH better security measures should be in place than a simple SMS verification code or SMS text asking did you request this transfer. The technology exists to do it better so they should be doing it better.

@Thingsyourollup Месяц назад

But but but... investing in security costs money and precious precious profits.

@DemPilafian Месяц назад

A deep brain implant with quantum entanglement verification is the only secure way to live. Shave your head now to prepare for the future.

@PhiLLyPhiLLz Месяц назад

Your bank will NEVER call you asking for any information.

@cpreality672 Месяц назад

NEVER EVER give out codes !!! It says that right in the texts !!!

@MuzicTunes-lk6np Месяц назад

Luckily, I've watched videos like this before it happened to me. I know not to respond. If I have a problem, I'm going to the bank in person and showing them the text/email to verify everything.

@foxtrotwolf6081 Месяц назад

Regulators, regulate. Make FDIC banks require "opt-in" at extra cost for wire transfers. Opt-in comes with a disclaimer for customers to agree that they're smarter than the scammers.

@MBoldman50 Месяц назад

These fools are blaming their banks. They participated in the scam themselves

@inspectorbaldbeard1211 Месяц назад

Nope- done completely without our knowledge or approval.

@trinidad2450 28 дней назад

Please don’t call fraud victims fools, very very unkind of you. I hope and pray this never happens to you, then you’ll also want sympathy. These criminals are very savvy and you never, ever think it will happen to you.

@rekhadedhia9802 Месяц назад

Banks are hiring people who are associated eith gangs.

@zjones9876 18 дней назад

they all read back a code which says "do not give this code to anybody"

@andrewy3711 21 день назад

Why would you trust somebody that calls you? Hang up the phone look up the phone number on the website and call back in. Never trust, verify.

@cosmeticsandpurseswithevelyn Месяц назад

The Bank should know better and give the MONEY back but they dont want to!

@pamelamls Месяц назад

It's not the banks fault. It's the fault of the client who let themselves be scammed by giving their passcode to a stranger by text message.

@elissaann-ij3tb Месяц назад

You don't even have to answer a text using yes or no. Once the scammers send to phone unanswered it already money laundering the stolen funds out

@SanchoSanto Месяц назад

How much stronger can it get?! You can't make people smarter than the scammers. These types of scams have been going on forever. Every one over 10 years old should know about them. I agree with the bank on these cases. At some point, people have to take responsibility for their actions. I feel bad for them, but sometimes we only learn lessons the hardway.

@sinebar 18 дней назад

I have my phone setup so all calls are silenced and go to voicemail. Most scammers won’t bother with voicemails.

@circa1890 Месяц назад

Chase, you're looking really bad right now.. 😢

@hydrangeas_lover Месяц назад

Super bad

@Thingsyourollup Месяц назад

So bad they're making Wells Fargo look good.

@DemPilafian Месяц назад

Chase sent a code to their customer and the customer (not Chase) willingly gave that code over to the fraudsters.

@gasmith7486 Месяц назад

@@ThingsyourollupMy friend had Wells Fargo and he got scammed.

@eyes7054 Месяц назад

So if it is easy to steal your money, why put it in the bank. What is the point of a bank? Their security is starting to become obsolete.

@AK-rx6hv Месяц назад

When you wilfully approve a scammers tactics, how is that the bank's fault?

@tomrobla8981 Месяц назад

These people handed over their bank verification codes to the scammers. Like wanting reimbursement for a stolen vehicle but you gave the crooks the keys to your car.

@hdcomputerkeith Месяц назад

I seen this live on Jim Browning youtube channel happen! and The police in their country does not do any thing to them! a Slap on the wrist

@leeedens9497 Месяц назад

A bank will never contact you, the better question is, why are wire transfers exempt from the same federal law that protects consumer transactions (like debit cards), so, what banks should do is allow the users to turn off wire transfers and required ID (meaning your face matches your ID on file), banks clearly need to do more than what they are doing

@bjamison 25 дней назад

This is why it seems to be very questionable as to who the thieves really are. If the bank were in a position to possibly lose money, then they'd have all of the fail safe steps in place to make sure the account holder could prove themselves. But with the wire transfer loophole, then oh well you're up sht creek

@perryallan3524 23 дня назад

I have been actually called by my bank or credit union several times. In all cases they tell me what the issue or question is - and then direct me that they will be ending the call and I am to call them back (and not to trust the phone number displayed on my phone). That I am to look up their phone number from a Statement (i still get paper statements) or the phone book - and call them back. They may provide an extension to use once I call my local bank or credit union. These have always been legitimate calls So they can and do call - but they have never done anything that could result in a transaction and always asked me to call back using a phone number that is on the statement or in the phone book (etc.) to continue the conversation.

@davinxi5926 Месяц назад

What’s the FCC doing

@Thingsyourollup Месяц назад

Monitoring things relating to communications and other things you would expect the Federal Communicaitons Commission to be doing. They definitely have nothing to do with bank fraud.

@DemPilafian Месяц назад

@@Thingsyourollup The commenter is probably only referring to the ability to spoof caller ID which is indeed under the purview of the FCC.

@mikhailmamontov2155 Месяц назад

Punishments for scammers and thieves are not severe enough! In some countries they do not have stealing, because historically people lost parts of their bodies for that. In the US I see a lot of arrests for almost nothing, but serious crimes often go unpunished because wealthy people have better lawyers.

@stevenroshni1228 Месяц назад

These scammers aren't in the US.

@LotusKay36 Месяц назад

1:47 So she lost 38 grand and when asked how much she lost she had to think about it/wasn’t sure?? This lady clearly needs to get on top of things smh.

@JamesRichardWiley 15 дней назад

Now she knows enough to CALL or VISIT the bank and stop THE WIRE TRANSFERS.

@JoeBIgLotto Месяц назад

Sometimes the Crooks are bank employees on drugs 😂 all it takes is one bad apple 🍎

@lisajohnson6351 Месяц назад

I don’t know if they are even on drugs. Like the guy said, you put your money in the bank to keep it safe and they didn’t.

@stevenroshni1228 Месяц назад

Wait, who sent her the codes?

@JD-cd5sq 10 дней назад

Banks are always too big to fail, and get taxpayer money to bail them out. But when the situation is reversed they could care less. Disgusting !

@magnoliaspeaks9528 26 дней назад

Couldn't Chase investigate the scammer accounts that received the wire transfers? Scamners continue to do this because there are no consequences.

@rafaeldelrio9987 Месяц назад

You just gave a stranger on a spoof phone call your codes and passwords over the phone?

@stevenroshni1228 Месяц назад

People don't know about spoofing. Even on the itemized bill from the phone company it shows as if the real bank called her

@inspectorbaldbeard1211 Месяц назад

No authorization given to anyone

@Wileyg4lify Месяц назад

Are they still falling for that scam

@luciboras Месяц назад

Corporations share your private information

@ronbennett7885 11 дней назад

Banks say don't share codes, but rarely, if ever, clearly mention that Caller ID can never be trusted. That's what allows many of the scammers to gain a foothold to begin with. In my view, that omission is a good argument that Chase's wire security isn't sufficient, since Caller ID was never intended for security purposes. Banks should require an occasional sender of wires to visit a branch in person to verify. Not allow online access, especially not for those amounts.

@godfather6942 25 дней назад

This is why I don’t do wire transfers. Too risky, just use certified check

@roachtoasties 14 дней назад

I was nearly scammed myself. Now I don't believe any text, email, phone call, and the like. Everything is a scam.

@Richardpasquinucci Месяц назад

just find out where the wire transfer went and you will find out who did it

@carloscastano7024 25 дней назад

since i konw all these scams i never give my information to nobody and on top of that if you get a so called from irs is fake irs by law can never call you

@inspectorbaldbeard1211 Месяц назад

We were just scammed like this. Chase is being stubborn.

@inspectorbaldbeard1211 Месяц назад

No authentication code provided.

@smoochdawg4547 9 дней назад

Smarten up!

@ishastrega6851 Месяц назад

As we move towards digital currency and probably use of phones for banking, i.e. no more bricks and mortar institutions, it's likely these scams will be facilitated and will multiply exponentially.

@user-rd3cl7lg2f 13 дней назад

Having a safe at home for money & valuables.

@d.p9974 Месяц назад

I guess I won't be switching to Chase anytime soon.

@foxtrotwolf6081 Месяц назад

It's not just chase. I get text messages representing just about every bank out there. The scammers are hoping for a nibble or a bite so they can set a hook.

@d.p9974 Месяц назад

@@foxtrotwolf6081 Yeah, but it’s how those banks are responding to the scam that matters. Chase is leaving its customers stranded.

@shaggydawg5419 Месяц назад

cool, they'll be scamming you at your current bank.

@yrien982 Месяц назад

if you gave the code then its finished..... its your fault...the real bank give you the code..for authentication to make sure its you, they dealing with.....for you only...why you give it back to them, they will never ask it to send back, theres no sense....then its scam...

@kito1san Месяц назад

Well. Best way is to start holding the bank responsible. If they can fix a credit card transaction. They can do the wire transfer. Right now, its just a matter of the bank is not force to hold accountable. I am sure they will back charge the bank that the money was transfer to if held accountable. The next bank will also do the same and tracing back to where the money ends up. If the money is taken out. Then that bank should have the police ready to take down the fraudster since that account has all the info of the account holder where the money is cashed out and shut down that account. This should start to stop these fraudsters.

@user-rd3cl7lg2f 13 дней назад

2:13 I don't communicate and give info on the internet. Any problem, then I go to the bank in person person to communicate.

@feilox 29 дней назад

phone sim hack, using a program to modify caller ID to look like Chase, the thieves were genius!

@jetjan 12 дней назад

India is making all scam phone calls from India

@jetjan 12 дней назад

India is making all scam phone calls from India

@jetjan 12 дней назад

India is making all scam phone calls from India

@jetjan 12 дней назад

India is making all scam phone calls from India

@jetjan 12 дней назад

India is making all scam phone calls from India

@minlou4639 8 дней назад

No more wire by phone to new accounts. My bank makes you apply or (submit) a form. Asking you some questions first. Asking you how many times do you want to send money to this account. Making you sign the form. Chase must have layoff their fraud department. Cuz an account with 38k was empty with in days and she never got a phone call. No alerts when half of the money is gone.

@rudi-183 24 дня назад

The scams are always from Chase. Wire transfers cant be done by text, you can get a wire back if you act fast.

@user-ov4wr5yu4r 11 дней назад

STOP GIVING CODES TO PEOPLE WHO CALL YOU. THEY ARE LYING ABOUT THE PURPOSE OF THE CODE. Hang up, look up the bank number, and call yourself. Also, I haven't heard of them requesting a code for a new card to be sent to your current address.

@kris10957 Месяц назад

This is happening all over the world. Indonesia, singapore, china , usa etc They use the same method. I wonder if this is a part of BIG cartel organization.

@areebachewa8318 Месяц назад

The problem learn how to scam tactic by paying a small fee and learning the instructions when they google how to learn how to scam people on internet and getting away from it ....