Actually the FCC should go after these ISP's who advertise their internet speed as being say 1 gig down when in reality you're getting maybe 500 meg's for example .
@@ItzAwsomeWasTaken Currently, my tower is connected via Ethernet cable. I am being charged for the price of six meg's down, and I am only getting half that. I think it's rather shady to advertise a certain speed only to get half and be charged as though I was getting the advertised speed.
The problem is not the ISP, it is the people you are talking to, and the computers inbetween. I never had an ISP lie to me about the speeds. If you are seeing 500mbs on your speedtest website, that is the issue, the speed test website. I never had problems using the full bandwidth for AOL, roadrunner, TWC, spectrum and now ATT. Turn on a tor node or p2p torrents and BOOM, will easily fill up that 1gbs that you are paying for. Services like youtube, steam, EA games, facebook, whatever, they all limit how quick you can download from them.
Blame the sports teams in your area, they push this fee onto Cable companies because they damn well know they want a piece of every person's bill whether they watch sports or not.
I just identify how much the 'sports fee' is and I short the bill by that exact amount. When they ask why I sent X instead of X I explain that I do not support sports programming, do not watch it, and have no use for it, therefor I will not pay for it. 2 out of 3 providers actually adjusted my bill to cut out that fee.
A high percentage of people in Austria and Germany pay around 18 or 15 Euros for public television. Some of the people don't watch it for various reasons. Yet they need to pay for it. If they don't pay, they may get in trouble. The best thing about it, on the public channels there are still commercials because the money isn't enough.
The only reason I reluctantly choose Apple phones is because they’re not preloaded with Sportsball bloatware apps. I don’t even want to see the F-ing logos.
When I had mine put in I bought all the equipment since I had no credit (satellite, modem, etc) We have no wi fi as it's a dead spot here so satellite was the only choice. And we didn't want phone or TV.
Advertised price $35/month Price when your bill arrives $68.53 It makes sense they try really hard to get you to turn off paper billing statements and turn on auto pay.
Spectrum Installation $55, self installation $9.99 for service activation 😂 I got charged $9.99 back then by Frontier for ending service at the end of my contract (they cancelled it 1 day prior to the end of the month even tho I already paid the bill for the whole month)
“These are often monopolies so they can get away with it, and so you don’t have a lot of choices, but at least now you can know what they’re charging you.” Well, at least we know what the problem is. If only there was some sort of mechanism to deal with such a terrible beast. Huh. If only.
You saying cable companies may omit or falsify certain charges w/o repercussions? Sounds about right … tho if fines for non-compliance are stiff enough, maybe,someday.
Better than nothing, and I hope your not being delusional in thinking that these billion dollar companies will self regulate themselves when they are monopolies.
SCOTUS has ruled against every strong attempt to reduce these. All in the name of "Corporate Free Speach", which SCOTUS invented by looking at two provisions in the US Constitution, and combining them in a pro-corporate view.
That's good. A lot of companies will often hide the upload speeds, forcing you to dig around past their bundles and bullshit. Then there's Spectrum who only shows you promotional fees, not what it will cost after the promo is over.
Since dropping Optimum, seems they’ve mailed me promotional material daily… and sent door knockers. Great deal for 1y… I said will do when "promo" is 5y minimum.
They sure do! I might get cable again WHEN I can have exactly what I want to watch and ONLY pay for what I watch. Netflix is garbage and so is much of the other stuff on other channels. And, I will not try to fix a problem with the TV on the phone. Send a repairman!
complaint to who? side note: this was very much needed tired of isp saying hey your locked in price is XX.XX and then few months down road they add 5 dollars with no reason but you need internet so you have to deal. price i was told when i started was 65 then was getting close to hitting triple digits with zero change in service. crazy.
I was told in an email that they boosted everyone’s speed, but you had to buy one of THEIR modems to take advantage of it. So, I fully expect that my bill will be going up AGAIN soon, even though I have no intention of buying their modem (I just bought a new modem/router a couple months ago anyway).
They blame the companies, but local governments control who gets to provide internet to a particular area, so there are many monopolized areas with only 1 provider... more government regulations isn't the answer, less Government regulations are the answer
Nothing like using stock video from ten years ago for authenticity. At 1:28, the video shows a variety of supposed printed bills, starting with one from Time Warner Cable. TWC was bought by Charter in May 2016 and hasn't delivered cable or Internet service under that TWC brand since.
A nutrition label also usually indicates serving size. Everything is advertised more, faster, better. A lot of folks dont need as much bandwidth as they are swindled into paying for. As a sys admin, both wife and myself working from home, we'd be fine on 100 mb/s. We pay for 300 mb/s as our cheapest option.
You should have at least 2 months to back out of any 2 year contract, with removal of equipment being the responsibility of the service provider at no cost to the consumer. It would make companies think twice about providing poor service because people are locked in for two years.
This is a common sense thing that should have been a long time ago. I know the cable and ISP companies like to screw you with these fees, but if you really break it down they would save money because they would have less calls coming into their call center with angry customers and could essentially and probably will staff less people in those call centers. I could be wrong here but it seems to be pretty straightforward
The government needs to end the cable company's monopoly in areas and force them to compete as they did with At&T/MaBell years ago. They should also ban the practice of these companies of reducing services or channels during an agreed contracted plan without a reduced monthly cost as well.
When someone wants a real raise, they find a new job and go to work for a different company. The same should be done to internet providers. Don’t stay with one beyond the promotional rate to keep the bill low.
This is not accurate. I’ve always known what I was paying for, by virtue of the simple act of asking, reviewing bills and talking to the salesman before subscribing. So the idea that the broadband companies were running free until the government “came to our rescue” is just wrong. I remember a Texas Supreme Court case where the plaintiff admitted they simply did not read the contract they signed. The court basically said, “If you can not be bothered to read what you sign, do not expect us to be bothered to help you.”
I worked for charter 20 years those start up specials been around since cable. Service only carried 28 analog channels no internet, nno wi fi, no phone JUST TV!!!!!
What would be nice is if we didn't have to pay six monthly fees to watch TV and access the internet. $15/month plus delivery, equipment, and govt-mandated fees magically becomes $127/month when you get your wallet out. And then *do it all again* for your phone. But hey you can add a second line for only $25/month*
As the man explained in this video, these ISP’s are often monopolies. THAT is the REAL problem. THAT is why they can charge whatever they want, even for service that is below the quality that they advertise. At one time, there was some momentum in congress to address that, but as always, Big Money finds a way to get the rules written in their favor. We really need term limits in DC more than anything right now.
In Australia, the National Broadband Network (NBN) is owned by the government. All the equipment is supplied free of charge, even the VOIP handset. Just plug in your CAT cable and go.
The advertising scam of 'speeds *up to* . . . ' needs to be prohibited as well. "Not to exceed" would be a more honest phrasing, since the figure indicates that you will *NEVER* do better than that number, but not disclosing that, say, getting 100 kilobits/second on a supposed gigabit connection still meets that "guarantee".
No it should be an enforceable SLA (service level agreement). To be enforcable means both parties have a benefit in the SLA. Your service is 100Mb per second. Your SLA is plus or minus 10% for any duration. The SLA is only in effect for wired connections.
I contacted the FCC and complained about how my internet provider was charging me $90 a month for 12 mbps and they sent the complaint straight to my internet provider. They do not investigate, just narc you out.
I pay for and get around 500 Mbps LAN, and 350-370 WLAN with Verizon Fios, my rates are dirt cheap. Only because I purchased my own equipment. All you need are their lines into your home. Invest the $80-200 for a route. Its plug and play for the most part.
Whom ever set that shot for the thumbnail should be demoted. Not only is the only LAN cable connected upside down (even the cable is twisted). There is no WAN cable connected.
Comcast always has special deals. But you have keep track of the term. Once it’s over you’ll have a higher billing charge. And as far as the second guy, dude you have to do your homework. Shop around.
So this is what my tax dollars are paying for... labels for people who didn't bother to read what they were signing up for in the first place. Ten years of lobbying for this? Where do I lobby for a refund?
Friends, their services are capable of delivering stated speeds. Over DSL, distance between you and the switch matters because of attenuation. You can also have other bottle necks such as old wiring, line inference such as line noise, and of course, network equipment on your end that can't handle the high throughput.
If theres a way to bypass the fees imma do it, thats what the internet here for lol, like youtube premium, for all android users theres ways to bypass all of the annoying ads without paying a dime.
Nah, this isn't needed, what's needed is that internet providers can only ADVERTISE how much it will cost in total for internet, what's the point of Comcast showing you all the different fees you pay (hint: they largely do anyways) they're telling "it'll only cost you $39.99 a month" yet you end up paying closer to $60 a month.
Jesus Christ finally. Not perfect, but a step in the right direction. It won’t stop anything and won’t stop BS, but should help people discern junk fees, which can hopefully lead to further regulation on these companies so they have consequences for their schemes
Jesus Christ has little to do with your internet problems. He did however die for the sins of whoever shall call upon his name and receive the gift of salvation.
@@stevenfetzer4911 Jesus Christ built my hot rod, and it was a total piece of shit. Satan builds a sick ride. It flat gets it now. I call it my pussy wagon.
@@stevenfetzer4911 If Jesus actually existed, he would have been nothing more than a delusional narcissist who managed to acquire a cult following. He would have been a Roman Empire day Charles Manson. Of course, this is just a theory of mine. If I end up being wrong, then oh well, I was wrong.
My local cable internet monopoly is Comcast. Every department of Comcast is contracted out to separate companies: Promotions, Installations, Billing, Technical Support, etc. That way when they tell you lies that contradict what one of their other sub-contractors told you, they can just point fingers and avoid responsibility, “I’m sorry sir, I don’t know who told you that, but there is nothing that I can do. Would you like me to transfer you to yet another incompetent department?” They bring a whole new meaning to the term, “Customer Service” - Their commitment to Excellence is Unbelievable!
It's about time. We constantly here about how efficient "the marketplace" is, but a marketplace only works when customers know what they will pay before they choose what to purchase, and how their current bill is figured so that they can make informed choices. Hard to explain why it took 10 years for such a reasonable change.
Never had a problem getting this info in the last 25 years old. Can find this info out with like 2mins of effort, even faster if your contract is on the computer
Oh so now you want line item pricing. i thought you complained about this with airlines, hotels, restaurants and TICKETMASTER! and just wanted an all inclusive price that included tips and all taxes. make up your damn mind!
