THEY R VERY LUCKY THAT THEY NOTICED IT ON TIME. THEY WILL NOT BE ABLE TO GET HALF OF WHAT THEY HAVE LOST. FOUR MONTHS B4 THEY NOTICED IT, WERE THEY SLEEPING?
Could it be that they were banking on enhancing customer experinence by fulfilment first and settlment later only to have the second leg failing. But his is wiered if it lasted for four months. Daily settlement is typically the case. Unless the issue affected on a particular set of customers which went unnoticed.
Whatever be the case, this underscores the vital need for governance in emerging organisations in Africa. The fact that something works technically is not sufficient. We must have periodic audits, process reviews, architecture documentation and all the other elements of governance.
Even the so-called big big banks experience stuffs like this once in awhile, it even happened in the US, humans aren't perfect, so hence their products
Do Opay have all their BVN? If yes they collaborate with other institutions to recover their losses. They should use this opportunity to officially register and operate like other banks
Sir pls check it ooo is it interswitch? or their switching company? Before interswitch will come after you. We want to have u giving us your information via this channel poo
