I wonder if the lady would spring for the added cost of a scaffold to get over her beloved bush? (All in the name of the comfort of getting the unit running again)
dont you love it when the home owner stands there hovering over your shoulder and wont let you just do your job if it was me i would stand there and stare at the machine until they get bored and walk away
Sorry but I've had enough hacks try to come out and do a terrible job to never leave a serviceman alone in my house. Once you prove you do a good job after the first or second visit then I will trust you enough to leave you alone.
If it takes a little longer and you have to do a little more or extra work, and have to charge a bit extra, and it makes the customer happy. It's a win.
I would have set the bush on fire and told her this story about Moses and the Burning Bush. The story begins as Moses is shepherding his father-in-law Jethro's sheep in the land of Midian, he is witness to a burning bush on Mount Horeb. When Moses approaches the bush, the voice of God calls out to him to remove his sandals in the presence of the holy ground.
I would get to check on our equipment and they would have bushes. If I can't safely get to it I would write it up for a change out. Those guys just remove everything in their way. You case I would walk because if you fall and get hurt then who pays your medical bills.
I cut the bush out to get to the unit and charge the customer for the removal. Also charge for entertaining the helicopters when they keep asking questions.
Arabic print. Thats just piss poor quality control. The person putting the sticker on an the factory should have said something. Oh wait, he probably did and the boss said just stick in on anyway.
Very simple for me I would have walked away from the job and left her down. I'm not going to work with that bush in my way I don't care how much she loves it. If it was a summertime that thing was in full bloom and Bee almost impossible it was nearly impossible already. Sometimes the customer isn't always right
I know I've just pulled out bushes in the past. People will plant stuff right on top of the damn thing. Sorry ma'am your units inaccessible, I cannot help you. I risk being hurt and you may be held responsible.
Try to use nice language here. The nerve of some people to ask you to repair something like that with a giant ass bush in front of it. I hope you charged her extra for having to deal with that.
I just call them houseflies. Nobody's the wiser. "I'm trying to get work done but I keep getting pestered by these houseflies that come out of nowhere!"