Ocean El Faro Review April 2024 - All You Really Need to Know 

Hey please tell me how it went!? My girlfriend and I are going in 3 weeks. Pros? Cons? Thanks sooo much

The best pool for shade is the first pool (pool that is farthest from the ocean). Get up early (6am) and bring towels down and reserve chairs and umbrellas. There are a few areas around the pool with palm trees too which helps.

No it was pretty busy when we were there. I just did this video pretty early AM.

Thanks!!

Yes the app is called H10 hotels. They can help you with it at check in.

@@Sean-HTR I booked this trip for 5/31/24 to 6/04/24 with my friends. We were really excited to vacation. But we very soon started to get disappointed. To begin with we decided to eat at ocean burger place and no one wanted to service us this was a common theme throughout all of the restaurants. Later that day we went to el Mercado and no one even wanted to pour us a glass of water. The food was terrible at both places as well. Later that night we found out the phone in the room was not working and it didn’t work for all 4 nights we were there so we couldn’t call room service at all. We would walk to the lobby to order some food to the room and they would say they placed the order but nothing ever came. We were also promised $250 property credit when we booked the resort & we never got that either. Towels were never available until our last full day at the resort, we got room service on our third attempt & the food was horrible, couldn’t even bite into the sandwich. To add more to it, all THREE nights we had reservations something was always an issue when we got there. First night they said we were already present at our reservation which was impossible because we just came back from our excursion. Second night same thing happen && they said “someone had the same name as me” & they were already there too. Third night we got to Sakura for our 9pm reservation & still had problems getting in & pushed our time to 9:30. All in all worst experience ever, one of my friends first times out the country & at a resort && it absolutely was horrible. Don’t wanna be all negative, shout out to Hector & Ramon. Their service was at least passing colors & respected their guests.

I have not. This was the first Ocean hotel I’ve been to but I did hear that the Ocean Blue was very nice.