@OnyxOutdoor Is there a way to adjust how much the firing pin protrudes or retracts? I just bought two A/M 24 All Clear and was going through the initial arming process. The first one was good and even test-inflated fine. The second one however, came with the firing pin already protruding so much over the rubber ring that the CO2 canister would just get punctured if I screw it in. Looking for a way to adjust / fix it the pin before returning it as defective.
Hello, The firing pin is not adjustable. If you feel that the product is not as it should be, please contact our Onyx Customer Support at orders@absoluteoutdoor.com or 320-252-2056. Our customer support team can help you determine next steps.
My friend pulled the pull cord before I installed the CO2 cartridge. Do you know how to get the cord back into the housing before I install the cylinder?
Hello, please contact our Onyx Customer Support at orders@absoluteoutdoor.com or 320-252-2056. They can help you with getting the cord back into the housing.
Hello Bev, please check out the "A/M-24 Life Jacket Overview - Rearming and Repacking Instructions" video here: ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-Wy6aEZxJsnA.html
Hi Zachary, without assuming anything, it might be best to contact us directly. Please contact our customer service team and we will be sure that you get your inflatable life jacket armed properly so you can get back on the water safely. Phone: 320-252-2056 Email: orders@absoluteoutdoor.com
There should have been some "Initial Arming Instructions" that were attached to the CO2 cylinder when the inflatable life jacket was purchased. These Initial Arming Instructions will provide you with the steps to properly initially arm your inflatable life jacket. If you do not have initial arming instructions available, please contact our Onyx Customer Support at orders@absoluteoutdoor.com or 320-252-2056.
FYI this life jacket is a POS, I’ve spent over $100 dollars on redress kits and still have not been able to arm. At $40 per redress kit…let’s just say it starts to suck real quick. The instructional video seems simple enough right. When you install this so called dissolving bobbin it stated to thread all the way down. This unfortunately forces the bobbin to travel all the way through the bobbin carrier. But you don’t know this. What this causes is the vest to be activated prior to installing the C02 cartridge. In the video and instructions it states to thread Co2 cartridge all the way down. Trust me before you reach bottom the activation pin that was locked into place while installing the bobbin will now pierce the Co2 cartridge and inflate the vest. Onyx will now appreciate the $40 plus tax for the next redress kit and wish you good luck on setting the vest up once again. Myself and I’m sure many like me are well over the cost of the best initial cost trying to figure out how to arm it without inflating it. Advice from me is to not purchase this POS to begin with…I’m not the smartest guy around but I deal with some pretty complex things. Dear Onyx….GFY
We are sorry to hear that you are having issues with arming your inflatable life jacket. Please contact our customer service team and we will be sure that you get your inflatable life jacket armed properly so you can get back on the water safely. Phone: 320-252-2056 Email: orders@absoluteoutdoor.com
