This player has a problem all together! Ive gave up with this model To be honest , Also keep that dander off your console if possible! if it gets in , it screws up the lens i have a cat i have issues all the time with dander myself even with air purifiers. I'm personally using my ps5 now but going to be getting the high tier sony in the next 2 months or so i hate using my console to watch movies because it already takes enough punishment lol .