Phillips 3200 Series LatteGo - Grinder Chute 

I guess im asking the wrong place but does any of you know a method to log back into an Instagram account? I somehow lost my account password. I appreciate any tricks you can offer me!

@Hezekiah Bruce instablaster ;)

@Kamari Emmanuel i really appreciate your reply. I got to the site through google and im trying it out now. Looks like it's gonna take a while so I will reply here later when my account password hopefully is recovered.

@Kamari Emmanuel It did the trick and I finally got access to my account again. I am so happy! Thanks so much you saved my ass !

@Hezekiah Bruce No problem =)

Yikes! I've never dug in too deep.

Fruit fly never hurt anyone. My guess is keep it away from your fruit :) lol

That would be super helpful to know for sure. I was trying to do it myself with some light and dark grounds to see if there is a difference, but I couldn't tell for sure when one was fully changed into the other. What would be nice is a teardown of a machine like this that measured the 'volume' and 'density' that the chute can hold, we could then take the weight of a grind and calculate how many of that amount of mass would be required to pass a full chute.

That would be amazing to know. Feel a little cheated that we're getting day old grinds in our coffee!

I find that a more 'medium' grind works better in this machine. I know that a 'fine' grind should expose more surface area to the water and increase the 'strength' of the coffee, but I haven't had that experience. I don't know how the grinder knows how long to grind for based on aroma and grind settings. Also, for me, the beans I use have the most significant difference in the perceived strength of the coffee. I tend to go with medium-roast espresso beans that do not have a lot of surface oils on them.

@@BryanKlein thanks for replying so quickly. will try it out.

I have the same problem with a 3000 Series , mechanically the same machine ( same brew unit ect ) . It seems it does not grind enough for the pressure to express enough . I wondered if there was a fix ?

@@technomad900 Same here. Checking the video our machine definitely grinds less coffee... but I can only say this by the look. Never measured it.

Not sure, I use dry medium roast beans and my grinder is on #7.

Weird, I don't know your model exactly, but if you activate the 'grounds' mode, then you are basically dropping ground into the brew group manually and skipping the grind step.

@@BryanKlein my model is the the one with the steam/frother wand. Will try to add more grounds coffee. Always been using beans to grind, thanks man!

@@gabeanderson2813 there is a scoop that comes with the machine. It should take just one of those. Are you pressing the 'bean' button until the little scoop below it has a light on next to it?

Thank you for the kind words. Yes, I think there will be some part of the first grind of the day from the last grind the day before. I haven't thought of a good way to clearly test this.

It says in the manual that if you change the settings on the grinder you need to make about 3 cups of coffe before the new setting is fully operational. This is probably because there is residue from the old settings left over as you say.

Yep, you hold the bean button until it changes to the scoop option and then put the grounds in through the top. There is a little door at the top for this.

Hi. I tried to changed it to the scoop option but coffee just fell down and machine cancelled my coffee. Why is that? Any idea? Thanks

1 = most fine and 12 = most coarse, you should see that the dots change size from 1 smallest to 12 largest to indicate grind size.

@@BryanKlein thanks for your reply. So you prefer to set it around 5-6? Just got this machine today.

@@davebibi5 it does depend a bit on what drink you are making and how much 'flavor' and 'water volume' you select. But 5-6 is where I have left it for a while and I like the flavor. I usually make 'Americano' and 'Coffee' I'd say the coffee option I use more, which does pass more water through the grounds than the espresso shots for the Americano.

Thanks man. Sorry one more question. Did it take some time for you to get solid pucks coming out? Mine are always breaking apart when falling Into the tray or at least one of them get soggy. Looking at yours they seem very solid compared to mine.

@@davebibi5 yeah, that depends on a combination of settings, I found this post generally useful on the topic. medium.com/@TERRAKAFFE/the-sloppy-puck-myth-2782e83c1e93

We make something like 4 double serving drinks per day at a minimum and I've been doing that since I got it back in December 2019. There will be a lot of water refills and grounds dumped per day, but if people know how to do it when the red lights come on it shouldn't be an issue. I look forward to your report on the test.

@@BryanKlein Thank you for the response. Quick question since you've already been using the unit. the Aquaclean filter...is it required to installed, plugged in the Aquafilter in the water tank? I asked because I do not feel that I need it since my water is being filtered at 1st level Aquasana Whole House (filtration and then softener) , 2nd level 6-stage Reverse Osmosis, 3rd level Kangen LevelukSD501 (mostly mineralized and increased to PH9.0hz although water also goes through another filter at this level).

@@jpthsd It will run without the filter, you run it this way when descaling it.

I can't speak for the other machines, but we've used this one to make at least two drinks almost everyday for more than a year now. Rough estimate is a bit over 1000 beverages. I feel like it was a great purchase. I think settings such as volume of water, grind and the bean selection can have a significant impact on the output of the machine. I can say I've found beans and settings that deliver beverages that I enjoy. Espresso shots are rich and flavorful, and it's hard to tell with anything else if it is too watery, because other components are added (water and/or milk). If I neglect to keep the interior clean on a regular basis, then I have seen a bit of mold forming in the warm, moist residue of the grounds. But that is more about how well I maintain the unit than the machine itself. I also live in the Pacific Northwest USA, where environmental molds are more prevalent.

I looked at the other machines, and I would say that the convenience and the quality of the LatteGo milk system would put it over the top compared to the others. If you only make Espresso, Lungo, and Americano styles then it matters less, but for Macchiato and Cappuccino style, you will be glad to have the LatteGo.

What issue are you having?

I would get something like a paperclip, straighten it out and put a little bend at the end that you can gently push into the chute and wiggle around.

Course not coarse

There should be a mark on the side wall of the bean hopper, next to the knob. Do you see it?

@@BryanKlein Yes. Had to put my glasses on. 😂. Thank you!

@@kk612003 Yeah, it's not an obvious indicator. Glad you found it. 🙂

That sounds defective to me.

I used an L-shaped Allen to unblock the grinder outlet in the chute 1:09. Thanks.@@BryanKlein

Oh! It was clogged? That's a great and easy fix. Glad I could help.

You should be paid by Phillips@@BryanKlein

That is correct, the lower the surface oil the better. I usually try to buy medium roast with minimal oils. Once I find a good one, I tend to stick with it.

I'm sorry, I don't know anything about that model and while I kind of geeked out about my machine I'm not as knowledgeable as their support resources.

I use a little brush, but you could use a kids size toothbrush or something. Go up from the bottom and down through the top.

@@BryanKlein it might appear some mold if it's not cleaned often, I guess

@@Stradix yes, I clean mine at least once a week. It helps to gently flex/remove the door behind the water tank, to get full access to the interior without anything in the way.

@@BryanKlein great idea! Thank you so much

@@BryanKlein how does the door come off ?? I have been scared to remove it, thinking it might never go back on.. lol have had my Philips 3200 LatteGo for quite some time. thanks !!

I'm not sure what 'bypass' means in your comment.

Ooof, I have no idea. Have you called technical support?

@@BryanKlein yeah they told me to bring it to the nearest repair center. So I wanted to know if maybe there is a simpler solution someone found on here. (Thanks for replying so quickly)

@@giovannigiorgio6406 ugh, that is not the answer I would want either. So I understand reaching out here first.

@@BryanKlein as always, an Indian guy in the deepest of youtube save the situation. It's just a turn of a screwdriver and problem solved. I can't believe how superficial the customer support at Philips is. I link the video in case someone has my problem ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-4GOCCalTl4o.html

@@giovannigiorgio6406 Wow great find! Thank you for sharing!

It does take a few grinds/brews to get settled (about 2 weeks for me) and develop consistency in the brew, and to get my grind and volume settings dialed in. Having said that, depending on how you have brewed in the past, it might be very different.

@@BryanKlein Can't understand how such an expensive machine doesn't make proper coffees straight away. Before, I was using machines way cheaper (1/5th of price), so I expected much better experience after spending this amount of money. Since I bought it in Amazon I will give it the benefit of the doubt for 2 or 3 weeks, if it doesn't improve is going back. Thanks for your reply!

@@carlosgouveia yes, I get it and you should enjoy the brews you get from it. I've run thousands of drinks through mine by now and every new bean and changing grind settings change my experience too. I go with medium roast, dry beans with little to no surface oils. I set my grind pip around #7-9. Hopefully you find what works for you, if not, I'd like to hear back from you if you find something better.

@@BryanKlein thanks for your inputs. I will keep you posted on my experience 😉