Practice Call Center Interview With Me: Insider Tips and Sample Answers | Part 1 

⭐ NEW IN 2021 (RELATED VIDEO where I answer top interview questions like tell me about yourself and more!) Watch here: ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-ofIBRy8YHCQ.html

I've just landed my first BPO job after just literally watching and learning from this video a while ago!!! Thank you so much Ms. Rea!

I watched this yesterday and this morning for my phone initial interview today and proceeded with the final interview a few hours later then got a text and call that I passed! I am still anxious and stutter since my mind is always faster than my mouth haha and also it's my first official job after graduating college but I know I will be able to do my best. Thank you so much for this guide :) I pray everyone would get into the job they applied for as well.

From my research, I found out that your company has great values such as Integrity and Professionalism. I like that you always look after the well-being of your employees. I also like that your company values quality performance, and for me, it will be a great opportunity to be part of a company like yours, that has high regard to both people and performance. Aside from that, the company's compensation and benefits are also competitive, and I believe this is important because for me, it shows that the company understands the worth of each employee.

4:10 why do you want to work for our company? 6:40 what os your idea of a call center or a BPO? 9:10 why do you want to work in a call center? 11:15 insider tip 12:55 what is customer service? 13:50 what is customer satisfaction? 14:40 how can you achieve the best customer satisfaction? 15:45 5th how can you handle irate customer?

Hello Miss Rea i got a phone interview yesterday i was very nervous but in god's grace i passed the initial interview and final interview over the phone.. thank for your advice .. and this week i will be going to their office to have my online application there because i don't have a laptop or a computer at home so they decided to invite me in their office .. Pls Wish me luck so i can get the JO 🙏🙏 God Bless

This applies to any kind of job interviews wether in a corporate, school, work-abroad, BPO, etc. The most important things to consider: you have to be yourself, be natural, let the interviewer know your bells and whistles or assets as if you're selling yourself to the company and show them your willingness and eagerness to be part of the company.

I am 18 y/o, have 9 months experience working on a BPO industry. I can still remember how I watched and review your videos about job application interview. It helps me a lot to get this job.

My interview ako tonight sa isang BPO company. Goodluck to me. After 9 years try ko ulit mag apply. Pa like naman to para maboost ung confidence ko

This is VERY Important, when the ask "Do You Have Any Question" Don't say I don't. Have a question Ready, you must have a question or two. I have a couple I like to ask. Here's one: "If I am offered the position, is there any Reading Material you recommend I read in preparation for my new role as a CSR" Second question I like to ask: "What is the most challenging thing New CSR's have to overcome and how did they overcome it" These are just 2 Examples of Question to ask at the end of the Interview when they ask "Do you Have any questions" and don't forget to Thank Them for their time.

This video is a whole cheat code lol thanks a lot.😁

thank you for the tips. I always fail the final interview, I watched your videos and I got hired yesterday. thank you so much for sharing. you really are a big help. now I am up for training, still gonna watch your videos. thank you again and God bless.

2020 interview ko bukas sana maka tulung ito.salamat sa mga tips na ito. pa like IF 2020 NA....

Thank you ma'am, this is the first call center tutorial I watched last year and fortunately was hired,❤️❤️❤️ then when I left and find another call center job, I rewatch this one and didn't fail any interviews so far. Salamat po ulit ma'am sa tips,

I got passed to my initial interview and final interview last monday. And now I'm just waiting for their call for my training. When you were there having some conversation to your interviewer you just need to be confident and of course tell them what they really want to know about your personality or your background in life.

I love working in the call center but i lost hope bcus before when i try to apply i fail my interview ... Like the buttom below and write a comment below if you guys want me to take the 2nd try hehe

Just had my initial and final interview a couple of hours ago and this video really helped me a lot. Thank you for sharing your ideas and those Insider Tips were really on point especially for me who has no BPO experience. I got the job! Will be signing the contract after the lockdown :)

Omg thank you much rea ninja !! I am a fresh grad with no experience whatsover in bpo companies actually its my first time applying on a job aswell and i passed all the exam from a bpo company today!!! your tips helped me so much!! Omg!! Tomorrow is my signing of contract!!!! Its all because of your tipsss

Hello!!! I want to say thank you so much!! You're just the best! I studied your video a lot and I got hired!!! I have to tell that I was so comfortable with the questions that they asked me because I memorized the do's and don'ts. Thank you, thank you very much!

This is really what I need. Thanks for that very useful idea, tips or techniques that many freshers would love to hear from and that will stand as key for us to answer correctly. Being realistic, straight to the point, clear and sensible are highlighted in this video, and that's what I need to comply with myself. I need to adjust further tho. Would love to hear more from you. ❤️

This person deserves more subscribers and viewers.. Thank you so much! It really helps me a lot 🥰

You speak with a lot of authority , you must have in depth knowledge and a broad vocabulary. I guess if a job in a call center is not my passion, I won't succeed and vice versa.

Thanks Ninja Rhea - it helps me a lot... i passed my second interview, on monday i will start... God bless and more power.

I also have an interview later. Im so nervous. Pls pray for me to get this job. :((

Thank you so much Rea Ninja! I’ve passed the interview and now I am officially hired! 💕😍

Will definitely recommend this to my friends that are willing/ planning to apply in a BPO. Thanks!

Hello there, Ms. Rea. Thank you for sharing your call center tips for applicants. These are extremely useful. I began watching your videos three weeks ago, on June 25th, to be exact. I was hired on July 7th, thanks to your advice and the grace of God, and I began my training on Monday. I will continue to watch your videos. Thank you very much once more. God bless you even more for your goodness. Stay safe.

I watched part 1 and part 2 multiple times before my call center interview. And with your help I was able to get hired at my dream job. Thank you so much!

Wtf? Why RU-vid isn't recommending this to me? i need this, the thing here is i have an interview later, im so nervous

I'm expecting an interview within the week and i hope that this video will be a big help. Thank you!

re-watching this video again after a year and half being employed. planning to re apply again for a different company. thank you for helping us.

I’m working on a bpo company for almost 2months now and this is actually my first ever job and thankyou so much for this video. This one really helped me. Thankyou!

I have an interview tomorrow and this is my first time applying for a call center. By God's grace I really hope this will help me to get the job I really need.

I tried to apply call center somewhere in Baguio. I'm a fresh grad at first time ko mag apply. I did not expect anything naman kasi I just tried lang naman pero natanggap ako. I will start my training on Aug20.😅 skl.

This video help me a lot. Atleast I know how should I answer my interview. Thank you very much! Good luck to me.

Wow, thank you for the tips ma'am, I really love your way of speaking😊

This helped me so much! Why YT didn't recommend this to me earlier?Argghh!!! I'm about to apply in the BPO company for the second time and I'm gonna follow all your tips I hope I get hired this time.But Im still nervous. Wish me luck! Thanks Ma'am you're amazing! Godbless.

I have interview tomorrow @ 1pm! I hope and pray 💕 Thanks for the tips

Im just silent viewer here and get a job in a call center just watching your video. Your amazing Rea🥰😊

I was offered the job. I’m nervous the zoom interview is the scariest

hi there ! thanks for this video it helped me passed my interview ! start nako sa Monday yehey !! Thanks and God bless !

I have an interview tommorrow! and im nervous that i might nothing to say! So i jump to your video to get some tips. I hope it would help me to get my dream job! 🙏

Thank you for the tips!! JO na and start sa monday 💓💓

Thank you so much for information maam 😊 today is my job interview hope that I could pass the interview 😊 God bless. 😇

This video was helpful!! I'm going for a call center interview tomorrow! I'll update what happened

got anxious because of my scheduled interview so I decided to watch this vid and it really helped!!! Thank you♥️♥️♥️

Subbed! I'm about to try and apply soon. I'm quite nervous because I don't have any experience yet. That's why I'm preparing myself through reading online and watching your videos. They're very in-depth and helpful! Thanks so much!

Ive watch youre videos way back 2018 and it helps a lot now im planing to move to another company

It is not easy to communicate using the American standard english. But inspite of that I will force myself to learn something from your videos about the world views of call center.

I have an interview later and this is my first time. Your video is great and really helpful. Thank you ❤️

Thank u for this video because i pass the call center exams thank u miss rhea effective tlga yung mga tips and advice mo on the interview practice everyday for the interview aboit your insider tip is very helpfull im sure sa mga newbies lalo like me thank u tlaga na nakita ko ang video mo miss rhea kep up the gud work!

Thank you so much for this video and the second one! Yesterday May 21st i turned 18 (legal age to start working in my country) and i sent my curriculum and application to about 6 call centers, i was contacted the SAME DAY by the one i aspired the most for (and it went nahh the first time cause i was so caught off guard), i've been in three different telephone calls with employees and tomorrow i have the face-to-face interview and i am almost vomiting out of nervousness. I have been doing my question research for a while but your video actually made it much easier for me to articulate this type of answers. I hope my english does not crack there (spanish is my first language). Thank you again!

Love this video! :) This video is worth to watch.

We Pray na Makapasa kami interview ,,, Thanks Maa'm ,,, ;)

im a grade 10 student. I am Low at Critical Thinking, Bad at Communicating (Im an Introvert or Loner), Im not fluent sa English. palagi ko iniisip kung ano talaga ang bagay na trabaho sa akin para sa future. I hope before ako magtrabaho at interview sana ready na ako sa mga challenges of Life. Wala naman talagang madali sa buhay pero marami namang paraan para masolusyonan.

Hey Miss. Rhea. New subscriber here, I am planning to apply call center and my friend told me to watch how to apply and etc. And i am so glad i found your video. I pray that the compay will hire me..

Thank you miss rea for the tip! I got my job offer and contract signing last night!

I dont have any ideas and experience in bpo industry. This video will help me soon. Thank you miss ninja ♥️😊

Thank you so much Miss Rea for all these tips 💕 I am a fresh grad and I don't have any idea what it looks like to work in a call center. I just watched your video right now and I'm so grateful about it. This is very helpful to me because tomorrow I will try to apply in a call center. Anyway, I'm your new subscribers! 😊😍❤️ Take care and God blessed! 😇💕

Wow! Your answers are so realistic and precise. Im glad that i found your tutorial video. Gonna follow your tips maam. Thanks and God Bless!

I have an interview tomorrow. Thanks for this. ;)

I have an interview tomorrow I’m so nervous... I hope i get hired

The content is much more practical than the other videos I already watched. Thanks Author

Very well explained mam. Thank you very much

I have an interview in an hour or so....I'm nervous, I really do want this job, so I hope and pray that I will pass it

I failed two times on applying at call center,i'm feeling hopeless,but after i watched a video like this,i'm planning to apply again,thank you for your effort by helping people like me,wishing you a very happy life,thank you 😊

Thank you so much for this channel, it's really helpful to me because I'm planning to get an interview soon and those videos are like my whole salvation, you're doing an amazing job, again, thank you.

Thank you ms. Rhea for this. Such a big help to me. Happy valentines! Hope I'll pass the interviews next week.😅💞

thank you for some tips, got passed hr phone interview, hopefully will pass the exam and final interview as well 😊

I will have my interview this coming august 1, hope this will boost my confidence.

Hello ms/mrs call center ninja than you so much for those information. I gain a lot from it and tommorow i will have my first BPO interview , goodluck to me.

Madam, you are a good adviser and teacher. I enjoyed your video. Rose.

First at all I want to say thank your for your advices, I have an interview and I needed this, and sorry I'm gonna copy a couple of your answers 😝😚

Is it better if I'll give long answers to questions rather than simple and precise? I'm watching your videos because I'll apply as call center agent next month. This industry is new to me and your videos are helpful. Thank you 😘

I applied for 4 BPO jobs and wayched other videos but landed on the best one because I watched Rae's videos. Her videos are very informative and helpful. Confidence plus her tips are the key.Thank you, Rae.

hi Ms Rea Ninja this blog is realy helpful for me as a new in call center field for giving tips for QA.. i do record ur video goodluck hoping you make more videos for research thank you so much.... by oct 14 i have my second round applied for Call center

I have a call center interview tomorrow, so I need prayers 😭🙏

Is it much better to sugar coat all answer rather than be honest and be true to yourself?

I have interview tomorrow. Your video helps me a lot 😘 Thank you for the tips. 😁

Hi Ms. Rea! I'm 18 years old and I just recently applied for a BPO job. The company called me earlier to inform that I've passed the online screeing and that I'm scheduled tomorrow for final interview and test. A friend of mine who recently worked in the BPO indutry sent me this link so I can prepare for tomorrow's interview. And as I've watched, I am really learning a lot. I do hope I'd pass tomorrow's interview. I am a SHS graduate and this will be my first official job. Thank for these tips, you're helping lots of people!! 💙

Thanks madam. Got a lot of tips. More videos ❤️

I will have an interview on tuesday! Thank you for your tips. I'am Hoping that i can pass the interview.Godbless!

Thank you for the tips! I hope I will pass the interview and get hired. Fightinggg

From 1 to 10 I give you a 10. Your channel and the other youtuber that is called archipielago school are good at teaching and showing things related with english and call centers industries, you both are good. Keep it up, I ❤ it. These answers for call centers interviews are helpful. I've used some of the answers that you showed and thanks God they did help me to pass call centers interviews.

Failure is more instructive than success, I like your Job Interview Fail video. When you act nervous and seems not to know what to do. But I can't find it anymore can you link it again please.

Omg! Thank you so much. I have an interview tomorrow! This helps a lot!!❤

Yes, go on the company website, check their reviews on BBB or other sites. Definitely get to know the company you want to work with, this is important. That's a common question. "Why do you want to work for our company" this is a common question, get ready to answer it!! 100% This shows you took the time to research and you are truly interested. Do Research! Prepare. Now Preparation doesn't guarantee you will get the job, but it increases the chances of you getting the job. I've been to Interviews where I had done all the research, I was prepared and had all the "right answers" I "A's" the Interview and still did not get the Job, but I was not upset, I was not angry, I took it as a learning lesson to improve for the next one, things always work out in the End so it's necessary to be prepared and to go to as many Interviews as possible to increase your chances. Have fun with it but be prepared.. :)

hi rea this is my first time to apply for a call center ...sad to say im already 49 years old . im learning a lot from your tips and i admire the way you explain it is very clear... thank you and i wish from your tips i can apply in a call center without fear. and have the strong-confidence .. thank you

I'm so Happy to see this Pop on Recommended Vid to watch 'cause I really Have a Rought time to improve my Game in Interviews. and This is really a helpful for me as well.

thank you for the tips Rea, my interview will be tomorrow wish me luck

Thank you so much for this ma'am, you are such a big help. And now it's my first day of training in a call center. More power.

ang galing at napaka clear ng turo mo maam ☺️ napaka helpful po nito samin mga di magaling sa pag english

It was a nice work for me and for you.. i see a lot of hardwork to you that may come possible to me in the future.. i like you and your work.. you seem very tough girl to me.

Hi, I love all your videos because they are really useful. I am learning english I just got b1 level and my dream is to working in a call center because I am unemployed but I need learn much more english and I hope learn more with your help, so thanks for everything and God bless you.

Thanks ma'am for letting us know the answers. Fresh grad here and regected by four company, hoping to pass the interview and get a job asap. Godbless!

The best tutorial I watched so far on youtube

planning on applying soon 😍 thanks for your vid ..

Can I practice fluent English in just 2months? Please help I'm applying call center in December

Thank you so much for this helpful tips and information on how to slay the interview and btw tomorrow is my interview :> wish me luck

Hello, @Rea Ninja. I'm thankful that I watched your video. Thumbs up for the information and tips you shared to us. I'm planning to apply in a call center company in Manila and I hope it will help me to passed my application. More videos and more tips please. Thank you so much and God bless your channel.