i got a poblem with my Evolis Primacy that the printer can't rolled the card. How i can fixed it? Thanks before. All troubleshooting has done, first i update the firmware, but i have notice the Evolis Print Center notification that said printer regullary bla bla...i forgot.
Hi Newbart ID , how can we fix PRINTER OFFLINE problem with Evolis Primacy? The cable is new and previously working fine with pc. But now, it keeps saying PRINTER OFFLINE and the roller keeps running and making loud noise. Please help, thank you
So the ribbon belt of my office's edikio flex broke because it was worn out. I found 3 thin rubber bands laying around and use those as a replacement. Running flawlessly. Just so anybody wants to know.
Hi Matt - I'm experiencing a vertical white line on the left side of my badge every time I print. (portrait mode). I have cleaned the machine with the adhesive card and have cleaned the print head with the alcohol swab - still the same thing
We have the problem that the ribbon always breaks at magenta and the magenta is welded on the card. Do you have any idea how to solve this problem? It seems to be a temperature problem.
This is an issue at times. Do you have a lot of color on the cards? Although there is not a setting specific to lowering the print head temperature, but you can get into the printing preferences and lower the brightness and contrast some and that should help. let us know at sales@newbart.com if you need more assistance.
Very Informative. However, none of those solutions applies to my problem. My printer shows a Mechanical Error only when I press print, "There's no card jamming, Not strange noises, and Ribbon is new". I opened both of the side covers just to check for anything loose, but everything seems to be fine. If you have any ideas, please help.
I purchased this printer yesterday and I am using full ribon ... Its giving me headache . ..its not printing black text good its giving light black ...kindly help ...
I have another problem, my ymckok ribbon is new, when we print a card it goes through several panels, wasting what we can print for three cards, it only makes one, I already modified the printer configuration on my computer, but the same thing keeps happening. thank you