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primacy issues and fixes 

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Matt Johnson from Newbart goes over how to fix your Evolis Primacy ID badge printer. Contact Newbart for further assistance!

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17 июл 2024

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Комментарии : 40   
@kinddinerssociety
@kinddinerssociety 6 месяцев назад
I can't tell you how many times this video has saved me. THANK YOU!
@dorjee_traveller_vlog
@dorjee_traveller_vlog 2 года назад
Very informative just bought yesterday i had first problem noisy sound
@NortheastMediaHub2020
@NortheastMediaHub2020 2 года назад
Informative video. But I would like to know why I am not getting perfect white colour after printing?
@carotrivero3604
@carotrivero3604 2 года назад
Thanks bro! 10/10
@BlueRijin
@BlueRijin 5 месяцев назад
Great Information! But what if I have a High Trust issue? It comes back as Ribbion not valid.
@taptaptaks9839
@taptaptaks9839 2 года назад
How can I fix no ribbon indicate to may Evolis print center?
@ipunknatuna9375
@ipunknatuna9375 2 года назад
i got a poblem with my Evolis Primacy that the printer can't rolled the card. How i can fixed it? Thanks before. All troubleshooting has done, first i update the firmware, but i have notice the Evolis Print Center notification that said printer regullary bla bla...i forgot.
@jrfcustomercare74
@jrfcustomercare74 2 года назад
Hi Newbart ID , how can we fix PRINTER OFFLINE problem with Evolis Primacy? The cable is new and previously working fine with pc. But now, it keeps saying PRINTER OFFLINE and the roller keeps running and making loud noise. Please help, thank you
@mulagraphics
@mulagraphics 2 года назад
My Evolis Primacy not printing, all I see are black lines on the card. Can you please help me fix the problem?
@deeppeacenature265
@deeppeacenature265 Месяц назад
So the ribbon belt of my office's edikio flex broke because it was worn out. I found 3 thin rubber bands laying around and use those as a replacement. Running flawlessly. Just so anybody wants to know.
@EarthMan3
@EarthMan3 2 года назад
Thank you
@newbartid9108
@newbartid9108 2 года назад
You're welcome
@gulzaralom
@gulzaralom 2 года назад
Card Automatic Insert, how i stop? Pls help.
@ranjitdeb1729
@ranjitdeb1729 13 дней назад
Me from Thanks for information, just join you
@MrFamousamos29
@MrFamousamos29 10 месяцев назад
Hi Matt - I'm experiencing a vertical white line on the left side of my badge every time I print. (portrait mode). I have cleaned the machine with the adhesive card and have cleaned the print head with the alcohol swab - still the same thing
@jideokediya287
@jideokediya287 5 месяцев назад
clean the printhead, if there's no improvement change the printhead
@jorgeparra321
@jorgeparra321 Год назад
Hello, i need the S10091 Ribbon Belt from evolis primacy. i am from Ecuador.. how to buy this?
@andrebrenner1234
@andrebrenner1234 2 года назад
We have the problem that the ribbon always breaks at magenta and the magenta is welded on the card. Do you have any idea how to solve this problem? It seems to be a temperature problem.
@newbartid9108
@newbartid9108 2 года назад
This is an issue at times. Do you have a lot of color on the cards? Although there is not a setting specific to lowering the print head temperature, but you can get into the printing preferences and lower the brightness and contrast some and that should help. let us know at sales@newbart.com if you need more assistance.
@ayushcomputex1278
@ayushcomputex1278 Год назад
please tell me solution problem light text print
@robertlugo6564
@robertlugo6564 2 года назад
Very Informative. However, none of those solutions applies to my problem. My printer shows a Mechanical Error only when I press print, "There's no card jamming, Not strange noises, and Ribbon is new". I opened both of the side covers just to check for anything loose, but everything seems to be fine. If you have any ideas, please help.
@masonturner75
@masonturner75 2 года назад
issue fixed? send us an email sales@newbart.com
@nourloulou2806
@nourloulou2806 9 месяцев назад
Change ruban
@rummekhan838
@rummekhan838 Год назад
Good morning My evolis primacy skips/blur black color
@dalhoamazigh2035
@dalhoamazigh2035 3 года назад
I am suffering with this printer because of this error which persists, please help me, error : wrong card or card side inverted
@newbartid9108
@newbartid9108 2 года назад
Dalho, can you be more specific and let me know Which error?
@newbartid9108
@newbartid9108 2 года назад
I am not sure how to help without further information.
@letsgetto1millwithoutvids
@letsgetto1millwithoutvids Год назад
You don't need a genuine PSU just make sure it's the same voltage the same center positive/negative and the same ampage with tolerances +2 amps max
@Kolya_blockbuster
@Kolya_blockbuster Год назад
Is anyone know how to fix white borders on printing id cards? A lot of web scrapping and no result to this issue
@balisticbradley128
@balisticbradley128 11 месяцев назад
Yea bro I fixed that same issue with EVOLIS OFFSET COMMANDS
@jaibalaji1264
@jaibalaji1264 2 года назад
I purchased this printer yesterday and I am using full ribon ... Its giving me headache . ..its not printing black text good its giving light black ...kindly help ...
@wouter964
@wouter964 2 года назад
I have the same problem, how did you fix it?
@jaibalaji1264
@jaibalaji1264 2 года назад
@@wouter964 1st- clean the rollers and head . 2nd- change contrast level to 12 2nd- change monochrome resin to 16 3rd- change resolution to 600dpi
@robertlugo6564
@robertlugo6564 2 года назад
@@wouter964 Don't know if this can help, but If I were you, I just go to the printer settings a set the default
@shantanunbq
@shantanunbq Год назад
@@jaibalaji1264 black printing is light tried your settings and also others also. my new printer everything ok but print quality is not good.
@blackpower3295
@blackpower3295 2 года назад
Tengo un problema me sale una mancha en la impresión
@robertlugo6564
@robertlugo6564 2 года назад
1- Usa la tarjeta de limpiar los rolos. 2- Verifica si lo que vas a imprimir tiene una sombra
@Kolartelugu
@Kolartelugu Год назад
But head replacement is very costly
@miguelheza4102
@miguelheza4102 2 года назад
I have another problem, my ymckok ribbon is new, when we print a card it goes through several panels, wasting what we can print for three cards, it only makes one, I already modified the printer configuration on my computer, but the same thing keeps happening. thank you
@masonturner75
@masonturner75 2 года назад
There is a RFID chip in the ribbon that keeps track of your usage. There is often a few extra in the beginning and end of the each ribbon
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