Pure Incompetence: $5,000 Pre-Built Gaming PC Filled with Mistakes (Skytech Mark 9)

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We're hugely disappointed in Skytech for not only dropping the ball, but also failing to recognize what went wrong when the answer was right in their faces. Skytech has done well in the past, but after this experience, it's clear that the company needs some more SOPs and quality control internally for their staff. This was a $5,000 computer after shipping, making it one of the most expensive we've ever reviewed, and it's arguably worse even than Alienware's R13 efforts. The Skytech Mark 9 had backwards fans, was tested with the fans installed that way at the production line, has a bent cooler, some bloatware, and other issues. XMP isn't even on and BIOS isn't configured right.
SUPPORT our efforts & ability to buy these pre-built PCs for independent reviews so that we can keep helping people choose good options -- grab a BRAND NEW GN Coaster Pack on the store, in stock and shipping now! store.gamersnexus.net/product...
Watch our pre-built playlist here: • "Fixing" the Alienware...
Watch when Skytech did a good job here: • One of the Best - Skyt...
And watch our Alienware R13 review here: • The Worst Pre-Built We...
Bearded Hardware had a cameo! Check him out here: / beardedhardware
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TIMESTAMPS
00:00 - YES, THERE'S A PROBLEM
01:34 - One of the Most Disappointing Builds
02:52 - Tearing it Down
04:03 - Excellent Customer Support
04:50 - More of the Internals
08:07 - The Cooler is Also Bent
09:55 - Gluing Cables
11:47 - Loose Screws
14:10 - Thermal Testing
15:30 - GPU Thermals & Utilization
16:14 - Frequency Loss & "Certification"
19:03 - VERY LOUD
20:24 - Power Consumption Testing
21:30 - Setup, Software, & Installation
22:57 - Incorrect BIOS Settings!
24:30 - Conclusion
** Please like, comment, and subscribe for more! **
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Host, Writing, Test Lead: Steve Burke
Testing, Writing: Patrick Lathan
Video Editing, Camera: Andrew Coleman
Video Editing: Mike Gaglione

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Опубликовано:

14 июн 2024

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Комментарии : 6 тыс.

@GamersNexus Год назад

LIVE STREAM ALERT! On Sunday 10/23 at 1:30PM Eastern, we will be live overclocking the RTX 4090 on liquid nitrogen with special guest Bearded Hardware (cameo in this video). Check back for it! Watch our pre-built playlist here: ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-ZtnBr-v2ufs.html Watch when Skytech did a good job here: ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-XYyBeYW4FX4.html SUPPORT our efforts & ability to buy these pre-built PCs for independent reviews so that we can keep helping people choose good options -- grab a BRAND NEW GN Coaster Pack on the store, in stock and shipping now! store.gamersnexus.net/products/gn-drink-debug-coaster-pack-4-custom-3d-coasters-100x100mm-4x4 And watch our Alienware R13 review here: ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-UnvxSkqJ8ic.html

@patricktho6546 Год назад

timezone?

@noyoureahooker Год назад

Hey GN, I'm friends with Brian Redban (the guy who helped Joe Rogan start his Podcast and currently co/host and producer of Kill Tony) and he had a similar situation with a pre-built unit in the same price point. They're making him buy a new CRATE to ship it back for repairs now (5k PC less than a year old).. should I get you guys in contact with one another before he sends it back? Perhaps you guys would be interested in inspecting what they did wrong?

@FacialVomitTurtleFights Год назад

130? really? why not 530 or 6 oclock?

@puciohenzap891 Год назад

What time is it CET?

@robertlawrence9000 Год назад

Can you unbox these PCs and show us real time what is wrong instead of messing with it before you tell us what was wrong with it. That way too their is proof of integrity of the review.

@SkytechGamingPC Год назад

Skytech Gaming would like to thank you for the constructive criticism. While painful, we've earned it. This will only further motivate us to improve and better serve our community going forward. While we have not been thorough enough in our training and QC on custom builds, we have taken this feedback to heart, and are diligently working to address these issues. We welcome further feedback and advice as we strive to hold ourselves to a higher standard.

@evannewman3997 Год назад

Steve! Pin this!!

@gunslingerspartan Год назад

best response to something like this happening but please, don't just fire whoever made the mistake, please think of this in terms of what SOP's you can change in QC to improve how your custom jobs turn out, for example if a test spits out an operating test of 100C, you could put that into an excel spreadsheet and have it check actual temps vs rated temps and turn the cel to red or something

@frollard Год назад

Hopefully not just paying lip service...look forward to seeing these improvements. I can understand mistakes slipping through the cracks but this was a lot of mistakes. (@steve maybe it was bumped so hard in shipping it knocked the bios battery loose and reset the overclocks? /s)

@SkytechGamingPC Год назад

@@gunslingerspartan Nobody is getting let go from this. We are only the ones to blame and as a team we are going to implement new procedures and SOP to make sure we are better moving forward.

@StrikeWarlock Год назад

Between the comments regarding Skytech's CTO and JonnyGuru from Corsair, why are people immediately jumping on termination? Neither parties resulted to malice with what they did.

@gamerjorts Год назад

Absolutely embarrassing showing, and the email from the "Chief Technology Officer" was the icing on the cake.

@JosephArata Год назад

It's pretty ridiculous that they hire upper management based on management skills and not if they actually understand the product and company they're going to be managing. It's a sign that corporate architecture, the business philosophy needs a change.

@degeneratepervert6255 Год назад

@@JosephArata that’s most companies these days. I’ve had multiple managers that couldn’t step into my role, in any capacity, yet were in charge of me and others. Sad.

@StarekS Год назад

@@JosephArata I work in IT, I'm a manager and I'm more technically skilled than any other employee in my company. So that's not always a case. On top of that, you don't have to be very technical to know that 100 degrees is BAD for any component lol. This company is a joke.

@LuLeBe Год назад

@@professorofdeath7965 depends on the job. It is okay to have specialists working for you that know about stuff that you don't, and they can do the work, show your the results and explain it. You need to trust them though and show them their worth (mainly via financial compensation, plus of course treating them well and crediting them).

@__dudewitagun__4607 Год назад

I agree. I'd use it as a follow up after teaching ppl why prebuilts are a no go. I recently had to convince someone not to buy an Alienware desktop. I said it's got poor ventilation they immediately interrupted saying "look that looks like ventilation there.." and I said "Ys it LOOKS like ventilation....but it's not good, the i9 will run like an i7 due to thermal throttling." Then I showed them your channel.

@liquid_shadow8690 Год назад

Man I’m glad i learned how to build a pc. The joy of saving money and doing it properly is second to none.

@yudhaxn1195 Год назад

+the joy of putting parts together and working properly is second to none.

@Underpantswher Год назад

Same. I built my first PC about 2 months ago (Im typing this comment on it rn :)) and I was about to buy a prebuilt because honestly, the thought of building my own scared me. I thought for sure I would break something and waste a ton of money. But after looking around and not being able to decide what prebuilt to get, I saw all the people saying how its better to build your own and how its not hard, so, despite my fears, I decided to do some research and give it a shot. And oh boy Im SO GLAD I did. Not only is it way cheaper for the same or better performance, but the satisfaction of booting it up for the first time and seeing it all work perfectly is unmatched. Seeing something that YOU built actually working as intended is super cool, and it feels way more earned than just buying a prebuilt. And they were right, its not hard. Once you start doing research, you start to notice how all the components fit together in a very specific way, and that you basically cant install something the wrong way. If youre reading this and thinking of buying a prebuilt, I STRONGLY urge you to think about building your own. I know it may seem scary, but trust me, its a lot simpler than it seems and its very much worth it.

@xmorte Год назад

@Erisa how do you know?

@j4nm1k3 Год назад

Adult lego 😁

@HonkieWithaBoomstick Год назад

Also imagine how sad/disapoining it would be to actually order a prebuilt without any pc knowledge and you get it and it overheats and is really bad and not knowing what was wrong with it. Thats actually what convinced me to build my own is I was going to buy a prebuilt until my friend told me that it would be a rip off and then he walked me through the build process. and helped me pick out parts Now I have 2 awesome rigs for me and my wife to be set this gen and Im so happy with them. But man if I hadnt learned how computers work and just ordered a prebuilt and it came shipped like this I would have felt so ripped off and deflated with the whole thing because Id have no idea what to do. So glad I built my own rigs, saved me thousands of dollars and give me a strange pride of like "yeah i made this"

@ggamer7830 Год назад

Seeing their professional cable management has made me feel better about my own 👌🏻

@rexyoshimoto4278 Год назад

Haw, ha! Me too!

@Klaytoncalix Год назад

Their cable management isn't as clean as it could have been though, but they did at least put the effort in.

@rexyoshimoto4278 Год назад

@@Klaytoncalix Maybe two people worked on it. One who couldn't do jack 5h!t and didn't care to do better, the another who loved the job, going the extra mile.

@NobbsAndVagene Год назад

I don't think the cable management is that bad to be honest. It's everything else that's the problem. Talk about nitpicking.

@xmonstersnipesx 11 месяцев назад

@@NobbsAndVageneyou can do that when you spend 5k on a gaming machine

@crowjax8855 Год назад

An interesting video idea would be to build what you guys think a $5 000 prebuilt *should* be. Going through the part selection, the build process, and finally the software loading. I'd watch that.

@cubeislife1675 Год назад

GN did something similar where they dropped into a microcenter and helped a fan build his system

@isbestlizard Год назад

Either pcs got expensive or this build is a couple grand overpriced like.. I'm going to be building a 4090/7950 and expect change from $4000

@NicolasChapadosGirard Год назад

Great idea

@Rain1 Год назад

This is a great idea.

@electrified0 Год назад

I'd imagine it comes down to: 1. A selection of parts that make sense for the price point they're targetting with good performance optimization 2. Assembling the parts like a competent human being who understands the concept of airflow and securing parts properly 3. Giving a reasonable upcharge for assembly, ideally under 10% the cost of the parts 4. Product arriving good to go with correct BIOS settings and minimal/no bloatware 5. No proprietary parts that prohibit upgrading or repairing it.

@OrcCorp Год назад

"Is there a problem with the system?" - Chief Technology Officer One for the history books 🤦🏻‍♂️

@Tyiriel Год назад

"Sir, have you tried turning it off and on again? Hold down the power button for 10 seconds."

@ChristerHolmMusic Год назад

@@Tyiriel run "sfc scannow" :)

@jamescollins6085 Год назад

It's sad how badly these companies get screwed over by their own employees, but I assume they must not have a very stringent hiring process if systems like this make it out of the door.

@redsquirrelftw Год назад

Gotta love the total numb brains response. Like, they don't see 100C temps as even being a problem lol. Imagine bringing your car to the dealer after you just bought it because there's smoke coming out of the engine compartment due to a coolant issue and they say "is there anything wrong with the car? It seems to drive fine."

@Leander_2000 Год назад

„Have you tried opening a window while gaming or turning down the ac?

@scottgaleener Год назад

i would be pissed if i payed 5000 for a pc and it had damage but at least the company agreed to replace it

@rexyoshimoto4278 Год назад

I'm so happy I build my own machines. I use to think pre-builds are the way to go.

@teeaymusik9811 Год назад

@@rexyoshimoto4278 You know what you get then and it's cheaper. You also have another relation to the pc when you build it yourself!

@rexer7117 Год назад

@@teeaymusik9811 So true.

@KnIf0rTITAN Год назад

@@rexyoshimoto4278 Personally i don't have the time and the knowledge to build my own.... what i do have on the other hand is money.

@bobrichard6836 Год назад

@@KnIf0rTITAN It takes very little effort or knowledge to build a PC like this one. Once you have the parts, it is about a 30 minute process, mainly cable management. Then the install of your OS. But if you have the money, doesn't matter.

@TheButtDr Год назад

ignoring literally all of the problems with this PC, paying $5k for an AIR COOLED 12900k is absolutely wild.

@HuffYenkem 8 месяцев назад

Was thinking the same...

@LEANMACHINE123 8 месяцев назад

they payed a middleschooler $2,200 to punt the air cooler and ding up the front panel with a baseball bat.

@UberHypnotoad 7 месяцев назад

Air isn't worse, it's different. Depending on your priorities, it may even be better. That air block should absolutely be able to handle that processor.

@yianniskouros1060 7 месяцев назад

DH-15 can handle the CPU, provided the fans are actually mounted the right way lol

@MarkLikesCoffee860 7 месяцев назад

Rich people like paying wild amounts of money for things. they should make an even more expensive PC as well for the filthy rich. As long as the budget builds are good quality, I don't care.

@kylestewart4444 Год назад

Imagine going back in time and telling people that in 10 years, high end consumer graphics cards would be selling on eBay for $2,500 and SI’s would be selling $5,000 PC’s outfitted with a $100 air cooler.

@C-M-E Год назад

I don't think you'd have to go back 10 years, but I get your point of view. There was a time when $3k was a pretty substantial PC not that long ago and is my typical build sheet, and I'm not running a 3090. I've built my own since the AMD 350mhz was a thing, but even pre-builts from like Falcon Northwest where you (at least used to) get what you paid for was acceptably named a high end build.

@TotalDbag24 Год назад

@@C-M-E Last time I remember it being good was around the 1000 series launch. I built a good 6600k + 1070 computer for $1300 ($300 was watercooling components, so essentially $1k) And I could have gone cheaper with a less flashy case, and mobo. It's actually my current system. Everything's been so stupid since then that only now am I upgrading it to a 13600k and 6900xt (wasn't planning on such a beefy gpu, but the sale was good)

@vapinggranny2474 Год назад

No cap, I couldn’t keep waiting on normal 4090 prices and collecting all these components to build a water cooled so I got digital storm to make me one. I trust they won’t fail like this based on testimonials.

@vapinggranny2474 Год назад

But yeah everything used to priced much more nicely I remember when u could get like a titan and top of the line i7 for and a water cool loop for like 3-4 grand lol

@mentalasylumescapee6389 Год назад

"In 1994, Best Buy was selling notebook computers for about $2,600 and $3,300 (pictured above), which would be more than $4,000 in today's dollars for the one on the left and more than $5,000 in today's dollars for the one on the right."

@Cloud.Strife Год назад

The kind of incompetence that makes you believe in yourself more.

@davisparkour Год назад

you will definitely take more care to your pc than any company will ever do

@rexyoshimoto4278 Год назад

You got that right!😁

@davecasey4341 Год назад

Yep, this is exactly what sites like pcpartpicker are for.

@charleshines7282 Год назад

@@davisparkour It wouldn't be so bad if they didn't cut corners trying to hoard every nickel of profit

@Paultimate7 Год назад

Funny but true

@kingknossosthebull9796 Год назад

I bought a Skytech for around $4,400 from Amazon about 6 months ago with a 3090. Immediately got 10+ blue screens per day. I spent around 2 hours on the phone with them, and they were very nice, however, 2 hours of having me install programs to test things and then getting off the phone, only to have it bluescreen again. Repeat and rinse several 2 more times. After that I thought to myself do I really want to spend $4,400 that doesn't properly from day 1? I returned it and went with Digital Storm. I love my Digital Storm. It was a couple of hundred extra dollars but the case is much larger, no heat trouble at all, and not a single problem since day 1.

@crows6591 9 месяцев назад

Your expensive as hell, prebuilt pc had issues so u bought a more expensive one as a solution?😭 I mean if it works do ya thang og

@JohnDarksoul69 4 месяца назад

Not trying to be an asshole or anything but you should really learn how to build a PC yourself. You'd save a lot of money and trouble. As a general rule, pre-built PCs are an expensive lottery. I'm glad your pre-built turned out fine tho and I do understand why people buy pre-built PCs but yeah, try learning

@kingknossosthebull9796 4 месяца назад

My time is worth more. I have no problem paying someone "x" dollars to do the work. When I was younger and made less money, I would go that route. I have a maid, I have someone who mows the lawn, a mechanic for the car, a roofer, and a furnace and water heater service. Why the concern?@@JohnDarksoul69

@causticchan4617 4 месяца назад

@@JohnDarksoul69 There's so many guides on RU-vid idk how someone cant just follow one...

@fluffly8935 Месяц назад

@@causticchan4617prebuilt is much easier and comes with warranty, yes an infant can build a pc but it can take months to get all the parts and can still come out trash

@exzyle2k Год назад

I would like to see how this system performs if everything was done right. Perhaps Steve & Co. could incorporate something similar, where they're like "Ok, we put the fans on correctly, we tightened everything down, now let's see what happens" and post the results. Plus it'll let viewers see how something that could be considered a minor change could mean major performance increases.

@synthetic240 Год назад

I was really hoping to see that too, kinda disappointing.

@3rdPartyIntervener Год назад

I doubt it would have mattered - that Noctua cooler is way undersized for the CPU its sitting on.

@Pakoste193 9 месяцев назад

@@3rdPartyIntervener hope youre sarcastic xxD

@LuMnOsITi 9 месяцев назад

Yeah I was really expecting them to run the performance checks after fixing the cpu fan orientation

@Radbiker33357 8 месяцев назад

Ya I was disappointed to see that they were actually charging 5k for it to not be quality checked and insured, only to find out that it was just the CPU fan backwards. Yet they kept drilling how that was unforgivable. Strange that the company emailed why it was that high though, they must’ve been clueless about the CPU fan being on backwards. I was really hoping they’d show the temps with the fans on properly to see if that was the mistake. Mistakes happen, but for 5k those mistakes should be minimized if not zero, but I doubt it’s robots making these computers so I’m not surprised some (new?) person messed up while working for 6+ hours building the same thing.

@b1gDerek Год назад

Steve is getting very good at his comedic timing. I love these pre-built pc reviews!

@hiiipowerbass2337 Год назад

Steve sarcasm and comedic timing have always been absolute S tier. (at least since a few years ago when I found GN) he legit makes me laugh more than any other comedic youtuber

@JohnDavidSullivan Год назад

Steve has always been very good with timing though

@Magnosummit Год назад

Good ole' "big ass-enter" is my takeaway quote for this video.

@Watchfulfox Год назад

He is a joke isn't he.

@P5YcHoKiLLa Год назад

For over $5K that's just completely unforgivable.

@84MadHatter 5 дней назад

even if 100% correct this is not 5k . 3k with profit 3.5k overprice profit with in reason still. but 5k is BS

@Renegade322 Год назад

I would have loved it if you had reinstalled the cpu cooler correctly, to show how easy it is to correct the mistake, and the performance difference

@dmberger Год назад

perhaps it is not their norm, but I was sitting here throughout the video thinking "just fix the (obvious) mistake and compare." I get that people who have disposable income but are not computer building savvy will fall victim to any sort of mistake like this and it's shameful that a company tested this system and thought "solid!", but how many times have we heard of people building their own computer and only realizing after 2 years that they plugged in their monitor into the motherboard instead of GPU? Mistakes happen; at least they seem to have a great tech support policy.

@RazorIsEpic Год назад

If they charge 5k it better not have any faults lol.

@KingslayerSrb Год назад

@@RazorIsEpic well mistakes happen in multi-billion dollar businesses, let alone with 5k products - that's just real life. In reality, you'd return a faulty product and it would hopefully get corrected. Furthermore, I don't see any evidence in this video whether this was a single event mistake, or a whole line was faulty - one computer with a wrongly installed fan is shown, and then tests were run against that. To which I have to posit a question - why? What's the point of 25+ minutes of video of tests for something that clearly had an error in it? Why not either return the product as faulty, or fix the obvious mistake manually, and then test? I guess that wouldn't have made a good video :shrugs:

@_wayward_494 Год назад

@@dmberger because they paid 5 thousand dollars for that pc. There is an egregious amount of errors in that pc, the most telling being that the cpu coolers. They tested it, the problem was literally in their face and they still didn't know what was wrong. I've only built one pc so far and I saw that immediately. That's beyond shocking. Do they hire competent people at that company?

@karlkarlsson9126 Год назад

Maybe not directly related, but I once, many years ago, didn't bother with no fans in my case because I figured the graphic-cards have it's own, maybe I don't have to mention that it felt like a sauna in there after a while, the whole case became hot (lol), so I installed one fan blowing in at the front, and one blowing out at the back, and it became very cool and stable after that (off-course). But yes, cooling in a correct manner is really important.

@Phoenixx101 Год назад

Would have liked to see a quick chart of how great the difference would be in terms of temp of flipping that single fan.

@SaraMorgan-ym6ue 7 месяцев назад

my computer does not run more then 66 degrees Celsius and it does not use hot glue to hold anything together🤣

@MafiaboysWorld Год назад

Finally, we get another installment to the "It's better than Dell" series. 🥳👍

@marcogenovesi8570 Год назад

something tells me this fails to get that coveted award

@GamersNexus Год назад

eeeeeeeeeeh.... this one might not be! haha

@MafiaboysWorld Год назад

@@GamersNexus Steve, I think I can speak for a lot of us with this idea... Hire some ex-Artesian builders (ones that hate Noah get preference), launch your own GN S.I. PC. I'm sure there's some profit margin for all of you between cost and the $5000 these idiots are charging for computer builds that double as heating solutions for your home.

@GamersNexus Год назад

@@MafiaboysWorld zero interest in starting an SI. That's not what we do and it's a massive conflict of interest. We serve the community better this way.

@thomaslayman9487 Год назад

@@GamersNexus very glad you hold this position

@annihilatorg Год назад

I certainly hope you do a "fixing the Mark 9" video where you can show the delta in performance in an appropriately cooled device.

@burneraccount7052 Год назад

This

@douglasmurphy3266 Год назад

I imagine vastly diminished returns beyond "facing the fan the correct direction"

@mikidof Год назад

Yes! Would love to see you remount the cooler properly, put the fans on correctly and see what kind of temps it can hit

@zorrothebug Год назад

@@douglasmurphy3266 Do not forget the found BIOS settings and low RAM speed...

@burneraccount7052 Год назад

@@zorrothebug and MAYBE the removal of bloatware but this one was low on bloat.

@travis8106 Год назад

This is surprising to see. I bought a Skytech Archangel last year (its almost completely upgraded at this point) and it ran perfectly. No issues, solid cable management and build quality.

@piratelute8934 Год назад

I would have liked to see the temp with the fan installed correctly.

@kikoredog Год назад

still dog, who the fk uses non water cooling cpu coolers???? esp for 5k computer?????????

@Shiver2002 Год назад

It bothers me that these weren't posted. It was a small mistake. It happens. I DOUBT they build them all that way. This one has sensationalization written all over it.

@henryperkins819 Год назад

Skytech offered to replace the PC. It would be educational to see if you got a Monday-with-hangover effort the first time, and the replacement is competently built.

@Sashazur Год назад

Unless he can get the replacement “secret shopper” style, its quality is not going to be representative of what they typically sell.

@mathiascarlsson7674 Год назад

Yes, I feel this is a step GN could have taken in order to test the support further, to see if what they get back is in fact a good and working build. Would be valuable from a consumer pow to see if they manage to fix what's wrong if you as a customer go through their support. Yet again, that email point at fails on several levels so even if they got back a fully function computer, this whole review is a massive fail on Skytechs part.

@trascendents Год назад

They offered because they knew Steve eye's are on them

@SqueakyNeb Год назад

Replacements are always going to be better, "uh oh this one's a problem customer, they notice things!"

@Earthgrand234 Год назад

@@trascendents I don't think so since Steve did say he sent the email anonymously when they offered to replace the PC.

@joshwilliams8863 Год назад

My favourite part of this is that, if Steve rips you apart for something, he'll give you 5 different ways to fix the problem. That sort of attitude (especially on RU-vid) needs to be celebrated more. Good work on the review, and I hope SkyTech reaches out to you with a humble response.

@XX-121 Год назад

what do you mean? he didn't even fix the problem and ran the tests as is

@evergreatest7644 Год назад

@@XX-121 Isn't that kind the point ? An average non tech person might not know how to fix these problems, so he/she is getting less performance for the money. And let's assume that the buyer know how to fix it, a brand new 5K dollars PC shouldn't have these issues in the first place. Fixing these problems, and then testing wouldn't give an accurate representation of experince am average buyer may get.

@oleg_aka_djmeg Год назад

Provided exactly zero different ways to secure that ARGB connector other than glue despite saying that there are more elegant solutions.

@sharedknowledge6640 Год назад

Steve ripping into Asus for their garbage software is something he needs to do more of along with all the other garbage software out of Taiwan and China. They seem to only care about form not function. Make it look fancy then who cares if it’s total buggy bloatware. That’s the Taiwanese software way and they just don’t seem to get it.

@darkfur18 Год назад

@@oleg_aka_djmeg He said "probably"

@Vataleon Год назад

Im glad you got good customer support, i got mine, had a bad cpu fan, contacted them about the warrenty and they told me that they couldnt do anything about it

@ChairmanMeow1 Месяц назад

I always think the same thing with these companies -- doesnt anyone do like a "final check" or something before its boxed up? Some of these errors would take 5 seconds to fix if they just noticed/remembered it.

@_PsychoFish_ Год назад

I love that Steve doesn't call the technicians or qc staff stupid but addresses the issue on a company level with "someone has to teach them". GN are just THE best pc hardware reviewer imo! Big ups!

@Glornak Год назад

Yea from a consumer perspective it's really only the employee's fault if they're actually being malicious. If the employee doesn't know what they're doing then it's the company's fault for not properly training people. If the employee isn't taking enough time to properly look over their work then the company is at fault for making them feel like they need to rush. The company and its upper management is ultimately responsible for almost every issue and it's great that Steve doesn't play the "blame someone else" game.

@psedog Год назад

@@Glornak Even if the employee knows better and is taught better. It's still on the company. QC is a thing and that should not be checked by the same person that built it. That's why it's always on the company and it's policies set in place.

@Glornak Год назад

@@psedog Uhm..... yea? That's what I said.

@KellicTiger Год назад

He technically did with the certifies incompetence. But call it as it is.....100C within 30 sec should set of alarm bells in anyone doing benchmarks.

@highlanderknight Год назад

Yes,... and no. In many cases in there are problems exist at all levels, the company and the employee. Blaming just the employee, or blaming just the higher up company level are probably wrong in this case.

@xinceras-6542 Год назад

Good video. Please keep reviewing prebuilts. We desperately need media to keep hammering these companies until they start selling products that aren't terrible.

@hjelpen5387 Год назад

@GamersNexus do starforge systems next, a new company started by twitch streamers/youtube and looks like some former people from Artesian is working there.

@rashidal-suwaidi Год назад

@candyman they haven't fallen apart yet, and they've got the former COO from Artesian Builds, the guy who ran the east branch and pretty much kept the company afloat. So they might actually become something

@Oyamada13 Год назад

I hear Dell laughing behind that wall over there.

@phattjohnson Год назад

@@rashidal-suwaidi Oh true.. the one with actual business sense. Could be one to watch!

@alexandrebelair4360 Год назад

@@rashidal-suwaidi They tried to scam people with a terribly over priced build tho.

@javagoblin1585 Год назад

Skytech rep after watching this video: "oh fuck,100c not 100f. oopsies."

@bucky5869 Год назад

I've been out of the PC building world for a number of years so seeing this content is killing two birds: seeing what the current gen hardware is about and getting a laugh out of "professional" fumbles. Thanks for sharing your work.

@A7X062388 Год назад

not all pc builders are like this. The pc i got is half this price and miles better....EVery part is better lol.

@wallywest2360 Год назад

"They got a couple loose screws" Yeah, seems to sum it up. I work in QC, for a different industry, but Steve's comments on how to address and fix this issue were spot on. Just throwing someone in a QC role and giving them five minutes of training doesn't cut it. You have to give them the resources to know why they're checking all the things on the list, and then of course have the list itself be complete and well thought out. My company has similar issues. I have a TON of paperwork and various boxes I have to check to do my job, which is fine if there's a point to it and it's not just redundant nonsense. (Guess which way it usually goes). Meanwhile I've been doing the job for over a year and have yet to receive ANY training from the lead QC guy that was promised on day 1. There are still things I'm looking at and checking off that I don't actually know much about. Sadly this is not unusual.

@quwarq Год назад

Here in the comment sections late expecting to find someone already writing this quote, and upvoting it.

@nemurerumori5855 Год назад

if you remove the front panel about 20 or 30 times you should be able to run it at a stable temp

@Arrogan28 Год назад

Honestly Skytech may be feeling like this is the worst thing to possible happen to them, but they should be really thanking you Steve for making it very clear they need to stop worrying about taking people's money and more worried about the basics again... From configuration choices, to packing, it's clear they need some serious oversite on each department that is external to that department...

@KS-nm6rt 9 месяцев назад

They're belgium.. The only thing they know is how to diddle kids..

@jamesnixon47 Год назад

I’m surprised you didn’t include a section where you flipped the fan in the correct orientation to show how such a basic oversight can amount to a huge difference. Skytech definitely needs to address their qc procedures and strive for consistency throughout the company.

@jhesski Год назад

Yes I don’t know what to expect for performance I would like to see what the difference is and not just be told it takes a massive hit.

@plektosgaming Год назад

With it flipped, it probably still would be at or near throttling. The issue is the cooler - the fins aren't connected (useless fan in the middle design) and they are too closely spaced, resulting in mediocre airflow when put in a high demand situation like this. Tossing a fan on it won't make it move air any faster and you really SHOULD be seeing a water cooler on a beast of a CPU at this price.

@stuporman Год назад

@@plektosgaming nh-d15 performs like a top 240mm AIO, it would cool a 12900k without issues in typical loads even with a single fan. to make it throttle you'd have to run aida64 torture test which will hammer all threads.

@BlackSmokeDMax Год назад

The fan corrected and the xmp setup correctly as well!

@guser436 Год назад

@@plektosgaming the fins are connected by a heatpipe lol, you're highly misinformed if you think this noctua cooler is inherently bad. It's one of the top air coolers

@ganon1028 Год назад

"RAM is socketed properly" You know its a mess when you consider this a W on your $5000 computer

@sinisa5567 Год назад

Yes, its like they are reviewing monkeys from the zoo that learnt how to build computers.

@Top_Weeb Год назад

But it wipes your ass too tho

@Watchfulfox Год назад

To be fair it did work out of the box to the specs listed. The fix to exceed those specs and supposedly lowering the temp (we don't know if the fan direction did lower the temps or not, it wasn't shown) took all of 15 seconds.

@seushimarejikaze1337 Год назад

@@Watchfulfox no it wasnt. 100 deg means the cpu will cut power and throttle, physically there will be not much difference, besides reduced component life, but performance will suffer, especially when temps were going up to max almost instantly. my guess its either radiator was damaged and cracked somewhere due to improper shipping (bend is visible but there might be an actual crack somewhere) or even incorrectly installed, or the overall airflow of the case was poor. reversed fan wont, by itself ,cause that high temp spike. it could also be a faulty cpu, but those happen rarely.

@seushimarejikaze1337 Год назад

@@BlackhatAudio my "no, it wasnt" was referring to Watchful Fox(your alt?) comment about "To be fair it did work out of the box to the specs listed". quite contrary, its was a crippled system from the start. messed up bios settings, bend (and possibly even cracked) radiator and cpu trying to double as a firefighter is not a sign of a "working out of the box" build.

@f.stopperrmedia1606 Год назад

love this channel so much haha. Awesome videos and so informative!

@smiles0013 7 месяцев назад

I also have a skytech pc from 2021 it cost 1000 dollars. I took it apart recently to make some upgrades because my cpu was running at 100c. I went from a ryzen 5 3600 6 core cpu to a ryzen 7 3700x 8 core cpu and went from the cpu cooler that came with the cpu (which they hotglued to the mounting bracket that screws into the a backplate behind the motherboard so was difficult to remove) to a 5 heatpipe cpu cooler that after I installed has me keeping it around 70c. I also put in an m.2 drive and added 32 gb of ram for a total of 48gb of ram. the motherboard was only held in with 3 screws i managed to scrounge up some more to fill the rest of the holes. I felt I needed them to support my massive new cpu cooler. also i had to go in and fix some bios settings such as boot priority and my ram only running at 2166 mhz when my sticks are 3000 and 3200 mhz. managed to fix that issue in bios and getting it all running at 3000mhz for the ram. the cpu can hold around 4 ghz under heavy load and can top out at 4.20 ghz before the cpu gets too hot.

@sylviam6535 Год назад

I wish you had also tested it with the CPU cooler fans mounted correctly for comparison.

@thesteelrodent1796 Год назад

wouldn't really get the point across if you go "yeah, it works well after we fixed it". The point of pre-built is that they must work 100% perfect on arrival, not that you have to spend time fixing everything that's wrong with it. May as well built it yourself at that point

@KellicTiger Год назад

@@thesteelrodent1796 Yeah I was in that mindset for a second. But it would be nice to know the thermals when it actually was assembled correctly for an understanding what a valid build looks like. But eh.....I could go either way. I usually would rather go towards the outcome that gives more data vs less.

@outcastexiles Год назад

I would agree as well, should have tested correct config to show comparison. But not for all those who understood already why it was wrong. But if you want to capture your audience to those who ain't as technical but is curious about tech, because I had my girlfriend and friend sitting watching it with me while we just chilling. After the video my friend and girlfriend just said, after all that, talking about the temperature and the effects of it but he never showed the difference or impact it has.

@theredscourge Год назад

@@thesteelrodent1796 Yeah but it would be a good way to show the difference - they could always put it back to how it was after before shipping it back.

@OldMobility Год назад

I agree for shitz n Gigs. I have a Skytech PC so yeah lol

@B_M_A Год назад

The glue for the aRGB cable imo was about as good as an option as you could use without any serious damage especially with how minimal of an amount they used. 3 and 4 pin aRGB plugs / connections are ALWAYS inconsistent and some are incredibly tight and some are incredibly loose! So it makes sense that they would do that so at least the lighting would always work. And they likely may not do this on every single system just with issues with connectors. Just my two cents.

@v3xx3r Год назад

Dude I often can't get my own rgb cables to stay put. They really do have a shitty design. I use a piece of electrical tape but that stuff never sticks very long. I wish mobo makers would all agree on some standard that includes a clip.

@ic_trab Год назад

The whole problem is that aRGB cables were never designed to a industry standard. They were designed by vendors (like ASUS) and there is not an industry body, that I am aware of to properly vet the design for consumer use.

@drinkingguy3168 Год назад

Using duct tape would have been better tho

@SabisuTR Год назад

tbf I have a P500A myself and the included 3pin aRGB to Motherboard is VERY LOOSE. Just using tape would be less damaging to the components compared to glue though.

@solacedagony1234 Год назад

@@drinkingguy3168 duct tape will just get gooey, fall off and leave residue.

@cody680 Год назад

For those that are curious on prebuilt companies, I recently had a fantastic experience with a purchase of a Digital storm prebuilt pc. Only problem i had upon arrival was a dead case fan, And within a day after contacting them they asked if i wanted to send back in the pc for repairs or if they could send me a replacement fan and i just do it myself. I opted for a new fan and within a few days a new fan was priority shipped to my house. 10/10 I would do business with them again, They also allow you to upgrade your pc with new parts if you choose and still keep your warranty on previous purchased stuff.

@kneehisniper6209 Год назад

Thank you guys for doing what needs to be done so the rest of us don't burn our hard earned cash. I know you guys constantly put your own neck in the noose for us, we do appreciate it! I was thinking of using my Tax return to get this PC, thanks to you I won't be making that mistake.

@rostamostmann9657 Год назад

I get excited every time GN uploads a pre-built review.

@nvirevolution2235 Год назад

Crazy that this stuff happened on such a high end build.

@cesarpdc Год назад

5k for this build is absolutely insane lol

@loowick4074 Год назад

5k$ for a computer that doesn't even work properly is absolutely terrifying

@alexdrad4994 Год назад

@@cesarpdc This is why its not worth it to buy prebuilts. Not only do most companies (or at least the big, most well known ones) not give a fuck about QC, they are also obscenely expensive at the high end. I bet you could get a build like this in like half the price in the US if you were building it yourself.

@WhitneyBuchman Год назад

Holy cow I just saw one of these from Skytech in the wild. A friend's son mistakenly decided to remove Windows from their system. Surprised he wasn't able to reboot. So I fixed it but immediately saw a bunch of problems. I had to check in with them that they didn't drop it or smash it in some way. They said it came out of the box and then went on the desk for the rest of its life. They got it in October. They said the box came fine which means the damage had to be in the workshop. The entire back panel was smashed in as though somebody dropped the entire case from a high height. I cannot foresee this lasting too long because the motherboard back panel is out of shape along with the back panel fan and the PCI plates. This is also causing strain to the graphics card. The glass side panel can't even screw in because of the fact that the points where it's supposed to screw in have been smashed in almost 90° from where they should be. The case paint is all scraped off in those various areas. They thought it was weird but they didn't think much of it. Then there's some cable management for the LEDs from the motherboard and to hide them they just cram them in between the CPU water cooler pump and the RAM. The ram was under so much pressure from the cables being slammed in there that it was actually tilted a good 10° from the pressure caused by the cables. I didn't look too much further because I was just there to reinstall windows. And as a side note the liquid cooler was installed in properly based on the gamers Nexus video regarding AIOs.

@erikcarrillo7378 Год назад

Got an Omen 40L for 1800 and its working great with no problems. I can't imagine how pissed I'd be if I paid 5000 for that

@AlyxSharkBite-2000 Год назад

I would have been curious to see if you fixed the cpu fans what the thermals were like.

@ricex2 Год назад

it seems the bend heatsink might be a problem as well

@wobblysauce Год назад

Bent is nothing, it can still work well.

@oldfrend Год назад

i feel like this was an essential part of the review that would've highlighted how good the system could've been, and showing the delta between optimal and as-shipped would've been very important.

@hellsterp1893 Год назад

Yeah I was kind of surprised they didn' flip the fan and see the difference in temp

@TheIceblade711 Год назад

Yes please do a short review after the fan problem is fixed. Thx

@bobrys12345 Год назад

I build a PC for myself for the first time a few days ago. Kinda makes you feel good about yourself when you do a better job then a company.

@LiveType Год назад

It's honestly not that hard. I'm sure every SI would agree. It should be a right of passage for every tech enthusiast whether they use windows systems on the daily or not. The hard part is now build 1000 of them. How do you do that?

@crylune Год назад

@@kaydog890 Less being a pretentious pedantic wannabe professor, more contributive comments or heck, keep the corrections but present them in a friendly and constructive manner. English is not everyone's first language. The comment can be understood, that's enough.

@crylune Год назад

Yes, the first time I built my PC I spent most of the day on it because I was scared of every step, but I did it and it was so satisfying to see the BIOS screen. It was built better than all of the prebuilts showcased here on GN.

@crylune Год назад

@@kaydog890 Congrats on deleting your original comment, do better next time ;)

@ViolentMLG Год назад

@@LiveType As someone who runs a smaller PC building company, scaling isn't really the hard part if you know what you're doing. Now if you scale too quickly or adopt too many options, that's when things can falter. Generally speaking, learning to build and package 1 PC VS 1000 PC''s will yield identical results. On their end, I just think its incompetence. That PC shouldn't have arrived damaged, and its not hard, a large double-corrugated box cost $10 extra, and shipping is $20 extra from a small box at max. Packaging materials is $5 extra. So for $35 extra, you prevent shipping damage. Occasionally we've seen bent CPU coolers, the best way to avoid that (if they're very heavy) is to either package them as they did internally (but failed to do externally) or completely avoid them and go with an AIO instead. At $5000, an AIO should've been used to begin with. Sometimes its not about building a product that will sell, but rather, the best product configuration, that is for specs AND shipping, those 2 have to be heavily considered together, then learning how scale. The fact they have only like 5 case options but have PC's arriving damaged goes to show a failure on their end to address an issue like that. Beyond that, if you can't even hire employees to know that 100C is bad, there is clearly an employee training issue. When we hire employees, one of the first things they're taught is thermal throttling and how to look out for it. Thermal throttling will only occur with installation error (and maybe rarely inventory shipping damage), so its paramount for them to know WHY they're running the test to begin with, its to double-check their work.

@metax73 Год назад

Would love to see you review a StarForged pre built, see how they hold up

@docn1ght Год назад

LTT did this a while ago, but that was also you know, a while ago

@LeviGC93 Год назад

My brother came over the other day and he isn't very confident about building his own system so he told me to look up a prebuild. He's still on a 3770k lol. I had a really hard time pricing out a build that I liked, that could also beat a pre build price. A while ago it seemed I gained something when I built it myself, at the very least saved a couple bucks. A good hard drive, faster RAM, or better cooling were all things that I didn't expect a pre built PC to include. Now it's like everything comes with m.2's and I find a lot of builds with real memory instead of weird generic slow RAM. I actually found some pretty good prices on PCs just above ~$1000, with legit PSUs, where I couldn't build it myself for any cheaper. There sure are a lot of JUNK new prebuilts with 10 or 11 gen intel and 10XX series cards that are overpriced and best to avoid, but most of the 12th or 13th gen prebuilts were reasonably priced if you account for the fact all the cards are stupid expensive...

@frosty6333 Год назад

I previously bought the skytech shiva (rtx 2060, ryzen 5 2600) it was advertised to come with a 750w psu and only came with a 500w, the cpu cooler was broken, everything was hot glued and a couple pins on the motherboard were bent.

@Cementeater8 Год назад

😬

@herbertwalter8693 Год назад

just buy the components and build one yourself. it's not rocket science trust me

@xenorac Год назад

@@herbertwalter8693 It's not, but if you are a clumsy bugger and have arthritis then you hope the "pro's" can help

@Pensnmusic Год назад

@@herbertwalter8693 agreed. I considered a prebuilt this upgrade only because it was cheaper than buying the components Even then, I am worried they'll muck it up. Not to mention it's slower waiting for them to build it. If it's even relatively similar in price to buy/build yourself, that's the way to go.

@Cementeater8 Год назад

@@herbertwalter8693 seriously, my first build was 90 percent just screwing stuff in and being careful it is not as hard as it seems lmao

@subdude1979 Год назад

You guys are brutal, and its why I watch your videos. Honesty and transparency are a rare virtue in the tech industry nowadays. You're doing the Lords work fellas.

@rabin_john Год назад

I couldn't agree more !!!

@GamerzPro1231 Год назад

Not just the tech industry, any industry

@TomTschritter Год назад

@@GamerzPro1231 these days it seems like every industry …

@Watchfulfox Год назад

For transparency they should have sent it back and re reviewed the replacement. They obviously had an axe to grind with this video. Maybe they tried and failed to get a lower price on one and this is their retaliation.

@seriouscat2231 Год назад

@@Watchfulfox, they obviously say on the video that they weren't trying to get a bargain on it.

@Margxela Год назад

Skytech is the only prebuilt company I have standards for so it’s disappointing to see something like this coming from them for that price.

@Tomzski Год назад

Yea exactly Ive had my skytech pc for years and it still works incredibly well

@BeHappyTo Год назад

most companies are doing this, no matter if theyre building pcs or streaming music. They first aim to capture as wide audience as possible, all while being unprofitable and getting money from investors only then to start squeezing money out due to capturing large market / monopoly. This is the result of easy money, financing, debt. Printing absurd amounts of money and negative effective interest rates practically ensure that money is misallocated to bad buisnesses. Yet some dumbasses will still say that inflation is necessary because without it people wouldn't invest. Yes, they wouldn't invest in these shits. They would invest into actually worthwhile things.

@TDarcos 23 дня назад

Did anyone see the illegal notice on the sticker on the Crucial memory in the ad? The sticker says, "Removal will void warranty ." That prohibition violates the Magnuson-Moss Warranty Act (15 U.S.C. § 2301) which does not require a product to have a warranty, but if it does, it must follow certain rules, and voiding a warranty for removing a sticker violates them.

@BatteryAz1z Год назад

Using 2-component expanding foam stuff like that can be extremely risky. In this case I think what happened is that the top of the heatpipes pinned itself in the foam while it was still slightly expanding.

@madatu Год назад

So, do you think the foam was put in before the testing was done?

@amnottabs Год назад

@@madatu judging by the other issues we can't rule out this possibility either

@CRneu Год назад

@@madatu i dont think you understand. The way those foam packs work is you "activate" them inside of the container they're securing, so they expand in place. It's just expanding foam with a preset volume. So you pop them to activate, put them in, close the case and they expand in place. What @batteryaziz means is it expanded unevenly and put pressure on one side of the heat stack. That's why these can be "risky" because they have the ability to apply pressure.

@zimmerman1031 Год назад

@@CRneu No he didn't say it expanded unevenly, he said the heatpipes were pinned in the foam while it was expanding.

@CRneu Год назад

@@zimmerman1031 it would only bend to one side if it expanded unevenly, or applied uneven pressure. Don't get bogged down in a small detail when the main point is the same.

@ultimaIXultima Год назад

so glad you brought up the "big ass enter key"... i loathe keyboards with that configuration...

@Tobez 2 месяца назад

The thing I really appreciate about this series is that I can see other peoples mistakes and learn from them.

@L3Harris Год назад

I have this case and it is a truly outstanding one for airflow and cooling, all temps below 60c, which brings home how truly abominably this pc was built to be hitting 100c on CPU!

@barneyorama Год назад

What case is it?

@panglima Год назад

@@barneyorama phanteks p500a

@Ryan-ml7ws Год назад

It would have been good to see the cpu temps with the fans mounted in the correct orientation

@vest816 Год назад

I was thinking that too, just to get a side by side comparison. But after thinking about it for a while, I can understand GN considering that to be something like an endorsement. Saying "when assembled right, the PC works great" takes a lot of pressure off the company to fix their QC process. Refusing to review the PC proper as it should be, and instead scoring it solely on how they received it, will ultimately serve consumers greatly industry-wide.

@electrified0 Год назад

I suppose there is something to be said for whether the PC could potentially be viable with simple corrections that a novice should be capable of, though if a novice is capable of fixing the problem that makes it all the more unacceptable for an SI to mess it up.

@petrwad1423 Год назад

Yeah it kind of seems like this one is a bit rushed. I was just waiting for him to show that. I’m guessing they probably didn’t have much time with all the recent new product releases

@droman655 Год назад

I’d fit the definition of novice when it comes to computer design & I know I would not have realized the fans were wrong. Sure I could have seen the placement but would not have known it was wrong. Watching this I’m like ‘well yeah now I get it’ but would not have occurred to me a expert could get that wrong.

@GamersNexus Год назад

@@petrwad1423 It wasn't rushed at all. It spent like 2 weeks in testing and we waited a few months to even finish it. We just didn't think it was necessary since the end result was "don't buy this computer." There was a lot more wrong than just the fans, like the BIOS.

@harusrl Год назад

if you want a good prebuilt micro center makes rlly good ones highly recommend it

@dimajung754 7 месяцев назад

I decided to overclock my 8700k to 5ghz. My temps were at 100c during gaming. I thought that it was like that because my cpu wasnt delid. But the problem was different, my noctua nh-d15 was falsly installed. it was sucking air from the gpu and blast it to the top. So I changed the paste which was still very good (premium noctua paste) and rearanged the cpu cooler plus I added one more front intake (now 2 total 140mm) and I added 2 outtakes at the top. Now I get 65c while gaming and 75 while stress testing. So guys, if you have problems with temps, its most likely all about cooling and airflow. My case is Fractal Design Meshify C, my case coolers I bought in pack, Arctic 140mm coolers x5 for 30 euro so 6 euro per cooler. Now my PC feels like a completely new one and I feel like I want to push it even further to 5.1 or 5.2 ghz. Currently my FPS in like Escape from Tarkov on for example Reserve raised from 60-70 to 95-120fps at mid-high settings 1440p just by overclocking my old chip.

@pattonpending7390 Год назад

It's always fun to see Steve go on a tangent. Having a background Retired-Hells-Angel-Now-A-PC-Tech character really hit this video out of the park!

@ravevolution Год назад

I am honestly shocked. Not just cause of the high marks Skytech previously received from prior reviews of their systems from you guys. But also that I personally own two of their pre-builts and have never had an issue from a QC to performance issues, aside from a minor one (which was the XMP memory was not default in the BIOS). Way to let the ball drop Skytech and love the straight to the point no sugar coated review from GN

@nodvick Год назад

"the only bloatware was asus..." dude xbox live, xbox game bar, and xbox console companion are right there.

@mrfilipelaureanoaguiar Год назад

Loose screws on a cooler mount could detach the cooler from the cpu in an angle or with shaking . I am happy to build myself my builds. Takes time but it worth it, when you take the time to check everything one by one and be sure everything is tight not too tight and pasted and clean. Good review Steve 😎👍🏼

@calyodelphi124 Год назад

I honestly love that y'all have been letting more and more members of your overall team make cameos or have full-on segments they get to host. It really shows how y'all are a team with specialized members who do the very specific things that they do for their relevant chunks of information that you share with us on the channel.

@clifflenoir4323 Год назад

That is Joe from Bearded Hardware who is over as a special guest for the OC challenge. He is more a VIP than another member of staff getting his turn in the spotlight 😉

@gabrielm.942 Год назад

Problem with that is it makes it harder to part ways with employees once they go on screen. Even if the employee is the one who decided to leave.

@calyodelphi124 Год назад

@@clifflenoir4323 Ahhh, alrighty then. I don't consume PC hardware stuff as prolifically as I do math and science stuff, so I'm not subscribed to nearly as many channels. 😅

@DeeDee-pw9pm Год назад

The most important thing i've learned from your videos is, to just buy and build myself. Not just to save money, but also to have better build quality.

@gamerk316 Год назад

There *are* some good companies out there that have some decently priced configurations; you always pay a premium of course but in theory a company that does it's job should root out any major issues. I tend to buy prebuilt, and the only issue I've had with my choice in company (aside from that one time ages ago I thought building around the 790i platform was a good idea) was a RAM stick that failed after a few months, which does happen from time to time. But yes, always do your research before hand.

@DeeDee-pw9pm Год назад

@@gamerk316 You are right, but there's another thing i don't like about pre-builts, which is them being shipped as a whole. There's less risk for damage when the individual parts are nicely packaged and wrapped in Styrofoam and air packets. A pre-built system has everything mounted, hanging and sticking out from their slots making it all more fragile during transport. I decided to spend 2 weeks to research and slowly build my pc, and it's been much cheaper and absolutely worth it. It also gave me absolute control over unique aesthetics & styling, fan placement, painting, cable management and parts variety. Pc building companies tend to have limited options for parts and customization.

@gamerk316 Год назад

@@DeeDee-pw9pm I agree; my choice of companies has done well with the packing to ensure everything is padded well without it being so overly padded the padding itself becomes a problem. But yes, that is a risk with pre-builts.

@r3tr0c0e3 Год назад

@@gamerk316 it's not just premium, you can build another similar spec for what they charge you, it's ridiculous 3k components 2k build fml

@Ladioz Год назад

You basically paid them $5000 to humiliate them. Full respect to you

@operatoncreation6396 11 месяцев назад

low key gaped. t

@soullark Год назад

Great video, definitely learned a lot

@TravisSurtr Год назад

I really appreciate your rigor in holding companies accountable. It's basically you're saying to them "Your failure is our content", and everyone ultimately benefits in the end.

@fynkozari9271 Год назад

$4941 USD? what a ripoff. These are the people with confidence to sell PCs. This is proof, intelligent people are full of doubts, while the stupid ones are full of confidence.

@falxonPSN Год назад

I wish you had done all of the testing and this portion of the video showing the teardown of the original PC, but then allowed them to replace it while still being anonymous. It would have been an interesting data point to see how the second PC came back.

@mixedup84 Год назад

Seconded

@KellicTiger Год назад

Yeah. But then again it might be 6 months before they got the system back. 🤣

@PK-lk5gs Год назад

Agreed, would have been interesting to see this PC RMA'd - both in terms of required time and results.

@Watchfulfox Год назад

But that approach would require an unbiased professional team and this isn't the channel for that.

@seriouscat2231 Год назад

@@Watchfulfox, because every time you buy a gaming PC for grandkids you have an unbiased professional team at home, ready to fix it.

@FuzzyImages 9 месяцев назад

17:14 OMG, imagine watching this channel and seeing your signature showing up on that QC card 😵

@ae112r8 10 месяцев назад

How would you advise attaching ARGB connectors reliably without hot glue? I work for a retailer that does custom builds and we often have to glue them, especially in fractal cases with the built in ARGB hub pointing downwards where half of the connectors just fall right off...

@styles234 Год назад

Would like to see what this system can do if the fans are moved to their proper orientation

@spladam3845 Год назад

I'm thinking that 12900 would still hit 100C on air, just do it slower.

@super1jose848 Год назад

For 5000 you can watercool the same system all by yourself with better components

@Alexander_X_ Год назад

Yea, I think air cooler is not enough for 12900k.

@Platinumcoated Год назад

@@Alexander_X_ @Spladam that cooler can handle 250W

@slimprism Год назад

@@super1jose848 dude for 5k you can build this with better components for much cheaper in like every category. you can probably afford a new Iphone with all that you saved.

@xxitz_pr0gxx631 Год назад

I would expect some sort of liquid cooling for almost $5k. What the hell?!

@pwrsocket Год назад

@xxitz_pr0gxx631 Год назад

@@pwrsocket You're my spirit animal XD

@pwrsocket Год назад

@@xxitz_pr0gxx631 Snorlax isnt an animal.

@xxitz_pr0gxx631 Год назад

@@pwrsocket Spirit *Pokemon* My bad.

@tucci06 Год назад

@@pwrsocket Pick your battles.

@matriix18 6 месяцев назад

I got the i7 12700k motherboard ram bundle deal from micro center a few months ago. Paid the $30 for them to install the cpu, dual fan cooler and ram to make sure it goes thru post. And got win 10 on a thumb drive. Swapped out my 2nd gen i7 board in 30min and installed win 10 in 4 minutes on the nvme drive I got. Performs amazing. Temps barely get above 60c on the cpu.

@doseofdayz 2 месяца назад

I’m trying to understand so noctua d-15 is not good cpu cooler? I have right now i7 14700k and I’m planning to buy that cpu cooler.. (noctua d-15) or you recommend get other one?

@CarthagoMike Год назад

I know inflation is rampant, but even so, this thing is not worth 5 grand. And that is _without_ the many mistakes and peculiar build-choices made. Great video as always!

@NuttGreez Год назад

4090/7000 Ryzen sitting around $4k prebuilt ATM... This is definitely some holiday season 2021 pricing...

@Dyonivan Год назад

@@NuttGreez The computer was built and shipped out on April 28th, 2022. Says so in the QC letter Steve showed @26:33. GPU prices had already fallen off in February, so not much of an excuse.

@m8x425 Год назад

Right now a Skytech Prism II with a Ryzen 7950x, a 3090ti, 32gb RAM, 360mm aio, and a 1kw PSU is $3800usd. I guess the prices have come down a little. This is from their non-customizable list.

@TiagoMorbusSa Год назад

Inflation is rampant because of corporate greed. Blaming corporate greed on corporate greed is circular logic.

@chuck7024 Год назад

You could build this PC yourself for like $3000 at most.

@iDeagles Год назад

For 5k I’d expect a custom loop but seeing as how this went, it might’ve been for the better. At least it’s salvageable now.

@niedas3426 Год назад

Honestly, it's kind of sad that I'm glad that it was only a fan installed backwards. At least that's an annoying, but feasible fix, even for a user that didn't know much about PCs (troubleshooting would be the harder part).

@CycahhaCepreebha Год назад

A custom loop, at least with soft tubes, would also be less vulnerable to shipping damage. A waterblock, even with hoses filled with water, is a lot less weight on the motherboard than an NH-D15. It's not something you can reasonably sell to the people who buy prebuilts though. They're going to want clear tubes and coloured coolant, because ZMT and clear coolant isn't "cool" enough, which means annual water changes (including sometimes taking the blocks apart to wash the microfins), and if they were able and willing to do that maintenance they'd just build their own computer anyway.

@caseyronson603 4 месяца назад

THAT THING GOT DROPPED, THE FRONT IS ALL DENTED UP. CRAZY!

@danielho5635 Год назад

The problem is that middle- and upper management tends to focus on only 1 or 2 metrics to determine how subordinates are doing. Management probably only looks at Money In and Build Time -- clearly not enough TLC there. This reminds me of AST Research which was a reputable PC maker back in the 80's and 90's. What was the downfall of AST? 1. AST sold out to Tandy/Radio Shack. 2. PC building moved from highly-skilled SoCal to unskilled TX (cheaper). 3. Supply chain problems, esp CPUs. 4. Management did not MANAGE these problems well and sold systems with NO CPU INSTALLED !!! CRAZY !!! Management was only graded on systems shipped so that is the only metric they cared about. Soon after AST Research's reputation was mud, nobody bought their systems, and Samsung stupidly bought the (past prime) brand name and lost a boatload of $$$. The story's morale -- your company is only as strong as its weakest link. @SkytechGamingPC should take this to heart. PS, I used to work for Samsung and heard this story 2nd hand.

@stevecb89 Год назад

I think a great addition to this segment would have been its performance had you "fixed" its CPU cooling issues.

@phattjohnson Год назад

I wonder if it was sent back 'as is' to get the dent fixed, to see if Skytech pick up the fan issue when they've got it back (they'll surely spot the bent cooler!) But for that to work, GN would need to have already received the replacement PC before this video went up :P

@norjia Год назад

i love the little details on the side of the benchmark screens that basically show the time of each benchmark section ticking down. very nice touch

@zakking5654 11 месяцев назад

I cant believe i actually bought a prebuilt for my first pc. I could never trust anyone but myself to build a pc for me ever again after seeing this.

@coco_rthritis6462 5 месяцев назад

My first (and current) desktop is an HP prebuild. It has genuinely taken a significant toll on my mental health, I'm not at all joking. I want to destroy it every single day.

@that_tikosh 10 месяцев назад

That was really interesting. Have my sub for when I need a new PC in the future.

@Grotski Год назад

QC was always pretty stringent while I worked with skytech a couple years ago. Really enjoyable job, would do again. Something meditative about assembling computers all day. The glue was always a thing on the RGB headers though lolol. Justification was that the dumb thing would come out in shipping.

@leesweeney8879 Год назад

That RGB conn is a bad design, so I do understand.

@Xerpocalypse_ Год назад

I’m so glad you guys recently learned about the existence of big-ass enter. Possibly one of my favorite bits of computer lore.

@theredscourge Год назад

lol I hate that big-ass-enter layout, I always had to change how I typed when I went from home to work and back because my work keyboard had the big one and my home keyboard had the small one

@benjaminphillips5808 Год назад

I had one of their machines in my shop a couple months ago. 12900k, 3090, ddr5. Knock off Lian Li case. The customer payed about $4,500. Ram in wrong slots. Only one Power lead with pig tails from PSU to 3090. 360 Rad with 10 crappy fans on a Molex powered non-pwm fan header(sounded like a server rack), but was ~ 70c in bios. Bios version was A1 or whatever the factory installed. And the i9 had one core running 30-40c higher than all the others. Performed a $1,600 makeover with new 13900k, Full Noctua cooling, and a 1200 watt PSU. Before it left my shop, it blew my old benchmarks out of the water, and only ever hit 60c.

@William_Mobley 10 месяцев назад

Can we get thermals with everything fixed? What temps should the build be running at on average? What about under heavy load? A comparison would be appreciated.

@zachknudsen8642 Год назад

I wonder how that cooler performs with the bent heat pipes? I'd like to see a head-to-head thermals test between this damaged cooler and an identical cooler in good condition, with proper fan orientation lol

@Panocek Год назад

I suspect as long as pipe isn't burst open OR crushed restricting flow inside, it should be fine. with such bent I'd be more concerned about contact patch with the cpu.

@zachknudsen8642 Год назад

That's what I was thinking originally, too. But then I thought the bends might interfere with the fluid flow inside the pipe. Bends or dents create restrictions for any fluid to flow properly through tubing. Since the liquid coolant is carried back through capillary action by a wick, that shouldn't be affected too much. But the gaseous coolant flows freely inside the tube, powered by the pressure differential between the hot plate and the cooling fins. I figure the bends might restrict the gas flow, which would in turn reduce the liquid flow back to the hot plate since the gas can't reach the fins to condense back into a liquid in the first place.

@renereiche Год назад

Either way, I'd love to see a test with a cooler in good condition. Mostly because I fear that even a top air coolergets to 100°C with no-time-constrains 240W 12900k boost ANYWAY in this type of case and fan configuration, so the 100°C test result might be on every QA card with this CPU and cooler, no matter if installed correctly or not.

@null1023 Год назад

man, it feels bad hearing that Skytech screwed up this much, they've genuinely been pretty decent in my experience, you had me double checking my machine to see if there was any weirdness that I didn't notice when I got it lol that foam packing they use sucks super bad though, and they definitely have issues with BIOS configuration (I have no idea why they shipped my machine in legacy BIOS mode+MBR when it shipped with W10, took an evening to fix that shortly after getting my unit)

@EazyCheeze Год назад

Didn't even know legacy+MBR was a problem until I decided to take steps to upgrade to Windows 11 - W11 HATES both of those. UEFI only+GPT is what we have to do.

@TheHysssop 5 месяцев назад

This, at minute 14, clearly beats the build of my brother in about 1996. He did not know there was a plastic sheet on the cooler bottom. A year later we wanted to put some new card in the PC and I asked why the PC was so noisy. He had no clue. Half an hour later I removed the plastic. Since than he always checked for this. Greeting from Tilburg in The Netherlands. Happy 2024

@PlanetLinuxChannel Год назад

Here in Canada some (I think bilingual) keyboards have the ISO/JIS-style Enter key (to the left of big ass-Enter in the video) and I can get used to that quickly enough, but another by-product is that there’s an extra key between Z and the left Shift, which means the left Shift is super tiny! Oh the number of times I hold Shift only to end up spamming twenty back-slashes or something.

@Brimmlinn Год назад

Would absolutely love to see one of these reviews for Starforge PC's. LTT already did a review but would be interesting to see if they can be the "good" recommendation.

@xXDESTINYMBXx Год назад

Oh yeah me too. Space cuck rocket company ;)

@IndicacannaJones Год назад

I was going to leave a comment a comment about Starforge as well. I'd like to see GN's experience with them.

@joemarais7683 Год назад

They already said they were not going to review a prebuilt from the Artisan castoffs, so they don’t either flood them with orders they can’t handle if it’s good or ruin them from the start if they’re bad. LTT doesn’t give a fuck about how their coverage affects others.

@notmyrealname8686 Год назад

5:25 "or you could just install them pointing opposite directions" was so dry I believed him for a second.

@DimzDaDude Год назад

yeah exactly i had to double take ahhaha

@artemca Год назад

Good heater for cold winters.

@MacheteSideral6969 7 месяцев назад

May someone do a resume on why the temp was reaching 100ºC?

@JosePineda-jn8jk Год назад

I’m just gonna start my own company and scale horribly just to make it on GN and get a “at least is starts” as the badge of approval 😂

@CptJistuce Год назад

Sadly, just working out of the box appears to be high praise.

@nickllama5296 Год назад

You want to shoot for "Better than Dell!"

@pguth98 Год назад

That fan noise graph was funny as hell. Even my old HP laptop with a malfunctioning fan controller didn't do that.

@phattjohnson Год назад

Does the tester walk around with his Beats by Dre at full volume the whole time?

@pguth98 Год назад

@@phattjohnson He's gone deaf from having to test these jet engines

@Keriys Год назад

Damn, I'm glad I'm learning how to build

@roberthoadley5285 Год назад

Please consider reviewing Digital Storm, default components at around 5 Grand. Also show us how the systems are packaged when shipped.

@BuckyCannons Год назад

I would really love to see benchmarks after it is rebuilt it correctly.

@K3zster Год назад

The thing is, you pay the company a premium for building it - that's really all they do. So if you buy a prebuilt and have to rebuild it - what are you even reviewing at that point? The performance of the individual components is well documented already.

@astrobia94 Год назад

@@K3zster It would still be interesting if just to see just how significant the incompetence on display here actually cost them vs if they had done it properly.

@r3tr0c0e3 Год назад

@@K3zster you would pay 2k for something that any teen can do after watching couple of yt videos? i'm sorry for your loss they charge 2k for a build, 3k are the components net worth right now, fabulous

@K3zster Год назад

@@r3tr0c0e3 I wasn't really commenting on the value, just the nature of the review. GN is reviewing the builder - so rebuilding the PC properly and testing it is missing the point a bit (although I can see why it would make for interesting viewing - I guess it's a ton of extra work for them!).

@r3tr0c0e3 Год назад

@@K3zster looks like cooler was damaged and crooked, i doubt it would performed optimally regardless of the rebuilt besides this sort of videos made by gn are purely for satire, filler in between, any sane person knows not to buy pre-build garbage from anyone, it doesn't take rocket scientist to build stuff out of lego parts