Great video, sold my '16 to finance the newer rt with twin cam engine, but I'm holding off until these same problems are sorted out. Thanks for sharing.
Excellent video...nicely done. Have a '22 K1600B with iPhone, and SENA SRL MESH...all works seamlessly...music, directions and phone calls. Paired the same as you instructed. Time to visit dealer - have patience.
after the latest few updates it all seems to be working properly now... but i really am not a fan of the BMW gps app so i installed my NAV 6 and use it.
@@KimMoonbmwmoonie Excellent...glad to hear things worked out for you...all the best. Not a fan either...prefer apple car play and use google or apple maps...oh well.
I agree with all your comments. It's a shame the system was set up the way it is. I wish they'd offered Apple CarPlay or Android Auto. Otherwise a wonderful machine.
Thanks. I have a 2021 RT and have struggled with connectivity issues since I purchased the bike. I finally gave up on connecting my helmet and only pair my phone for the Nav. Even the Nav is glitchy on my bike. Also, the XM radio is practically unusable because to poor reception. BMW has updated the SW three times-
I was so frustrated with the BMW Connected app and my phone disconnecting from Bluetooth, I just bought a Garmin zumo. I have a subscription to SiriusXM, too. So all I need my phone for is to connect to my helmet set. No more Bluetooth conflicts and WAY less distracting while riding. I am more confident in my map, enjoy my music, and can communicate IF I really need to.
I did finally get my radio installed. It’s absolutely amazing and wonderful. The dealer did not charge me any additional charge. They put it all under warranty. Zero cost to me
My brother and I took delivery on our 2022 RTs in February 2022. My bike was great, except the TFT screen. If I had any hair left I would have yanked it out in frustration. My wife and I have the Sena 20 headsets, communication between the two units was flawless, however when it came to listening to music or getting audible directions through the TFT, forget it. After a software update a month or so ago, the unit performed better. However the phone and music were not functioning. My brother finally figured out the issue, which apparently BMW and Sena both offer conflicting ideas. On my I phone under settings in Bluetooth do the following, when it comes to Sena, forget this device. Pair your helmet through the BMW TFT screen. How come the engineers at BMW not figure this one out? I put over 9k miles on this bike so far and finally I can make a call through the headset, listen to music; ( the sound of the bike is my music) it work’s flawless.
Do you have an app for the headset? If so, when you connect to tft screen you may have conflict between the BMW app and the headset app... just a thought.
Glad to see that Ducati isn't the only mfg. with connecting issues. How does your GPS connect? Through an APP? I gave up on that on my MS V4S, even after multiple updates. Bluetooth works just fine with IPhone 11 pro and Sena 50R, although I can't hear callers but they hear me fine. Tunes work well and are at decent volume without earplugs, with plugs obviously not so much.
@@KimMoonbmwmoonie Totally agree. I have watched a couple of the BMW official 'podcasts' and the product leaders of the Connectivity solution have stated that they believe they know motorcyclists best and therefore can build the best TFT/Navigation system. Clearly that's not the case. The TFT has been in the public domain for over 4 years now and they still have not got it right.
I've already planned to run an iPod touch with mine since it doesn't need data for the maps and I don't plan on ever answering the phone while I ride anyway. Curious to see what the September update brings.
I own both the 2021 1250RT and a 2019 1250GS. In my opinion both are critically flawed by the unreliability and poor architectural software design/build that supports the TFT/Connectivity system. Like yourself I have tried every combination of connection schema none of them work reliably but unlike yourself I also constantly have wifi and bluetooth drop outs, TFT freezes and lack of audio. The connection schema you have finally landed on is the one I have found to be the best but still have regular drop outs, freezes etc.. Interesting in addition to my Cardo PackTalk I own a set of bluetooth ear protectors, when the audio fails on the headset (helmet symbol still on the TFT) if I connect the ear protectors to the phone I can hear the Nav, Media and Phone.
I just bought my 2021 RT in Sept 2021 and I had to do a "factory reset" on the TFT menus to get the connectivity to work via the Wi-Fi on the bike. Once I did the factory reset, everything worked as you explained it should. I am using an iPhone 11 Pro Max, and a Schuberth helmet with built in audio. I would suggest to reset the bike computer and reset the helmet Sena, and then NOT connect the BMW app and just try to get the audio working first such as playing music and not the phone call. I really liked the Garmin touch screen GPS integration on the 2020 way better than this deprovement system. BMW Motorad should have at least offered CarPlay over the BMW app.
@@KimMoonbmwmoonie I'm sorry yours is not working, I know how that makes you feel frustrated. Reminds me of a Christmas when your new toy doesn't work, only you have been waiting a long time for the new bike model to become available and shell out the big bucks. I bought a new 2018 Honda Goldwing Tour DCT and the Bluetooth didn't work. Brought it back to the dealer. Honda replaced the audio unit which fixed the bluetooth, but now the radio only picks up about 4 stations, unlike the original radio that worked great. Honda basically said too bad.
@@KimMoonbmwmoonie Hey that is great. Does it work better or does it work fully? If not maybe borrow an iPhone 11, or 12. I know the Apple products better than Android. Perhaps it is a security setting in the Samsung phone or maybe needs a different (older or newer) OS version. Just a thought.
@@capobiancg better... still have issues on the rare pccasion. Im sure once I get the update it will be fixed, but changing phones was a big difference.
I’m having the same music and phone issues on my 21 I contacted BMW Motorad and here’s what the responded with “We know about the mentioned behaviour playing music which cannot been heard at the communication system. It is caused by errors in the A2DP management of the Connectivity/TFT display.” They claim this will be fixed with the September revision, we’ll see.
I too have purchased the new 1250RT and having all the same software issues too. I actually no longer connect. I just Ride. Even though I paid for the premium version RT. SERIOUSLY BUMMED CARLSBAD CA
Hi Kim. Finally saw your comments on my channel, but for some reason I cannot reply. I have not used the phone so I can't say if I share your issue or not. I will try it out and see what happens, but life is a bit full at the moment so could be a couple of weeks.
its real hit and miss for me. sometimes a call will come through and i can chat, then I will try and make a call and it does nothing.... I'm confused.. LOL
@@KimMoonbmwmoonie That is one of the most frustrating things, one minute it works, then it doesn't. I have a beta version of the app and it is much improved, although it still drops connectivity on the odd occasion. This is the basis for the software release in September but as you say, this is a BMW fix and so we will have to see. I had a 2018 Harley Street Glide with TFT and never had a single problem with it, so the technology exists but BMW seem determined not to talk to anyone else, not even their car division
I had beautiful 2018 r1200rt that I loved and only reason I bought the 2021 r1250rt for tft and larger MOTER What a let down so bummed with tft. Going to mount old nav 6 above my shit tft
Hello Kim I have an RT also from 2021, but I have an iphone. I am on an RT forum in France. And a lot of people have problems connecting with androids. Especially on the phone and music. With iphone I can read my playlists. With android people can't do it. And those who have iPhones are better at making the various connections. But I also know that at the beginning of September there will still be a new update. Maybe it will be better for everyone. Jack
I got issues this this connectivity as well. To work around it, I turn off the BT on my phone to let the headset connect first and then turn on BT on the phone to let it be second. Very annoying, especially it sometime should be repeated after the TFT display turned off on a gas station, for an instance.
and like i said in the video. I shouldnt have to do that. once the bike recognizes both phone and headset. I can hear music, I can make and receive a call, the caller cant hear me and i cant hear them.
@@battledron and i guess a new firmware update was released this week. Unfortunately, I just had it in for service and am headed out on a 2000 mile ride. LOL
hi Buddy from South Africa 🇿🇦. I am using a s21 android. In my case everything connects and works except media, but if I disconnect and reconnect Bluetooth on the phone (after bike is started and helmet comms are on), then the media works. What I don't get is album art and Playlist, buy I can skip tracks, mute audio, etc. I am using cardo freecom 4. I have also emailed bmw multiple times from the app, they respond very quick asking your software version, but after that, it's like they disappeared....
@@KimMoonbmwmoonie seems like they know about the issues. I know the busy launching the R18's now with the same screen and systems. I hope they sort it out before that bike hits the showroom.
Hey all. I have the 2022 rt and had issues as well. Unpaired and deleted helmet from phone so the Phone is paired to the bike but not to the helmet and helmet is paired with the bike only.(I previously wrote it wrong). Delete and reinstall related apps and Problem is gone for me. I hope this helps. Using Galaxy note 8. Btw, phone fits in the compartment only without a case
I figured out that once you connect everything and try to play music, rotate multifunctional wheel to set volume all the way down until it mutes the sound. Then rotate it up to unmute the sound. At this point music starts to play. However you can't control the volume with multifunctional wheel but at least you have music playing. Comment if this worked for you. BMW R1250RT 2021 (June, USA) Samsung Galaxy Note 9 Sena Neotec 2 (SRL 2)
I just purchased a 2022 K1600B Grand America, I haven’t tried the phone, but the navigation disconnects after 5 mins of riding, never comes back until I stop and reconnect it all again, very disappointing design with tech being so far, I feel it’s gone back 10 years
well, its about them trying to interface with the bikes tech. Lean anlge sensors and speed and such. I would see if there isnt an update the bike needs. Mine took a 13 hours update at the dealer to fix the flaws and now its near perfect,
i wouldnt know since I dont have A radio yet, Thats too bad, My K1600 had a USB connection and it was for the radio. I thought is was blue right? Doesnt that mean its USB 3.0? why would they do that if it was only a charging port?
Can you hear the music? I have a new RT too, same problem with the music, BMW told me it's a known issue and they are working on it, I have an iPhone , BMW told me once all connected if there is a problem turn off the bike and turn on again , problem gone. All OK
On my 2018 r1200rt that usb was for a flash drive not like the new bikes is for charging your phone also everyone that has a shit tft like you and me has tried everything to get it to connect has had problems. It just sucks bmw drop the ball
I recently bought a used r 1250 rt in excellent shape. The screen and system is one of the attractive, and connectivity and software sucks. The BMW motorrad app is far from good as a gps device. it needs to download maps to the phone and if you pretend to keep it in the case charging, it will drain the phone and will have to take it in and out every time, even limiting many phone functions. I tried more combinations than ever in my obsessive mind, even getting an extra phone exclusive for the bike. It sucks. Far from being a trustable and reliable car play. Now there are cheap Chinese motorcycle car plays and they do a nice job, except for sending a decent music quality to the cardo helmet speakers. I quit. I placed a safe cradle to keep my phone handy, charged and visible, and will use the incredible TFT screen to watch the most common functions as speedometer, revs and temperature etc as a 1990 old car instrument. What a waste of technology and incompetence to build the last and easier part of the job, the connecting interface, to explode all the possibilities of modern functionality in a very expensive bike.
