Now that the old one is working, you should split your hair down the middle and do half-half drying to compare the drying power / results of real vs fake! 😆
I love that your fake dyson started working again! It’s like taking your sick child to the doctor, only to have their symptoms disappear. I have a coffee maker that stopped heating water until I got a replacement. Suddenly it started working again, so we kept the replacement for a backup. That was five years ago!
I got mine from Dyson Dubai yesterday and it's the same as your fake one. I don't believe yours is fake, it's just for a different region, mine is also made in Malaysia. I don't know if the hair dryer is duel voltage, but I believe yours has thicker cable because it draws more amps on 110V. I suggest you keep the other one for when you travel anywhere outside the US.
The counterfeit box is the exact same as my real dyson hairdryer that I bought from ULTA in 2018. They made the boxes to match identically to the ones made at that time. Packaging may have changed for the newer models. I wouldn’t go by the box alone as a way to tell if it’s counterfeit though.
Got mine earlier this year and my box looks the same as the fake one too lol and I ordered mine directly from the Dyson website (wasn't going to risk such an expensive purchase on a potential fake lol)
When you update us, let us know if your drying time is shortened by the real one. I switched to a Dyson a little bit ago and it cut my drying time in half!
This video is so helpful especially because I’m looking into buying a Dyson & I was looking on Random websites but I think I’m going to stick to a certified retailer!
I saw someone post on her previous video that they waited for ulta to have a discount that included the dyson and then also signed up for their credit card and got 40% of total
Wouldn't registering the Dyson product verify right away whether or not the product serial number was counterfeit? I realize that many folks might forget to register or not do this at all, but for any product of this price point, I would recommend to always register your product. Thanks for sharing. 😊
Manufacturers have been required to have those GFCI plugs on hair dryers sold in the US since 1991. So, not only was your first "Dyson" a fake, but it was not made to code in the US.
My guess is that it isn't really counterfeit so much as a model meant for another country. Customer service would only know it wasn't a registration code used in the US so would lead them to believe it was counterfeit.
No it is still a fake. The plug is the only different thing between countries and if you watch her videos there are more differences on the fake then just the cord
That's only in the US as your outlets are a low wattage and can't handle much power. other countries don't have those to this day. I have many hair products brand new in 2021 none of them have that. they do have the warning sticker about the bath tho like on her new one. (I'm in Australia)
Warning for Canadians : can confirm that mine had no reset button but was still a real one (had to go through warranty). So don't sweat it if you don't have the plug with the reset button, as Courtney mentioned in the video ;)
Have seen a few of you posts about your Dyson. Are you sure the old one is a fake? Since your husband bought it from a seller on eBay, it might be a model from overseas. If you search on "unboxing Dyson hairdryer", you'll see a lot of boxes that look like your old model. Some are also made in Malaysia and bought from official sellers. Concerning the reset button, I think that is an exclusive US thing. Never heard or seen it before and it is not on any of the model I've seen in videos from non-US.
AVE is a machinist here on RU-vid who disassembles and reviews tools etc. He did a Dyson hairdryer and wasn't blown away but what he found. Now I wonder if he disassembled a fake!?!
This video is a tremendous service to others. My husband just bought me a Dyson blow dryer as a gift (it will arrive next week), and I am so thankful he shopped straight from Dyson. I hope this video goes viral so that the plagiarists don’t continue to profit from fraud. (What is done in the dark will come to light!)
I am in Yorkshire, England and have owned my Dyson hairdryer for approximately three years. Just to let you know that my Dyson of which I am certain is genuine has a label on the card, similar to yours which also says “made in Malaysia“.
I got a real Dyson in May from Ulta, registered it on the Dyson site and all that jazz; yet I’m still sitting here checking mine with you, because I’m paranoid. Lol I’m really sorry you got scammed. I hope this video helps other people to not get scammed. Thank you for doing this.💕
The voltage would affect the appearance of the end of the 🔌 for different countries. In the USA, it’s usually 120 voltage and in 🇬🇧 it’s 240 voltage. Not sure if it’s required to have the plug with the reset button in other countries though. This was interesting!
Hi. I'm in australia and as far as I know, I have never seen the reset thing before. Australia and UK has a higher voltage outlet so we don't need the surge protector thing. that's a USA only thing.
The LOOK on your face when the fake one started working I replayed it and it was just as entertaining! Couldn’t imagine in a million years that it would’ve started working again! And repeatedly working! I’m still shocked and amused 😂😵
I might because of the filter was blocked, clean it, it probably work again. You know ,once the filter is blocked, insufficient air intake will cause the temperature goes too high, and the overheat protection of the hair dryer will stop it from working
the reason the real Dyson outside of the United States does not have the reset button is the reset button is for something called a groundfold circuit interruptor where GFCI and all the United States are required to have one included on the plug
It's almost impossible to tell the difference between real and fake. Also, it's not often to have fake stuff made in Malaysia. There is Dyson manufacturing based in southern Malaysia. In most cases, Malaysia version doesn't come with adaptor because it is built in the device itself. So, I'm guessing that the red one is actually genuine, but meant to be sold in Asia region, but somehow manage to find its way to US. With regards to the heat, it could be bcos u have been using it for over a year. You will probably face the same issue with the new one over time.
It's a fake one! I'm working in Dyson we don't even have the packaging like the counterfeit one. Fyi, Dyson don't have any manufacturing plant in Malaysia, except for the motor. This product are produced by contract manufacturer, so they're very high chance this product getting imitate except the technology inside it.
Looks like your fake Dyson is jealous of the real Dyson, and decided to turn itself on!! Ha Ha! I love my Dyson, I got it at Ulta so it should be real. I look forward to finding out the differences you find in using it compared to the fake.
Courtney you are so cute. Love the video. I never use hair dryers but I am a Dyson vacuum fan. Stumbled on to your video and watched all the way through due to your charm. Thanks. I'm smiling.
Got a Dyson off of Dyson uk web page last week. The same copper model as you. It does not have the reset button or that black box. I am wondering if the black box is a voltage converter because Dyson is a British company and our voltage is different here compared to you guys (higher).
@@petrichor_dreams_ I bought mine from Dyson Taiwan's official site, it has the black box but not the reset buttons. But the plug just has two prongs, not three.
What an awesome colour! I love the orange! I saw your videos using the (fake) dyson and it convinced me to buy one. I cant believe it was such a good knock off!
I don’t know that I would notice if I bought it, but I can say I’ve never had a dryer without a reset button. I didn’t think about it until you showed the plugs!
My real Dyson (purchased direct from Ulta) came in a box identical to the fake you have. Never have seen one in the packaging that you have from Best Buy, but they may have updated them since I bought mine in early 2020.
I had a hairdresser burn me with her Dyson. It was brand new to her and she swore it was "smart" and couldn't damage hair or burn people. She burned off a ton of my hair and my scalp was so injured. I tried to tell her it was too hot many times and she just kept waving me off.
My face when the fake Dyson powered on 😱 haha. This was awesome, I’m thinking of asking for a Dyson for Xmas this year. Great video as always! I would love to see an unboxing of the chi Lava hairdryer.
I think you got the "rejected" dyson product... I'm from Malaysia and we do have a Dyson factory here. The Dyson that we have is all made in Malaysia. It mustve been one of those irresponsible Dyson staff who sells rejected items online etc...
I think your “fake” dyson is not fake, but the EU version. When you were showing the tags the contact info on one was said EU and the other didn’t which makes me think one is US and one is EUROPE. 🤔
Intertek is a company that tests products for safety, standards compliance, etc. They're similar to UL (Underwriter laboratories). All consume electronics sold in the US should bare either the UL or ETL (Intertek) logo!
In 2004, the Meiban-Dyson Laundry Manufacturing Plant was opened in Johor, Malaysia. The RM10 million (approx. US$2.63 million) plant is a joint venture between Dyson and the Singapore-based Meiban Group Ltd., which has manufacturing facilities in China, Malaysia and Singapore.[26] Dyson stated that the cost savings from transferring production to Malaysia enabled investment in research and development at their Malmesbury head office.
Thank god I watched this video because I bought my wife a dyson supersonic for Christmas off of eBay for $300 so I thought I got a good deal by getting $100 off but then I got suspicious that maybe I got a fake one give. They look so similar. So I unwrapped the present and opened it to compare to your video and sure enough it was a fake one so I initiated a return on it with eBay and went down to my local ulta beauty store and bought a real one for the $400 price tag. Last thing I want is to spend that much money on a fake product that didn’t use the same high quality parts that the real dyson uses.
I was SHOCKED when that fake came on (and the pitch was noticeable)! I'm glad you did get a real Dyson; they make decent products. I'm still miffed several years later that someone stole my Dyson vacuum!
Just incase you're reading and are wondering, when talking about Intertek, she's refering to the ETL circle on the real Dyson. This is a certification that the machine has passed the proper safety inspection for electronics, a certification that must be paid for, and one you most likely need in order to sell it in the US (we see it here in Canada as well). Very similar to the UL or CSA circle on many products. Pretty sure their hair dryers are made in the US
I’m from Australia and ours, well mine, has no reset button on the plug. I bought it from a reputable store so I doubt it was counterfeit. My packaging (was a few years ago) looked more like your fake one... 😬
We have to have reset buttons on many of our electronics because of our voltage. I have seen some reset buttons on some cables in the UK but as Courtney said, the products made for countries other than the US may have different codes for electronics regarding voltage.
Hang 5 there monalisadiva. In Australia we use 230-240V power supply (as does most of the world EXCEPT good ol' USA where they use 110V). This means their device draws noticeably more current (basic Ohm's Law) and also requires a step-up transformer to operate (that is what that box is attached to the power cord). Also, because of their type of power supply they would also be required by local regulations to have the overload rest button affixed.
My husband bought me a Dyson for Christmas, could not get the warranty as they said the serial number was incorrect, he bought it at Best Buy. I sent Dyson the receipt, photos of the serial number they still would not validate it, so I returned it. Also with a Dyson bought in the last 2 years you can get a free attachment, just log on to Dyson. Now I'm going to repurchase one from the shopping channel
I actually know a few curlies that bought the duped dysons but knew they were purchasing the dupes and they love their duped dyson. They just didn’t wanna spend that amount for a real dyson so that’s why they bought fake dysons.
Interesting. I have a white Dyson I bought 3 years ago from Best Buy, I actually bought a few actually that same year because I got some for family members and friends too- all on different occasions and all from different Best Buy locations. The boxes are actually exactly like the fake one. Before you started talking about the them I actually thought the fake one was the "real" one. Based on the box alone that counterfeit one would have fooled me. Anyway I'm happy you have the real deal now because it's so worth it.
I couldn’t figure out how you could use medium heat to dry your hair let alone hold it to your head for a minute. I tried that and I seriously thought my scalp was going to burst into flames! But now it makes sense! Also, I purchased mine from Ulta and it came in packaging like your counterfeit.
I like Science Courtney - I think the real cord is longer than the fake cord. It also explains why I find the hot temp too hot on my Dyson, but you didn't seem to have that problem when you used the fake.
Didn't the real dyson hair dryer come with presentation case? because your real dyson copper/nicket doesn't include with presentation case. When see them from the dyson website, all dyson hairdryer include with presentation case. when you see presentation case from amazon case itself costs more than 50-60 dollars range lol
Thanks Courtney! This is why I don’t buy skin and hair products on Amazon. I have seen too many comments describing consistency problems. I don’t trust a non-direct source for products going on my hair and skin. I have a dyson vacuum but I don’t think I could pay that much for a hair dryer! I did get my dryer off Amazon-great reviews and no issues. I believe that the reset button is standard safety in the US. (I’m old enough to remember when they didn’t have that plug or bathtub safety tags😉)
@swavycurlycourtney the fake one that you review is also actually a real one. I think that version is the one that is released on some asian countries like Philippines.
I have a red one but I’m not sure if it’s real or not because it has everything your real dyson has and it’s a long story from who I got it I’m not sure
I just ordered a dysentery yesterday! Got the black and purple one! I’ve been wanting one since they first came out. Don’t worry I called days on directly to order it!
The clearest difference for me is the higher gauge power cord on the real Dyson. With such a powerful machine as this, I’m not surprised that the fake one died on you with a smaller gauge power cord. It would’ve wanted more power than it could get so it would end up killing the motor. Think of it like a heart that’s trying to pump blood with clogged arteries. Your fake Dyson had a heart attack! lol I’m glad you have a real one that works properly now. 😊
Thanks for all the info. I'm new to the curly girl method and Dyson. I had never heard of Dyson until yours broke. Sadly I can't afford one. Most of my extra cash right now is going to help my daughter pay for homeschooling supplies during the shut downs. Maybe next year when the kids are back in school grandma can splurge for a new hair dryer. Thanks again!
hello I have seen your video and I am super satisfied since in 2020 they gave me the Dyson but it turns out that it is also not original and now I can buy it knowing which is the original
How did they compare as far as usage and performance I did hear the sounds and the temperatures but I'm meeting actual in hand performance of drying your hair?
I'm from Malaysia and I can confirm that we don't use 2 pin but 3 pin plugs here. Highly doubt that the fake one it is even made in Malaysia. Oh well.. Fake is just fake..
I hope that you got yourself a new Dyson and one for your planned giveaway 😉. That special edition one is very nice. From the video it looks like the material of the dryer is higher nicer than the fake one. But I don't have a Dyson so I don't know what the normal one looks like.
