Recliner Parts # 2: Getting parts from Dealers & Manufacturers 

@Jazz Monty Music - You're welcome!

@lee - You're welcome!

@Dr. Jeffrey Nelson - Could be a a number of things, including a bent mechanism that's causing the lift motor to struggle, a failing motor that's no longer putting out enough force, an electrical issue, etc. To learn more, see the video, 'Finding Answers to Your Furniture Repair Questions' ----> ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-3GX8KRS2oVU.html

@Diane N Watson - Email a picture of the part -- if you can -- to pete@reclinerrepairguy.com.

@JB Kell - It's usually best to start with the furniture maker (or one of their dealers). If your original motor is no longer available, they may be able to recommend a replacement that will match up and do the job. If they don't have anything for you, you can always try contacting the company who makes the motor. Check the motor itself for manufacturer info (sticker, etc.) and look up the company online. Admittedly, this last step is often a long-shot. But it's often the only option when the manufacturer is no help, or has gone out of business.

@Leana Foss - When parts are no longer available, repair options are few. However, if you've managed to pinpoint the problem, you can try a couple of things. For example, if the hand control is bad, look for a manufacturer sticker on the hand control. Contact the manufacturer (of the part) to see if the part might still be available thru them, or if perhaps they make a new version that is compatible with yours. Another try is to find someone that repairs electrical / electronic parts to see if the original part can be repaired.

@John - Contact the manufacturer to order a new set of floor rails.

@@reclinerrepairguy4155 thank you 😊

tnia john - If your chair is not working properly, contact the retailer where you purchased the chair. If that is not an option, see these tips for finding a repair tech in your area ---> www.reclinerrepairguy.com/locate.htm

YOU MAY NEED A NEW POWER SUPPLY OR HAND CONTROL, WE HAVE THOSE !!!!!! ATTENTION PUBLIC!!!! We have Lazy Boy, Pride, and Golden lift chair parts 888.871.0312 Medical Center Supply FREE SHIPPING and EXPEDITED option available!!!! CALL TODAY!! FULLY STOCKED WE HAVE OTHER BRANDS AS WELL : CATNAPPER, LIMOSS, MED-LIFT....MANY MORE CALL TODAY!!!

@Shannon Schell - Always start a furniture part search by contacting the manufacturer or one of their dealers. If the part is no longer available, you'll have to try the used markets, like ebay. Also, there used to be a few websites dedicated to selling electrical parts for various brands of lift chairs & power recliners. You can try searching those sellers as well.

I just got those parts for FREE from Lazyboy (2nd time). Had to pay $15 for shipping . I also have a schematic. It's a bit vague. Will attempt to produce an assembly vid. on RU-vid soon.

I need the same thing! I'm having trouble finding the part I need, and the local shop wants $25 just to "handle" the order.

@Tracy Caton - It's not unusual for some older parts to no longer be available. But if by "seat spring assembly" you're referring to the Seat Springs, I've had good luck getting those for older La-z-boys. If the part you need is not a standard zig-zig seat spring, email a photo to me and I'll try to help. pete@reclinerrepairguy.com If it is a standard spring, you can get those from online suppliers or a local upholstering shop. Note: A local shop can cut your springs to length for you, while a supplier will send you a roll and you'll have to cut them yourself.

@charles klein - Reclining mechanism parts are typically installed in chairs that are designed specifically for those parts. So for example, if you're building a La-z-boy style chair, the seat & back frames should be similar to that company's design in order to ensure the mechanism parts work properly. Yes, the parts do have names, but it varies by company (manufacturer) as to the names of those parts. You can request a mechanism sketch from some companies. These sketches show part names & numbers.

@@reclinerrepairguy4155 im surprised their are company's! everything is china and nobody selling you anything would tell you any information regarding the matter or anything!. is their public information? company must be selling the parts but i suppose to only to manufactures. how do the manufactures get parts? who builds them?

@Albert Henry - If you haven't already, contact the furniture manufacturer or one of their dealers for parts. That's option #1. Option #2, Contact the maker of the remote, if the part maker's sticker is on the back. If the part is old and no longer being made, option #3 is to look for a used one on ebay. Or try to find a dealer or repair tech that might have an old in stock.

@Suz B - I checked with La-z-boy (the manufacturer) about a month ago to make sure they were still providing parts directly to consumers. I was told that they still are. So, what was the reason you were given as to why the manufacturer would not sell you a specific part?

Chris Baird - Is it a La-z-boy by chance?

Great presentation! My recliner is stuck at the fully extended position. I’m fairly sure it’s in the up/down switch. I purchased it from RC Wiley about 6 years ago. It was built by the Cheers furniture Co in China which is owned by the Manwha company in China. Can you tell me where I might be able to find parts for this chair, RC Wiley will have nothing to do with me because it’s past the warrantee period, even though I keep telling them I’ll pay for the part and/or the service.

Recliner Repair Guy I didn’t ask the question but my chair is a la-z-boy and my footrest is up and I can’t get it down. The lever handle is pointed toward the floor not in a normal position.

@flyknot1072 - I don't recall ever ordering from that company, so I don't have any specific advice for you. However, it's common practice in the furniture industry for companies to provide poor service (or no service). Don't give up! If the furniture store where you purchased it is still open (or a local Jackson dealer), try going there. Talk to someone in person. If they are not interested in helping you, try saying something like this: "When I bought the furniture, I was told it had a warranty, which included replacement parts coverage. But now that I need to order those parts, I can't get through to the manufacturer. And you -- their sales agent & dealer -- are not interested in helping me either. So, this warranty thing is all a scam, right? I guess I'll have to report this to the state attorney general's office." Hopefully you'll get some cooperation & won't need to shame them into doing their jobs. But hey, you never know how it will go. ;) Good luck!

@lucky chucky - Refreshing the padding in the back usually does the trick. Currently there are 2 videos on the ReclinerRepairGuy.com website on this topic: 'Restuffing Recliner Backs' and 'Restuff 3-Pillow Backs.'

@Greg Hopkins - Yes, Mansfield, OH.

@@reclinerrepairguy4155 awsome whats the name?