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Removing & replacing parts for HP ProDesk 400 G4 Small Form Factor | HP Computer Service 

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In this video, we will see how to repair and replace various parts when servicing or upgrading your HP ProDesk 400 G4 Small Form Factor computer. Follow the steps in this video to properly remove the specific parts and then safely install the replacement parts for sustained or improved performance. You can directly skip to the specific chapters in the video corresponding to the parts to be repaired and replaced.
Chapters:
00:00 Introduction
00:13 Access Panel
01:32 Optical Drive
03:37 Expansion Cards
04:19 PS2 Serial Port Module
05:01 Front Bezel
06:28 Drives Cage
07:52 Hard Drive
09:24 Front EMI Bracket
11:12 Power Supply
13:04 SD Card Reader
14:14 Speaker
15:36 Fan Duct
17:05 Heat Sink
18:52 WLAN Board
20:14 Wireless Antenna
24:25 System Memory
25:19 CPU
27:34 Restore CMOS
28:18 Motherboard
CAUTION: Improperly installing or replacing parts could damage your HP device or void your warranty. Before replacing any parts, check your warranty.
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HP Inc. creates technology that makes life better for everyone everywhere - every person, every organization, and every community around the globe. Through our portfolio of printers, PCs, mobile devices, solutions, and services, we engineer experiences that amaze.
This video was produced by HP.
Removing & replacing parts for HP ProDesk 400 G4 Small Form Factor | HP Computer Service
• Removing & replacing p...

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16 июл 2024

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Комментарии : 72   
@bonjourmedical
@bonjourmedical 7 месяцев назад
I love 😊 the way you start from access panel every time showing that it can be done in different lessons depending on your objectives. This is so beautiful. I am waiting to teach my students this coming January. Thank you so much 🙏🏽😊
@vladislavkaras491
@vladislavkaras491 3 месяца назад
Great video! Thanks!
@aamanmahammad7049
@aamanmahammad7049 3 года назад
Thanks a lot.😇
@HPSupport
@HPSupport 3 года назад
+Aaman Mahammad I am glad to know that the video was very useful to you.
@marijomacinkovic
@marijomacinkovic 3 года назад
Any chance you will make same video for HP Prodesk 400 G7 SFF?
@notyourlocalbean.r8181
@notyourlocalbean.r8181 3 года назад
How do I remove the brackets where the PS2 serial module is supposed to be it won’t come out.
@houseofentertainment787
@houseofentertainment787 2 года назад
Hp team, you haven't uploaded any video how to removing & replacing parts HP ProDesk 400 G4 Microtower Business PC. Please upload a video tutorial. We need it. Please.
@marcelodearaujo1685
@marcelodearaujo1685 4 года назад
what is this video card with dvi and hdmi input?
@user-cs3uc9sj6g
@user-cs3uc9sj6g 3 года назад
Does it support 256 gb m.2 nvme pcie ssd?? And if i change its case, will it support rtx 2060s??
@HPSupport
@HPSupport 3 года назад
+Zafar Sadek Fuad Please refer the specifcation page to know about supported storage and graphics card: bit.ly/2CBC1ob
@bagindosatiofficial8949
@bagindosatiofficial8949 2 года назад
I want to add a 2.5" SSD to my HP Prodesk 400 G4 MT, my question is does the ssd installation need an additional caddy? if not, is there a slot or ssd slot available? second question; then for the SATA cable, do I need to buy it again?
@HPSupport
@HPSupport 2 года назад
Hi there, thanks for contacting! I understand that you need to know about adding SSD to your computer. I will do my best to assist you. You can install 2.5 Sata SSD on your computer. You need to purchase a cable. Binu - Social Media Tech Support
@bagindosatiofficial8949
@bagindosatiofficial8949 2 года назад
@@HPSupport do I need to buy only the SATA cable? whether the power cable from the hard drive that has 2 in 1 can be used for ssd? so i don't need to buy caddy 3.5 to 2.5 ?
@HPSupport
@HPSupport 2 года назад
Thanks for the reply. In order to get this issue fixed, please contact our customer care team over the phone or chat for further assistance, as this issue requires Live conversation with you over phone or chat to isolate the issue and provide you instantly with appropriate solution or repair/replacement options available at your place as per the warranty. Please feel free to reach us on call/chat, please access this link to select your preferred country and language option to reach us. Global support link: - www8.hp.com/us/en/contact-hp/ww-phone-assist.html Binu - Social Media Tech Support
@jonnygiantrobot
@jonnygiantrobot Год назад
All you have to do is watch the part of the video that talks about installing a regular hdd. This part of the video shows that the hard drive bay cage supports either 3.5 hdds or 2.5 sdd drives frive sizes. The "A" screw type is for regular type hdds. The "B" screw holes are positioned to support a 2.5inch sized drive (ssd) type drives. :)
@jonnygiantrobot
@jonnygiantrobot Год назад
As long as the drive cables fit your new drive then no you dont.
@joh6572
@joh6572 3 года назад
Hi. Where do I get those Wireless Antennas?
@HPSupport
@HPSupport 3 года назад
+Joh You can purchase the part from here: partsurfer.hp.com/ Please select your country and enter serial or product number of your unit.
@leonardomura9031
@leonardomura9031 3 года назад
wich is the maximum ram frequency?
@HPSupport
@HPSupport 3 года назад
+Leonardo Mura Please refer 'Memory' under the specification page to know about the supported memory: bit.ly/3u5svyT
@Comedywala759
@Comedywala759 2 года назад
I want to update ram which types of ram will be support.
@HPSupport
@HPSupport 2 года назад
+Prem Nage Please refer 'Memory' under the specifcation page to know about the supported memory: bit.ly/3HgUlPA
@nisharaju4072
@nisharaju4072 Год назад
can i install a asus gt710 graphics card in this hp prodesk 400 g4?
@HPSupport
@HPSupport Год назад
Hi Nisha, thanks for contacting HP Global Social Media Support! I understand that you need to know about compatible graphics card for your computer. I will do my best to assist you. Please refer 'Graphics' under the specification page to know about supported graphics card: bit.ly/43VU8MX Binu_HP Social Media Tech Support
@marcosisto1260
@marcosisto1260 4 года назад
Can i put a radeon rx 550 4gb?
@HPSupport
@HPSupport 4 года назад
+Marco Sisto Please refer 'Graphics' from the specification page to know about supported graphics card: bit.ly/2CBC1ob
@federicasisto6651
@federicasisto6651 4 года назад
What kind of video card can I put in this computer? I don t know what to buy...
@HPSupport
@HPSupport 4 года назад
+Federica Sisto You can purchase the part from here: partsurfer.hp.com/ Please select your country and enter serial or product number of your unit.
@houfame
@houfame 3 года назад
@@HPSupport is GPU card supported by this pc? if supported what are compatible options? Also what is the maximum expandable RAM?
@chrislever1483
@chrislever1483 3 года назад
I've added a GTX 1650 LP card and it works perfectly.
@jonnygiantrobot
@jonnygiantrobot Год назад
What about ssd drives for the same pc?
@HPSupport
@HPSupport Год назад
Hi Jonathan, thanks for contacting HP Global Social Media Support! I am here to help! What seems to be the issue? Are you facing any technical issues with your HP computer? Let me know! Binu_HP Social Media Tech Support
@ancusindiagaminglab5613
@ancusindiagaminglab5613 3 года назад
does it support 8th gen processor
@HPSupport
@HPSupport 3 года назад
+Aashish Tiwari Please refer the specification page to know about the supported processor: bit.ly/3hdvGxG
@rapikabupatenbandung5155
@rapikabupatenbandung5155 2 года назад
thank you .i have probem with bios ..blank .i need file
@HPSupport
@HPSupport 2 года назад
+RAPI Kabupaten Bandung Please perform recovery as mentioned here to fix this issue: 1. Shutdown the computer. 2. Turn the computer back on again and repeatedly tap on the ESC until a Startup menu appears. 3. Press F11 once for System Recovery. 4. Choose the Keyboard Layout. 5. Click on Troubleshoot. 6. Go to Recovery Manager and click on System Recovery. Note : Back-up all your data as System Recovery will delete everything that you had saved or installed on the computer.
@rapikabupatenbandung5155
@rapikabupatenbandung5155 2 года назад
@@HPSupport my pc trouble update bios mistake different no display . i need file bios .........bin. 16mb,thank
@user-is5xz5su1y
@user-is5xz5su1y 9 месяцев назад
there is no place for ssd m.2 nvme ?
@HPSupport
@HPSupport 9 месяцев назад
Hi Kamel, thanks for contacting HP Global Social Media Support! I understand that you need to know whether your computer has slot for NVMe SSD. I will do my best to assist you. Checked the specification of your computer and found that it does not have this slot. Please refer 'Storage' under the specification page to know about supported drives: bit.ly/46udzxz Binu-HP Social Media Tech Support
@JMXCzw
@JMXCzw 4 года назад
Thanks... How many ssd/hdds can this unit house?
@HPSupport
@HPSupport 4 года назад
+JM _XC Please refer the specification page to know about supported storage: bit.ly/3gjiJTD
@JMXCzw
@JMXCzw 4 года назад
@@HPSupport Thank you
@gphaturna9207
@gphaturna9207 3 года назад
Missing DVD and cd icon on computer
@HPSupport
@HPSupport 3 года назад
+GP HATURNA Type regedit in RUN dialog box and press Enter. It'll open Registry Editor. Now go to following key: ... Look for "UpperFilters" and "LowerFilters" strings in right-side pane. ... Restart the system and now you should have access to your optical drives.
@NN-ut1rf
@NN-ut1rf 4 года назад
Can you tell us how to install the gpu
@luanbonifacio3599
@luanbonifacio3599 4 года назад
Up
@NN-ut1rf
@NN-ut1rf 4 года назад
What do you mean
@NN-ut1rf
@NN-ut1rf 4 года назад
Can I put a zotac mini gtx 1060 6gb version
@naxitooxjp
@naxitooxjp 3 года назад
Can I put a Zotac Geforce GT 1030 card in a HP Prodesk 400 G4 SFF?
@HPSupport
@HPSupport 3 года назад
+Jose Proboste Please refer 'Graphics' under the specification page to know about supported graphics card: bit.ly/2CBC1ob
@stoagymahalo5268
@stoagymahalo5268 3 года назад
Good God, I'm just looking for where this second antenna goes to my wifi in my desktop
@HPSupport
@HPSupport 3 года назад
+stoagy mahalo Glad to know that the video was helpful to you.
@stoagymahalo5268
@stoagymahalo5268 3 года назад
@@HPSupport it wasn't. the camera angle blocked it every time. -_-
@TedPhillips
@TedPhillips 3 года назад
@@stoagymahalo5268 in the prodesk 400 g4 sff? the video shows it pretty clearly in the section that starts @20:14
@stoagymahalo5268
@stoagymahalo5268 3 года назад
@@TedPhillips Well IF it was that, then I wouldn't have spent over 20 minutes just to comment this. I appreciate you trying to demean my frustrations on the matter, but its only exasperating the situation instead.
@jenil7510
@jenil7510 11 месяцев назад
Hello hp, my optical drive is stuck please help me.
@HPSupport
@HPSupport 11 месяцев назад
Hi Jenil, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue with your computer as the optical drive is stuck. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: bit.ly/2xaOiNH Binu-HP Social Media Tech Support
@jenil7510
@jenil7510 11 месяцев назад
@@HPSupport Thank you
@HPSupport
@HPSupport 11 месяцев назад
If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu-HP Social Media Tech Support
@mintymus
@mintymus 2 года назад
Why did HP decide to go with proprietary PSU connectors?
@HPSupport
@HPSupport 2 года назад
Hi mintymus, Thank you for your post and interest in our product. We appreciate your time and We apologize if you had any inconvenience. I'd like to help you with your HP Product. As per the design of the Desktop model, by default this model comes with proprietary PSU connectors. We may require some information to assist you further: 1: Model name / Product number of your product: Here is a document link that will help you find this information. Link: support.hp.com/us-en/document/c03754824 2: Brief description of the issue. If you require additional assistance, feel free to reply back to us anytime. Hope this helps. Keep me posted. Regards Vignesh-HP Social Media Support
@mintymus
@mintymus 2 года назад
@@HPSupport Thanks, yes I do understand it comes with proprietary connectors. My question is, why?
@HPSupport
@HPSupport 2 года назад
Thanks for the reply. A standard (regular store) ATX PSU has a 24 pin main power plug, and a 4/8 auxiliary power plug. You can not use an ATX PSU. It will not wire/plug into the motherboard. That is why the PSU is proprietary. Binu - HP Social Media Support
@mintymus
@mintymus 2 года назад
@@HPSupport I understand that. But why did HP choose to use a proprietary PSU?
@bavelygeorge9621
@bavelygeorge9621 4 года назад
Where is the graphics card?
@bavelygeorge9621
@bavelygeorge9621 4 года назад
Norotoba oh okay thanksss
@bavelygeorge9621
@bavelygeorge9621 4 года назад
Norotoba oh found it
@juanacosta9813
@juanacosta9813 4 года назад
Hello is the graphics card is GT 730
@federicasisto6651
@federicasisto6651 4 года назад
@Norotoba what kind of video cards can I insert in this computer? I mean ... I'd like to buy one, but I don't know which is the best ... can you help me?
@federicasisto6651
@federicasisto6651 4 года назад
@Norotoba Thank you! What about this? www.yeppon.it/p-sapphire-radeon-rx-550-415825/?gclid=Cj0KCQjwpNr4BRDYARIsAADIx9y1bs8gOC3e_pms-u6iKT4dHyK0Alq37FBEZFAN-VwgCvd7cw9gi-8aAi_qEALw_wcB
@user-el6yy2vb7z
@user-el6yy2vb7z 3 года назад
Хлам полнейший. Уже 3 таких в ремонт отвезли, с не рабочими задними USB портами. Ещё 3 валяются на складе, с той же проблемой.
@HPSupport
@HPSupport 3 года назад
+Виталий Валерьевич thanks for reaching out. The support here is in English only. If you could post back in English, I'd be glad to help? If in case you need support in your language, I'd recommend you to refer our localized channel link: ru-vid.com
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