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Removing & replacing parts OMEN 16 Gaming Laptop PC 16-c0000/16-b0000 | HP Computer Service 

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In this video, we will see how to repair and replace various parts when servicing or upgrading your OMEN 16 Gaming Laptop PC 16-c0000/16-b0000 laptop computer. Follow the steps in this video to properly remove the specific parts and then safely install the replacement parts for sustained or improved performance. You can directly skip to the specific chapters in the video corresponding to the parts to be repaired and replaced.
Chapters:
00:00 - Introduction
00:14 - Base Enclosure
01:09 - M.2 Solid State Drive
02:19 - Battery
03:06 - Memory Module(s)
03:48 - Right Speaker
04:43 - DC-in Connector
05:53 - Heatsink
07:28 - Wireless LAN Module
08:50 - Fans
10:02 - USB Board
10:58 - Motherboard
12:25 - Left Speaker
13:11 - Card Reader Board
13:59 - IR Board
14:48 - Touchpad Board
16:38 - Display Panel Assembly/Top Cover
18:36 - Display Bezel
19:36 - Display Panel
21:15 - Support Bracket
22:10 - Webcam
23:13 - Display Panel Hinges
24:48 - Hinge Cover
CAUTION: Improperly installing or replacing parts could damage your HP device or void your warranty. Before replacing any parts, check your warranty.
For other helpful videos go to / hpsupport .
More support options for your HP device are available at hp.com/support.
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HP Inc. creates technology that makes life better for everyone everywhere - every person, every organization, and every community around the globe. Through our portfolio of printers, PCs, mobile devices, solutions, and services, we engineer experiences that amaze.
This video was produced by HP.
Removing & replacing parts for OMEN by HP 16 | HP Computer Service
• Removing & replacing p...
OMEN by HP Laptop 16-c0111AX 48J35PA
OMEN by HP Laptop 16-c0001ur 491L8EA
OMEN by HP Laptop 16-c0800nz 489Q1EA
OMEN by HP Laptop 16-c0125AX 4M1W1PA
OMEN by HP Laptop 16-c0126AX 4D248PA
OMEN by HP Laptop 16-c0015nf 6R1Q1EA
OMEN by HP Laptop 16-c0002np 489P5EA
OMEN by HP Laptop 16-c0702nz 493T8EA
OMEN by HP Laptop 16-c0008ne 4A9F8EA
OMEN by HP Laptop 16-c0146AX 4J783PA
OMEN by HP Laptop 16-c0172AX 4Y7G0PA
OMEN by HP Laptop 16-b0160TX 52W93PA
OMEN by HP Laptop 16-b0161TX 52W94PA
OMEN by HP Laptop 16-b0001nb 492X7EA
OMEN by HP Laptop 16-b0944nz 492Y4EA
OMEN by HP Laptop 16-b0001nia 4J6A3EA
OMEN by HP Laptop 16-b0002ns 4E0V9EA
OMEN by HP Laptop 16-b0232nw 4N975EA
OMEN by HP Laptop 16-b0007ur 4V2Q6EA
OMEN by HP Laptop 16-b0510la 6C245LA

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27 июн 2024

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Комментарии : 250   
@duskolo
@duskolo 3 года назад
Good Job HP. Nice to see companies giving people the option to repair/replace laptop party by themselves.
@HPSupport
@HPSupport 3 года назад
+Dule D Glad to know that the video was so useful to you!!
@bearsitofpv5664
@bearsitofpv5664 Год назад
@@HPSupport hey where can I buy the USB board or find the part number
@wildone270
@wildone270 2 года назад
A company that actually cares about their customers and gives info for repair!! what a concept!!!
@HPSupport
@HPSupport 2 года назад
+Marissa McBride Glad to know that the video was so useful to you!!
@wildone270
@wildone270 2 года назад
@@HPSupport just ordered omen 16.1 ceramic white from best buy and additional sad so going to help right away!
@wildone270
@wildone270 2 года назад
On an additional front after receiving the omen 16 it went back in the box and back to Best Buy within five hours there were too many issues right out of the box. The audio was crackling and horrible playing anything at all if you can't get that right plenty more is wrong.
@Zenkoto
@Zenkoto 2 года назад
Thanks HP for supporting right to repair. I have been a long time customer and I just bought an HP Omen 16.1" (Ceramic White) gaming laptop from Best Buy. You are such an amazing company!
@HPSupport
@HPSupport 2 года назад
+Zenkoto Glad to know that the video was so useful to you!!
@EmopunkDr
@EmopunkDr 2 года назад
Very well made video. Thanks for sharing!
@HPSupport
@HPSupport 2 года назад
+EmopunkDr Glad to know that the video was so useful to you!!
@armanx2
@armanx2 Год назад
Nice tutorial every company should release this type of video for their products well done HP
@HPSupport
@HPSupport Год назад
Hi A. N., thanks for contacting HP Global Social Media Support! We are delighted to hear that the videos are so useful to you! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu - Social Media Tech Support
@Dahrenhorst
@Dahrenhorst Год назад
Never seen a computer company explaining to their customers how to repair the device. That alone is reason enough for me to replace my old Omen 15 with a new Omen 16 instead of switching to a Legion 5, as I contemplated earlier.
@HPSupport
@HPSupport Год назад
Hi there, thanks for contacting! We are delighted to hear that the videos are so useful to you! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu - Social Media Tech Support
@hasyidanparamananda
@hasyidanparamananda Год назад
HOLY GRAIL, PLEASE MAKE FOR ALL ANY KIND PC YOU HAVE. I Hope other Brand can follow you and help some repair shop or somebody who have this notebook outside warranty.
@geraldonunez1183
@geraldonunez1183 2 года назад
This is one of the reasons I love hp omens laptops 🥰🥰🥰. Easy to replace parts plus thermal paste wow. Hp omen for life
@HPSupport
@HPSupport 2 года назад
+Geraldo nunez You're most welcome.
@imranabrar8195
@imranabrar8195 2 года назад
Where did you get the parts and thermal paste? Please help
@HPSupport
@HPSupport 2 года назад
+Imran Abrar You can purchase the part from here: partsurfer.hp.com/ Please select your country and enter serial or product number of your unit.
@emanuelelozito7724
@emanuelelozito7724 Год назад
@@HPSupport my hp omen 16 c-0005nl does not have the thermal pads on the vram, but it has a dense thermal paste, can you tell me what I can replace it with ?? or if you can tell me the measurements of the thermal pads for this model ??
@KP-ky1sn
@KP-ky1sn 5 месяцев назад
I did a complete keyboard replacement myself, its a lot of work but i saved a packet and didn't have to send my laptop away. Something interesting. I removed and reinstalled the heat sink about 5 times without replacing the thermal paste, strangely the laptop remains as cool as ever.
@vshl14vp
@vshl14vp Год назад
Thank You so much, this is very helpful.
@HPSupport
@HPSupport Год назад
Hi Vishal, thanks for contacting HP Global Social Media Support! We are delighted to hear that the video was so useful to you! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu_HP Social Media Tech Support
@qualityassurance8668
@qualityassurance8668 Год назад
Very nice, respect.
@HPSupport
@HPSupport Год назад
Hi there, thanks for contacting HP Global Social Media Support! We are delighted to hear that you like the video so much! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu_HP Social Media Tech Support
@doomedark
@doomedark Год назад
Thank you so much!
@HPSupport
@HPSupport Год назад
Hi Arkaram, thanks for contacting HP Global Social Media Support! We are delighted to hear that the video was useful to you! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu - Social Media Tech Support
@HPSupport
@HPSupport Год назад
Hi there, thanks for contacting HP Global Social Media Support! I understand that you need to know about the size of the thermal pad used. I will do my best to assist you. Use the HP Parts surfer to identify the part: partsurfer.hp.com/partsurfer/ And order it via the HP Parts store: bit.ly/3nKMYrs Binu_HP Social Media Tech Support
@NGabunchanumbers
@NGabunchanumbers 2 года назад
Oh this is really useful, I'm glad I got this laptop.
@HPSupport
@HPSupport 2 года назад
+Nick Grishin You're most welcome.
@MnemonicCarrier
@MnemonicCarrier 2 года назад
I really, really, really want to buy the HP Omen 16, but I can't (in my region, the UK) see one in-store before buying. I want to know if the keyboard is a standard UK ISO keyboard. I'd also like to know if it's possible to completely power off the RX 6600M.
@mons7erz
@mons7erz Год назад
FYI , never ever change thermal paste (except cpu and gpu) with thermal pad, I did clean all the waste and replace with pad, and overheat, even the thickness is right, just thermal paste do the job, make sure u take photo so u remember which part is needed to be paste. I use Thermal Grizzly Kryonaut for cpu gpu, and deepcool z3 for the rest, make sure a plenty of z3, i use 2 pack 6 grams. 10-12 °C drop on my omen 16, never overheat on game, maks 85-89°C, it was beyond up to 97°C (sorry my English)
@HPSupport
@HPSupport Год назад
Hi there, thanks for contacting! Thanks for sharing the steps that helped you! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu - Social Media Tech Support
@ben3000
@ben3000 8 месяцев назад
Why 2 thermal pastes? Why not Kryonaut all round? Excuse my lack of knowledge
@Bilal-fi9ev
@Bilal-fi9ev 6 месяцев назад
kyronaut is trash for direct die, specially for laptops. it will pump out within weeks. Use honeywell PTM7950
@user-jm9iw6mm9o
@user-jm9iw6mm9o 5 месяцев назад
Nice
@soni30880
@soni30880 2 года назад
Didn't saw such contents before. One in a thousand video which explains detailed steps on replacing parts. Have one question on 1 tb pcie® nvme™ tlc m.2 ssd. I saw that there are thermal sheet for ssd but after some duration it might deteriorate. Do you suggest to install any "3rd party Heatsink" specially for ssd so to improve its performance ?? Please check and suggest as I am using HP OMEN 16-B0360TX laptop.
@HPSupport
@HPSupport 2 года назад
Hi Pradeep, thanks for contacting! We are delighted to hear that the video was so useful to you! HP does not recommend upgrading or downgrading hardware parts or software that is bundled with the product as It may affect the manufacturer's warranty and performance, however, you could change the configuration at your own discretion. If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu - Social Media Tech Support
@awsome14619
@awsome14619 2 года назад
Thank you for this video. Question, if my Omen 16 laptop only has 1 m.2 drive, is there an empty slot to add another m.2 drive?
@HPSupport
@HPSupport 2 года назад
+kill4awesome May I know the complete model number of your computer so that we can check the details for you?
@awsome14619
@awsome14619 2 года назад
@@HPSupport Model: 16-b0005dx SKU:6479084
@edb2720
@edb2720 2 года назад
I see this laptop doesn't use thermal pads for the other components under the heatsink, such as the Vram. When repasting, can I use any thermal paste on them as long as it isn't electrically conductive? MX-4 for example.
@HPSupport
@HPSupport 2 года назад
+Ed B HP does not recommend upgrading or downgrading hardware parts or software that is bundled with the product as It may affect the manufacturer's warranty and performance, however, you could change the configuration at your own discretion.
@HPSupport
@HPSupport Год назад
Hi Ser, thanks for contacting! I understand that you need to know about the tools required to remove the battery. I will do my best to assist you. You need the following tools to complete the removal and replacement procedures: ● Tweezers ● Nonconductive, nonmarking pry tool ● Magnetic Phillips P1 screwdriver Binu - Social Media Tech Support
@kw_j
@kw_j Год назад
Does intel 12700H model support 64GB (2x32) of ddr5? CPU on intel ark website says it does, but on your website it says 32GB is max? Why?
@smashing_data4292
@smashing_data4292 Год назад
I just picked up an Omen laptop and plan to use it as my Windows gaming and development PC. I'm about to upgrade the RAM and SSD. Do you have a video for pulling an image or transferring data? I'm familar with CloneZilla and from my experience it can be very particular when it comes to newer computers.
@HPSupport
@HPSupport Год назад
Hi Chapman Cars & Tech, Thank you for your post and interest in our product. We appreciate your time you have taken to contact HP Support and We apologize if you had any inconvenience. I'd like to help you with your HP Product and related queries. Here is a step by step guide document for backing up files before performing a recovery: support.hp.com/us-en/document/c03270359#:~:text=Using%20the%20search%20box%20on,when%20Windows%20locates%20the%20drive. Please contact our customer care team over the phone or chat, if you require additional guidance over remote session or in Live conversation with you and provide you instantly with appropriate solution. Please follow these steps to reach HP Phone Support: Step 1. Open link: support.hp.com/us-en/contact-hp?openCLC=true Step 2. Select the product type. Step 3. Enter the serial number of your device or select let HP detect your product option. Step 4. Select the country from the drop-down. Step 5. You should see the Local Contact Options. In case you want to reach us on call/chat, please access this link to select your preferred country and language option to reach us. Global support link:- www8.hp.com/us/en/contact-hp/ww-phone-assist.html Hope this helps. Keep me posted. Regards Vignesh-HP Social Media Support
@sereza4485
@sereza4485 Год назад
Hello, I have installed a new M2 hard drive without disconnecting the battery, is there any problem? What tools do you use to remove the battery connector? a greeting
@venkatasairamgovvala6511
@venkatasairamgovvala6511 6 месяцев назад
Umm can I get the size of screws or a link to buy them which were shown in base enclosure. They just mentioned p1 Philips longer screws and shorter screws. Thank You in advance.
@HPSupport
@HPSupport Год назад
Hi there, thanks for contacting HP Global Social Media Support! I understand that you need to know about the tools required to open your notebook. I will do my best to assist you. You need the following tools to complete the removal and replacement procedures: ●Tweezers ●Nonconductive, nonmarking pry tool ●Magnetic Phillips P1 screwdriver Binu_HP Social Media Tech Support
@qioma
@qioma 3 месяца назад
В моём HP Omen 16 тоже присутствует акриловая вставка между модулем WiFi и трубками охлаждения. У HP такие невероятные инженерные решения 😂 Только у меня эта вставка выглядит так, словно она туда случайно попала и расположена под углом около 20-30 градусов
@Zenkoto
@Zenkoto 2 года назад
Would it be possible to order a replacement top and bottom shell for my HP Omen Laptop? I bought an HP Omen Laptop in Ceramic White, but I would prefer if it had a Shadow Black shell. Thanks.
@HPSupport
@HPSupport 2 года назад
+Zenkoto You can purchase the part from here: partsurfer.hp.com/ Please select your country and enter serial or product number of your unit.
@BOLVECK
@BOLVECK 2 года назад
hello guys need some advice here, recently got a HP OMEN - 16.1" (16-b0013dx) i wanna expand the memory, so what its the best SSD you can recommend me to use in the second slot this laptop has?? in other vide saw that needs to be a gen 3 not gen 4
@HPSupport
@HPSupport 2 года назад
+The Masked DarkSlayer, Bolveck You can purchase the part from here: partsurfer.hp.com/ Please select your country and enter serial or product number of your unit.
@emanuelelozito7724
@emanuelelozito7724 Год назад
my hp omen 16 c-0005nl does not have the thermal pads on the vram, but it has a dense thermal paste, can you tell me what I can replace it with ?? or if you can tell me the measurements of the thermal pads for this model ??
@HPSupport
@HPSupport Год назад
Hi Emanuele, thanks for contacting! I understand that you need to replace the thermal pad of your computer. I will do my best to assist you. You could purchase the part from HP. Use the HP Parts surfer to identify the part: partsurfer.hp.com/search.aspx And order it via the HP Parts store: bit.ly/3nKMYrs Binu - Social Media Tech Support
@LightCloudXIII
@LightCloudXIII 9 месяцев назад
Hi, I own an OMEN 16.1 inch Gaming Laptop PC 16-c0000 with 5800h, 6600m and a 70 Wh battery. Is it possible to replace the battery with an 83Wh battery that I see in other similar Omens and thus extend the battery life?
@HPSupport
@HPSupport 9 месяцев назад
Hi there, thanks for contacting HP Global Social Media Support! I understand that you need to know about changing the battery of your notebook. I will do my best to assist you. We recommend you to use compatible batteries. Use the HP Parts surfer to identify the part: hp.care/3P92GtT And order it via the HP Parts store: bit.ly/3nKMYrs Binu-HP Social Media Tech Support
@roelskiunplugged1134
@roelskiunplugged1134 9 месяцев назад
Great video, but its missing how to replace the keyboard itself. Can it be done? Where can i get a replacement? One key is no longer working for me.
@HPSupport
@HPSupport 9 месяцев назад
Hi Roelski, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue in replacing the keyboard of your notebook. I will do my best to assist you. The top cover with keyboard remains after removing all the parts. Use the HP Parts surfer to identify the part: hp.care/45Ssdyx And order it via the HP Parts store: bit.ly/3nKMYrs Binu-HP Social Media Tech Support
Год назад
Thank you for the video. I have HP Omen-16 B1004NT. Where can I learn the maximum ram capacity that which my laptop allows. Can I uprage it to 64GB by 32X32?
@HPSupport
@HPSupport Год назад
Hi Varlık, thanks for contacting HP Global Social Media Support! I understand that you need to know about the maximum memory supported by your notebook. I will do my best to assist you. Please refer 'Memory' under the specification page to know about the supported memory: bit.ly/3WxbM6e Binu_HP Social Media Tech Support
Год назад
@@HPSupport Perfect, thank you. For those who read comments: maximum 32 GB is possible according to the manual provided by HPSupport.
@HPSupport
@HPSupport Год назад
If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu_HP Social Media Tech Support
@NanceLvr
@NanceLvr 2 года назад
What model can I replace the ram with? What do you suggest 32gb = 2x16gb as in
@HPSupport
@HPSupport 2 года назад
+J NanceLvr You can purchase the part from here: partsurfer.hp.com/ Please select your country and enter serial or product number of your unit.
@samakshgoswami
@samakshgoswami 10 месяцев назад
its touchpad lagging issue is never ending . suffering from since day 1 . static electricity build up on tough pad
@HPSupport
@HPSupport 10 месяцев назад
Hi Samaksh, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue with the touchpad. I will do my best to assist you. There are several options for troubleshooting your touchpad when it is not working. Use the following procedures, until a solution is found: bit.ly/3ZwZKLW Binu-HP Social Media Tech Support
@cristianJoker2512
@cristianJoker2512 Год назад
from where i can get some thermal grease for MOSFETs and memory ? i put something but it's too hard and i kinda get high temperature wile gaming
@HPSupport
@HPSupport Год назад
Hi Cristian, thanks for contacting HP Global Social Media Support! I understand that you need to purchase the thermal paste. I will do my best to assist you. You could purchase the part from HP. Use the HP Parts surfer to identify the part: partsurfer.hp.com/partsurfer/ And order it via the HP Parts store: bit.ly/3nKMYrs Binu_HP Social Media Tech Support
@HPSupport
@HPSupport Год назад
Hi there, thanks for contacting HP Global Social Media Support! I understand that you need to know about replacing the memory. I will do my best to assist you. Please refer '03:06 - Memory Module(s)' under the video to know about replacing memory. Binu_HP Social Media Tech Support
@ShadowHostReviews
@ShadowHostReviews Год назад
What tool should I use to pry open the laptop?
@Niicojkw
@Niicojkw Год назад
What thermal pad use it ? 0.5mm or 1mm?
@je5terc0re
@je5terc0re Год назад
Hi. Could you please explain, what does the IR board do? Laptop will stop thermally control the case/chassis temperature? Will it boot without it?
@HPSupport
@HPSupport Год назад
Hi there, thanks for contacting HP Global Social Media Support! I am here to help! What seems to be the issue? Are you facing any technical issues with your HP notebook? May I know the notebook you are using? Let me know! Binu_HP Social Media Tech Support
@hibikino
@hibikino Год назад
Hi there HP, my Omen 16 (Model 16-b0158TX) came with a 16GB 3200mHz DDR4 configuration, I saw on the website that there are configurations up to 32GB DDR5. If I were to buy the components, is it possible to install a larger memory kit as long as it does not exceed the maximum GB limit as listed on the website?
@HPSupport
@HPSupport Год назад
Hi there, thanks for contacting! I understand that you need to know about upgrading memory of your notebook. I will do my best to assist you. Please refer page number 1 of the user manual to know about the supported memory: bit.ly/3HKJmhM Binu - Social Media Tech Support
@alecrc
@alecrc Год назад
i have an omen 16-k0000 currently swapped out one of my 8gb ddr5s with a 32gb 4800mhz ddr5. right now i have 40gb RAM with plans soon to swap the other 8gb for another 32gb, for a max 64gb ram
@gowthamgopinath8003
@gowthamgopinath8003 3 года назад
It's been almost a month since you put this video out....when is it going to be released.
@jayjaytv2563
@jayjaytv2563 3 года назад
its released but you have to look for the Hp omen 15 first on their page and then scroll drown.
@Car_Ram_Rod
@Car_Ram_Rod 2 года назад
Does the 16-c0035nr have the second hard drive slot like this one does?
@HPSupport
@HPSupport 2 года назад
+Car Ram Rod Please refer page number 2 of the user manual to know about supported storage: bit.ly/3AeYL6K
@alvinmathew6289
@alvinmathew6289 Год назад
How do you replace the keyboard, I have an HP Omen 17 2021 RTX3080 with a 2K display 165Hz, 16GB RAM, 1TB SSD. It has a mechanical keyboard. Some of the keys are non-responsive, and sometimes they are constantly pressed down (physically the keys are functional), even though there is no debris or dust. I have had this laptop for less than 6 months, and I have never spilt any liquids on it.
@HPSupport
@HPSupport Год назад
Hi Alvin, thanks for contacting HP Global Social Media Support! I understand that you need to know about replacing the keyboard. I will do my best to assist you. The top cover with keyboard remains after removing all the parts. Binu_HP Social Media Tech Support
@alvinmathew6289
@alvinmathew6289 Год назад
@HP Support where can I get the part from; the same mechanical and individually back light keyboard?
@HPSupport
@HPSupport Год назад
Use the HP Parts surfer to identify the part: partsurfer.hp.com/search.aspx And order it via the HP Parts store: bit.ly/3nKMYrs Binu_HP Social Media Tech Support
@moatazmady1086
@moatazmady1086 3 года назад
Will Omen 16 be available in Egypt, sir ?
@HPSupport
@HPSupport 3 года назад
+moataz mady You can keep checking it here: www.hp.com/us-en/shop
@lovelorn88nick
@lovelorn88nick Год назад
Can you upgrade the graphics card later on if you want? For example a RTX 3050 to a RTX 3060?
@HPSupport
@HPSupport Год назад
Hi there, thanks for contacting! I understand that you need to know whether you can upgrade the graphics card of your notebook. I will do my best to assist you. Solution one- download (specs) It'll tell you your motherboard name, google it to check if it has a graphics card slot that is welded in place or is one that can be changed. If yes then go onto crucial.co.uk it should help to tell you what graphics card you're best upgrading to or if you know your stuff then get whichever you like. solution two - if your card is soldered into place then just buy a new one. Remember if you're going to open up your laptop chances are your warranty will be void. Binu - Social Media Tech Support
@lovelorn88nick
@lovelorn88nick Год назад
@@HPSupport cant believe yall would say some random crap like this, that does NOT void the warranty..... is this a fake ass fuckin account?
@HPSupport
@HPSupport Год назад
Hi there, thanks for contacting! I understand that you need to know about upgrading the memory of your notebook. I will do my best to assist you. May I know the complete model number of your notebook? Please let us know. Binu - Social Media Tech Support
@__aladino__
@__aladino__ Год назад
I have a problem with the battery with Omen 16 Rtx 3070 Ti, it drains after 1h 30 mn doing just production work, like internet browsing and MS Office, I tried also to to work on battery saver but just went up to 2 hours, I saw that it's supposed to arrive to 4h30 - 5h, does my battery has a defect?
@HPSupport
@HPSupport Год назад
Hi Aladino, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue with the battery of your notebook. I will do my best to assist you. Troubleshoot the battery to see if it needs to be replaced as mentioned here: hp.care/2ogvdjm Binu_HP Social Media Tech Support
@marc4117
@marc4117 2 года назад
I'd like to install a second M.2 which model can I use? Would a Samsung 980 pro work?
@HPSupport
@HPSupport 2 года назад
+Marc You can purchase the part from here: partsurfer.hp.com/ Please select your country and enter serial or product number of your unit.
@python_nohtyp
@python_nohtyp 9 месяцев назад
Hi thank you for the great video,I have a question that I couldn't find the answer on the internet, I bought a new omen 16 b0002tx and after a year now I found an issue with my ssd,the read speed is 6500 MB/s in average but the write speed is 1400 MB/s in average and never reached to 2000 MB/s(by crystaldiskmark) when it plugged in but on battery it works fine 6200 read and 4200 is write speed,according to manufacturer, specifications for this model "NVMe SAMSUNG MZVL2512HCJQ-00BH1" says the write speed should be 5000 MB/s.(my cousin has the same model and the same issue) what is the problem and how can I solve it?? I'd appreciate for your help
@HPSupport
@HPSupport 9 месяцев назад
Hi Gabriel, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue with the speed of the SSD. I will do my best to assist you. Please perform updates via Windows and HP Support Assistant as mentioned below to fix this issue: Step 1 Windows Updates - 1) In the search box, type and open Windows Updates. 2) Check for updates. 3) If the updates are available, click on install and restart the computer. Step 2 HP Support Assistant Updates - 1) In the search box, type and open HP Support Assistant. 2) Check for updates. 3) If the updates are available, click on install and restart the computer. Binu-HP Social Media Tech Support
@abrahamserrato1624
@abrahamserrato1624 2 года назад
hello, do you know where I can find the battery of that same model (OMEN by HP 16 - WK04XL), I've been looking for it but I can't find it, if you know a website where I can buy it I would appreciate it.
@HPSupport
@HPSupport 2 года назад
Hi Abraham, thanks for contacting HP! I understand that you need to purchase the battery for your notebook. I will do my best to assist you. You can purchase the part from here: partsurfer.hp.com/ Please select your country and enter serial or product number of your unit. Binu - HP Social Media Tech Support
@BlueDragon7511
@BlueDragon7511 2 года назад
Are there any other places I can look up a touchpad part replacement? My touchpad quit working and the link you provided for the parts aren't working. I had this laptop for months now, and it's infuriating that I already have to replace parts for it.
@HPSupport
@HPSupport 2 года назад
+BlueDragon7511 Please contact our phone support team to fix the issue. Please follow these steps to reach them. Step 1. Open link: support.hp.com/us-en/contact-hp Step 2. Select the product type. Step 3. Enter the serial number of your device or select let HP detect your product option. Step 4. Select the country from the drop-down. Step 5. You should see the HP phone support number.
@francescobonanno207
@francescobonanno207 2 года назад
Hi, I need to change the old stock mediatek wifi card with intel ax210, but I need to remove heatsink... I need to change thermal paste? I tried to see, but in the vrm chips , hp was apply white solid thermal paste, on the cpu and gpu, classic thermal paste, Can I change only cpu and gpu thermal with artic mx5 ?
@HPSupport
@HPSupport 2 года назад
+Francesco Bonanno HP does not recommend upgrading or downgrading hardware parts or software that is bundled with the product as It may affect the manufacturer's warranty and performance, however, you could change the configuration at your own discretion.
@xugro
@xugro 7 месяцев назад
I stripped the bottom screw (the first one told in the video) for the heatsink. None of the normal ways to remove it work. I can't get a needle nose plier as it is too small. What should I do?
@HPSupport
@HPSupport 7 месяцев назад
Hi Xugro, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue in removing and replacing the parts of your notebook. Due to limited support on this platform to fix this issue, please feel free to reach us on call/chat. Access this link to select your preferred country and language option to reach us. Global support link: - hp.care/3MyAy2H Binu-HP Social Media Tech Support
@kdoom3354
@kdoom3354 2 года назад
If i get 32gb kit (16bgX2) 3200mz dual rank and 1tb ssd will it run properly
@HPSupport
@HPSupport 2 года назад
+Kdoom33 Please refer the user manual of your notebook to know about the compatible memory and SSD: bit.ly/3HKJmhM
@a0113081
@a0113081 2 года назад
What are the TGP for rtx 3060 and rtx 3070 (max q) in this model?
@cassiohui
@cassiohui 2 года назад
Maintenance and Service Guide says 80W
@mons7erz
@mons7erz 2 года назад
115w on my laptop rtx 3060
@willapanews9761
@willapanews9761 2 года назад
115 for 3070 according to RU-vid review.
@Jgero
@Jgero 2 года назад
I have Omen 16-b0xxx and i have one qustion. what version of intel(R) UHD Graphics i have?
@HPSupport
@HPSupport 2 года назад
Hi davit, thanks for reaching out! I understand that you need to know about the version of intel(R) UHD Graphics. I will do my best to assist you. I have checked and found that the version is 30.0.101.1191. I hope that the information provided is useful to you!! Binu - HP Social Media Tech Support
@jogurcik13
@jogurcik13 Год назад
Does it void the warranty if i want to remove heatsinks to apply better thermal paste?
@HPSupport
@HPSupport Год назад
Hi there, thanks for contacting HP Global Social Media Support! HP does not recommend upgrading or downgrading hardware parts or software that is bundled with the product as It may affect the manufacturer's warranty and performance, however, you could change the configuration at your own discretion. If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu - Social Media Tech Support
@hadifelani
@hadifelani Год назад
If I were to use thermal pads (to reduce the hassle everytime I need to clean the fans since we need to remove the heatsink in order to get the fans out, I'd use high quality pads of course, like Thermalright Valor Odin), what thickness should I use? 0.5mm? 1mm? 1.5mm? 2mm? Also, what thickness is the pads on the nvme slot at 1:34?
@HPSupport
@HPSupport Год назад
Hi Rizky, thanks for contacting HP Global Social Media Support! I understand that you need to know about purchasing thermal pads. I will do my best to assist you. Use the HP Parts surfer to identify the part: partsurfer.hp.com/search.aspx And order it via the HP Parts store: bit.ly/3nKMYrs Binu - Social Media Tech Support
@hadifelani
@hadifelani Год назад
@@HPSupport I can't seem to open the first link. I'm from the Indonesian region by the way
@hadifelani
@hadifelani Год назад
@@HPSupport Also, I hope you could adhere to my first comment as well. 😁 Thanks.
@HPSupport
@HPSupport Год назад
In order to get this issue fixed, please contact our customer care team over the phone or chat for further assistance, as this issue requires Live conversation with you over phone or chat to isolate the issue and provide you instantly with appropriate solution or repair/replacement options available at your place as per the warranty. Please feel free to reach us on call/chat, please access this link to select your preferred country and language option to reach us. Global support link: - www8.hp.com/us/en/contact-hp/ww-phone-assist.html Binu - Social Media Tech Support
@hadifelani
@hadifelani Год назад
@@HPSupport I've tried the part surfer link, it turns out that I needed to use VPN to be able to open it. And I couldn't find anything about thermal pad thickness details. It only describes the thermal pad is there in the parts list.
@schnee9756
@schnee9756 Год назад
Hi HP. I recently bought a HP Omen 16 with a 60hz screen, is it possible to replace it with a 144hz screen? Thank you in advance.
@HPSupport
@HPSupport Год назад
Hi there, thanks for contacting! I understand that you need to know about changing the screen of your notebook. I will do my best to assist you. HP does not recommend upgrading or downgrading hardware parts or software that is bundled with the product as It may affect the manufacturer's warranty and performance, however, you could change the configuration at your own discretion. Binu - Social Media Tech Support
@rghfrz
@rghfrz Год назад
does omen always have to charging even is already 100% to avoid increasing the battery cycle count?
@HPSupport
@HPSupport Год назад
Hi there, thanks for contacting! I understand that you need to know whether you can use your notebook after 100% charge. I will do my best to assist you. It is fine to use the notebook while the battery is charging. It just takes longer to charge that way. Here is a HP link for how to get the most life out of your notebook's battery: hp.care/2skhmeT Binu - Social Media Tech Support
@yt_rahul
@yt_rahul 3 года назад
When is the Omen 16 releasing in India?
@HPSupport
@HPSupport 3 года назад
+Rahul Kumar You can keep checking it here: bit.ly/3rQr99I
@gokulanand7915
@gokulanand7915 3 года назад
Waiting eagerly for more than a month.
@mauricekuubata2850
@mauricekuubata2850 2 года назад
Pls how do I solve my HP omen 15ce018nf black screen problem. The PC is still running but the screen is completely black and there's no signal whenever I try using HDMI cable to connect it to my tv. What could be the possible cause of that?
@HPSupport
@HPSupport 2 года назад
+Maurice Kuubata thanks for reaching out! I understand that you are experiencing an issue with an ink cartridge on your printer. I'll do my best to assist you. After you install an ink cartridge, if an Incompatible Ink Cartridge or Ink Cartridges Missing error message displays on the printer control panel or computer screen, the steps in this document should help you fix the issue: hp.care/2tf8Yh8 Let us know how it goes.
@Umar0x01
@Umar0x01 2 года назад
Wish Lenovo wouuld do the same, thanks!
@HPSupport
@HPSupport 2 года назад
+Umar_0x01 Glad to know that you like the video so much!!
@eduardocubria8669
@eduardocubria8669 Год назад
Hello. I bought an omen 16 one month ago and since I bought it, the lid squeaks a bit, both when handling the lap and when opening the screen, but the sound comes from the bottom lid, has this happened to anyone else? I don't know whether to open it because I don't know if it is a component that is loose or just the plastic cover. Has this happened to anyone? Does the warranty break if I remove the cover to take a look? Can I validate the warranty just because the grinding of the computer bothers me?
@HPSupport
@HPSupport Год назад
Hi Eduardo, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue with the lid. In order to get this issue fixed, please contact our customer care team over the phone or chat for further assistance, as this issue requires Live conversation with you over phone or chat to isolate the issue and provide you instantly with appropriate solution or repair/replacement options available at your place as per the warranty. Please feel free to reach us on call/chat, please access this link to select your preferred country and language option to reach us. Global support link: - www8.hp.com/us/en/contact-hp/ww-phone-assist.html Binu_HP Social Media Tech Support
@amitamit8776
@amitamit8776 Год назад
Can we install higher capacity battery in any laptop?
@HPSupport
@HPSupport Год назад
Hi Amit, thanks for contacting! I understand that you need to know whether you can install higher capacity battery. I will do my best to assist you. HP does not recommend upgrading or downgrading hardware parts or software that is bundled with the product as It may affect the manufacturer's warranty and performance, however, you could change the configuration at your own discretion. Binu - Social Media Tech Support
@idum3669
@idum3669 2 года назад
So does that mean the gpu and cpu can be upgraded? Also doesn’t changing the motherboard get rid of everything saved on the computer?
@HPSupport
@HPSupport 2 года назад
+RandomStufiGues May I know the complete model number of your computer?
@idum3669
@idum3669 2 года назад
@@HPSupport 16z-c000
@LuXoR1590
@LuXoR1590 2 года назад
gpu cpu cant be upgraded
@idum3669
@idum3669 2 года назад
@@LuXoR1590 seems as it can be as you can upgrade the mother boards
@goof707
@goof707 Год назад
I have an omen 15 (2020) and my Ethernet port works but the metal part holding it is loose after i tripped over the cable
@HPSupport
@HPSupport Год назад
Hi there, thanks for contacting! I understand that you are experiencing an issue with the Ethernet port of your computer as it is loose. In order to get this issue fixed, please contact our customer care team over the phone or chat for further assistance, as this issue requires Live conversation with you over phone or chat to isolate the issue and provide you instantly with appropriate solution or repair/replacement options available at your place as per the warranty. Please feel free to reach us on call/chat, please access this link to select your preferred country and language option to reach us. Global support link: - www8.hp.com/us/en/contact-hp/ww-phone-assist.html Binu - Social Media Tech Support
@franciscoalvarez5228
@franciscoalvarez5228 23 дня назад
A OMEN 16-b0500la 16.1" use a 30-pin or 40-pin video connector?
@HPSupport
@HPSupport 23 дня назад
Hi there, thanks for contacting HP Global Social Media Support! I understand that you need to know whether your notebook uses 30-pin or 40-pin video connector. I will do my best to assist you. Use the HP Parts surfer to identify the part: hp.care/6057YoJPv And order it via the HP Parts store: hp.care/6058YoJPa Regards, HP Support
@imranabrar8195
@imranabrar8195 2 года назад
I need the heat sink he just pulled out at 6:32 please help I can’t find anywhere to buy it. Also I need the thermal paste but it’s two different colors, one is grey and one is white. Is it fine to use white? I also need the wireless lan module and the tape on it because the one that came with my laptop is faulty
@HPSupport
@HPSupport 2 года назад
+Imran Abrar You can purchase the part from here: partsurfer.hp.com/ Please select your country and enter serial or product number of your unit.
@imranabrar8195
@imranabrar8195 2 года назад
@@HPSupport it says my part doesn’t exist
@HPSupport
@HPSupport 2 года назад
+Imran Abrar Please contact our phone support team to purchase the part. Please follow these steps to reach them. Step 1. Open link: support.hp.com/us-en/contact-hp Step 2. Select the product type. Step 3. Enter the serial number of your device or select let HP detect your product option. Step 4. Select the country from the drop-down. Step 5. You should see the HP phone support number.
@wasa3437
@wasa3437 4 месяца назад
The thermal pads (0.5mm) in the vram of the HP Omen 16 do not work, it will be installed incorrectly and will generate temperature dissipation problems, is there a solution to that problem?
@HPSupport
@HPSupport 4 месяца назад
Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an overheating issue on your notebook. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: hp.care/3OX8U0L Regards, HP Support
@logansterling5730
@logansterling5730 2 года назад
How much storage is possible in one of these if I wanted to upgrade
@HPSupport
@HPSupport 2 года назад
+Logan Sterling Please refer page number 2 of the user manual to know about the supported storage: bit.ly/3HKJmhM
@folyogriffn4695
@folyogriffn4695 2 года назад
just got this and I want to install another ssd and im not sure what ssd I should get for gaming specifically
@HPSupport
@HPSupport 2 года назад
Hi there, thanks for contacting! I understand that you need to purchase SSD for your notebook. I will do my best to assist you. You can purchase the part from here: partsurfer.hp.com/ Please select your country and enter serial or product number of your unit. Binu - Social Media Tech Support
@justeliashere
@justeliashere Год назад
I accidentally dropped my laptop in college and the bottom case bent. Everything works well but it bothers me. Any advice? I'm thinking to try to find a way to replace the case.
@HPSupport
@HPSupport Год назад
Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue with the case of your notebook. In order to get this issue fixed, please contact our customer care team over the phone or chat for further assistance, as this issue requires Live conversation with you over phone or chat to isolate the issue and provide you instantly with appropriate solution or repair/replacement options available at your place as per the warranty. Please feel free to reach us on call/chat, please access this link to select your preferred country and language option to reach us. Global support link: - www8.hp.com/us/en/contact-hp/ww-phone-assist.html Binu_HP Social Media Tech Support
@justeliashere
@justeliashere Год назад
@@HPSupport thanks
@HPSupport
@HPSupport Год назад
Have a wonderful day! Cheers! Binu_HP Social Media Tech Support
@consistentapple2844
@consistentapple2844 Год назад
So I can upgrade 16gb to 32gb?
@gtfoimo
@gtfoimo 10 месяцев назад
Hi I'm trying to add a 2tb double sided gen 4 nvme ssd to my Omen 16-b0146tx. When I install the ssd into the open gen 3 slot the ssd bends after I put the screw back in due to the copper thermal pad underneath. Whats the best way to proceed here? I tried installing the new ssd into the gen 4 port where the original ssd was but it doesn't fit properly as there is a connector underneath. Any assistance greatly appreciated
@HPSupport
@HPSupport 10 месяцев назад
Hi Heemed, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue in adding a 2tb double sided gen 4 NVMe SSD. Due to limited support on this platform to fix this issue, please feel free to reach us on call/chat. Access this link to select your preferred country and language option to reach us. Global support link: - hp.care/3qM47X2 Binu-HP Social Media Tech Support
@user-ry8vq2zs8d
@user-ry8vq2zs8d 11 месяцев назад
Doesnt opening base enclosure void warranty?
@HPSupport
@HPSupport 11 месяцев назад
Hi Sarath, thanks for contacting HP Global Social Media Support! I understand that you need to know whether opening the base enclosure void warranty. I will do my best to assist you. HP does not recommend upgrading or downgrading hardware parts or software that is bundled with the product as It may affect the manufacturer's warranty and performance, however, you could change the configuration at your own discretion. Binu-HP Social Media Tech Support
@squirrel0815
@squirrel0815 2 года назад
What's the tgp of the rtx 3060 in the omen 16?
@HPSupport
@HPSupport 2 года назад
+squirrel0815 GeForce RTX 3060 laptop GPU can be configured with 80W TGP as GPU on Victus by HP 16, alternatively Radeon RX 5500M or GeForce MX350 only available - GeForce RTX 3050 (Ti) laptop GPU is included in data Journalism does not speak, but this option should not be excluded.
@squirrel0815
@squirrel0815 2 года назад
@@HPSupport but I am specifically asking about the tgp of the rtx 3060 in the Omen and not Victus.
@Sonnysanjayaa
@Sonnysanjayaa 3 года назад
When omen 16 release in indonesia? 🙏🏻
@HPSupport
@HPSupport 3 года назад
+Sonny Sanjaya You can keep checking it here: www.hp.com/us-en/shop
@adyatmafahri1638
@adyatmafahri1638 3 года назад
Udah ada bro
@stivencfarku4836
@stivencfarku4836 Год назад
After sending my omen 16-c0004sl to repair to hp support, the touchpad lag issue is still there, how can i fix it??? It is unusable, it lags a lot and the fn+f11 combination to turn the touchpad off and on works just for some seconds, then the touchpad lags again. Updated drivers, uninstalled and reinstalled drivers, reinstalled previous versions of the drivers, but nothing worked.... Searching on the internet, it looks like there are tons of other customers with this problem and some of them found a fix to stop the static electricity to fix the touchpad issue and it actually worked for them who tried... Did you know about this problem or you just ignore it?
@HPSupport
@HPSupport Год назад
Hi Stiven, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue with the touchpad of your notebook. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3ZwZKLW Binu_HP Social Media Tech Support
@condeshuleta4027
@condeshuleta4027 2 года назад
Is extremely neccesary disconnect the battery if i only want remplace RAM?
@cristianJoker2512
@cristianJoker2512 2 года назад
no , i done it with the battery on and all good
@HPSupport
@HPSupport 2 года назад
Hi Cristian, thanks for contacting HP! Thanks for sharing the information that helped you! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu - HP Social Media Tech Support
@kartikjaiswal8448
@kartikjaiswal8448 5 месяцев назад
PH0 or PH1 screw size?
@akashkanodia1408
@akashkanodia1408 3 года назад
When is the Victus series laptop launching in india?
@nicksonrodrigues542
@nicksonrodrigues542 Год назад
Where can I buy a new motherboard for my hp omen 16?
@HPSupport
@HPSupport Год назад
Hi Nickson, thanks for contacting HP Global Social Media Support! I understand that you need to purchase a new motherboard. I will do my best to assist you. Use the HP Parts surfer to identify the part: partsurfer.hp.com/search.aspx And order it via the HP Parts store: bit.ly/3nKMYrs Binu - Social Media Tech Support
@xingfuzhuanyun7292
@xingfuzhuanyun7292 7 месяцев назад
I got the HP OMEN 16-wd0059ng just today, and mine doesn't have a second M.2 slot. I checked so many sites and all told me that it has and that's one of the reasons why I ordered this device. But now I have to see that it doesn't have a second slot. This really makes me upset. 512 GB for a gaming laptop is way to less and I wanted to expand the storage on a simple way.
@Nadlee004
@Nadlee004 2 года назад
I recently just added another m.2 ssd. does anybody know if i can have another one upgraded because i already saw the other SSD slot being occupied.
@HPSupport
@HPSupport 2 года назад
+tellmesomethingnice Please refer page number 2 of the user manual to know about the supported storage: bit.ly/3HKJmhM
@Cobalon
@Cobalon Год назад
Is there an official outlet for replacement parts?
@HPSupport
@HPSupport Год назад
Hi Cobalon, thanks for contacting! I understand that you need to purchase the replacement parts. I will do my best to assist you. Use the HP Parts surfer to identify the part: partsurfer.hp.com/search.aspx And order it via the HP Parts store: bit.ly/3nKMYrs Binu - Social Media Tech Support
@bikramjitsaharay762
@bikramjitsaharay762 Год назад
Does it support Double Sided NVMe SSD like 4 TB SSDs'
@HPSupport
@HPSupport Год назад
Hi there, thanks for contacting HP Global Social Media Support! I understand that you need to know about SSD supported by your notebook. I will do my best to assist you. May I know the complete model number of your notebook? Please let us know. Binu - Social Media Tech Support
@bikramjitsaharay762
@bikramjitsaharay762 Год назад
@@HPSupport I want to know about OMEN 16 - b1350tx 2022 model. How many NVMe M.2 slots it has and can I fit double sided NVMe 4 TB SSD inside this laptop
@hadifelani
@hadifelani Год назад
@@bikramjitsaharay762 ​ ​ I think it has two slots just like the 2021 version, similar construction layout. Many laptops (especially the gaming-oriented ones) have two slots since 2020 since the laptop market is moving away from 2.5" drives. But I don't know about the double-sided nvme compatibility though since I haven't got the chance (or the time) to test that on my 2021 Omen 16. I have an unused half a terabyte of my 6 years old Patriot Hellfire, IIRC it was double-sided. Maybe when I got home from work, around 10 to 11 hours from now. Coming from my experience with opening my 2021 Omen, I think the first slot could fit a double-sided M.2 drive just fine while second slot (the one on the right) can't seem to fit a double-sided M.2 drive because it has a connector underneath (refer to 1:34). And you wouldn't want to get your drive to be physically touching that connector. Even I'm using an extra standoff to make some distance.
@bikramjitsaharay762
@bikramjitsaharay762 Год назад
@@hadifelani I appreciate and Thank you for your reply and effort. Well the reason why I am asking this is because Dell G15 2022 Models offer only 1 NVMe slot compared to the G15 2021 models which offered 2 slots. I am stuck between OMEN and G15. I can't decide which one would be better purchase option. My main consideration is storage alongwith latest processor and GPU.
@bikramjitsaharay762
@bikramjitsaharay762 Год назад
@@hadifelani Also the fact that 4 TB and higher NVMe ssds are all double sided .. and what I saw on youtube they hardly fit the traditional laptops.
@pamelariquelmecastro7568
@pamelariquelmecastro7568 3 месяца назад
How do you remove the screws of the heatsink ?
@HPSupport
@HPSupport 3 месяца назад
Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue in removing the screws of heat sink. I will do my best to assist you. May I know the complete model number of your notebook? Please let us know! Regards, HP Support
@jrcallahan506
@jrcallahan506 13 дней назад
can any one tell me if HP Omen 17 Ck-0010nr cmos battery is built in the main battery or is is seperate?
@HPSupport
@HPSupport 13 дней назад
Hi there, thanks for contacting HP Global Social Media Support! I understand that you need to know about the CMOS battery of your notebook. I will do my best to assist you. Most of the newer HP notebooks such as yours do not have a CMOS battery. The internal battery maintains the clock and BIOS settings. Below is the link to the service manual for your model series, and as you can see...no RTC (CMOS) battery is listed and nor is there a procedure to remove and replace the RTC battery: hp.care/6054Yxiby Regards, HP Support
@silviucristian2049
@silviucristian2049 2 года назад
I HAVE SEVEREAL QUESTIONS (for that I can't find concludent answers on the internet): 1) So if the GPU or CPU are dead u can buy another GPU 2060Mobile or CPU from HP and replace the broken one? 2) Also when change motherboard can move GPU and CPU from broken one to the new one? 3) Also if laptop has no more warranty the replace need to be performed by authorized services ( - need special tools and just a service have them)? or can be made by anyone like an usual pc? I have an OMEN 15 Laptop (the model: OMEN Laptop 15-en0019nq) Thx a lot in advance! I'll wait for your responses!
@HPSupport
@HPSupport 2 года назад
+Silviu Cristian Please contact our phone support team to fix the issue. Please follow these steps to reach them. Step 1. Open link: support.hp.com/us-en/contact-hp Step 2. Select the product type. Step 3. Enter the serial number of your device or select let HP detect your product option. Step 4. Select the country from the drop-down. Step 5. You should see the HP phone support number.
@N1official72
@N1official72 Год назад
Does it not show how to change the ram?
@feistyfinn9365
@feistyfinn9365 2 года назад
What kind of thermal paste is on the vrm and vram? Can I replace it with thermal pads?
@HPSupport
@HPSupport 2 года назад
Hi Feisty, thanks for reaching out! I understand that you need to know about using thermal paste is on the VRM and VRAM and also want to know whether you can replace it with thermal pads. I will do my best to assist you. HP does not recommend upgrading or downgrading hardware parts or software that is bundled with the product as It may affect the manufacturer's warranty and performance, however, you could change the configuration at your own discretion. Binu - HP Social Media Tech Support
@feistyfinn9365
@feistyfinn9365 2 года назад
@@HPSupport the video guide recommends to replace the thermal grease after removing the heat sink. I need to locate the right replacement for the thermal grease used on vram and vrms. Thank u in advance
@HPSupport
@HPSupport 2 года назад
Thanks for the reply. CLG-3500 white thermal gel has better thermal performance than thermal pads used between the thermal module and system board on video RAM chip, MOSFET, and choke components. The thermal grease used on CPUs and GPUs is deferent than CLG-3500 thermal gel in color and cannot be mismatched. NOTE: The thermal pad between the system board and top cover/keyboard is available as spare part number M57181-001. Binu - HP Social Media Tech Support
@feistyfinn9365
@feistyfinn9365 2 года назад
@@HPSupport The closest white thermal gel I can find is Computer-Systems K5 Pro viscous thermal paste. It seems to be similar to what the MOSFETs and chokes have originally.
@HPSupport
@HPSupport 2 года назад
Alright. Please let us know how it goes. Binu - HP Social Media Tech Support
@jackychang7277
@jackychang7277 Месяц назад
Hi any idea where is cmos battery?
@HPSupport
@HPSupport Месяц назад
Hi there, thanks for contacting HP Global Social Media Support! I understand that you need to know about locating CMOS battery of your notebook. I will do my best to assist you. May I know the complete model number of your notebook? Please let us know! Regards, HP Support
@yatharthpandey251
@yatharthpandey251 Год назад
What about the m Keyboard replacement ??
@HPSupport
@HPSupport Год назад
Hi there, thanks for contacting! I understand that you need to know about replacing the keyboard. I will do my best to assist you. The top cover with keyboard remains after removing all the parts. Binu - Social Media Tech Support
@unknown-on9cr
@unknown-on9cr 9 месяцев назад
Nice but what about keyboard replacement
@HPSupport
@HPSupport 9 месяцев назад
Hi there, thanks for contacting HP Global Social Media Support! I understand that you need to know about replacing the keyboard of your notebook. I will do my best to assist you. The top cover with keyboard remains after removing all the parts. Binu-HP Social Media Tech Support
@The_Belgian_Waffle
@The_Belgian_Waffle 3 месяца назад
The laptop bottom cover feels like it's torched stuck by how strong it is on there. No matter the amount of force I use I just can't get between it.
@HPSupport
@HPSupport 3 месяца назад
Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue with in removing the bottom cover. This looks like hardware issue, and you might have to get the notebook serviced. So, I would recommend you to contact regional support for repair options. Please feel free to reach us on call/chat. Access this link to select your preferred country and language option to reach us. Global support link: - splr.io/6056cssW0 Regards, HP Support
@69einhalb96
@69einhalb96 Год назад
Where can i get 2 replacement fans?
@HPSupport
@HPSupport Год назад
Hi Pringle, thanks for contacting! I understand that you need to purchase the replacement fans. I will do my best to assist you. You could purchase the part from HP. Use the HP Parts surfer to identify the part: partsurfer.hp.com/search.aspx And order it via the HP Parts store: bit.ly/3nKMYrs Binu - Social Media Tech Support
@jayjaytv2563
@jayjaytv2563 3 года назад
When Is the Hp Omen 16 releasing? Its already June...
@HPSupport
@HPSupport 3 года назад
+Japheth RU-vid Channel You can keep checking it here: www.hp.com/us-en/shop
@caesarxinsanium4008
@caesarxinsanium4008 3 года назад
@@HPSupport bull
@caesarxinsanium4008
@caesarxinsanium4008 3 года назад
i sorry. im looking into buying the rx6600m hp omen 16.
@jayjaytv2563
@jayjaytv2563 3 года назад
@@caesarxinsanium4008 the Hp omen 16 (intel) is now avaliable. Yes it has a Mux switch.
@darren253
@darren253 2 года назад
Can you make your HP Pavilion Laptops easier to upgrade. Stupid there so difficulty
@HPSupport
@HPSupport 2 года назад
+Darren May I know the complete model number of your notebook?
@jacobburdine2703
@jacobburdine2703 Год назад
What about the keyboard and its keys?
@HPSupport
@HPSupport Год назад
Hi Jacob, thanks for contacting! I understand that you need to know about replacing the keyboard. I will do my best to assist you. The top cover with keyboard remains after removing all the parts. Binu - Social Media Tech Support
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