Repair | Surface Laptop Studio 

Surface Laptop Studio was on my AVOID list, because I assumed it would be a nightmare to repair it myself, especially the display and potentially a glued in battery. This video is very powerful, as it has now moved this to the top of my list for my next mobile workstation. Thanks for this video and also putting the RTX A2000 into this device. This is a huge step in the right direction Microsoft, seriously thank you, please do not stop here.

My old Surface Book 1 wishes it was this repairable. Such a positive change to make these devices more serviceable and recyclable.

Microsoft, if you keep that way into repairability, especially if you emphase it on your next surface laptop, it's a win

I hope this is the beginning of consumer friendly and sustainable devices. Please design future devices with *modular components* and make them *easier to repair/upgrade* !

If only Linus saw that sticker that's been hiding the 2 screws, he would still have an undamaged Surface laptop studio.

This is a major improvement over previous Surface devices! My only real concern is the two final screws holding on the cosmetic plate are hidden under a vinyl sticker, which would make reassembly next to impossible to maintain the aesthetic cohesiveness. A pin released panel like the SSD/SIM panel on the Surface Pro would be much sturdier, accessible, and easily reinstalled. Thank you for making such an effort at improving repairability and keep up the good work!

Would be great to see a video where you put this device back together (especially cosmetic tape). Where and how customers can buy replacement parts and I hope they won't cost more then actually the device itself? But overall it's a big improvement for reparability.

This is a great step taken by Microsoft towards repairablity.

So good to see how much can be replaced and how little adhesive is used. It'd be awesome if a future iteration made the battery replaceable, too, but I imagine that's a bit more challenging to engineer than other components. Also, props for adding that note at the end about needing to connect a charger after reassembling - probably saved someone out there from panicking ;)

This is a great first step towards reparability, I hope to see more!!

Great to see Microsoft leading the way with reparability and upgradability! This will be a key feature I will be looking for in future purchases.

This was really awesome, thank you for this helpful video and kudos to Microsoft and the Surface team for making devices much more easier to repair. I hope the next Surface Laptop is about this easier to repair too. I wish the RAM was upgradable, but at least the SSD is. Keep up the great work!

Look they even designed the motherboard with style... 💕

Awesome, bought a SLS last month (I actually wanted a SB4), and now waiting for a hardware iteration for the device.

beautiful video, i just could watch it another hour of this.

I think this is the proof that a device can be both repairable and has a premium design

God bless for the OFFICIAL repair video!! One step closer to a sustainable world.

If this is as modular by the end of the video as I’m hoping it is, I may end up looking at more surface devices to replace my programming workstations. This and the Linux subsystem for windows make me very happy as a consumer.

Absolutely the right step Microsoft. Bravo.

Glad I own Surface Laptop Studio great job Micosoft!

Thank you Microsoft ♥️♥️♥️

Great video. Biggest challenge for me was that the plastic strip pulled up some of the double sided tape that holds it, which then got all crumpled up. Where do we find replacement tape? Or maybe we can re-stick the strip with some non-permanent glue, like photo glue?

Great video! Thank you for sharing 🤝

Thank you! This is very useful. Is the cosmetic plate re-attachable, or it need to be replaced once it is removed?

Well done!

This is fantastic!!!

That's pretty neat! Is there any way to buy genuine replacement parts for the laptop studio? While it's great that a lot of components are modular, it won't do much if you can't buy replacements for them if they ever break.

Nice, thx MS!

All OEMs should do this.

This was helpful

Thanks for uploading this video. However a disassembly guide really should've been provided earlier considering that many people had no idea about the hidden screws underneath the sticker. Also where exactly can we buy spare parts? I can't seem to find any after searching through your website.

Very Informative and straight forward video.. i love using this laptop.. i have already bought one.. but my questions are, where is the RAM bracket ? i didn't see it through out the video, is on the back of the motherboard? and how about the cosmetic plate , do you sell the replacement part? in any case, thanks Microsoft for this amazing Laptop

Question - but where can we get parts? My SLS has a fan that is grinding and I'd rather replace it myself than go through warrenty process. That seems like a much better path for Microsoft and myself, but even iFixit says you have to be part of their "Pro" program to get parts and be in wholesale work.

Hello, is there any way to replace the USB-C Thunderbolt ports separate from soldering from the motherboard. Also is it possible to get replacement rubber feet and the plactic strip at the bottom. Thank you.

Surface Laptop Studio is a great product, I hope the second generation will have USB-Type A slots and graphic card > 6 VRAM...it will be awesome!

came here after the linus video(looking to replace a laptop and looking at this or a surface laptop 5 but apparently leaks on the studio 2 exist so eh) and the absolute chaos he created. man this thing is so easy to open up lmao

Why not use the same screws for everything but maybe the outside

Nice music selection. Matrix vibes

Once you remove the vinyl cosmetic sticker, which hides the two side screws, can the sticker be re-applied easily or is it essentially ruined?

@Microsoft, I absolutely love the mat he's using with all the screw compartments. Can you provide a link to where we can get one ourselves?

Can I reuse the rubber feet and the cosmetic plate upon assembly or do I need a new one?

nice

Anybody know the name/model number of the screwdriver set used in the video?

Btw love my laptop studio.. I have an m1 MacBook Pro but my sls gets the most usage cause I enjoy using it

Nice

Do you sell the feet and cosmetic plate? They don't look reusable after disassembly.

waiting for october or september when you guys hopefully show some updated models. If these are as repairable or even more I will gladly grab one of them. Either the new one or an older one when the prices go down depending on the updagrades.

Is there any way I could upgrade the SSD if I put in an M.2 NVMe? Just curious

Bought the laptop studio because of this

Is it possible to replace the main hinge? If so, how and where do I get parts for it? Great info BTW!! Please keep doing these for repair people!

I thought this was a Louis Rossmann Video. Nice job Microsoft! FanSpin!

how about the Surface Book 1? do you have the repair video too?

Could you potentially drill holes or cut a rectangle on the bottom cover then add a mesh to help with cooling? I noticed that it has poor cooling.

Love it Microsoft you did a very awesome job keep it up the surface laptop studio is so cool gonna buy it soon ❤️ but first my question is Is the Battery , Hard Disk or Screen replaceable because it’s rated 4,3/10 !? @Microsoft ??

Wow... this gives me chills. Its like things are going very bad in this world WHILE things are going to get awesome T_T ! WOW xD Seriously.... AMAZING JOB... I need one like this ! Its sad I need to save so much money for that, but... worth it! What would be amazing with this laptop is to use the empty space on the bottom of the laptop to add extensions ! I don't think microsoft would do it because it would block a little bit the fans grills, But what I propose is a kind of module (For SD CARD RIGHT? + 2 USB A Ports lol) that plugs into the USB C port. The port would be flat and bend to reach the bottom empty space of the laptop on top of the grills but also curve 90 degree to the back of the laptop or the front for the magnets (A semi-rigid plastic cable) This doesn't need to be too big. I say semi-rigid because if its to reach the front of the laptop, It would be harder to break due to it being a cable, so its slim and easy to break if too rigid. Anyways. In the back idk how it could stay in place unfortunately, But in front it would be GOD-SENT. God-tier level of laptop at this point... ! I don't think my idea is too wild, It would maybe block 15-25% of the right side fan's grills... But its more for productivity I guess... AND From the reviews, The fans are "Too much", the laptop cannot overheat whatsoever... So even for gaming accessories like an External SSD for more space, more hubs and such, I dont think it would be that bad. Depending on the material of the bottom of the laptop, it could be even be possible to add magnets TO the cable and modules !!! If this is possible, the sky is the limit for the accessories that can be added because, The fans can actually be saved at 99% because of the space there is BELLOW the grills !! How I see this, is to add other grills on top (Slim) that supports a bigger bottom and columns that solidify the structure ! This could be done by an amateur too... Sadly I do not have the space to create that :C But yah... we could add: RGB, Many external SSD (a lot of capacity since we could put some in the back and in the front ! But SSD would have to be custom made by Microsoft I think sadly T_T) , SD card readers, additional ports, small sound bar, volume bar (which would be amazing), additional macros buttons. THIS laptop have the potential to be literally the most customizable laptop on the market ! If we can start a trend of doing this... like we used to do in the 90-2000s or wtv with PC cases, cars and anime toys... This would be crazy nice O: !!

Thanks! Now how to reassemble it?

where can i buy the cosmetic plate for laptop studio 1 that he peeled off at 1:28? its no longer be sold on ms official store.

Hi I managed to repair my studio after viewing this however where do I get a replacement lower housing and rubber strips?

And where do I get new feet and this other sticker that had to be removed at the beginning? Better to design your devices in a way that this is not necessary. I don‘t care if any screws are visible on the bottom of the device. Even MacBooks are accessible without the need to remove some silly stickers first that need to be replaced afterwards.

Banger music

Why my surface book 2 couldn't have been this servicable? Serviceability definitely was an issue in considering whether to get another surface product. Good job - just hope you can replace those cosmetic seals.

Yes

I'm living that repair workpad, with the built-in depressions for screws.

Please, how can I change my display cable, it's damaged around the hinge axis. Is it available on online markets ?

If anyone should know. If you do plan to purchase this and upgrade the SSD it's possible. The service guide lists all the parts and part numbers but the only part Microsoft sells is the rubber feet. The cosmetic plate is not available and this is after talking with different people at Microsoft through online support

so, as you probably are aware, the two biggest issues to fix are the stability of the thing, it can get wiggly as you pull the screen out, so a tighter hinge resulting in a more elegant transformation would make this a banger, as well as that people want this thing in 16 inches. Whats your stance on these kinds of user reviews?

Where can we get a replacement cosmetic plate?

can we switch with the 4. gen ssd?

Owned one of these for just about 3 months now. Both of the fans decided not turn on anymore as of yesterday. I am getting a replacement, but my experience with the Surface lineup has been very dicey; especially when it comes to the cooling fans.

This goes definetly in the right direction. Now teach your engineers and designers to not build these repair traps in the first place. And please teach your designers nobody cares about visible screw heads on the underside of the device as long it makes a benefit for the people like easier accessibility.

Is there anyway to order new feet and the cosmetic sticker? I just want to replace the HDD, not ruin it.

idk why microsoft doesnt use this as their primary marketing for the product..... This is exactly what everyone who uses a surface needs to know and what will put their products in a more competitive light

Hi repair team, please can I send my back for the screen back flame to be changed for me as it has got dent and scratch at the right edge by falling. I love this machine by it powerful operation and don't want it to even look old a bit. Hoping that can be done.

disconnecting the SSD shuts the power off ?!! explain to me how that works - and it's done before disconnecting the battery ... why?

Can I upgrade my vram from 16 to 32 gb and the Nvidia rtx 3050 to 3070?

so , the fan are far from cpu/gpu ... is it good idea ? just curious , no offense

My laptop studio 1 cannot be charge by surface port, only charge via type C port? Can you help me this issue?

Kinda wish u showed resembling it too

How about making the RAM not soldered onto the motherboard. This is one the first thing besides the battery that will fail in your laptop and you can't replace it yourself.

Is the warranty then vanished?

Now considering an SLS for next computer.

Anyone knows what the blue wristband thing he wears is?

I mean fixing it is not the problem, finding the part is. I have a Suface Laptop Studio with key cap broken off, I can't find any replacement part online for the keyboard!

I have studio lap i7 This is ssd or m.2

Thanks Microsoft, for this beautiful laptop! ❤

I want surface pro series.

Please consider selling the components and the sticker on the bottom, whatever is necessary to repair! Finding "reliable" parts is always the difficult step.

Is the battery replaceable ? I really want to buy the laptop but im scared the battery wont last long

only problem is that there is no place to source a new cosmetic plate.

Thank you Microsoft!! Hey Apple, take notes...

One last question : where are the parts ? I mean now we know how to open the device but where can we buy components ?

great device, BUT have problem with bottum right fan that have been macening an ugly noice that starting to freak me out, and I cant do any thing because I'm from country without microsoft service centers, so probebly my new surface studio laptop is diying and I fill totaly helpless

there's a typo at the beginning! "suppport"

Where can i order a replacement screen

Next step is upgrade path. The SSD looks a bit proprietary and there is no way to upgrade RAM.

I left the laptop for 2 months and now won't but up, I remove the SSD because this device was bios password user I left it and now I can't make it boot again, any ideas I tried everything tutorial and no hope, I heard from u if u remove the SSD that out the laptop on repair mode any ideas what can I do to get it back on

Ok so can memory be upgraded?

LTT channel should know

A repairable design is worthless when Microsoft actively refuses to sell you any replacement part. I have the grinding fan issue on my GPU fan -- which is easy to find documented across the internet -- and after some back and forth with support, have been told that I have to ship my nearly $3000 laptop in and wait two weeks for a mail-out replacement. They refuse to simply ship a replacement fan assembly, which at this point I would even be willing to pay for out of my own pocket (even though it's most certainly a defective part -- others have the same issue and I take very good care of this machine). This video was a major reason I decided to trust Microsoft with my investment and so far it's proving to have been a mistake. It's a great laptop, but their adamant refusal to trust me with one of the simplest possible self-service repairs despite the part being defective at their own fault is a major trespass against my trust in them. Impressively enough, even Apple will dare to ship SOME self-service kits & parts out, if for a massive sum of cash. I didn't think I'd find someone worse about self-repair than Apple, yet here we are. I hardly think I'll be buying a Surface again in the future. I was almost impressed.

This might sound crazy but I know the CPU is soldered in but what if a professional that can unsolder it and put in a 12th gen i9 core? or something much more powerful? For a SLS I got the 3050 RTX 4gb ram which is kinda weak only 4gb ram??? But I got the 32gb version however IT can play some AAA games pretty good but you usuually only get 30fps rarely youll get a 60fps constant lock evne on low graphcis which kinda blew my mind does anyone know how to undervolt this laptop? I got the highest build i7 3050 32gb 2tb but for the price of over 3k I though it would of been a lot better, I could of gotten a gaming laptop that was way smaller and also a 2in1 but nope, I wasted my money on this lol I regret it to be honest...... But now I have it and what else can I do?