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Resolve or Get Past a Missing BitLocker Recovery Key. 

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I recently had a near new laptop shut down and require a 48 digit BitLocker Recovery Key, which I did not have! It was supposed to be saved to my Microsoft account when the encryption occurred, but it was not there, nor was I ever prompted to save it. Microsoft was no help, and the manufacturer was no help either. But I did discover two potential work arounds, one of which worked for me.
If we helped you and you see the "Thanks" button below the video, please lend your support to our efforts.
#Bitlocker #Lenovo
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Remember that only proper service and repair procedures will ensure the safe and reliable operation of your car (or computer!). In addition, proper safety procedures and precautions, such as the use of safety goggles, the right tools and the equipment should be followed at all times to eliminate the possibility of personal injury or improper service which could damage the vehicle or compromise its safety.
These posts are for information sharing purposes only, and should not be used in lieu of an OEM service manual or factory authorized service procedure. We are not in the auto repair business nor do we publish automotive service manuals. Nothing we include on these pages and posts has been reviewed, approved or authorized by any vehicle manufacturer.
Technology is always changing and what is current and accurate today may be literally out-of-date and inaccurate tomorrow. And when it comes to the current state of flux in the auto industry, nothing is more true.

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5 июл 2024

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Комментарии : 848   
@blackjesus22TTV
@blackjesus22TTV 2 года назад
Spent 2-3 hours missing 2 of my college classes trying to figure out how to unlock this shit really appreciate this video helped me out a lot
@DashboardSymbols
@DashboardSymbols 2 года назад
Glad to help...
@jerryspann8713
@jerryspann8713 Год назад
The question no one will answer is why this shit popped up in the first place. Has to be a damn virus.
@trenaijabarnett2440
@trenaijabarnett2440 Год назад
@@jerryspann8713 no, its not a virus. its an encryption☠
@MrAppbee
@MrAppbee Год назад
Subscribed. Thank you so much. You just saved all my work files when our IT said it would be impossible to recover the key !
@DashboardSymbols
@DashboardSymbols Год назад
Glad to help...
@jukyog
@jukyog Год назад
Initial command done from CMD elevated prompt gave me proper key. Thank a bunch!
@DashboardSymbols
@DashboardSymbols Год назад
Glad to help...
@KyubbiX1
@KyubbiX1 4 месяца назад
What command did you use
@jukyog
@jukyog 4 месяца назад
@@KyubbiX1 cannot recall now, obviously 1st one seems
@nimrappork6350
@nimrappork6350 10 месяцев назад
1:56 This is exactly what I needed. Thank you so much!!
@DashboardSymbols
@DashboardSymbols 10 месяцев назад
Glad to help...
@donkovach3592
@donkovach3592 Год назад
Thank you so much for this video, saved me from buying a new computer!
@DashboardSymbols
@DashboardSymbols Год назад
Glad to help...
@Pen_Da
@Pen_Da Год назад
The BIOS step requires you to disable secure boot, I did the opposite by enabling it and it worked for me. Thank you so much for this amazing simple guiding video.
@DashboardSymbols
@DashboardSymbols Год назад
A curious result that I will bear in mind. Glad to help...
@yes-kn2tt
@yes-kn2tt Год назад
almost lost all hope thank you for this comment 🥹
@DashboardSymbols
@DashboardSymbols Год назад
@@yes-kn2tt You're welcome...
@sammoore7562
@sammoore7562 2 года назад
I was literally about to get a new computer and lose everything!!!! Amazing thanks
@mbrown5791
@mbrown5791 9 месяцев назад
Thank you so much. This is allowing my son to use his computer again. perfect instructions
@DashboardSymbols
@DashboardSymbols 9 месяцев назад
Glad to help...
@leonardojosesalazar3281
@leonardojosesalazar3281 Год назад
Dear friend, thanks so much. It worked a lot. I appreciate your great help with this video, it was amazing.
@DashboardSymbols
@DashboardSymbols Год назад
Glad to help...
@ravinsugrim8343
@ravinsugrim8343 2 года назад
Thank you so much i was able to fix my computer without my parents finding out
@DashboardSymbols
@DashboardSymbols 2 года назад
Glad to help...
@jovelyntolledo949
@jovelyntolledo949 2 года назад
Thank you so much for this video it helps me to recover my laptop 🙏🙏Godbless 😇
@DashboardSymbols
@DashboardSymbols 2 года назад
Glad to help...
@sed6
@sed6 Год назад
Amazing, thanks! Ultimately all I really needed to do was hit the turn off decryption and voila it worked. I could not find my stored BitLocker password because I hadn't stored one. Thanks!
@DashboardSymbols
@DashboardSymbols Год назад
Glad it worked. And it turns out that those passwords are not intended for anything but servers. Microsoft's poor use of updates kicked them down the line where none of us had them stored or even created!!
@xitsmeekax03
@xitsmeekax03 Год назад
hey just wondering, where is the turn off decryption setting? i keep trying everything and nothing will work
@DashboardSymbols
@DashboardSymbols Год назад
@@xitsmeekax03 Well, that's the last part of the vid, but it assumes you've managed to bypass bitlocker in the second part of the vid. That didn't work??
@oscarvill69
@oscarvill69 2 года назад
Thank you so much Sir for you help!
@DashboardSymbols
@DashboardSymbols 2 года назад
Glad to help...
@jonmobrien
@jonmobrien 2 года назад
Like many others, disabling BitLocker in BIOS didn't work because as soon as you reboot, the system / Windows requires your Key to decrypt your drive. It makes absolutely no sense that you could simply disable encryption without decrypting the drive! For this to work for others, bitlocker must not have actually encrypted the drive in the first place. What's weird is how it could have worked for anyone.
@DashboardSymbols
@DashboardSymbols 2 года назад
You're logic is sound, but do try again, making sure its actually disabled. There's logic there too (it's just a different path to the data). What brand machine??
@acenights1941
@acenights1941 2 года назад
I have a Dell computer and found this guy's comment online and it worked for me, too: "I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: - When BitLocker is prompting for a Recovery Key and you cannot locate the key * Restart the system * At the Dell Logo keep tapping F2 * You will enter the BIOS screen * Go to Secure Boot header, expand and select Expert Key Management * Click the Restore Settings button * Select Factory Settings * Press OK * Exit the BIOS and restart Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!"
@cuboid3043
@cuboid3043 2 года назад
@@acenights1941 Use an HP that I stupidly lost the password for and got locked out. Tried the command prompt, but didn't receive the 48 numerical password; only the ID number. Disabled the Secure Boot and had to later select the factory setting. Somehow, I still end up with the BitLocker screen
@MegaOwi
@MegaOwi 2 года назад
@@cuboid3043 @dashboardsymbols - I’m the same, my boy has some how managed to encrypt it somehow and I can’t get access either. I use a HP laptop and have followed the video from disabling the secure boot using BIOS and attempting to locate the recovery key from the Command function but nothing and I’m back to square one. If anyone has any options to resolve this I’d be more than grateful!
@jainey
@jainey 2 года назад
@@acenights1941 I don't have a restore settings button in my Dell :'(
@shawnjakalasi3520
@shawnjakalasi3520 Год назад
Thank you for helping me retrieve my Bitlocker key
@DashboardSymbols
@DashboardSymbols Год назад
You're welcome...
@3naseri
@3naseri 2 года назад
Super helpful. Thanks you
@DashboardSymbols
@DashboardSymbols 2 года назад
You're welcome...
@argjendsejfullai8304
@argjendsejfullai8304 2 года назад
you helped me a lot, even tho it was disabled, i went the other way i enabled and it still worked
@DashboardSymbols
@DashboardSymbols 2 года назад
Good! Actually suggested that for the first time yesterday to someone after the process failed...
@monieekhinton2722
@monieekhinton2722 Год назад
Any advice for me? I followed the steps and disabled my laptop. When it came back up, it went right back to requesting the Bit key?
@oneshot1985
@oneshot1985 Год назад
@@monieekhinton2722 same. Did you fixed it allready?
@oneshot1985
@oneshot1985 Год назад
@@monieekhinton2722 i need help
@BrunoThePuggle
@BrunoThePuggle 2 года назад
clear, concise and worked. thank you!
@DashboardSymbols
@DashboardSymbols 2 года назад
You're welcome...
@sanjurichie8819
@sanjurichie8819 2 года назад
Bro should we type all the characters ?? I mean we should replace g with - C and also type all the below letters and se ntences also ????😭😭😭😭 Plz anyone help me 😭😭😭
@scappoose82
@scappoose82 2 года назад
first time ever making a comment on a video....Thank you (while wiping tears from my eyes)
@DashboardSymbols
@DashboardSymbols 2 года назад
Very happy to help...
@audreylimsweeyin2662
@audreylimsweeyin2662 2 года назад
I was panicking and you're a life saver, thank you!
@DashboardSymbols
@DashboardSymbols 2 года назад
Glad to help...
@assistenciabaddy1475
@assistenciabaddy1475 2 года назад
Deusa do Olimpo Maravilhosa
@DashboardSymbols
@DashboardSymbols 2 года назад
@@assistenciabaddy1475 Not a goddess, but I hope it means I helped in some way...
@DashboardSymbols
@DashboardSymbols Год назад
@@cookiedoh7581 Well, I would first be absolutely sure the instructions were followed exactly and then add the following tweaks from 2 other viewers: "In the bios under one of the sub menu should be a an option that says reset keys, so you should select that choice." or "I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: - When BitLocker is prompting for a Recovery Key and you cannot locate the key * Restart the system * At the Dell Logo keep tapping F2 * You will enter the BIOS screen * Go to Secure Boot header, expand and select Expert Key Management * Click the Restore Settings button * Select Factory Settings * Press OK * Exit the BIOS and restart Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!"
@udhayakumar-pc7vu
@udhayakumar-pc7vu 11 месяцев назад
@@DashboardSymbols bro my C drive has been locked by bit locker and I can not find the recovery key in my Microsoft account Please guide me
@redshdow1167
@redshdow1167 Год назад
TYSM I HOPE THAT YOU HAVE THE BEST DAY EVER YOU ARE THE BEST YOU CANNOT UNDERSTAND HOW HAPPY I AM
@DashboardSymbols
@DashboardSymbols Год назад
Glad to help. And I DO understand -- had to find the answer myself, then made the vid!!
@johncalvin9425
@johncalvin9425 2 года назад
ERES EL QUE TODOS NECESITAN GRACIAS #ADRINSLEGENDS 💯 ❤
@stevejeffery4857
@stevejeffery4857 Год назад
My brand new PC did this... fricking locked me out and totally pissed me off! This bitlocker shit, sucks! If this problem continues I will move to MAC. Thank you, sir!
@DashboardSymbols
@DashboardSymbols Год назад
Glad to help...
@iUrkit
@iUrkit 2 года назад
Thank you very much!!
@DashboardSymbols
@DashboardSymbols 2 года назад
Glad to help...
@robertmaeurerofficial
@robertmaeurerofficial 2 года назад
For those of you since May or June of 2022 saying it does not work for you try retyping in the command prompt and see my response to somebody else right here : It is possible you typed something incorrectly but do the command prompt option again. This response is as of July 10th 2022 on a Windows 10 machine. It may not look exactly like his screen but it is under the line that says password. Mine comes out saying volume C then the line under that it says all key protectors then numerical password then ID then password I did that and it worked
@DashboardSymbols
@DashboardSymbols 2 года назад
Thanks Robert. Such nerve frazzling problem for anyone dealing with it...
@athenagodless492
@athenagodless492 2 года назад
Thank fudge you exist. I was stuck for hours.
@DashboardSymbols
@DashboardSymbols 2 года назад
Glad to help...
@jasonlamour4161
@jasonlamour4161 Год назад
Have there been any recent updates that would prevent these instructions from working? Not sure why but I’ve tried the factory settings restore method, disabling and enabling the secure boot. Still not working on my Dell
@DashboardSymbols
@DashboardSymbols Год назад
Well, assuming the instructions were followed exactly, there are these two tweaks from other viewers: "In the bios under one of the sub menu should be a an option that says reset keys, so you should select that choice." or "I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: - When BitLocker is prompting for a Recovery Key and you cannot locate the key * Restart the system and tap the proper F key to get to the BIOS * At the BIOS screen * Go to Secure Boot header, expand and select Expert Key Management * Click the Restore Settings button * Select Factory Settings * Press OK * Exit the BIOS and restart Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!"
@fangliciazillake673
@fangliciazillake673 Год назад
I cried for a day thank god i found this solution thank youuu
@DashboardSymbols
@DashboardSymbols Год назад
Happy to help...
@azminer
@azminer Год назад
Thanks for this info and tutorial. I was hoping it was it but it did not work. Eventually I logged into my Microsoft live account and there was the code that I needed. But took up half my Sunday 😅
@DashboardSymbols
@DashboardSymbols Год назад
Wow. No one who's commented ever said they found the code at M-soft. Most, like me, never had had one stored. Glad it worked out...
@sammoore7562
@sammoore7562 2 года назад
THIS MAN IS THE HOMIE
@user-fv9uh2bg7e
@user-fv9uh2bg7e 2 года назад
At 2:50' in your video, you said press F1, F2, or F3 repeated when laptop started, and then search the web to find the right key for machine. Now, my computer can not work, where can I search and search what on google? Can you provide some details? Thank you. You neglect very important details.
@shannonbock2675
@shannonbock2675 2 года назад
OMG - thank you!!!
@DashboardSymbols
@DashboardSymbols 2 года назад
You're welcome...
@orlandopalomino8309
@orlandopalomino8309 Год назад
How I love you friend, for this tips.
@DashboardSymbols
@DashboardSymbols Год назад
Happy to help...
@ravinsugrim8343
@ravinsugrim8343 2 года назад
Thank you so much
@DashboardSymbols
@DashboardSymbols 2 года назад
And still, glad to help...
@hermesmelo3659
@hermesmelo3659 Год назад
Muito obrigado, você salvou minha vida.
@DashboardSymbols
@DashboardSymbols Год назад
De nada...
@koreanhacker
@koreanhacker 2 года назад
Wow you save my life. Instead of disable the secure boot, I enable it and now it boot again.
@DashboardSymbols
@DashboardSymbols 2 года назад
Same path, different solution! Cool. Glad to help...
@commmystery6210
@commmystery6210 2 года назад
I too got my bitlocker key..... Thank you
@DashboardSymbols
@DashboardSymbols 2 года назад
Glad to help...
@hendri130381
@hendri130381 2 года назад
Thanks for your advice, i've tried to do the same by disabling the secure boot through BIOS setup, but it still returns to Bitlocker screen, do you have any other advice? 🙏
@DashboardSymbols
@DashboardSymbols 2 года назад
Only this from another viewer... "I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: - When BitLocker is prompting for a Recovery Key and you cannot locate the key * Restart the system * At the Dell Logo keep tapping F2 * You will enter the BIOS screen * Go to Secure Boot header, expand and select Expert Key Management * Click the Restore Settings button * Select Factory Settings * Press OK * Exit the BIOS and restart Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!"
@DashboardSymbols
@DashboardSymbols Год назад
@@9hag3 Glad it worked...
@DashboardSymbols
@DashboardSymbols Год назад
@@ikon4255 Well, aside from suggesting to be absolutely sure the instructions were followed to the tee, I have these 2 additions from other viewers: "In the bios under one of the sub menu should be a an option that says reset keys, so you should select that choice." or "I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: - When BitLocker is prompting for a Recovery Key and you cannot locate the key * Restart the system * At the Dell Logo keep tapping F2 * You will enter the BIOS screen * Go to Secure Boot header, expand and select Expert Key Management * Click the Restore Settings button * Select Factory Settings * Press OK * Exit the BIOS and restart Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!"
@DashboardSymbols
@DashboardSymbols Год назад
@@nehakadam12 You're welcome...
@radheshyam..996
@radheshyam..996 Год назад
Plz help
@MessagerOfHell
@MessagerOfHell Год назад
I have a question. When I installed my windows I never turned on bitlocker, it remained off ever since I first booted up the windows up to this day. My question is, if (by some stroke of sheer misfortune) the bitlocker activates itself after an update will it prompt me for a key that I never knew? Should I turn it on and see if I can get a key off it, or keep it off?
@DashboardSymbols
@DashboardSymbols Год назад
Personally, I would keep it off. In fact, I'd recommend watching the last minute or so of the vid to be sure its truly off! This latest round of views (big jump) was caused by a Win 11 update. Don't take any chances. One other thing you might do. Get a key, and THEN turn it off! In case an update can turn it on!!
@christiankevinarostegui4536
Having my recovery key, I was entering one number row at a time. *Hour goes by* Does extensive research and views videos. Gets into bios enables, disabled almost throws computer out window. Stressed because this happened one day before school… I entered the whole Key into the box and it seems to have worked.. thankfully I didn’t lose any files!
@florantedelota4495
@florantedelota4495 2 дня назад
Thank you very much it's working😊
@DashboardSymbols
@DashboardSymbols 2 дня назад
Glad to help...
@belenuzunkaya7143
@belenuzunkaya7143 2 года назад
Wow man you are amazing
@DashboardSymbols
@DashboardSymbols 2 года назад
Glad to help...
@captaincavey79
@captaincavey79 Год назад
Thank you, thank you, thank you. I could not get through to anyone to help me unlock my computer that magical locked up on me.
@DashboardSymbols
@DashboardSymbols Год назад
Glad to help...
@PleasePassThePepper1
@PleasePassThePepper1 Год назад
Thank you!
@DashboardSymbols
@DashboardSymbols Год назад
You're welcome...
@korrazz
@korrazz 5 месяцев назад
thank you!!!
@DashboardSymbols
@DashboardSymbols 5 месяцев назад
Glad to help...
@richardsales410
@richardsales410 Год назад
Pushing you to became a Mac user? Those are fighting words... LOL
@Everything817
@Everything817 2 года назад
Working on a client's laptop and ran into this issue when trying to pull files from the M.2 hard drive. Unfortunately she spilled coffee in the machine and it's dead, even after cleaning the board up and trying to power it up. I'm going to assume that the key is specific to the computer, so I wouldn't be able to get away with unlocking the drive on another PC.
@DashboardSymbols
@DashboardSymbols 2 года назад
That would be true. U seem to have fired up so hopefully the process will work...
@mattycans6994
@mattycans6994 2 месяца назад
Damn, seems they stopped this working lately. Thanks tho, was worth a shot.
@DashboardSymbols
@DashboardSymbols 2 месяца назад
Could be more. I have three tweaks below from other viewers and it seems that someone with the handle SEETSPY on INSTAGRAM might be able to help. So: "In the bios under one of the sub menu should be a an option that says reset keys, so you should select that choice." or "I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: - When BitLocker is prompting for a Recovery Key and you cannot locate the key * Restart the system and tap the proper F key to get to the BIOS * At the BIOS screen * Go to Secure Boot header, expand and select Expert Key Management * Click the Restore Settings button * Select Factory Settings * Press OK * Exit the BIOS and restart Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!" or "Ok, what got me going was: - computer off - press key to enter BIOS (for mine specifically, an HP Envy x360 it was F10) - while in BIOS, the “Secure Boot” option was on the Boot section - so I go to the Boot section and disabled “Secure Boot” - while still in that Boot section, disable or clear all existing keys boot keys, that option is below the “Secure Boot” option - save pressing your BIOS key - with the computer turning on again, try to enter BIOS swiftly (or maybe you weren’t quick enough to enter BIOS and you’re on the Bitlocker screen, so just find your way to turning off your computer or by Esc -> Skip Drive -> Troubleshoot -> turn off computer - either way, you’re not done) - while back in BIOS, go back to Boot section and re-enable the “Secure Boot” option, AND also go down to the keys option and load the default keys - press your BIOS key to save and restart your computer - it should boot up regularly - final thing to do: search device encryption settings and then disable it"
@takiahansley8193
@takiahansley8193 Год назад
Still no luck 😒 This was a great video. I even tried the additional tips in the comments. Are there any updated tips for Windows 11 on HP Victus laptop?
@DashboardSymbols
@DashboardSymbols Год назад
Possibly, but not specific to your model. Here are maybe the same tweaks you've already seen, but have a look: "In the bios under one of the sub menu should be a an option that says reset keys, so you should select that choice." or "I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: - When BitLocker is prompting for a Recovery Key and you cannot locate the key * Restart the system and tap the proper F key to get to the BIOS * At the BIOS screen * Go to Secure Boot header, expand and select Expert Key Management * Click the Restore Settings button * Select Factory Settings * Press OK * Exit the BIOS and restart Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!" or "Ok, what got me going was: - computer off - press key to enter BIOS (for mine specifically, an HP Envy x360 it was F10) - while in BIOS, the “Secure Boot” option was on the Boot section - so I go to the Boot section and disabled “Secure Boot” - while still in that Boot section, disable or clear all existing keys boot keys, that option is below the “Secure Boot” option - save pressing your BIOS key - with the computer turning on again, try to enter BIOS swiftly (or maybe you weren’t quick enough to enter BIOS and you’re on the Bitlocker screen, so just find your way to turning off your computer or by Esc -> Skip Drive -> Troubleshoot -> turn off computer - either way, you’re not done) - while back in BIOS, go back to Boot section and re-enable the “Secure Boot” option, AND also go down to the keys option and load the default keys - press your BIOS key to save and restart your computer - it should boot up regularly - final thing to do: search device encryption settings and then disable it"
@omarklieber4649
@omarklieber4649 Год назад
You're not alone buddy. It just happened to me. I also tried the HP bitlocker tips in the reply of this thread and they don't work
@DashboardSymbols
@DashboardSymbols Год назад
@@omarklieber4649 Truly sorry. There has been a new spate of folks running into this problem and it seems to have evolved...
@arkabhattacharya263
@arkabhattacharya263 Год назад
Dude you're the best
@DashboardSymbols
@DashboardSymbols Год назад
Glad to hear it, primarily because the process has NOT worked for so many of late. Meaning it seemed as though M-Soft had made a change that somehow blocked the fix and left folks in a continuous and negative loop...
@NicholsonJake-dh5db
@NicholsonJake-dh5db 4 месяца назад
thanks brother
@DashboardSymbols
@DashboardSymbols 4 месяца назад
Ur welcome...
@sharrahl442
@sharrahl442 10 месяцев назад
LOL great video. I feel your pain. Going thru this crap right now and I've come to the conclusion that it all this mess starts when you sign in with a microsoft account. Could be wrong but who knows. My advice is never use a microsoft account.
@DashboardSymbols
@DashboardSymbols 10 месяцев назад
Ultimately true...
@francescakam7845
@francescakam7845 2 года назад
Hi Is that mean the UUID is the recovery key? but only numbers can be input, no letters? Could you please help.
@DashboardSymbols
@DashboardSymbols 2 года назад
I have only this from another viewer (and yes, only numbers): "I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: - When BitLocker is prompting for a Recovery Key and you cannot locate the key * Restart the system * At the Dell Logo keep tapping F2 * You will enter the BIOS screen * Go to Secure Boot header, expand and select Expert Key Management * Click the Restore Settings button * Select Factory Settings * Press OK * Exit the BIOS and restart Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!"
@zidd2472
@zidd2472 Год назад
Any way to reach your contact? Really need your help because my examination file is locked by bitlocker. And i just get key id so i dont know what to do
@DashboardSymbols
@DashboardSymbols Год назад
All I know is in the video. I can add this, from two other viewers. Good luck! "In the bios under one of the sub menu should be a an option that says reset keys, so you should select that choice." or "I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: - When BitLocker is prompting for a Recovery Key and you cannot locate the key * Restart the system * At the Dell Logo keep tapping F2 * You will enter the BIOS screen * Go to Secure Boot header, expand and select Expert Key Management * Click the Restore Settings button * Select Factory Settings * Press OK * Exit the BIOS and restart Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!"
@kingsdk3084
@kingsdk3084 2 года назад
After i hit "f10" to save, my computer restarts but it opens the page to type in the bitlcker code again. Any help?
@DashboardSymbols
@DashboardSymbols 2 года назад
Only this from another viewer (plus be sure security is actually off before F10): "I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: - When BitLocker is prompting for a Recovery Key and you cannot locate the key * Restart the system * At the Dell Logo keep tapping F2 * You will enter the BIOS screen * Go to Secure Boot header, expand and select Expert Key Management * Click the Restore Settings button * Select Factory Settings * Press OK * Exit the BIOS and restart Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!"
@jimbarrofficial
@jimbarrofficial Год назад
Thanks. If this works, it proves MSFT security is basically useless. Anyone with access to the intact machine can hack it.
@DashboardSymbols
@DashboardSymbols Год назад
Sadly true. Happy to help you though...
@JeanMartinezEspaillat
@JeanMartinezEspaillat Год назад
where is the link you spoke about?
@heartofalegend
@heartofalegend 2 года назад
Unfortunately, I tried doing this with secure boot both enabled and disabled, and it failed both ways. Has anyone else had trouble?
@vegetabrah1889
@vegetabrah1889 Год назад
When I disabled 'Secure Boot' and it started back up my laptop was stuck on the blue encryption key screen, so I had to re-enable 'secure boot', any other way how to find my encryption key? :(
@DashboardSymbols
@DashboardSymbols Год назад
Only these two bits from other viewers: "In the bios under one of the sub menu should be a an option that says reset keys, so you should select that choice." or "I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: - When BitLocker is prompting for a Recovery Key and you cannot locate the key * Restart the system * At the Dell Logo keep tapping F2 * You will enter the BIOS screen * Go to Secure Boot header, expand and select Expert Key Management * Click the Restore Settings button * Select Factory Settings * Press OK * Exit the BIOS and restart Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!"
@vegetabrah1889
@vegetabrah1889 Год назад
@@DashboardSymbols Thank you so much for your quick response! I will try these 2 options soon :)
@Ashleyhad
@Ashleyhad 2 года назад
Thank god! 2 weeks if been locke out
@DashboardSymbols
@DashboardSymbols 2 года назад
Glad to help...
@sofiawigstrom5972
@sofiawigstrom5972 Год назад
Hi! I didn't work for me either unfortunately. Having a Microsoft computer (bought in Sweden) , any difference??! Thanks in advanced 🙏🏼🙏🏼
@DashboardSymbols
@DashboardSymbols Год назад
It shouldn't matter where it comes from. So, pls be sure the instructs were followed exactly and if so, try these two tweaks from other viewers: "In the bios under one of the sub menu should be a an option that says reset keys, so you should select that choice." or "I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: - When BitLocker is prompting for a Recovery Key and you cannot locate the key * Restart the system * At the Dell Logo keep tapping F2 * You will enter the BIOS screen * Go to Secure Boot header, expand and select Expert Key Management * Click the Restore Settings button * Select Factory Settings * Press OK * Exit the BIOS and restart Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!"
@Ashley_81740
@Ashley_81740 Год назад
Same I tried everything for my Microsoft Surface Laptop, but nothing seems to work, I can't go of the blue screen. Did you find anything that worked?
@sofiawigstrom5972
@sofiawigstrom5972 Год назад
@@Ashley_81740 unfortunately not. Had to reinstall the whole computer and lost everything😏 seemed to be the only way for me!
@DashboardSymbols
@DashboardSymbols Год назад
@@Ashley_81740 Did u try the two extra tweaks from above?? And sorry Sofia...
@bernicej1625able
@bernicej1625able Год назад
Omg thank you
@DashboardSymbols
@DashboardSymbols Год назад
Glad to help...
@y2ksniper
@y2ksniper 2 года назад
I am trying to unlock an external drive which Windows locked by itself, and after I ran the command you drescribed in your video, I am not getting a numerical key, I'm only getting alphanumerical keys, any help would be really appreciated. Thank you
@DashboardSymbols
@DashboardSymbols 2 года назад
That's exactly what happened to me in the first part of the vid. The second part should give an opportunity to simply bypass the security protocol...
@lesjf8832
@lesjf8832 Год назад
Here's another scenario with bitlocker. My Windows 10 laptop crashed and wouldn't boot up. I kept being asked for the bitlocker key for every repair scenario and I actually have the key so I typed it in and it didn't work. I did some sleuthing and discovered that if the bitlocker file on the hard drive is also corrupted, the key is useless. My next move is creating a bootable disk and hoping I can restore my laptop that way. I bought a new laptop and immediately removed the encryption.
@DashboardSymbols
@DashboardSymbols Год назад
That is a very odd scenario. Good luck with the bootable disk...
@jcnot9712
@jcnot9712 Год назад
The bios thing worked but it now prompts me to enter recovery key specifically because i disabled secure boot. Man, what a nightmare.
@DashboardSymbols
@DashboardSymbols Год назад
That should not be the case. In any case, I have these tweaks from other viewers that may help... "In the bios under one of the sub menu should be a an option that says reset keys, so you should select that choice." or "I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: - When BitLocker is prompting for a Recovery Key and you cannot locate the key * Restart the system and tap the proper F key to get to the BIOS * At the BIOS screen * Go to Secure Boot header, expand and select Expert Key Management * Click the Restore Settings button * Select Factory Settings * Press OK * Exit the BIOS and restart Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!" or "Ok, what got me going was: - computer off - press key to enter BIOS (for mine specifically, an HP Envy x360 it was F10) - while in BIOS, the “Secure Boot” option was on the Boot section - so I go to the Boot section and disabled “Secure Boot” - while still in that Boot section, disable or clear all existing keys boot keys, that option is below the “Secure Boot” option - save pressing your BIOS key - with the computer turning on again, try to enter BIOS swiftly (or maybe you weren’t quick enough to enter BIOS and you’re on the Bitlocker screen, so just find your way to turning off your computer or by Esc -> Skip Drive -> Troubleshoot -> turn off computer - either way, you’re not done) - while back in BIOS, go back to Boot section and re-enable the “Secure Boot” option, AND also go down to the keys option and load the default keys - press your BIOS key to save and restart your computer - it should boot up regularly - final thing to do: search device encryption settings and then disable it"
@black_tiger3570
@black_tiger3570 3 месяца назад
Thanks
@DashboardSymbols
@DashboardSymbols 3 месяца назад
Your welcome...
@abdulrahmanm1018
@abdulrahmanm1018 Год назад
Hi, I much appreciate your support. However, non of the both ways did work. When I did the command way I did not get the numerical key. Disable option Siri to work also. Is there any other ways please.
@DashboardSymbols
@DashboardSymbols Год назад
The disable option shud work, so please try again and be sure to follow the instructs to the letter. Baring that, I have these two tweaks from other viewers: "In the bios under one of the sub menu should be a an option that says reset keys, so you should select that choice." or "I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: - When BitLocker is prompting for a Recovery Key and you cannot locate the key * Restart the system * At the Dell Logo keep tapping F2 * You will enter the BIOS screen * Go to Secure Boot header, expand and select Expert Key Management * Click the Restore Settings button * Select Factory Settings * Press OK * Exit the BIOS and restart Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!"
@abdulrahmanm1018
@abdulrahmanm1018 Год назад
I have asus vivobook, does it make difference. It is personal computer
@DashboardSymbols
@DashboardSymbols Год назад
@@abdulrahmanm1018 No difference...
Год назад
@Abdulrahman, did you find any solution ? I also have a Vivobook and I'm stuck even when trying all the proposed solution.
@abdulrahmanm1018
@abdulrahmanm1018 Год назад
@ After searching here and there I found the BitLocker key at one of the accounts used at the computer luckily. Noting that the computer and Windows installed/activated with local account. No even password to login. It happened after Windows Update.
@carmenbell5663
@carmenbell5663 2 года назад
This saved me! Thank you!
@DashboardSymbols
@DashboardSymbols 2 года назад
Glad to help...
@faikkurohman
@faikkurohman 6 месяцев назад
hi, im not clear with your point when you found that the numerical key you need is not "fully numerical" . how did you change the alphabet key to numerical key?
@DashboardSymbols
@DashboardSymbols 6 месяцев назад
What I referenced is that the only code or key I ever came up with for my machine included letters. The bitlocker code is 48 numbers only. I needed the bypass which is part 2 of the vid...
@mamtathakur9545
@mamtathakur9545 2 года назад
Hi there were two drive on my laptop one is linked with ms I'd but second is not.i was able to unlock one but having problems with other driver. I did comand prompt getting information other then password.pls help me thank you
@DashboardSymbols
@DashboardSymbols 2 года назад
Sorry. What's on the vid is pretty much all I've got. Maybe if the other drive were isolated somehow...
@ladylily
@ladylily Год назад
And this is why I have a Mac. I'm not at all trying to be "special" or arrogant. I had a regular PC with Windows for many years, and for many years, I went through garbage like this. I had so much lost so many times that I started getting scared starting up my computer. I'm not even going to discuss the amount I'd spend on virus protection that didn't work, computer labs to fix what Microsoft had done, etc.. The very moment I used a Mac, I knew I'd never go back. They aren't for everyone, I know. If you can afford it, though, it really is worth getting one.
@DashboardSymbols
@DashboardSymbols Год назад
Understand completely...
@alcopopgaming7601
@alcopopgaming7601 2 года назад
2:34 for me it shows that you must unlock this drive from Control panel. What should i do?
@DashboardSymbols
@DashboardSymbols 2 года назад
The control panel is never referenced in the vid. Please be more specific, or watch the vid again for instructions...
@nithinv2011
@nithinv2011 Год назад
I formated the c drive and installed new OS. Now my password and recovery key for bitlocker is not taking for the D, E, F drives. What to do? Will i need to format the D, E, F drives?
@DashboardSymbols
@DashboardSymbols Год назад
In truth, I don't know. But if you actually have 4 hard drives, you might indeed need to reformat, or at least bypass (part 2 of the vid)...
@BeStOfBaRi
@BeStOfBaRi 2 года назад
Hello sir, I have a Lenovo like you.... I disabled SECURE BOOT and then F10 but still it doesn't work... I checked and Secure Boot is disabled
@DashboardSymbols
@DashboardSymbols 2 года назад
Boy, that should have done the trick. If it really didn't, I've got nothing else...
@arijitbiswas4391
@arijitbiswas4391 2 года назад
Hi Gatto, did you find any other way to fix it? This trick unfortunately is not working on my lenovo laptop as well
@lechuckkalavera
@lechuckkalavera 2 года назад
Today I tryed in my hp after disable security boot, but it doesn't work either
@acenights1941
@acenights1941 2 года назад
I have a Dell computer and found this guy's comment online and it worked for me, too: "I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: - When BitLocker is prompting for a Recovery Key and you cannot locate the key * Restart the system * At the Dell Logo keep tapping F2 * You will enter the BIOS screen * Go to Secure Boot header, expand and select Expert Key Management * Click the Restore Settings button * Select Factory Settings * Press OK * Exit the BIOS and restart Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!"
@monieekhinton2722
@monieekhinton2722 Год назад
Any advice for me? I followed the steps and disabled my laptop. When it came back up, it went right back to requesting the Bit key?
@DashboardSymbols
@DashboardSymbols Год назад
Assuming the instructs were followed exactly, I can only add these two tweaks from other viewers: "In the bios under one of the sub menu should be a an option that says reset keys, so you should select that choice." or "I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: - When BitLocker is prompting for a Recovery Key and you cannot locate the key * Restart the system and tap the proper F key to get to the BIOS * At the BIOS screen * Go to Secure Boot header, expand and select Expert Key Management * Click the Restore Settings button * Select Factory Settings * Press OK * Exit the BIOS and restart Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!"
@cole7914
@cole7914 Год назад
I have the same issue with the same response via the command prompt. I have disabled secure boot in the bios. I am still getting the bitlocker recovery screen and still cannot see the key using that command in the command prompt. Please help!!!
@DashboardSymbols
@DashboardSymbols Год назад
Assuming the directions were followed exactly, try these two tweaks from other viewers: "In the bios under one of the sub menu should be a an option that says reset keys, so you should select that choice." or "I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: - When BitLocker is prompting for a Recovery Key and you cannot locate the key * Restart the system * At the Dell Logo keep tapping F2 * You will enter the BIOS screen * Go to Secure Boot header, expand and select Expert Key Management * Click the Restore Settings button * Select Factory Settings * Press OK * Exit the BIOS and restart Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!"
@engineeringkitchen9323
@engineeringkitchen9323 Год назад
Great
@victorquincanon4933
@victorquincanon4933 2 года назад
my yoga 7 sadly did not boot back into windows after turning off secure boot, so i could not decrypt. I wonder if they changed something\
@DashboardSymbols
@DashboardSymbols 2 года назад
Well, I can only add two things. First, try again just to be sure. Lots of tension experienced with the computer in such a state. Second, I have this from another user, which adds a touch. "I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: - When BitLocker is prompting for a Recovery Key and you cannot locate the key * Restart the system * At the Dell Logo keep tapping F2 * You will enter the BIOS screen * Go to Secure Boot header, expand and select Expert Key Management * Click the Restore Settings button * Select Factory Settings * Press OK * Exit the BIOS and restart Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!"
@josue679
@josue679 Год назад
The machine will start up but will continue to ask for bitlocker key how did you get to device encryption settings?
@DashboardSymbols
@DashboardSymbols Год назад
Part 2 of the video bypasses the whole mess...
@MichaelMedley-zb1ib
@MichaelMedley-zb1ib 15 дней назад
This was great for me except for one thing. When I used the command prompt and the BDE, all it showed was the numerical password, and not the Bitlocker password. I have tried multiple times to enter the key found in my Microsoft account information for this laptop. However, when I tried to use it in the recovery process, it is not recognized as vaild. Any ideas?
@DashboardSymbols
@DashboardSymbols 15 дней назад
Well, I see that you noted a Numerical Password, which is what I saw as well. However, if what you actually got was numbers only, that's what you want! Otherwise getting into the BIOS is the only way I am aware of to complete a bypass. The fact that you actually HAVE a a key in your MS account suggests a deeper problem that I am unfamiliar with...
@theblakex
@theblakex 5 месяцев назад
Do you know what would cause the recovery key to NOT work? I have my recovery key but it still wouldn't unlock it. I was eventually able to restore my computer to a previous point and that got me back in.
@DashboardSymbols
@DashboardSymbols 5 месяцев назад
Wow! I'm sorry, no, that's not something I've heard of. But given the Microsoft's poor implementation of the key in general -- after al, a video to help recovery? -- its only a minor surprise. Glad u got past it...
@jennyli1097
@jennyli1097 2 года назад
After I turn off the secure boot and save , it doesn’t not allow me to go to the device encryption setting . After hit F10, it restart and goes to the page to enter BitLocker code again. 😭 mine is Lenovo T14 Could you help me please?
@DashboardSymbols
@DashboardSymbols 2 года назад
Pls be sure you are actually turning it off. I did NOT in the video...
@tieguowang3572
@tieguowang3572 Год назад
Hi, thanks for you video, my situation is like yours that it shows X: drive instead of C:, and after run manage-bde -protectors C: -get, it only return the ID without the 48 digits password, do you or anyone know why and how to do next ? Thanks a lot
@ibnhasanaltamimy
@ibnhasanaltamimy Год назад
Did you manage to find a solution I’m in the same boat
@DashboardSymbols
@DashboardSymbols Год назад
Well, first, run it as X. Any label can be put in. Otherwise, simply go to the second part of the vid and bypass the whole mess...
@emmytock4645
@emmytock4645 Год назад
I have this issue too. I skipped to the second part, but it brings me back to the bitlocker recovery screen. Please help!
@DashboardSymbols
@DashboardSymbols Год назад
@@emmytock4645 ell, assuming the instructions were followed to the letter, I have these two tweaks from other viewers: "In the bios under one of the sub menu should be a an option that says reset keys, so you should select that choice." or "I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: - When BitLocker is prompting for a Recovery Key and you cannot locate the key * Restart the system and tap the proper F key to get to the BIOS * At the BIOS screen * Go to Secure Boot header, expand and select Expert Key Management * Click the Restore Settings button * Select Factory Settings * Press OK * Exit the BIOS and restart Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!"
@jalemanzo2820
@jalemanzo2820 2 года назад
the real mvp here
@DashboardSymbols
@DashboardSymbols 2 года назад
Glad to help...
@JaysasterGaming
@JaysasterGaming Год назад
We appreciate this vid, but unfortunately didn't resolve my friend's issue with Bit Locker, thank you anyways.
@JaysasterGaming
@JaysasterGaming Год назад
It doesn't show a key. He was unable to find said key. He followed all steps.
@DashboardSymbols
@DashboardSymbols Год назад
@@JaysasterGaming Have some tweaks here from other viewers... "In the bios under one of the sub menu should be a an option that says reset keys, so you should select that choice." or "I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: - When BitLocker is prompting for a Recovery Key and you cannot locate the key * Restart the system and tap the proper F key to get to the BIOS * At the BIOS screen * Go to Secure Boot header, expand and select Expert Key Management * Click the Restore Settings button * Select Factory Settings * Press OK * Exit the BIOS and restart Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!" or "Ok, what got me going was: - computer off - press key to enter BIOS (for mine specifically, an HP Envy x360 it was F10) - while in BIOS, the “Secure Boot” option was on the Boot section - so I go to the Boot section and disabled “Secure Boot” - while still in that Boot section, disable or clear all existing keys boot keys, that option is below the “Secure Boot” option - save pressing your BIOS key - with the computer turning on again, try to enter BIOS swiftly (or maybe you weren’t quick enough to enter BIOS and you’re on the Bitlocker screen, so just find your way to turning off your computer or by Esc -> Skip Drive -> Troubleshoot -> turn off computer - either way, you’re not done) - while back in BIOS, go back to Boot section and re-enable the “Secure Boot” option, AND also go down to the keys option and load the default keys - press your BIOS key to save and restart your computer - it should boot up regularly - final thing to do: search device encryption settings and then disable it"
@MrSimonmcc
@MrSimonmcc 2 года назад
Unfortunately getting into the BIOS screen does not solve the problem with Windows 11. At the moment I have a very expensive doorstop.
@DashboardSymbols
@DashboardSymbols 2 года назад
Had not considered W 11. But I the following from another viewer. Thought it was about Dell, but maybe W 11... "I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: - When BitLocker is prompting for a Recovery Key and you cannot locate the key * Restart the system * At the Dell Logo keep tapping F2 * You will enter the BIOS screen * Go to Secure Boot header, expand and select Expert Key Management * Click the Restore Settings button * Select Factory Settings * Press OK * Exit the BIOS and restart Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!"
@gopalnaidu5267
@gopalnaidu5267 27 дней назад
You can login to your Microsoft account from another device and look for the key for your particular locked device. If you have multiple devices with same account, match with the specific key ID given on your locked device.
@DashboardSymbols
@DashboardSymbols 27 дней назад
All true. But the issue is most have never been prompted to save the code to begin with. Windows updates have mistakenly locked people out...
@joeehamby6741
@joeehamby6741 2 года назад
Thanks #ADRINSLEGENDS you're such a talented person, and just thank you for this if I had my ways I would give you a hug thanks1️⃣✅🙏🇱🇷
@user-fv9uh2bg7e
@user-fv9uh2bg7e 2 года назад
Use what information to search the right key for machine? I don't understand.
@DashboardSymbols
@DashboardSymbols 2 года назад
Search the make and model of your computer for the correct F key to press to get to the bios...
@lechuckkalavera
@lechuckkalavera 2 года назад
I had disabled the security boot and it doesn't work anyway , the bios from hp looks newer than yours (ms-dos) mine and it appears legacy support disabled and security boot disabled in the same line then I have another key management like import custom secure boot keys, clear ssecure boot keys, reset secure boot keys to factory defaunls enable ms uefi ca key. But none of them works.
@DashboardSymbols
@DashboardSymbols 2 года назад
Wish I had a good answer for you, but don't. If you find one, report back if u can for other HP owners...
@acenights1941
@acenights1941 2 года назад
I have a Dell computer and found this guy's comment online and it worked for me, too: "I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: - When BitLocker is prompting for a Recovery Key and you cannot locate the key * Restart the system * At the Dell Logo keep tapping F2 * You will enter the BIOS screen * Go to Secure Boot header, expand and select Expert Key Management * Click the Restore Settings button * Select Factory Settings * Press OK * Exit the BIOS and restart Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!"
@nixindixin5235
@nixindixin5235 Год назад
Hey i'm really desperate. I need ur help. What if it tells you "no key protectors found" on the 1st step of code u demonstrated?
@DashboardSymbols
@DashboardSymbols Год назад
Honestly, no idea. Have u gone to step two??
@lenoranelson94
@lenoranelson94 Год назад
If your company uses a Microsoft Account that you access from home, your home computer may AUTOMATICALLY create an encryption key. You can find it by logging into your company's Microsoft Account and check your devices.
@DashboardSymbols
@DashboardSymbols Год назад
If you watched the vid, you'd know that the key was not saved for some reason in my MS account. Very very frustrating and given the number of views, I have much good company...
@louisalbertrivera9037
@louisalbertrivera9037 Год назад
hi, i disabled the seciure boot the bitylocker recovery key still opens up? do you have other steps
@DashboardSymbols
@DashboardSymbols Год назад
There shouldn't be. Please run through it again and be absolutely sure secure boot is OFF. Then come back here and let me know...
@ravinair6782
@ravinair6782 7 месяцев назад
Hi, Bitlocker not working ,i have windows 11 pro (not a licensed version) and i can see manage bitlocker option, but the same is not working, what could be the reason ?
@DashboardSymbols
@DashboardSymbols 7 месяцев назад
We may have a translation problem here. It sounds like you're trying to make use of bitlocker, but I suspect you're trying to get past it. I have three other tips from other viewers here and it seems that someone with the handle SEETSPY on INSTAGRAM might be able to help. Good luck! "In the bios under one of the sub menu should be a an option that says reset keys, so you should select that choice." or "I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: - When BitLocker is prompting for a Recovery Key and you cannot locate the key * Restart the system and tap the proper F key to get to the BIOS * At the BIOS screen * Go to Secure Boot header, expand and select Expert Key Management * Click the Restore Settings button * Select Factory Settings * Press OK * Exit the BIOS and restart Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!" or "Ok, what got me going was: - computer off - press key to enter BIOS (for mine specifically, an HP Envy x360 it was F10) - while in BIOS, the “Secure Boot” option was on the Boot section - so I go to the Boot section and disabled “Secure Boot” - while still in that Boot section, disable or clear all existing keys boot keys, that option is below the “Secure Boot” option - save pressing your BIOS key - with the computer turning on again, try to enter BIOS swiftly (or maybe you weren’t quick enough to enter BIOS and you’re on the Bitlocker screen, so just find your way to turning off your computer or by Esc -> Skip Drive -> Troubleshoot -> turn off computer - either way, you’re not done) - while back in BIOS, go back to Boot section and re-enable the “Secure Boot” option, AND also go down to the keys option and load the default keys - press your BIOS key to save and restart your computer - it should boot up regularly - final thing to do: search device encryption settings and then disable it"
@DavidRivera-fo6vf
@DavidRivera-fo6vf 2 года назад
I have an Lenovo c940, I tried both methods and they did not work for me. But I went into the BIOS and reseted the keys and that seemed to do the trick. I did leave all the settings the same as the guy in the video when I resetted the keys.
@DashboardSymbols
@DashboardSymbols 2 года назад
Good work...
@usmanshah739
@usmanshah739 2 года назад
How did you reset the key
@DashboardSymbols
@DashboardSymbols 2 года назад
Usman has a good question. What was the reset process u used??
@DavidRivera-fo6vf
@DavidRivera-fo6vf 2 года назад
In the bios under one of the sub menu should be a an option that says reset keys, so you should select that choice
@DashboardSymbols
@DashboardSymbols 2 года назад
@@DavidRivera-fo6vf Thanks David!!
@cabreram.4734
@cabreram.4734 2 года назад
I disabled Secure boot. Still asking the disgusting Bitlocker Key.
@DashboardSymbols
@DashboardSymbols 2 года назад
All I can suggest is to go back to be absolutely sure that secure boot really is disabled. It is exactly what BitLocker controls...
@sergeterwaarbeek1162
@sergeterwaarbeek1162 2 года назад
I have exactly the same. Lenovo. Didn't get the password and if i disable secure boot it keeps asking for the damn key. Enabled it and disabled it like 20 times now. No luck.
@cabreram.4734
@cabreram.4734 2 года назад
I formatted and reinstalled Windows. That did it
@DashboardSymbols
@DashboardSymbols 2 года назад
@@sergeterwaarbeek1162 Someone else just reported that he reformatted his drive and re-installed Windows. Fixed the machine, but his data is likely gone...
@DashboardSymbols
@DashboardSymbols 2 года назад
@@cabreram.4734 Just added that tp the mix, thanks...
@hafizkhalil9547
@hafizkhalil9547 Год назад
I have the same issue but after disabled the secure boot till now i am facing same issue, and my data is very important what should i do
@DashboardSymbols
@DashboardSymbols Год назад
Double check that secure boot is actually disabled! Should shut down BitLocker...
@udhayakumar-pc7vu
@udhayakumar-pc7vu 11 месяцев назад
hey , My issues in my harddisk there is 2 partion i had bitlocker key for 1 partion for another partion there is no key ?? what to do
@DashboardSymbols
@DashboardSymbols 11 месяцев назад
Honestly not sure. Here are some tips from others. Maybe something here will help... "In the bios under one of the sub menu should be a an option that says reset keys, so you should select that choice." or "I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: - When BitLocker is prompting for a Recovery Key and you cannot locate the key * Restart the system and tap the proper F key to get to the BIOS * At the BIOS screen * Go to Secure Boot header, expand and select Expert Key Management * Click the Restore Settings button * Select Factory Settings * Press OK * Exit the BIOS and restart Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!" or "Ok, what got me going was: - computer off - press key to enter BIOS (for mine specifically, an HP Envy x360 it was F10) - while in BIOS, the “Secure Boot” option was on the Boot section - so I go to the Boot section and disabled “Secure Boot” - while still in that Boot section, disable or clear all existing keys boot keys, that option is below the “Secure Boot” option - save pressing your BIOS key - with the computer turning on again, try to enter BIOS swiftly (or maybe you weren’t quick enough to enter BIOS and you’re on the Bitlocker screen, so just find your way to turning off your computer or by Esc -> Skip Drive -> Troubleshoot -> turn off computer - either way, you’re not done) - while back in BIOS, go back to Boot section and re-enable the “Secure Boot” option, AND also go down to the keys option and load the default keys - press your BIOS key to save and restart your computer - it should boot up regularly - final thing to do: search device encryption settings and then disable it"
@BIGLOVE4TRUTH
@BIGLOVE4TRUTH Год назад
My Microsoft bitlocker recovery key says “failed to unlock with this recovery key”. Pressing f1 does not get me to full bios where I can arrow down
@DashboardSymbols
@DashboardSymbols Год назад
Again, search for the correct F key...
@imagingschool9799
@imagingschool9799 Год назад
Hello, can someone please help me with the recovery key. I followed the steps and was able to DISABLE my laptop. When the device restarted, it went right back to the same blue screen? What's going on?
@DashboardSymbols
@DashboardSymbols Год назад
A lousy Microsoft update. Assuming the instructs were followed exactly, I can only add these two tweaks from other viewers: "In the bios under one of the sub menu should be a an option that says reset keys, so you should select that choice." or "I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: - When BitLocker is prompting for a Recovery Key and you cannot locate the key * Restart the system and tap the proper F key to get to the BIOS * At the BIOS screen * Go to Secure Boot header, expand and select Expert Key Management * Click the Restore Settings button * Select Factory Settings * Press OK * Exit the BIOS and restart Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!"
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