My Shadow of Spawn figure is the same way. I played around with it till I got it the way I want. Also, Spawn's suit is a living parasitic organism just to put that out there. Its called K7-Leetha. This living, symbiotic costume is made of necroplasm and is bonded to Spawn's central nervous system. The suit has a mind of its own and can form any weapon to defend Spawn. It also gives Spawn ESP senses.
It's not just me, Fwoosh mentioned it in his video and so have a lot of others, it was clearly a problem with the design of the shoulder joints in these figures
Tried that and it doesn't work, that shoulder ring still just flops around and shows the gap. The issue with this figure is they made the arm pegs too long and they stick out too far to hold the shoulder rings in tighter to the torso where they belong