So click that subscribe button! Has this fuel issue happened to you with your classic…? Or even a modern, say a van that needs the door open to access the flap…?
This is not just BP. The rules for dispensing fuel are published and quite detailed. The BP staff did as the rules state. Granted, some rules seem trivial/excessive in today's world. Another, that if applied, winds people up is for motorcyclists. When refuelling you must not be sitting on the bike. Rationale when this rule was made was perhaps that if you spill fuel over the sides of your tank it will ignite on the hot engine resulting in you toasting your bits before you get off the bike. Now, imagine you have an off road bike and no stand. Gets a bit awkward trying to put fuel in whilst holding your bike up if you cannot sit on it. There are many, many seemingly silly rules that all fuel dispensing staff should have been taught. Most fuel places seem to only apply the rules they want and don't fully follow those that are published.
This is the same company that tells you on a sign next to the pump to switch your phone off, next to a sign that tells you to “Pay by Phone”. You can’t make this shit up. 🤪
it would be interesting to go into the office and say that you are trying to pay by phone but the call isn't going through because the phone is turned off, do they authorise you to leave site before paying so you can get to an off site area where phones ARE allowed so you can pay by phone.
Just buy a fuel can, then stand there hogging the pump whilst you keep filling it, paying, tipping it into your tank and repeat! They'll soon get fucking bored of that! 😆
Once the fuel has started to flow, then open the bootlid and continue filling up as normal, unless they are watching you, I doubt that they will kill the pump!
@@jonathanellis1842 Now I have learned something. I had never heard of "jobworth". According to Wikipedia: A jobsworth is a person who uses the authority of their job in a deliberately uncooperative way, or who seemingly delights in acting in an obstructive or unhelpful manner. It characterises one who upholds petty rules even at the expense of effectiveness or efficiency. I've encountered those type of people and didn't know they had a name for that behavior.
Besides being a pain to do, I would not want to have to carry around fuel can that could leak or emit fuel vapors in my car. I really dislike the few times I need to fill fuel cans for the snowblower or generator.
I live here, I got to see the oil first hand and its effects. But it was not BPs fault, never was. It really wasn't the drillers fault either. No one could have expected the gas pocket that caused the blowout. Those things are going to happen in a modern energy using world. We can always go back to the caves I guess.
@@Dannysoutherner And yet, Schlumberger pulled out the day before as they considered the operation as unsafe... Encountering a gas pocket should've been managed safely, it may have been an unexpected circumstance but encountering gas pockets is to be expected when drilling for oil so it's not an excuse for the disaster. There's plenty to say that it was BP's work culture that was at fault...
I read the reports at the time. No one had ever encountered this type of pressure before. BP held the lease but another company did the exploration drilling that went bad. I don't work for BP but I still don't see how they caused it. Then, like now, we have an energy hating president who would like nothing but to take cars away from the public. What better way than to shut down oil drilling?
The original saying of "The customer is always right" was in reference to the market, as in what is popular and gets bought. Its been twisted to mean "the customer is always right" at face value. So technically, if enough people complain about this issue or boycott/shop elsewhere, the customer would be always right. Its kinda like how "Jack of All Trades; Master of None" got twisted to mean its better to be specialized in one thing, when the original quote is "Jack of All Trades; Master of None, though oftentimes better than a Master of One."
@@vietnamrebel wait till you learn "blood is thicker than water" is EXACTLY the opposite. its actually "The blood of the covenant is thicker than the water of the womb.” so literally chosen allegiance is stronger than a dumb blood bond.
@hyndscs Yeah, what determines taste? Popular opinion. My phrasing is a bit different but its essentially the same. If people don't like your product, no matter how good it is, it doesn't matter if people won't buy it. That would include boycotts, cause it'd be distasteful to buy from a bad company
Geoff, here's what you ought to do (it would make a funny video). 1- Go to BP fill a plastic petrol can. 2- Go in and pay. 3 Return to car, open boot and fill from the can. 4- Close the boot. 5 Return to step 1 and repeat until your car is full. I would pay money to see you do that😂.
@@ridbanner1407 yes it would be but it is also complying with their stupid policy while taking up a spot at the pump no one else can use while you are parked there
This is Bongland. Common Sense is banned. Common is a discriminatory word and using it is a micro-aggression. Sense discriminates against those who are differently abled and may do things that appear to have no logical connection to the situation at hand. Pointing out such inconsistencies in someone's actions or behaviour may be an offence under the Hurt Feelings Act of 2020. The police will deal with offenders most severely, whilst ignoring trivial crimes, such as underprivileged gangs of Scrotus Vulgaris helping themselves to your pride and joy. Evening_All.gif
When I worked for Wolverhampton Council it was very obvious that those people "with qualifications" but no sense common or otherwise we're never dismissed they were promoted sideways and up. The result "dickheads" at the top!
Hardly, as Geoff the chav himself admits he would pumping fuel right next to a fully exposed hot engine. The past is a different country and they did things differently there.
As my late father used to say - and he died in 1979 - “Common sense is a commodity In extremely short supply.” That gains more and more credence by the minute.
Excellent point. Apparently it's not confined to Earth as I recall a quote like "The total amount of intelligence in the galaxy is constant, but the population is increasing".
@user-js4vx3by8i > As my late father used to say - and he died in 1979 - “Common sense is a commodity > In extremely short supply.” That gains more and more credence by the minute. One saying I heard once was "Common sense is like a superpower round here".
@@anonnona8099 I bought our office manager a coffee cup emblazoned with "Common Sense is a curse because those who have it are forced to deal with those who don't".
Here in Australia, you only go to a BP if there is no alternative, as they are on average, 25-30c a litre more expensive than everyone else. Mostly fleet and company vehicles use them as they are locked in on a contract.
I agree that BP is usually the most expensive, but you can find cheaper BPs if you use a petrol price app. I have a lease car that has a BP card with it and I can also earn Qantas FF points - so I'll use BP when it's priced right.
I’m in Sydney. Metro, Payless, Budget and a bunch of other no name _servos_ are usually 10-20c cheaper than any of the usual suspects. Shop independent. Woolies and coles / Wesfarmers get too much of our money anyway The road to hell is paved with convenience
70% of DeLoreans have the filler under the front-boot. The first 2700 that were made had a fuel door on the front-boot/front-trunk cover. The remaining 6275 cars had a solid boot/frunk panel and cannot be fueled without opening the cargo area.
Not just a classic car problem. I had a 1995 Mitsubishi Express. The filler was inside the passenger door. So you had to open the door to get to to it. Reason for the design was no locks required. So some vans will also not be allowed to fill. My sister-in-law has a VW Beetle and you have to open the bonnet to fill that.
On some older American cars the fuel cap is under the rear license plate or one of the tail lights I wonder if that would be allowed? Which you probably wouldn't be driving one of those there they wouldn't fit on a lot of roads lol
@@redtra236In the 70's & 80's having the filler cap behind the back plate was quite common. It actually makes sense since you can fill up at any side of the pump. My 87 Fairmont was like that. When I got my 89 Orion it was on the side and it was a pain. My neighbours Humber had it behind the left reflector in the break-light cluster.
It's always BP though. I was at BP station once and the tannoy demanded I take my helmet off at the pump. I wandered in and said "What?" and got told it was company policy that all motorcyclists have to remove their helmet at the pump. I was not in the mood for the aggressive manner this was delivered in either so I asked how far the next garage was and the response was a scoffing noise and "Oh, 20 miles up the road!". He got sworn at and called a liar at this point cos I knew damn well there was another one about a mile further on. 1st and only time I've been asked to remove a piece of safety equipment on a garage forecourt in 35 years of riding. The second time was a BP at a motorway services who demanded I get off the bike to fill it up (you can't completely fill a motorcycle fuel tank unless it's upright, makes may be 20 miles of range worth of difference). I tried explaining this to the bird behind the counter but nope. Utterly ridiculous. And don't forget, BP is the company that drilled a massive hole in a Mexican oil field and released Cthulhu. B*stards.
In South Africa the idiots are shell. There is a sign saying you must get off your motorcycle and not use a cell phone, then they bring you a cell phone so you can authorise payment.
Actually, you will find it IS required for you to get off your bike and place it on a secure stand for fuelling . It was standard at our company (NOT BP) . We had to do CPL courses and in the HSE section it was forbidden to authorise a pump while the rider is astride the machine OR not securely on a stand. Most pumps or canopy pillars will display the do's and dont's and it is clearly there . Sure enough , one busy afternoon many vans and cars on the forecourt where the pumps closest to the road are obscured at the best of times gets authorised and a biker slipped , bike went over and he got momentarily pinned under his bike with fuel glugging all over him ...hot motorcycle too .....(you see the problem?) we had to get the spill kit out all because he was too lazy to put it on the stand . In the mean time , the WHOLE forecourt HAS to be shut down until the spill was dried up and disposed of. Which means cones at the entrance and exit to prevent people coming in . Thus lost business .The person that authorised the pump got a reprimand from the manager . Im a biker myself and the amount of times I have had irate brothers coming in complaining about not being able to FILL their tanks right to the brim if its on the stand.. I dont think I have EVER filled to the brim on any of my bikes since adulthood .
@@gpo746 In 35 years of riding I've been ordered to get off the bike once, therefore, I put it to you that concern for a bikers safety isn't shared by many who don't secretly want "Respec mah authoritaaaar" to be their family motto.
My eldest daughter used to work at a petrol station at weekends when she was at Uni. Ive just asked her about this. She says they're supposed to come out to check. Once they've seen its not going into a bucket or some other dodgy receptical they should authorise the pump. My guess is they couldn't be arsed to come out to look. My advice is contact someone like Practical Classic magazine
Used to work in a petrol station, we only had to check 3 things - not smoking, not using mobile phones & if using a fuel can that it didn’t look dodgy 🤣
How do they (the clients) pay if they can't use their phones? Seriously, I know quite a few people who don't carry bank cards anymore. It's always pay by phone.
I love how this guy prefaced the video by saying "if I came across as quite rude", so I was expecting some fireworks, and this guy was by American standards very reasoned, rational, and as the Brit's might say "jolly".
I think Geoff is of the view that as an Englishman if you don't start the conversation with "I'm terribly sorry to bother you, but would you mind awfully..." then you are but one step from unbridled chaos.
Oh, yeah! If that had happened here in the US, especially in a big city, things wouldn't have ended with smiles and well-wishes! And I'm understating it. It's good to see that people in the UK are still as friendly and good-natured as they were in the 80's and 90's when I was there last.
Boycott BP mainly because they are most expensive. I personally can't see the issue their policy. Fill up with petrol over a hot engine, what could possibly go wrong. This is most likely down to insurance or similar. Can't see the drama personally.
@@sduk451 Oh dear. If you cannot see the problem with that policy you are clearly happy yo be acused of being a fuel thief without any evidence. How odd ! (Heat from an engine will not ignite fuel ... just as mobiles phones will not either) !
It's not BP though, it's the half wit on the till. Obviously the intention is if you're filling up a car that doesn't have the filler in the boot. Stupid people work at petrol stations.
Perhaps in some states, in most states in the US you pay for at the pump, pump your own gas and nobody gives flying crap... you can even pump gas at stores after hours at many locations with nothing but a security camera probably on you.
I stopped going to o e place for fuel that was suppose to give a 4 cent per gallon discount when paying cash cause all their new cashier's kept forgetting, and also cause I hated waiting over 5 minutes for them then to correctly authorize the pump. . just saying. It's the little things that make or break a business
This ban is all due to some accidents at these service stations. One of BP's service stations burnt down with a fuel tanker in Melbourne Australia a few years back, where a lady was filling up an illegal container in the boot of the car. The static electricity ignited the vapours, and the whole service station went up, with the Fuel tanker at this site. Clean up bill cost millions. That's why this has been brought in. Last few years there has been at least 6 Service stations that have gone up due to the negligents of motorists. I do feel your pain, most of us suffer for others stupid ignorance at these sites, even with all the warning signs at the pumps.
The lady should never have filled an illegal container . A safety regulation already existed to prevent accidental fire . But it can still happen with legal a container if panic ensues and it gets spilled following a fume ignition flash . Also the static electricity danger regions are known about like in Calgary Alberta where you get zapped touching doors .
@@Philip-hv2kc Yes but many people do things they shouldn't at the bowsers. Also many service stations also do not take hazards seriously, yes static is the biggest danger at the service station, and at fuel tanks. That's why these policies get put into place sadly.
Since any salesman can write a note one time I said that I would only accept either a published document (which meant Legal had approved it) or a letter on Company letterhead signed by an Officer of the company (who would not have risked Rhee job signing off on a lie). The salesman went away.
Get them every time these woke retards think their policy is above law and it sends them in a right tizzy when their told it is as as relevant and useful to me as used toilet roll it only applies to you. If they push it I generally say 50k a year as a contractor and up front then I will listen and observe your policy if not shut up I don't want to hear it anymore.
I rather doubt these hassled shop workers have conspired to implement such a devious policy,asking for written confirmation from them seems puril go to the big cheeses ,follow the money ,I bet you'll find H.R or green policies at the root of the matter!
Do you really believe that _every_ employee, at _every_ company, is obliged to produce *written legal evidence* for _every_ policy that _every_ Karen wants to see, _every_ time? 🤦♂
@@maxhugen I only did that twice. Both times when I knew that the salesman was lying to me, and that I was the one who was going to get in trouble at work if I believed their bs.
But surely that means that no car can fill up in a BP as we now have little doors that hide the petrol filler that we have to open and keep open in order to fill the car with fuel??
No this issue is about BP dictating that you have to close all parts of your vehicle whilst filling your car. What they are really saying is none of us can be trusted
This is so alien to me. Belgium, most pumps are fully automated, put in your card, the pump starts, put the nozzle in, click the "keep pumping until it's full" catch on, walk off and sit in your car for a minute. If the catch is broken, jam your tank cap in the trigger to keep it on. It still can't overflow. Technical difference aside, the lack of common sense here is scary.
You've managed to avoid the health and safety brigade over there for a bit then. Trust me they'll come, plus the CCTV and other checks to make sure you are not stealing the fuel.
Here in the UK it's automated as well, but the staff can disable pumps. Mostly it's supposed to be about preventing a recognised pump and dash criminal from using the pumps but also for health and safety if they see underaged people trying to operate the pumps or someone filling up unsafe containers. I remember there was a guy in Texas that was pumping fuel into wheelie bins carried in the back of his pickup truck.
@@scrambler69-xk3kv Use chip or RFID cards instead, then they can't skim as they are encrypted. If there is combined magnetic and chip card readers, there could be a skimmer on the magnetic portion, but theres a solution: Take a neodymium magnet, and swipe it along the magnetic strip on your credit card. It will erase the magnetic strip, so the skimmer can't read it. Then you pay by the pump but using chip or RFID instead. Can't be skimmed. Its much better to pay by the pump as they can't hog the prices. Some untrustworthy gas stations have a price on the sign and pump, but then say "ooh we set the price wrong" and then forces you to pay a higher price. By paying by the pump, they can't ask for a higher price unless the price is "obviously wrong", then they can post-charge the card. But such post charges can not be done so often either, so if a gas station tries to cheat the system they lose the ability to post-charge. Then the card aquirer will say, you have to be more careful when setting prices, now you have to swallow the loss for the incorrect pricing. So its MUCH safer to pay at the pump, because then you pay as advertised, not what the clerk decides at the point of pay. Thats the risky thing with paying AFTER you have consumed the goods, they can just claim "ooh the prices on the sign is wrong". Thats why you always pre-pay, if they ask for a unreasonable price, you can always abort the transaction. Hard to abort the transaction if you already filled up and theres disagreement about the price.
I worked in a place that had a lady transport busybody 🙄 checking lights etc, she said no vehicles would leave the yard without lights and a mechanic would come once a month to sort anything..... we use to change our own bulbs and told her this and her response was "we weren't qualified to do that 😂 She didn't last long there😊👍🇮🇪
I'm 71 years old and have to show my ID at the store to buy beer. In this wonderful (sarcasm) new world we live in where CCTV cameras are dirt cheap, and internet bandwidth is abundant, most big companies have cameras everywhere and monitor the goings on at a store any time they want. As such, employees are faced with the prospect of minimum wage (or overseas contract) corporate drones watching over their shoulder and reporting them for breaking the "rules" despite the fact that they have zero context on the situations they are observing. They are just protecting their jobs (or the jobs of the store manager) from the upstream Karens.
It happened to me once in a shopping centre, a young sale's promotion girl asked me if I was over 18 , I said no and walked away laughing my head off I thought it was really funny I'm 65 haha.
You're lucky. I'm in my mid 30s and still have at least another 4 decades of this madness to go. This is why I'll never quit smoking, what's the point lol.
Had the same at a Shell station with my TVR. Explained very politely that the fuel tank is in the boot and they let me fuel up then. A friend has just waved a jerry can in the general direction of the counter and has the pump turned on with the boot open. Guess they didn't wonder why a 5 litre container took over 40!
See my comment elsewhere - I have been refused fuel when trying to fill a metal can because they only allowed 'cans that were made to take petrol'. Despite the fact that my can had 'PETROLEUM SPIRIT - HIGHLY INFLAMMABLE' stamped on it and had been made specifically to carry petrol (OK, in 1937 🙂), as far as they were concerned the fact that it was made of metal disqualified it from being used for that purpose. As most jerrycans are made of metal I am surprised they allowed it!
Looks like BP's think tank is catching up with the stupidity of governments. Although the positioning of the filler neck,over a hot engine,is a pretty stupid design.
Apparently it was quite common in older cars to have the filler pipe in the same area as the engine. Potentially dangerous, yes. But I bet people were more careful not to spill when filling back then too! haha
@@soundseeker63 I have had petrol boiling on an exhaust manifold before. But not a good idea if you spill some over the plugs and then start up without a good contact.
I had a pull by a copper for "having a unroadworthy car" ...Why unroadworthy? Because it was smoking and for me "revving " my engine I replied "of course it does, its a Trabant !" I had to educate the copper and tell him it was a Two stroke , still looking baffled he said " So , what " I replied... You ADD oil to the petrol .... thus it smokes and being a 2 stroke it revs freely and highly . I had to educate him further by popping the bonnet and showing him the fuel tank.. RIGHT ABOVE THE ENGINE. The fuel gauge was a plastic dipstick , I opened the filler neck and dipped it , he smelt it and jumped back when he realised it WAS petrol in there . He didn't want to know after that , told me to get on my way .. Had an issue at one petrol station where I was refused and I used the plastic jerry can from the boot to fill it up , made a farce out of them as when I paid I kept doing it in 2 liter lots just to piss them off , going back and forth to pay . The silly old bag serving said "why don't you FILL the petrol can ? " My reply, "why don't you just let me fill my tank "? . Funny, because next time I went there she never said boo to me and just let me crack on and fill up my tank .
Positioning a filler neck over a hot engine? What, you mean like most motorcycles? It’s not that rare. Even my chainsaw has its filler above a hot engine
Im a tree surgeon. I won't use BP, they refused to authorise the pump to fill our Jerry cans whilst in the back of a landy. So I removed the cans and they still wouldn't authorise the pump due to filling jerry cans 😅
BP and all petroleum petro dollar and world governments are obviously owned by the same family but i still havent been to Bp in years has it really gotten that bad what an odd thing maybe theyre going to turn into ev stations or something
Wait a minute! The pump has to be authorised? That is literally unheard of in Germany. You go to the fuel station, pick a pump and just like that the refueling process starts and you pay afterwards. No extra authorisation is needed.
Maybe contact BP head office for a comment, this is a chance for the to rethink their guidance. Either that or go back and tell the it's not a boot it's a fuel flap.
it is fuel flap, the boot is guess rear engine car the boot in the front of car. flap is part body work to protect from theft as behind the flap most cars do not have lockable fuel cap unless they have no fuel flap and cap on out side. so in theory the engine cover is a fuel flap. id go back at a busy time and fill a fuel can up and then when got fuel you wanted put in to car before you move, guess what doing that way far more dangerous than just using the pump so that get the message across @@_Why_123
@@_Why_123 You mean Jim Ratcliffe , CEO of INEOS , who own BP and classic car and Land Rover enthusiast - he bought and restored Land Rover No.1 ( oldest land Rover in the world ) , before rallying it across the Sahara Desert ! He probably does not put up with nonsense .
Maybe they should reclassify the Bonnet or boot Lids of these cars as are just a really large outer fuel doors seems no different than the outer fuel door you'd find on the side of most modern cars.
Had the same problem at Esso a few years ago with my military lightweight Landrover where the fuel filler is under the drivers seat. The attendant came over to inspect then used common sense. I was going to poke the hose through the window if all else failed. You just need to laugh at it all.
To fill my ex army 1970 Land Rover its necessary to take out both front seat cushions (its twin tanks), lift out two metal covers, take out and pull up the tank filters then fill each tank. Its a right faff so I tend to brim it. Filling means having both front doors open and reaching in with the hoses. The trick is to pick filling stations with disinterested teenagers who are on their phone the whole time, they never look out the window😀
Bet that policy was made up by some graduate at BP who has never had another job just straight from university to BP lives in London, never owned a car, and uses pubic transport !
I remember going to the petrol station with my mate in his series 1 Land Rover Defender, you've gotta lift up the drivers seat to fill it up. The person inside didn't seem impressed and refused sale... But he filled up his jerry can then poured it in to his tank 😂 then when he wanted to fill his jerry up again they refused 😂
The Honda range of c90 -c125 small bikes are also under the seat to fill the tank . But for everyday motorbikes anyway the tank sits on top of a hot engine, the proximity of fuel nozzle to hot engine exactly is analogous to his Renault situation, but one is permitted while the other is not .
@@Philip-hv2kc I've always wanted a honda c90, a old work colleague use to tell me of his travels on one. He told me he traveled from Preston to lands end in Cornwall via normal roads and it took him about 13 hours to get there. I never knew they had underseat fueling also
Round about 4,500 left in the uk give or take with the bettle tho we will never know how many of those owners haven't modified the fuel intake tho or if they even driving them or even driveable, this will admit was from quick search so this info could be wrong. But if not then have in mind we have 41.3 million cars in the uk as of September 2023, so i guess BP is out with the few in with the many. With this quick research seems in 2014 they started to take a large hit with less and less of the beetle of them on the road every year since the graph starts to drop down pretty quick instead of the steady decline from it used to be in 2005 - 2013.
@@asensibleyoungman2978 Not really , unless you have a high tension leak , but even then you will only get a small flash as there won't be that much vapour present .
One of my old cars is a Trabant and the fuel tank is under the bonnet above the engine. Many a time i've seen them giving me a good look but never been refused yet. On one occasion the till person said i could see it was old and strange looking so it was probably ok. 😂 I think they were talking about the car🤣
In about 1974 a very small Fiat came in the the station I worked at. Guy just bought the car and we took minutes finding the gas filler. It was in the back over the motor. Maybe just ancient memory but I swear it was over the exhaust manifold. Guy that just bought it stood and stared. Said umm will you fill it? Me being 18 said yeah why not everyone else must have.
Meh, nearly every motorcycle has the fuel tank and filler right above the entire engine. Motorcycles bursting into flames as they're refueled is less common than an EV immolating itself just sitting doing nothing.
Ironically, I had to fuel the Renault 11 yesterday, but it had a flat battery 🔋 😢, so slapped it on charge, and, as it was going to need fuel, rode to tesco with a 25Ltr steel fuel can, " No, you can have fuel, but please move your ebike away from the pumps, we don't trust it!!!" ⛽ 🚲 🔋 🔥
Well I can understand that! EVs are bad enough, but apparently ebikes and the like often use rather dodgy Lithium batteries, and account for a lot of fires which are really difficult to put out.
@@joelmartin2549 granted,but while Ebiking my way back, I kept thinking 🤔 next to me, on the other pump, was a '22 Hybrid range rover, his lithium battery 🔋 🔋 is HUGE, and, like the Ebike, is known to spontaneously erupt like a volcano too..... so, will they get banned soon too?
Where did"Dixon"go? The present bunch do seem worrying,however as this officer seemed a bit older than the norm it might have been OK to have addressed him this way!
Thought they had the tank mounted in the front above the drivers legs. So not above a hot engine. Very common in 1930’s cars were fuel pumps weren’t invented. Fun fact. You are more likely to be killed if you have an accident in a beetle than a Ford pinto! Does your beetle have the washer jets powered by air pressure from the spare tyre, ensuring that the spare is flat should you need it.
@@madhatter8253Yes, same but different, abviously the tank isn't over a hot engine. I wonder if the rules still stand? Have you tried filling at BP, my beetle is still off the road so 🤷🏻♂️
This lady handled the situation of an irresponsible customer perfectly, the fact he put her in that situation just to make content for his paid RU-vid channel is disgustingly selfish.
@@paulshanesmith What? He showed us how stupid the policy is to someone with an older vehicle. I am quite sure they would of banned the car if it was a potential risk years ago. The fact the car is still there and still running suggests it is not a safety issue, just big brother and think tanks going over the top. I am sure whoever thought of that got a gold star.
I had that insanity from BP with my Land Rover (filler under the driver's seat...). This "elfin safety" nonsense has gone too far & BP corporate need to sort their $**t.
It's not "elfin safety nonsense"; we are required to adhere to the rule that we must see that the nozzle is in the filler before authorising. What we NEED is a customer service attitude that sends a staff member out to check visually, so the pump can be authorised. That's what we do; and I've been sent multiple times. This is what the people failed to do in the video; they stood on the rule about being able to see the nozzle/filler, distorted it to suit their purpose with a cowpat justification, and then refused to look for a workaround. It would never have happened at our place; maybe THAT'S why we've been voted the BP Store of the Year...
You can't make this crap up ! Oh well, plenty of other petrol stations. If I go in with the top down on my mx5, technically the cars open, and they have served me in that situation!
@wealdstoneraider5364 Calm down ; by the time you go in and pay , any vapour will have dissipated . Heat alone is not a source of ignition , even if you spill fuel on a hot manifold , it will just fizzle and evaporate . It needs a spark to ignite vapour , and the fuel air mixture has to be correct .
That is when you get enough friends to get gas at the same time with cars that have the same trunk fuel filler issue and just tie up the gas station from making money, I think the no open door issue policy will go out the door really fast.
Absolutely, I was going to post the same idea, probably far more abusively though. Come to think of it how many friends do you have with dodgy Renault that'll actually get there..... ( ho ho groan).
These were a very common rental car back in the '60s - a friend as well as my Father-in-law had them, loved driving them. Never had a fire, nor a dumb servo company.
I don't think that's the same thing - on the Mercedes vans I'm familiar with, you open the door, then open the fuel filler flap, then it's possible to close the door again while the fuel filler flap is still open.
strange that I've done many thousands of miles in my works Mercedes Luton is filled up at lots of filling stations including BP and no problems they must show you a proper signed letter from a high up member of the company
bullshit because you have to open a fuel DOOR has to be open to fill any vehicle !!! and tell them that they can't sell fuel no more to anyone according to the rules. no open DOORS anywhere on your car !!!
@kevinbrookes6550 > If you have an odd couple of hours to spare you could sit at a pump waiting for authorization, > taking up valuable forecourt space. Having first made absolutely certain that there is no limit to the time you are allowed to remain there, because in an awful lot of garages there is, it's monitored by ANPR cameras and enforced by a parking management company, and if you stay too long, you will get a parking charge from them. Provided the signage was all OK you really would have entered into a legally binding agreement with the PMC that if you stayed for more than X minutes you would pay them £Y. In a situation like that you would have zero chance that the garage operator would intervene on your behalf to get the parking charge notice cancelled, and anybody who blusters on about not paying it is pi~~ing into the wind.
Don't be so insulting. It is not her fault!. It is BP's stupid policy she is only an employee and has to abide by BP's rules or possibly loose her job.
@@bondjamesbond9041I have a feeling it’s down to the sites Petroleum License. Her allowing it may result in the station being hit with a fine & her loosing her job.
Nobody would even notice if she had authorized the pump, because she would have been using common sense to interpret the rules safely. (if she had any common sense)@@bondjamesbond9041
The early VW Beetles has the gas tank under the front hood and there are still a lot of them driving around, guess we won't see any at BP, their loss. As a side note, our local bee keeper runs his honey delivery van on bee pee!
@@danielsellers8707 the bonnet on an air cooled VW is at the rear ; that is the boot at the front . And on some of my Mercedes the filler is behind the rear number plate .
What you need to do is take a petrol container, fill it up at the pump, then from said container fill the car (however many times it needs), film all of this and send it to BP and show them the futility of the exercise....
Policies can be arbitrary and this incident is definitely eye opening, I would have asked for a copy of their policy, no doubt they would say to that 'it's online' as they sounded as though they had no interest in serving you and it was easier to simply refuse service 'because it's policy', which is order following mentality right there.
I used to go to Sainsburys and always stand with the nozzle in my hand waiting for the display to reset to all 000's after a garage once tried to make me pay for the previous persons fuel but Sainsburys won't authorize the pump unless the nozzle is stuck in the filler hole with the last person's price on the pump. Health and safety gone over the top.
Get onto the local Renault club, and VW club with early, in the front boot fillers while you're at it, have around 20 members all turn up at the same time, parked in front of pumps, waiting to be authorised. I wonder if the BBC 'tube' would want a bit of that?
Ford has a Transit van over here in the United States that the driver's door has to be left open to be able to access the fuel, my co-worker showed me and you have to open a panel basically inside the door jamb.... I just stood there and shook my head. You can probably shut the door while filling but then you can't close the fuel filler panel without reopening the door first.
Ford/Renault/Citroen/Peugeot/Opel have vans made on the same platform. Fuel door flap is designed in a way so you have to open the door, open the fuel flap, pump the petrol then open the doors to close the fuel flap. It's harder to break in and this kind of design eliminates the need for yet another lock.
@@nts_nathaniel Mercedes-Benz Vitos same thing. The newer Opel/Toyota/Citroen/Nissan ones don't, at least the smaller Vivaro, etc. Fiat Talentos and Ducatos have the flaps too.
Yeah but you can close the door while you're filling. The post office has some amount of Mercedes Benz metris vans in the fleet and they are the same way. But these people who are "just following the policy" are part of the problem. It is just idiotic to refuse sale because of that.
I have a good one for you. It was not in the uk. I was refused an mot on a vintage motorcycle with gas lighting for having no brake light. I tried to explain using matches during braking was dangerous. It did get corrected.. also had problems filling a steel petrol can. They would only allow new plastic cans.
@@jacobfoster6773 At least here in the US there's some self serve stations with no employees present. And most of the ones that do don't require the employee to authorize it if you pre-pay at the pump with a credit card.
I got told off for using my mobile over the PA at a Shell station while using the app to fuel and go. I have also had a clown stop the pump at Tesco as they stated I wasn't paying attention to how much I was putting in while using the pre-set amount feature on the pump.
Does that mean you can’t fill up a convertible till you put the top up? Will there hear explode if you turn up in a model T or something with the filler under the seat
Like in the full lockdown of 2020 no one would accept cash yet when I paid for an item by contactless card. Was then handed a paper receipt. This is the UK insane asylum in 2024.
Money has been through a thousand hands and is contaminated with viruses and faeces. A till receipt is brand new and just been birthed via a hot printer head. I would posit that the money vs. receipt completely makes sense.
I am of the opinion covid was just an excuse to not accept cash.Our city hasn t reopened their payment office since so you have to pay by mail or online.
In Massachusetts covid was not an excuse to refuse cash and the attorney general and to remind businesses that Massachusetts Law requires them to accept cash and we are actually one of the few places in the United States that has such a law.
I once filled up my motorcycle which has no doors or boot so you could say they are open, anyway I had been on the motorway on an old air cooled parallel twin Honda, the engine was very hot and I over filled spilling unleaded all over the engine and header pipes. Nothing happened, the fuel hissed and evaporated from the hot parts.
I had just fitted a new ( to me ) tank on my 650 triumph and had tipped in the gallon from the old tank with stripped studs so I couldn’t bolt it down. Went down the road and had the pump attendant fill it( 1981) until I yelled STOP! It was pissing four star all over the exhausts and head. Quite a frightening experience but like you, nothing happened except a cloud of evaporating petrol. Had to get that tank repaired as well
@@highdownmartin > I had just fitted a new ( to me ) tank on my 650 triumph and had tipped in the gallon > from the old tank with stripped studs so I couldn’t bolt it down. Went down the road > and had the pump attendant fill it( 1981) until I yelled STOP! It was pissing four star > all over the exhausts and head. Quite a frightening experience but like you, nothing > happened except a cloud of evaporating petrol. Had to get that tank repaired as well I hope you argued about how much to pay, on the grounds that they spilled some of the measured fuel on the ground, and as they had not supplied it to you it would be fraud to charge you for it.
Yes, petrol usually needs a spark to set it off. I've had plenty of old vehicles where drips of petrol onto manifolds or parts of the exhaust system will hiss and evaporate. The only time I've had the fuel catch fire is when the ignition spat back through a carburettor on a cold engine.
I just saw a video from Hayburner TV and they were able to fill up their VW Beetle at BP (in response to this supposed ban). This means that it is probably an individual decision of this petrol station, but not a decision of the entire company.
In London in 1926 a young american engineer called Guy R Fountain started manufacturing rectifiers using Tantalum Alloy. From that he took the company name Tannoy. In 1947 with the help of a brilliant horn design engineer called Ronald Hastings Rackham, Tannoy brought out the world's first dual concentric loudspeaker called the Monitor Black.
Not sure how that is relevant to this article ? However , having worked for many years in the field of Hi-Fi and professional audio , including recording , I have over the years used many Monitor Reds and Golds , as well as selling and installing many of their domestic and professional products , along with the likes of KEF ( of whom I'm sure you also know Laurie Fincham and Raymond Cooke ) as well as B&W ( I knew both John Bowers and Roy Wilkins , the latter ran the shop ) , Rogers , IMF , Celef , Monitor Audio , Celestion and of course QUAD ( Quality Unit Amplifier Domestic ) where , after developing corner horn and ribbon tweeters went on to develop the first FRED ( Full Range Electrostatic Dipole ) , namely the Quad Electrostatic , of which i sold many pairs . I met Peter Walker many times , he did much of the development work for the original ESL at Edinburgh University , in conjunction with ICI , who made the polymers for the membranes , and I indeed still have my ESL 63 loudspeakers , which were just rebuilt down at Huntingdon last year and good of at least another 30 years . Have we now strayed far enough off topic ? I could continue , at length , if you wish ?
Could have gotten around that by filling up a jerry can multiple times then decanting into the car. Time consuming I know, but stupid rules sometime require a stupid work around. But good to know that BP don't want any classic cars on their forcourts. Everything moronic in this country is "because of health and safety". 😣
@@TestGearJunkie. Whats more dangerous letting a customer fill his vehicle in the way its designed to be filled or the customer running out of fuel on the road and potentially getting hit by another vehicle because they stalled in the road? Didn't think that one through very well did you?
I had similar policy attitude at McDonald’s drive through. Asked for a coffee with 1 sugar and was told it was a violation of McDonald’s policy. I would have to ask for the sugar at the hatch when I collected the coffee and add it myself. Worlds going mad.
Seems reasonable to me. Why waste time adding sugar to customer's coffee when it just adds another variable for the staff to inevitably mess up on your order when the customer can just add sugar themselves.
@@jacobfoster6773 that is probably the exact reason. A place I used to work, sometimes we did a Mcdicks order for lunch. One of the guys always got extra pickle and onion no cheese on his burger. He did this because he insisted he got a fresher burger that was not sitting under a heat lamp. Of course they constantly screwed his order up because he couldn't just order a fucking burger off the menu. Because of stupidity like that now they want you to make your own coffee 😂 I've never seen that in Canada though, the sugar thing.
BP are absolutely right. The design of this thing is absolutely wrong & I know of no other car that has the fuel filler in the same compartment as the engine. Even my 1931 Ford A Model has the filler cap in front of the windscreen away from the engine. I've owned cars from 1931 to 2003 here in Australia & never seen the stupidity of Renault in any other car, absolute shite!
Thankfully in the states, we don't have that problem right now, On my 1969 Renault R10, I drive the car with the boot lid off because the engine has been replaced with an air cooled V-Twin.
@@markrichardson5442 rules is rules 🙄 I'd use common sense, also I'd boycott this garage if they are so stupid to let money drive away. This car has been on the road for decades and some numpty can't see reason 🤨
@@markrichardson5442 What's so dangerous about filling a car with the door open? Idiotic rule in my opinion. I can see the hazard of the fuel port being near the engine but I've never heard of one exploding while being fueled.
