Steps of Service: Fine Dining F&B Waiter training. Food and Beverage Service How to be a good waiter

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In our Free Online Waiter Training Course, we teach you more than just the Steps of Service.
www.thewaitersacademy.com/cou...
You will be able to provide a fine dining restaurant service of the highest standard (LQA standard) and work for the top restaurants and hotels in the world!
This waiter training video in fine dining service shows you how this is done! Foodservice and Wine service combined with proper language and techniques
are the basics for good restaurant service and you have to learn to perform them if you want to be a good waiter!
Visit the Waiter's Academy website for more free training:
www.thewaitersacademy.com/
www.thewaitersacademy.com/202...
Hey waiters, my first book is now available on amazon. Find it here:
amzn.to/3w5fnKD
Get your dream job at the new Waiters Network:
www.waitersnetwork.com/,
create your profile, stay in the Know with our Blog and be part of the big change in Hospitality!
Sign up for Free Online Wine Course at:
www.thewaitersacademy.com/cou...
Books to read: (being a waiter and making money is great! Being financially educated is even better! Read!)
"Rich dad, poor dad" - Robert Kiyosaki - amzn.to/2FDvPsD - one of the books man have to read in his life! Affiliate!
TO SUBSCRIBE: / @thewaitersacademy
If you are new here, you can probably find our other videos from the new waiter training series very useful:
www.youtube.com/watch?v=hQZit... - FIRST DAY AT WORK - THINGS TO LEARN
www.youtube.com/watch?v=Apg-8... - WINE SERVICE - PRESENTING, OPENING, POURING
www.youtube.com/watch?v=_RU6N... - THE FIRST 5 THINGS TO LEARN AS A NEW WAITER
• How to bus tables. Bus... - HOW TO BUSS TABLES
• How to take a food ord... - HOW TO TAKE FOOD ORDER AS A WAITER
Waiter job description by the Waiter's Academy:
www.thewaitersacademy.com/201...
Timecodes:
0:00 - Explanation
0:42 - Intro
0:57 - Greeting the guests
1:05 - Offering drinks
1:30 - presenting the menu and the wine list
2:02 - presenting the chef's special
2:50 - serving the aperitifs
3:09 - taking the food order
4:20 - taking the wine order
5:50 - presenting and serving the wine
8:51 - preparing the table according to the order
10:17 - serving the appetizers
10:45 - refiling the wine glass
11:05 - 2 minutes, 2 bites check
11:13 - clearing the plates
11:52 - serving the main course
11:18 - two minutes, two bites check
11:33 - clearing the main course plates
12:50 - crumbing the table
13:04 - dessert silverware
13:19 - presenting dessert menu
13:45 - taking the dessert and coffee order
14:30 - serving the dessert
14: 50 - clearing the dessert plates
15:26 - offering digestives
16:15 - bringing the check
16:47 - thanking and sending the guests
The Waiter’s Academy on Social Media:
TheWaitersAc...
/ the_waiters_academy

Опубликовано:

31 май 2024

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Комментарии : 1,2 тыс.

@nadiaalsein4359 5 лет назад

You are wonderful and have taught me so much!! However, I couldn’t help but thinking “what if his neighbors saw him through his windows serving invisible people” 😂

@TheWaitersAcademy 5 лет назад

The neighbor would have called the mental clinic immediately :) :) :) Thanks for making me smile Nadia!

@jaketryban8772 4 года назад

Hahah that was a good comment 🙌😂 I had a good laugh picturing myself as his neighbor 😂

@hwaiting6759 4 года назад

We are the neighbours.

@pierrotpayen3767 4 года назад

So funny

@hwaiting6759 4 года назад

@@pierrotpayen3767 haha.

@xhoijahaj9330 2 года назад

Been working in 5stars hotels , fine dining for 12 years . Every thing was perfect . The movements around the table , the distance between you and the guest , the low tune of your voice , the hands and arms movement . The way you react to their answers either when is a yes or a no to whatever you are offering . There is a line between good waiter and amazing waiter . That is the selling which is a talent you mostly have on your character and gets better by experience . And you have that . The only thing i would not suggest is the opening the napkins on the guest lap . that is too much . take care man .

@TheWaitersAcademy 2 года назад

Thanks a lot, Jahaj! Take care!

@joeschmoe6306 Год назад

I beg to disagree, placing the napkin for the guest is an extra touch that only the best restaurants do, or used to, and it makes a difference for the guest experience.

@xoRaQxo Год назад

@@joeschmoe6306 agree. I worked fine dining for 12 years at a 5 start 5 diamond resort. Open arm presenting was also essential. Never did we hand a guest anything where the back of an arm was facing their body. He did suberb, but he did forgo that step. 4 years I regained and held that DiRona achievement training and mentoring my impeccable teammates for The American Club and Kohler.

@bebetigre1252 Год назад

@@joeschmoe6306 women dont like that.

@zerospecs2331 Год назад

@@bebetigre1252 huh??? 🤷🏽‍♀️🤷🏽‍♀️🤨

@AmericanWoman1 8 месяцев назад

I don't know how I came upon this video but I honestly liked it very much. I've been a patron of fine dining many times throughout my life, but never really realized what all you do to make it a pleasant experience for the customer. I always appreciated their attentiveness but this opened my eyes. I must say you guys truly deserve to be well rewarded by the customer. I learned so much. Thank you.

@TheWaitersAcademy 7 месяцев назад

Glad you enjoyed it! It is nice to hear a kind word from the guest himself! We appreciate it!

@andystack7449 4 года назад

This vid was almost perfect.... until the lady ordered her steak “well done”

@TheWaitersAcademy 3 года назад

Hey @Andy Stack, if you can give me your support for my next project, I will appreciate it! We just launched a new site and you can find your next job on the Waiters Network, but most importantly, create your profile and let the companies find you there and offer you a job! I appreciate your support! www.waitersnetwork.com

@darmasuyasa537 3 года назад

Please give me some tips for me as a begginer in food and beverage service department 🙏 Thanks from Bali sir🙏

@VagabondVestal 3 года назад

I AGREE!!! I had a big cringe moment.

@marsone2004 2 года назад

😂😂

@JR-hl1ex Год назад

😂😂😂

@singlaki 4 года назад

When i went in Austria i really got the vibe from waiters that they were overacting and always mentioning that tip is not included. I really respect the way you did your service here, no pressure on the customer to tip, the service speaks for itself and this guarantees always a good tip

@fugtugsughug1020 Год назад

I would assume they made a point of that because europeans don’t tip

@roseyplesic8420 Год назад

@@fugtugsughug1020 lololol

@bebetigre1252 Год назад

never encountered that.

@maeprecious3147 4 года назад

I've been browsing diff. videos about the service sequence in a fine dining restaurant but so far this is the best video I've ever watch.😂😂

@TheWaitersAcademy 4 года назад

Thank you Mae! That is a great compliment and motivation for me!

@tristans.8282 4 года назад

Agreed. This is golden as far as service goes

@TheWaitersAcademy 3 года назад

Hello @mae precious, how is everything? If you can give me your support for my next project, I will appreciate it! We just launched a new site and you can find your next job on the Waiters Network, but most importantly, create your profile and let the companies find you there and offer you a job! I appreciate your support! www.waitersnetwork.com

@antenoresaie6545 3 года назад

I want to get this certificat know.

@thisISyda 4 года назад

Serving way " a la carte" was great but there are places where we can't talk at all during the service and while around the table lol. We do not ask if "are you done with.. ", we need to keep an eye on the plate fork and knife and when those are on the positions we start to clear, while informing the next course:)

@PixieDusted72 4 года назад

I've been a diner server for 20 years. Recently was employed by an upscale restaurant. MUCH different. This was so helpful & informative. Ty!

@TheWaitersAcademy 4 года назад

You are welcome Kelly! Best of luck with the new job! I have done all kind of dining and Fine dining is where I like it most!

@PixieDusted72 4 года назад

@@TheWaitersAcademy Thank you! So far I'm loving it! 1 more day of training but I could certainly get use to fine dining clientele. MUCH different than diner serving. (I'm in NJ, home of the diner!)

@TheWaitersAcademy 4 года назад

@@PixieDusted72 sounds great! NJ is also home of the Nets! I hope they do much better this year :)

@firasbader1204 4 года назад

True

@TheWaitersAcademy 3 года назад

Hi @PixieDusted, I hope you are enjoying the good life as a fine dining waitress. If you can give me your support for my next project, I will appreciate it! We just launched a new site and you can find your next job on the Waiters Network, but most importantly, create your profile and let the companies find you there and offer you a job! I appreciate your support! www.waitersnetwork.com

@chinnypoohbear8094 5 лет назад

I've learn alot... n it was at the end of the service i realize the chair are dress as the gender 😂😂😂

@TheWaitersAcademy 5 лет назад

:) Nice, ah? :)

@Dontbustthecrust 4 года назад

Haha. Hope she's ok.

@TheWaitersAcademy 3 года назад

Hey @Chinny poohbear, is everything alright with your job nowadays? If you can give me your support for my next project, I will appreciate it! We just launched a new site and you can find your next job on the Waiters Network, but most importantly, create your profile and let the companies find you there and offer you a job! I appreciate your support! www.waitersnetwork.com

@gwambui8367 3 года назад

@@TheWaitersAcademy PLLlULLHPLPPPPLLLlajlpLLHLLLHLPLHLLLlhlllHHLLHHPLHayPLHYPLHayPLHYPLayPPPpplPLPLPPLPPllLLPLPLJLLP

@l.x.emediacompanyprivateb 3 года назад

Mee too haha

@winelover3639 5 лет назад

I work at casual place so its a lot easier but what i find is most important to connect with people. Steps of service is important and clients seen it tons of times, but here is always different person behind it and you should stand for sonething.

@TheWaitersAcademy 5 лет назад

Simonas, even if you work at a casual dining you should still try to follow all those steps because the guests see that you are different than the other! But you are right! Personal contact, personality matters a lot and that is how we make more money!

@winelover3639 5 лет назад

@@TheWaitersAcademy yep.. i am thinking about to change my work. I work at super busy place, we hustle alot. Somedays i work 12hours without eating or sitting for a second because you simply dont have time.

@TheWaitersAcademy 5 лет назад

That is exactly why I am changing jobs right now! I spent 2 years here and it was great money and amazing guests but I'm too old for this shit now! If you have learned everything you could from this place and you believe you can find something better, go for it! Just don't quit before you have found the next job! Good luck!

@jasonauric Месяц назад

I worked in a fine-dining restaurant as a busser, for a few months, but I didn't interact with the guests. Plus, I was supposed to stay out of sight. Roll silverware, deliver bread, when asked by a server, who didn't allow me to approach the tables. I attempted to get a mentor, but I think at this restaurant/ location, the servers, closely guarded their clientele; this meant you became competition with other servers. Nobody backstabbed me, but let's just say the environment, was very difficult to move up. This video was definitely a joy to watch! Brings back memories of watching some servers work their magic, when I did get a chance.

@sophiesunflowerzz 4 года назад

the wine presentation is like watching a well-made movie! so calm and soothing! beautiful music, well done!

@TheWaitersAcademy 4 года назад

WOW thanks Sophie!

@nickkersey6744 3 года назад

Agreed, except for the fact that the bottle should never touch the table during wine presentation.

@mattwaza4839 Год назад

mesmerizing haha

@timwilliams2143 3 месяца назад

Label facing is important as well. :/

@50Street21 4 года назад

This was fun to watch. I loved how when the wine was being opened the soft music began playing in the background and the process then became a spectacular ritual. It was as though we had just been swept away. I kept smiling while watching this. I noted all the small details--such as wiping the rim of the wine bottle after pouring, replacing a dinner knife with a steak knife and removing the outer knife and replacing it with a soup spoon. This was a really positive experience for me and I thoroughly enjoyed the tutorial. On that note--I've just subscribed. Thanks, Darryl

@TheWaitersAcademy 4 года назад

Hey Darryl, I just want to let you know that you also made me smile while I was reading your message! Thanks for the good word! Best of luck in the future!

@fleurarkesteijn5122 2 года назад

I get really self conscious opening wines at the table- thankyou for showing it can be a nice ‘ritual’

@arindammadak8413 5 лет назад

Attention sir : when I see your video I'm with a pen and note book because You ARE The legend of waiter Dear . Love you commenting from India ☺️❤️❤️❤️

@TheWaitersAcademy 5 лет назад

Wow, that's a great compliment, Arindam Modak! You will be the first one to get a free T-Shirt with the Waiter's Academy Brand when I start the sells :) Thanks for the kind words! I really appreciate it!

@arindammadak8413 5 лет назад

@@TheWaitersAcademy Respect Sir, thanking for giving me reply I have been waiting for just the heart touching words with this reply this is Very Expensive for me Dear. Love you ❤️❤️❤️

@TheWaitersAcademy 3 года назад

Hey @Arinda, Madak , how is everything with you nowadays! I know that India is git very hard by the virus. We just launched a new site and you can find your next job on the Waiters Network, but most importantly, create your profile and let the companies find you there and offer you a job! I appreciate your support! www.waitersnetwork.com

@arindammadak8413 3 года назад

#india This really very weird for India our country for Virus. 5 month's till I'm living in my house without job it's feel bored. DO YOU HAVE ANY VACANCY For Food and beverage service??

@janey2562 3 года назад

A perfect monologue.You're more of an actor. I like this video.

@TheWaitersAcademy 3 года назад

Hehe thanks Janey! I guess, to be able to do what I do on this channel I have to be somehow an actor!

@vinicius56174 5 лет назад

Thanks to your tips I was able to secure my spot on my first restaurant! Thanks a lot !

@TheWaitersAcademy 5 лет назад

I love you saying that S, but you secured your job thanks only to you! If you didn't make the effort to search for information and learn that would have never probably happened! Good luck!

@mofojackson 5 лет назад

Love it! I was a server in an 'upscale' wine lounge years ago and recently got back into serving. I love the classy and elegant appeal of fine dining, so I've been going over the things I learned back in the day. Though my restaurant is not considered 'fine dining' by any means, I still approach all my tables as if they / we were in this type of environment. This video was spot on and perfect. Really love your presentation! Thank you my friend for putting this together!

@TheWaitersAcademy 5 лет назад

Welcome back to the Force, Jackson! Thanks for the good words and good luck with the job!

@TheWaitersAcademy 3 года назад

What's up @Mofo Jacksin, how are you nowadays? If you can give me your support for my next project, I will appreciate it! We just launched a new site and you can find your next job on the Waiters Network, but most importantly, create your profile and let the companies find you there and offer you a job! I appreciate your support! www.waitersnetwork.com

@janetvelasco3691 3 года назад

This was fun to watch. I loved how when the wine was being opened the soft music began playing in the background and the process then become a spectacular ritual. It was as though we had just been swept away. I kept smiling while watching this. I noted all the small details such as wiping the rim of the wine bottle after pouring, replacing a dinner knife with a steak knife and removing the outer knife and replacing it with a soup spoon. This was a really positive experience for me and I thoroughly enjoyed the tutorial.

@TheWaitersAcademy 3 года назад

Thanks a lot Janet!

@shanewindham8117 2 года назад

Yes! This! I have watched the wine "ritual" multiple times.

@changingviewspc Год назад

Never worked in a restaurant. I did this work in the private sector. Works the same. Super job and your comfort level makes the difference. 👍👍

@TheWaitersAcademy Год назад

Appreciate that!

@yocelyncarrillo-luna2553 2 года назад

Thank you for these videos ! I recently got fired because I wasn’t too good of a server but I just found a new steakhouse and I’m ready to learn how to serve the right way I appreciate this sm!

@TheWaitersAcademy 2 года назад

Yocelyn, you are very welcome. It is great that you are keeping it real! I hope this second time, you will take the job seriously and you will see how everything is going to change for you! Best of luck and keep learning! In two years, you find yourself in a different world!

@Elguapodelfuego 11 месяцев назад

Great attitude

@stopthattrain14 2 года назад

Finally so glad , some one posted this ive worked in dive bars for a min , ive always felt intimidated applying to more upscale restaurants , this was so helpful a definite confidence booster thank you so much

@TheWaitersAcademy 2 года назад

go for it, George! Learn from the free online courses and don't waste a second! get a job in fine dining and you will do great!

@beachesoftheworld7222 5 лет назад

That's what I wanted to see! Good job!

@TheWaitersAcademy 5 лет назад

That's why I made it...finally :)

@robsgamingbz2518 5 лет назад

There is an effort on this video making but ethics were not present..served food on the same side as when retrieving dirty dishes..which was not to Parr of the service steps. Too many thank you...

@birdanaselena7947 5 лет назад

I'm so grateful for your videos. I wish all the beginners watched your videos.. I couldn't find better ones that explained this good. THANK YOU VERY MUCH.

@TheWaitersAcademy 5 лет назад

You are welcome Elena! Hope it helps! All the best!

@user-rh9up5tw3z 4 года назад

Great video. I actually like the idea with making chairs stand for the guests. If there were other people in the video, - the learning concentration of the video would've gone wrong. Love all the tech tricks you used in the video too - like suggestions and dialogs. Thanks for doing what you do. Perfect way to learn not only how to be a good waiter, but also how to be a good guest.

@TheWaitersAcademy 4 года назад

Thanks Georgii, very well said as well! I appreciate that!

@TheWaitersAcademy 3 года назад

Hi @Георгий Васенин how is everything? If you can give me your support for my next project, I will appreciate it! We just launched a new site and you can find your next job on the Waiters Network, but most importantly, create your profile and let the companies find you there and offer you a job! I appreciate your support! www.waitersnetwork.com

@haleyseikaly5121 4 года назад

this video is so helpful and its literally so cute how you DRESSED the chairs thank u for this hahahah i loved everything about it

@user-gu2go1xe2i 2 месяца назад

I work as a server and this video greatly helped me improve my job and confidence! Thank you so much for your work! Stay safe always cheers!

@patrickpaiva9317 5 лет назад

That was really amazing! Thank you for sharing your knowledge with us. That is a great service!!

@TheWaitersAcademy 5 лет назад

Thanks Patrick, I appreciate that!

@evanskofidzinyo8419 2 года назад

This is awesome. I'm really preparing to take my first job in serving. Though I'm a little nervous, this tutorial has been very helpful and I hope it helps me to not only become good at it but also inspire me to take up a career in serving

@TheWaitersAcademy 2 года назад

Greta attitude! Good luck! You will do great in this business!

@jesssea9576 3 года назад

I have had a difficult time with wines. Explaining, opening etc. Thank you for sharing! This was great ! Very professional.

@TheWaitersAcademy 3 года назад

Hi Jess! You are very welcome. It is all about practice and of course an effort to learn a little bit every single day! Best of luck!

@ballsome4818 4 года назад

That's what I wanted to see! Good job! This is great ! Very professional exactly what I wanted to see.Bravo!

@arturodelada9570 8 месяцев назад

I'm also working in hotels and resorts before and what You're showing us is excellent and that what makes a 5 star service...

@TheWaitersAcademy 7 месяцев назад

Thanks, Arturo! I appreciate that!

@tanmoysarkar4650 Год назад

Sir it was an awesome video for them who wanna grow in f&b department.I am a waiter of a reputed resturant without doing any degree in hospitality industry.I am getting lots of benifits throughout ur videos and believe there r so many like me too.thanks sir and keep uploading new videos for us.

@TheWaitersAcademy Год назад

Thanks Tanmoy! Best wishes

@litutheking6646 11 месяцев назад

Where u Working?

@fingray9634 4 года назад

I don't drink wine myself and I don';t know an awful lot about it so when customers ask me for a recommendation (If the customer is up for a laugh ofcourse, pick your audience) I point to the most expensive bottle and say "I've heard it's pretty good eh" and give a bit of a smile. I think I've sold more bottles of it than anybody else at my work

@TheWaitersAcademy 4 года назад

It is a good tactic with guests who would take a joke but you have to be careful since not all guests are that type! Still you have done well! It won't hurt if you learn little bit more about wine though :)

@goranstepanovski8126 2 года назад

Excellent side: 1. You hand the wine menu first and ask If they want water or an aperitive: Aperol/gin-tonic/prosecco 2. With handing the food menu, you offer the "special" of the day 3. If they do not make eye contact or close the menu, do not ask If they are ready to order. 4. For the main course, you can also offer side dishes such as fresh salad/grilled veg, baked or fried potatoes, and boiled rice/veg. 5. The more grease on the meat, the higher body of red wine Is required. 6. Don't mention when the food will be prepared until you are 100% sure, however, not even then :slightly_smiling_face: 7. Salt and Pepper should be on the table when the main course is served. 8. No need to ask If It was too little or too much, only makes the situation uncomfortable, however, you can ask If everything was good. 9. Do not bring an extra plate for the desert If It Is a couple, ruins the magic. 10. Much more that can be done then what Is shown In this video, specially In fine dining. Good side: 1. Always be polite 2. Good table setup 3. Change cutlery in between meals 4. Ask If they are enjoying their food 5. Ask If they want a break In between courses (important) 6. Leave the cutlery to share a dessert. 7. Preserve the bottle for the next days 8. Offering liquors and coffee after dessert.

@WhitneyKKane 4 года назад

Thanks to your tips I was able to secure my spot on my first restaurant! Thanks a lot ! That's what I wanted to see! Good job!

@briellegreenholt702 4 года назад

This is great ! Very professional exactly what I wanted to see.Bravo! Awesome I learn something and I want to show this to my teacher

@perrypeeghsongs5489 2 года назад

In serving field right now for the first time and I decided to watch a video and it was very helpful thanks a lot

@TheWaitersAcademy Год назад

Great, Perry! Best of luck!

@nyomansuweca6180 5 лет назад

This is great ! Very professional exactly what I wanted to see.Bravo!

@TheWaitersAcademy 5 лет назад

Love your comment, Nyoman! Thanks a lot!

@mitchells3276 3 года назад

thanks so much! I'm a visual learner and this is exactly what I needed

@TheWaitersAcademy 3 года назад

You're so welcome!

@arpinyanasinsoi2323 4 года назад

It's the best VDO that I have seen before , thank you so much for this trick.

@TheWaitersAcademy 4 года назад

Welcome Arpinya!

@thedtalez9323 Год назад

i start on tuesday at a "A sophisticated option for American fine dining" an I am so intimidated by all the things I have to relearn about foods and wines. I have been in restaurantes 12 years but this will be ther highest level Ive taken it to. Love the video thank you for all the advice

@TheWaitersAcademy Год назад

Best of luck and don't worry! Your reflexes will take over and you will be fine. Just watch and learn fast!

@yoshikazuyamadaguitar 4 года назад

Thank you for share your experiences with us! You really amazing

@TheWaitersAcademy 4 года назад

Thanks Yamada! May I ask where are you from?

@subhankarbiswas4736 5 лет назад

Thank you so much sir I really like your service every moment , every step

@TheWaitersAcademy 5 лет назад

Thanks Subhankar!

@karrepalacios1139 Год назад

Enjoyed watching your video! Taught me a lot. Thank you!

@saviktamang6915 5 лет назад

Nice thank-you for tips and knowledge you are really super smart guy I am recently doing this job now I am apply this tips.. Thanks alot

@TheWaitersAcademy 5 лет назад

You are welcome Sabik! Welcome to the waiters force!

@ChristineSabella 3 года назад

I was so anxious this morning because this is my first day but this video helped have a laugh and also learn in the process ahaha. Thank you for this!

@TheWaitersAcademy 3 года назад

Best of luck with your first day at work, Christine! I hope you will learn much more in the future from the channel and from the waiter training course!

@ChristineSabella 3 года назад

The Waiter's Academy my first day was successful! Was fearing of holding the tray and the drinks sliding off but that didn’t happen ahaha. Still need to work on the plate service but experiencing it in real life definitely helps✨

@MH-hq7ut 4 года назад

That's called World class no.1 Service

@TheWaitersAcademy 4 года назад

Hehe thanks M D

@pokemongobattle 5 лет назад

Really good service. You did a great example for us sir. Thank you so much.

@TheWaitersAcademy 5 лет назад

Thanks Jerry Tsang! Appreciate it!

@Flavioach 5 лет назад

excellent demonstration I am newcomer to New York and I want to work as a busboy and having no experience they do not hire me because I get very nervous and sometimes I do not know how to act, or at what time to remove the dishes and which cutlery take or leave aside the problem of language since I speak a little English and my native language is Spanish, there is very little information on how to be a good busboy and this helps a lot I congratulate you, thank you for your advice.

@TheWaitersAcademy 5 лет назад

Thank you Michael! I really appreciate you saying that! Watch the videos I did for bussing tables and take notes! Learn everything I am giving you and try again to get a job! On the job interview tell them that you have studied the job requirements and you are prepared to work hard and to prove to them that you can be great help! Try to stay calm and smile! Be positive! Keep trying if it doesn't work from the first time! To get a good job in the States I had to go 7 times to the same place to convince them to give me a chance! Good luck!

@mxtaxesandlaws8611 8 месяцев назад

Really formal, elegant and professional. Excelente example about a amazing service.

@melindaedge963 Год назад

Thank you so much for making this video. Throughout time I have done a lot of work in the industry. Just started a ⭐️⭐️⭐️⭐️⭐️ restaurant server. Definitely needed a little more direction. I appreciate the time you have put into this to help others.

@TheWaitersAcademy Год назад

Best of luck, Melinda! Thanks for the kind review!

@janenesael611 4 года назад

Watching from Philippines, I love the content! congrats

@TheWaitersAcademy 4 года назад

Thanks Janene! Love back to the Philippines!

@torpmevchaunceyjfx1465 4 года назад

This vid was almost perfect.... until the lady ordered her steak “well done” Thanks to your tips I was able to secure my spot on my first restaurant! Thanks a lot !

@DEWAGE83 Год назад

The perfect part of it was that he didn't politely tell her to kick rocks and order a burnt steak elsewhere. Very professional.

@huynhlannhi3078 4 года назад

That's what I wanted to see! Good job! Awesome I learn something and I want to show this to my teacher

@letmego136 5 лет назад

You are amazing - a real pro thank you very much

@TheWaitersAcademy 5 лет назад

Let Me Go, thanks a lot! I appreciate it!

@jarednil69 2 года назад

I've enjoyed the video. I've gone fine dining many times. I've never been offered a 10 minute break though 🤗

@TheWaitersAcademy 2 года назад

Well, not everyone is willing to do this, but it the right thing to do. Thank a lot.

@samueleyong5673 3 года назад

You are indeed a blessing to some of us as freshers. I will appreciate if you make another video on waiter resume tips.

@TheWaitersAcademy 3 года назад

Hi Samuel! Thanks for your kind words! It is a good idea and I should follow on that soon! Don't forget to sign up on the Waiters Network! I need your support too :)

@kxmode 2 года назад

This is excellent service from a patron's viewpoint.

@brendatrump5163 3 года назад

I started training today for the first time as a server. I took advantage of the strange times we're in now where a lot of people don't want to work and I figured the place that hired me was probably really needing servers and that I might have a chance and it worked!! I'm starting out at a good place too; God works in mysterious ways.

@TheWaitersAcademy 3 года назад

I assume you are from the States, Brenda! It is perfect timing to land a good job ad you have done it right! Good luck! You are right about God! 😀

@brendatrump5163 3 года назад

@@TheWaitersAcademy Yep, I live in Florida but it's like that all across the country right now; people collecting unemployment instead of working.

@TheWaitersAcademy 5 лет назад

www.amazon.com/shop/thewaitersacademy I’m excited to present my own Amazon store page! Please DO NOT!!! buy anything you don’t really need! Still, you can support my work by clicking on this link and buy some necessary stuff you are going to buy anyway! I am thankful for that and I promise that the channel will continue to educate and entertain for free for years to come! Thanks and God bless!

@dusovlog4299 4 года назад

You are a Master of Food and Beverage, thank you very much for your video.

@karenramcharan8983 3 года назад

Wow that's a hell of a documentary....best I have seen. Thanks for the information....I intend to use this in the execution of my duties

@fonpride2055 5 лет назад

Great job sir and thank you for helping people like me become a better waiter... but i doubt if while serving water, the glass should be on or off the table during pouring.

@TheWaitersAcademy 5 лет назад

Great point, Fon Pride! The glass could be on the table and you could also pick it up off the table so you don't spill water on the table clothe! Both are proper you just have to know how to pick up the glass the right way! Thanks for the kind word!

@jamesrowlandson7308 4 года назад

Great video man. This is an excellent example of what fine dining service is actually like. I appreciated that you showed the steps rather than lecturing on them!

@TheWaitersAcademy 4 года назад

Thanks James!

@Mercuriak 2 года назад

This is excellent. I enjoyed every minute. I will watch this a few more times and just subscribed to the channel. Thank you for making this video.

@markrobertflonedo8184 Год назад

Great video Man! I need this. Thank you

@mariansue4107 5 лет назад

Thank u so much sir. Definitely will apply this tomorrow at work. Wish me good luck :)

@TheWaitersAcademy 5 лет назад

Good luck Marian! I hope it works for you too!

@karanmixlogy5018 4 года назад

👍

@user-nd4yr2mm7i 5 лет назад

I will start my work as a waiter (for the 1st time) in a 5* hotel restaurant and i am confident just because of your awesome & educational videos! Thank you very much, please continue to create this kind of content for the rest of the waiters that need to learn your advice!

@TheWaitersAcademy 5 лет назад

Best of luck buddy! I am going to make more videos in the future! Thanks a lot!

@susanparker427 4 года назад

Awesome I learn something and I want to show this to my teacher That's what I wanted to see! Good job!

@mohamedredabelhouari1538 4 года назад

U are the best head waiter in the world thank you for that I appreciate

@yangpentingmancing1709 5 лет назад

Thanks you very much 😁

@TheWaitersAcademy 5 лет назад

You are welcome Qwiki!

@marinar8757 5 лет назад

Sooo useful phrases and the plan of catering! Thank you once again. I just want to ask, if you ask your guests do they want to take a break before the main course... How do you deal with a kitchen? If the guest ordered a steak ... how to behave if a guest asks for a 10 min break, but the steak is ready?

@TheWaitersAcademy 5 лет назад

It depends on the restaurant you work for! In fine dining the steak won't be ready till I say to the chef that the guests wants the stake now! The waiters do the timing! If the kitchen does the timing it happens very often that the guests in not done with the soup or the salad and the stake is served! that will piss the guest off and all the hell will break loose! But I understand why you asking! I used to work in Bulgaria as a waiter and this is a normal thing! the kitchen works as they want and you deal with the mad guests! Crazy shit! Now, I ask if the guests want to take a break because I know that the kitchen won't start cooking the stake before I tell them too! When it is a busy night and there is a lot of stress in the kitchen I never ask the guests if they want a break! we have to work together and help each other! But still if the guests request a break himself I go to the kitchen and tell the chef that table 20 want 10 min.break and that's it! If you have made a mistake or the kitchen has made mistake and the stake is ready but the guest asked for break....you go to the guest and tell him that you have made a mistake and the food is ready. If he says I don't care I need a break, then you bring the stake back and kitchen will prepare another stake when the time has come! Sometimes the guests will take the stake although they won't be happy! It is a matter of experience! you learn with time!

@marinar8757 5 лет назад

@@TheWaitersAcademy thank you a lot for the explanation! Really useful for me, and not only for me, I guess :) You tell about another reality, where the kitchen deals with a waiters :))) Generally, I have also worked in a Polish fine restaurant, there was a very nice Chef, she did her best, but she wasn't in time to prepare how I wanted it to be prepared because she was alone and should do to everything from the carta. But it was nice experience. Now I should to learn how have to it be :)

@TheWaitersAcademy 5 лет назад

@@marinar8757 if you want to have a good life working in our business you can! You have to learn as much as you can and work hard! You have to always search for a better opportunity and you will find it. All the best to you!

@joeang5788 5 лет назад

All depends on the culture of your restaurant. Typically you are able to establish an idea of whether the guest will be ready in 20-25 minutes before you put in their mains. Depending on the flow of your restaurant, you could always establish time constraints with the guest, if they aren't pushed for time to see a show after, or they say your restaurant was the reason for getting ready, error on the side of not rushing them. Typically any diner in a rush, it'll be obvious to a seasoned waiter. In dealing with chef's and kitchen staff, it's not something you can get in huge trouble for,on the kitchen side, however bringing out mains while a guest is eating a salad or 2 minutes after a table said 10 minutes,will land you in some hot water. I'm a 10 year waiter, I'd do what the chef asked and rush my table and explain it to my matir'd or manager. Ask them what to do in the future. Maybe the guests rage and ask for a manager in that moment, which would be ideal, as you just listened to the chef. We are there for our guests and your staff should support you and train you to do so in a way that doesn't make you uncomfortable in front of the guests. There are other ways to go about it, but idk your restaurant dynamic

@akashakireka7587 4 года назад

I commented a few months ago saying that I was offered the job at a french fine dining restaurant and I finally got the position on the 2nd Jan!!!! Now I am rewatching to brush up on my interacting skills with the customers

@TheWaitersAcademy 4 года назад

Great job Akasha, now you really have to be on top of your game. French dining is fun but stressful. Best of luck and keep in touch!

@MrTobiasrosa79 Год назад

Congratulations

@bernquitebes3012 Год назад

Perfectly indeed 💘 specially wine serving..

@Mr.SanJu.659 5 лет назад

Thank you

@TheWaitersAcademy 5 лет назад

You are welcome, Sudhanshu! Good luck!

@Mr.SanJu.659 5 лет назад

Thanks #sir

@Mr.SanJu.659 5 лет назад

Sir you can give me your WhatsApp number

@TheWaitersAcademy 5 лет назад

You are welcome, Sundhanshu Ranjan!

@TheWaitersAcademy 3 года назад

Hello ladies and gentlemen, give me your support by creating a profile on the Waiters Network today. www.waitersnetwork.com That will mean a lot to me and it will allow me to help you and many others in the future, providing jobs, training, and advice for free! Thanks for your help. I am always available if you have questions. www.waitersnetwork.com

@kathaitg2357 5 лет назад

You keep getting new videos,we get a lot from you to learn.... Thanku sir

@TheWaitersAcademy 5 лет назад

I appreciate the support Nikhil! Thanks a lot!

@maricarf 5 лет назад

This is so useful!! I am currently teaching FBS and I got here a great source material. Thanks! 😊

@TheWaitersAcademy 5 лет назад

Maricar, thank you for the kind word! Feel free to use it the videos anyway you find appropriate!

@jamiesaavedra4412 5 лет назад

I like how you pair the right wine for the main course and the wine opening elegant.

@TheWaitersAcademy 5 лет назад

Thanks Jamie, it is old school :) The new teachings are that the guests could drink any kind of wine with any kind of food as long as it is their test :) The world is changing! Greetings!

@mayamerk6727 5 лет назад

Actualy he strugled to complete a whole reasonable sentence to describe the body and the character. Listen again, poor knowlege of the grape.

@aubreybautista6391 4 года назад

Absolutely amazing hehe but wait i notice you forgot to repeat their order hehe

@TheWaitersAcademy 4 года назад

We all make mistakes :) :) :)

@mariafernandatarazon409 9 дней назад

You are an amazing waiter!! Great dedication

@sayedmashood4384 3 года назад

I don't know why but I find this satisfying.

@TheWaitersAcademy 3 года назад

Hehe, Thanks. Sayed.

@josebatista388 5 лет назад

Nice video, only observation is that one doesnt have to say Thank you so many time, after each approach to the table, it comes off as Submissive. In my opinion .

@TheWaitersAcademy 5 лет назад

Jose Batista, you make a good point! I am talking to myself in this video but if those are real guests in front of me most of those "THANK YOU" will be actually "YOU ARE WELCOME" because the guests are those who say mostly THANK YOU! Still, in fine dining when talking to your guests you should say thank you as many times as the etiquette requires! Those pleasantries are annoying but they are the norm in fine dining! Thanks for the input. Take care

@619chrisoriginal 5 лет назад

I have been to many fine dining restaurants and there is never to many thank you. It’s manners.

@josebatista388 5 лет назад

@@619chrisoriginal there us a diff between having manners and saying thank you several times when approaching a table....like when crumbing a table or bussing plates

@TheWaitersAcademy 5 лет назад

@@619chrisoriginal you are correct but Jose has also a point. In this video I am talking to chairs and the "Thank you" is overused! Still, we should say Thank you to the guests every time the opportunity presents itself without worrying not to look submissive, like you said it is a manner! Great point!

@lales12 4 года назад

When you don't have friends lol

@TheWaitersAcademy 4 года назад

Hahaha something like that Denise!

@karmadorjeebhutiasikkimind5654 3 года назад

This is what I wanted to be a very fine server in my organization, thankyou so much sir...

@TheWaitersAcademy 3 года назад

You are welcome, Karma! You will be a very fine server, I have no doubt about it! Best of luck! Make sure you check the website and learn from the waiter course online! It is free!

@seancolgan6983 Год назад

Great video I recently did a course for up selling food but this really broke it down for suggesting a more enhanced experience for the customer. thank you

@TheWaitersAcademy Год назад

Thanks, Sean! You should take my specific training on selling and up-selling! Then you will really appreciate it! :)

@kack37 4 года назад

I m from India Pursuing diploma in f&B Help me I wanna be good waiter

@TheWaitersAcademy 4 года назад

I am helping you! And if you need help with something specific you should be more specific!

@cpa314 4 года назад

This is all great stuff except for the well done steak.

@antonio180 2 года назад

Awesome. I can't wait to show what I've learned from you. You are amazing!!

@TheWaitersAcademy 2 года назад

Great! I am happy to help! Good luck with the job!

@janiseemmerlyn5445 3 года назад

Tomorrow is my first day of training as a waitress and I'm so nervous but looking at this video helped me out..thank you very much

@TheWaitersAcademy 3 года назад

You are welcome, Janise! Best of luck with the new job! Check the last video on the channel about your first day at work! It will help you a lot as well!

@johnfrancisalberto7707 4 года назад

Thank you sir, i learn a lot. Watching from philippines 💞

@Elguapodelfuego 11 месяцев назад

I’m a busser in fine dining and I want to show my managers im ready to take that next step. Thank you for the great video .

@TheWaitersAcademy 10 месяцев назад

Go for it! Best of luck!

@laa_chaveirinho 13 дней назад

SO INTERESTING!!! THANK YOU SO MUCH!!!

@napachanoksmittisopon6204 5 лет назад

I have missed your video! Thank you for your excellent. this video is all I want. I love how you presenting every step, beverages. I will need to practice from your video. Take care my instructor

@TheWaitersAcademy 5 лет назад

and I have missed your comment Napachanok :) I hope everything is great with you!

@chris-xr3ee 3 года назад

Thank you so much for this video!! Im just looking for tips bcoz im doing a video presentation our homework and this taught me a LOT, tysm

@TheWaitersAcademy 3 года назад

You are welcome, Chris! I am glad I have been helpful! Good luck!

@yayacisse8106 4 года назад

Très professionnel, et je me suis vraiment inspiré de cette vidéo pour amélioré ma façon d'être avec les clients car cette technique n'apporte que satisfaction aux clients.

@sutthipongassawavilairat5423 6 месяцев назад

Really enjoy watching this. Such a super professional waiter!

@TheWaitersAcademy 6 месяцев назад

You are so nice :) Thanks a lot

@kno0t10 2 года назад

WOW! Its such a high level. Im impressed. I just started from november 1 . Its so scary for me to do what i was never did, but this vid helperd more then u can imagine ! THNX !

@TheWaitersAcademy 2 года назад

Good luck, JZ!

@kno0t10 2 года назад

@@TheWaitersAcademy 🤪it my perfect eng.

@jayartrilles7398 3 года назад

Chow...Just subscribed to your channel. Thanks for refreshing me in my former job. The materials you used is very home made, simple but very effective execution. I will keep watching your other videos...thanks again😊

@TheWaitersAcademy 3 года назад

Thanks, Jayar! I appreciate that!