Complete Dining Experience: Steps of Service in Higher-Volume, Semi-Casual Restaurant 

This is high-level overview of steps of service in higher-volume, semi-casual restaurants. For more complete training on all aspects of serving in both casual and more upscale restaurants, check out www.realservertraining.com Serving is a trial by fire job, and real training is not common in most restaurants. You may have a manager or coworker show you how to work, but it's unlikely. Real Server Training was designed to get you up to speed fast. It's step-by-step, nuanced instruction on all aspects of serving so you can: 1) Be confident in knowing how to do this 2) Start making better money. 3) Get a job in a nicer restaurant. Subscribe here for access to all of our content: www.realservertraining.com 0. **Intro:**ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-EOtoO3FiqGc.html 1. **Greet/ Drinks:** ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-EOtoO3FiqGc.html 2. **Appetizers:** ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-EOtoO3FiqGc.html 3. *Recommendations:** ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-EOtoO3FiqGc.html 4. **Orders:** ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-EOtoO3FiqGc.html 5. **Pre-busing and Second Rounds:** ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-EOtoO3FiqGc.html 6. **Serving:** ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-EOtoO3FiqGc.html 7. **Check-in:** ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-EOtoO3FiqGc.html 8. **Pre-Busing:** ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-EOtoO3FiqGc.html 9. **Checks/ Goodbye:** ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-EOtoO3FiqGc.html

just started serving with no experience, watching these videos really brings me some comfort and some feeling of being prepared, i appreciate this man

As someone starting out, thank you for the videos. It's much less stressful to start when I've listened to someone who certainly knows what they're doing and try to learn from it! Also, extra kudos to subtitling your videos. Not enough big channels do it but you manage and it's so helpful, thank you

I am serving for almost 15 years already but it's always good to see how other pros approach it. I am from Europe, Croatia. It's interesting how it's all the same all over the world. Sometimes we argue how in other countries guests are better but people will always be people no matter where they are.

Hey, man hope you are doing well. I have been recently starting working as a waiter in UAE, and I want to admit that you're videos are supporting me a lot to enhance my skills and enthusiasm for working as a waiter. I appreciate you from the bottom of my heart you doing a tremendous job.

Hey, Thank you very much for sharing the videos. Actually, I have watched all videos in the Chanel. They are great!!! I will be a server soon, and it is new for me. I learned a lot from your videos. Can't thank you enough man! And you're right, Kayla is the acting queen!

I am very happy to find you helping me ❤

Really good content. Top notch 👌✅

I love the way you say “sure” lol I’m in love with your accent, I’m from Kentucky so I love a little Tennessee drawl 🫶🏼🩷

waiter for so long but it's always nice to keep learning. Thankyou always

Top tip to get rid of tables that come in just before closing: Tell them you want them to know you have no chicken available; you keep your chicken in a separate refrigerator and it's gone on the blink so you had to throw it all out. 9/10 times they'll just get up and leave.

This videos are so helpful and so underrated, i wish this channel gains more views 🔥

got my first training server job at TGI Fridays, I start tomorrow. this video really helped because im nervous lol

my favorite part is to recommend dishes, cause i can decide what are they gonna eat lolololololol I love to describe dishes and see how people react. as I say the eat what I decide it is fun.

For those new to serving, my tip is some people just DON'T tip and with that don't let that sour your day and keep it pushing

Realy thanks ❤

Thanks for videos they helpful

Great stuff brother!

Wow Im really in a dire situation today and i strongly believe this training is going to help me alot tomorrow

Try introducing yourself as a first step. The most powerful word in the English language is your name.

I'm working at cracker barrel soon and want to be ready. Thank you for this video.

would you be able to do a video on how to react to customers who complain?

I see the Tennessee debit card, are you in Nashville?

Girl o my dreams fr fr

Do the same from start including drinks and apps not just about entrees. Also do suggestive selling specific with water/greeting. Not ask about drinks ask specific cocktails/wine. Even water..still .sparkling...tap. and recommendations before apps..

Sir if you need steward am ready to work with you am from india since 2020😂 dream to work out of india still cannot

Missed some things. 1. Offering appetizer at greeting rather than waiting until you get your drink. I regularly eat out and a lot of times have an idea or know what I want at least for an appetizer when I walk in or your server is busy and they don’t greet you until 3 or more minutes which is enough time to gauge the menu for an appetizer. I have said “I’m not sure yet” when servers greeted us with that question as well. 2. Took wayyy too long to take the order. 3. Not writing down the order and repeating the order. 4. Not explaining you have to check the food for obvious errors such as missing items or wrong items or wrongly made items. 5. Alcoholic drinks checking for when those are done and if it looks correct. 6. If there’s more than one person at the table you ask after 1 person says what they want such as once I was with my parents and my husband, our waiter only asked my mom if she wanted another drink, but not any of the rest of us, which I wanted another drink. Our waiter walked away before I could order it delaying my drink order. 7. When asking when done, if they have a few bites left, offer a box. I take home small leftovers if I really enjoyed my food. I may be just too full to eat the entire thing right then or have a sweet craving for dessert instead. 8. You didn’t mention dessert if the customer didn’t say they were full. You just went over 1 scenario of many. 9. If I’m done with my plate and want our check, it’s quicker to get the check, THEN take the plate. Why make me wait for you to go to the kitchen when you can do that while I read our check? 10. Making sure you give the correct check and there are no overcharges. 11. Making sure you give a pen to fill out receipt or giving back all change if paying with cash. Lots of other things like making sure customers have utensils and napkins, offering to bring out sauces ahead of time such as ketchup or A-1, etc. There’s many other things you just left out.

no id requirement for the "jack and coke" simulation?

I'd be annoyed if I had someone hanging around our table that much. Good manners are important but don't overdo it.

Lol he is using this video to actually flirt with her, nice done men, very creative 😅, I bet you earn more points after this video, even tought I have a hunche you score, sometime before this video, how I know,? let just say I know lol.😅 but if not you are just one move away.😅

Y the beverages are on the right hand side it should be on the left

No hands in pockets ...stand up straight further away or more bow. And dont monkey swing your arms. Also open hand no pointing and never backside a hand towards the guest. Always open hand never point and customer never back of hand perspective

If someone is eating on a table of 4 on their own, you always take away the others 3 covers. I never rush them to choose, that's just rude, I'll recommend but always give them a few minutes to choose on their own.

I would love to take care of her!

Verbage...vocab.. I'd be fired ...if I were to use the word "smeared". In fact I wouldn't even use "slathered" I would not even address the application in verbage. Like I wouldn't even say an aioli spread on the bun . The only verbage in an applicitory process should be along the lines of "drizzled" , "finished" , "topped", "layered", "complimented by", "incorporating", "over" "entwined", "shawowed by/with", "leading the" (adjective,) "With" or just leave out the application and Skip straight to next ingredient in descriptions. Please don't ever use the word "smeared" .... Even "spread" is low rung.

Starting with appearance approach body language... For instance.. your shirts not tucked in.. for instance your posture.. for instance your voice tone.. for instance vocabulary.. for instance body language. ...

I am a Server for 20 years , be honest you are anoyed of costomers WHO thinks to be Special ( Eg , vegan , lactos , Gluten bla bla) i can write a book of all These MF instagramers and Influenza WHO knows *** about anything. And they have the odasity to question our service!! How much i Love to such people , be honest Bro !!

I think this video should be titled how to serve in a casual cafe… as a restaurant owner I cringed the entire time and couldn’t watch past 8 minutes.

He was very stern and short. I don’t think this is right ? I’ve been serving for 8 years now a manager trying to find a video for my servers to watch and I don’t recommend this. He said “wassup” maybe this is fine for a bar but not continental

Tutorial 0/10. los taladros explicaron mejor Broma

You are very weird although informative.

Why does he talk like he’s thirsty

Big mistake : you didn’t ask her about any allergy 😮

Is he a valley girl or surfer boy with that bullshit affect

white people who talk black

This is baddddd 🤦‍♀️🤦🤦‍♂️ What's your name ? No smile ? No warm welcoming ? .... there's 0 playfulness to this interaction . I felt pressured as a guest .