Sunday Morning Emergency Service Call: Tenant's Didn't Call to Cancel - Disgusting Pigs!

Mikey Pipes - Pipe Doctor Plumbing & Heating & Air

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Common decency and courtesy to cancel a Sunday morning heating emergency service call obviously wasn't taught to this disgusting tenant.
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Опубликовано:

30 мар 2024

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Комментарии : 296

@BlahBlah-em2ed 4 месяца назад

Parental Policy: Never let your children answer the door.

@PipeDoctor 4 месяца назад

yup

@kens.3729 4 месяца назад

Proves she Ms. Clueless. 🤪👎

@bbizzle82 4 месяца назад

The real reason the kid answered the door is he though it was the easter bunny!

@PipeDoctor 4 месяца назад

lol 😂

@sknight0391 4 месяца назад

It's never a good sign when a child answers the door. That pretty much tells you everything you need to know about the adults living there. Happy Easter Mikey ✝️✝️✝️ 😎👍

@PipeDoctor 4 месяца назад

exactly. they has ZERO consideration for another - even their own kids!

@RichB0330 4 месяца назад

its never a good sign when the address is on the ground 😂

@garymartin9665 4 месяца назад

Yes but the cardinal sin is I will never go in a call if I didn't know there was an adult there you can't be in the room or a house with a child and no adult that's a cardinal sin that could ruin your career if something would have happened

@appliancealliance4444 4 месяца назад

First red flag of an irresponsible customer is letting their 5 year old answer the door and let a total stranger in. I’ve been to 1 or 2 homes where the kids practically ran the household while I was there.

@PipeDoctor 4 месяца назад

Yeah, I occasionally see that but I really thought that you would come down and not tell him oh send him down to the basement

@kennethbubser9601 4 месяца назад

These people think we sit around 24 hours with no life. Leaving your family on Easter for nothing

@nosaya3 4 месяца назад

On the bright side, you will never have to deal with them again! We love ya Mikey!

@PipeDoctor 4 месяца назад

Agreed. 👍

@brian2359 4 месяца назад

Trip charge and 1 hour service fee! You can’t fix stupid!

@PipeDoctor 4 месяца назад

Sucks

@JoshuaSHogg 4 месяца назад

Too bad you can’t leave a bad review to a homeowner as they can’t easily leave a bad review to a contractor. You might consider upfront trip charges.

@PipeDoctor 4 месяца назад

we need a website called badcustomer.com

@jeffreyhalet9632 4 месяца назад

Always get 50% deposit to come out on weekends.

@DevinHVACInc 4 месяца назад

Wow. Not the way u wanna start Easter. Things we have to put up with

@The_Life_of_Josh 4 месяца назад

I had a boss who ended up doing a job for free basically because this lady wrote the book and literally published it on how to renovate for free he wanted the Angie’s to create an Angie’s list for all customers

@cosmin6686 4 месяца назад

@@PipeDoctor I thought about that many times. That would be great to have a website for customers.

@TomHolcombe-fh1kv 4 месяца назад

How pissed would you be when they start talking like this? Someone already came there to look at it. On a Sunday morning Easter morning.

@TasoV. 4 месяца назад

Wow Mikey that sucks. At least the job was near your shop so it could've been worse but man, at least call to cancel. Hope you get to enjoy the rest of your Sunday bro and make the trade's great again.🙂

@PipeDoctor 4 месяца назад

Some people have no respect for others

@garysmith9772 4 месяца назад

What I used to do is any after hours calls you take a credit card over the phone when they place the call for the service call charge. And let them know that this is a non-cancelable fee. customers would shotgun the call. Meaning that whoever got there first got the job. I’d pull up in the driveway. There is already a heating company there. I feel your anger.

@PipeDoctor 4 месяца назад

We always take credit card payment if there is no previous history with the customer

@davidlampe4153 4 месяца назад

Well at least you could vent with us! We enjoy your company no matter how many times your customers let you down. I hope you feel better tomorrow!

@PipeDoctor 4 месяца назад

I hope so too!

@TomHolcombe-fh1kv 4 месяца назад

If I lived in New York, I’d love to work for you, Mike you’re the best how you working and everything you do and your work ethic is everything I believe in

@mikeconnole4375 4 месяца назад

From one tech to another that is so frustrating! Pay the bill along with respect our time! The other thing I dislike just as much is when the client calls numerous companies including yours, does not give any company time to call back, and wakes everyone up from sleep in middle of night and say, “oh i called other companies and someone already on their way!” In the end some need to learn “respect/appreciate your techs time!” Nice work Mikey Pipes!

@alanlafferty7374 4 месяца назад

you were definitely right to be pissed off. I’ve been in this situation before and it can feel like the ultimate sign of disrespect, especially on Easter Sunday. Also, who sends a kid to answer the door? Lunatic.

@PipeDoctor 4 месяца назад

It shows the caliber of the person when they don’t even have the common decency to open the front door for you and they send their child down instead

@kennethbubser9601 4 месяца назад

Love how you say all the shit I wish I would say. I would have left pissed off saying nothing. Great Job. Big Balls telling her how it is. Totally agree with what you said and did.

@ftrice88 4 месяца назад

Mike, love your videos and this has been the only one that has turned me off. Customer certainly wrong here, but I'd like to have seen you remain professional and present the truck/service fee amount, ask for the payment, and move on

@MrJujubean 4 месяца назад

That sucks and they should have to pay a trip charge, but nothing you can do about it.

@PipeDoctor 4 месяца назад

At least it was two minutes from my office, and I was able to create a couple videos out of it and maybe just maybe they’ll be enough revenue to make up from my time that she obviously had no intention of paying when she realized she effed up

@rudyseventwo7592 4 месяца назад

No card, no go.

@PipeDoctor 4 месяца назад

yup, but they were an existing property

@SilverandCigars 4 месяца назад

Yep same thing happened to me when I worked in crap residential. See people will grab the phone book and go down the list a call 30 companies to get someone out. Then forget who they talked to, who called them back, who confirmed, what times ect. Then I get there and theres a truck in the drive. I was under orders to go inside and collect $99 from them. (2004 prices)

@PipeDoctor 4 месяца назад

As much as I love residential, I would love absolutely love to work on rooftop units all day long and I would probably even take like a good size pay cut just to do commercial rooftop units all day long. Can someone help me out please either in New York or in Florida I ain’t cheap though.

@sunil1979dp 4 месяца назад

I also love when they call for service and they never tell you they won't be the one paying or not even there

@PipeDoctor 4 месяца назад

Yeah, it sucks but it comes to territory unfortunately

@kodom85 4 месяца назад

I've had so many times that I was sent to a tenant occupied home and told to 'just go in they are expecting you' by my office, only to find only a child there (under 18). Now that i've gone from active Field Tech to Field Supervisor, I've put a stop to THAT. My office dispatch was more worried about the schedule than the rules. I put my foot down, owner backed me up. You DON'T enter a home without adult supervision. I don't even let me Techs enter a home if a minor opens the door and says 'Mom said to come in'. Only going to enter when an adult comes into view and lets them in. It is too easy to be blamed for something going missing, even if it was just misplaced, because you are a stranger coming into their home.And even if they find the misplaced item, do you think they will apologize for blaming you? Not at all. They already don't trust a service provider because they don't WANT to have to call us out. And it is impossible to build trust when they wont even meet you at the door. And they didn't even value your time. That whole house is dysfunctionaly run.

@tccoggs 4 месяца назад

Doctors more and more frequently are charging for missed appointments, seems like a fair practice for you to charge for a situation like this.

@PipeDoctor 4 месяца назад

Yep I totally agree and I’ll tell you something she’s going to pay dearly

@MaMa-qh4dy 4 месяца назад

But do doctors pay me when they purposely overbook and make me wait???? NEVER!

@kenmassaplumbingheatingair4092 4 месяца назад

I responded to a no heat call as few years back. Three different companies, me and two others arrived exactly at the same time. Evidently this nut job called several companies and I guess whoever showed up first in his mind got the call. Totally disrespectful and obviously did not care about anyones time. We all told the guy in unison “fix it yourself”! You get people like that every once in a while unfortunately.

@jzunno9476 4 месяца назад

Mikey Pipes , all I can say is welcome to the new world of Etiquette social behaviors , I’m starting to get use to it . Send them an invoice for your time !

@PipeDoctor 4 месяца назад

Screw them

@whatnow5313 3 месяца назад

Is it common in NY for tenants to pay heating repair invoices vs their landlord?

@PipeDoctor 3 месяца назад

depends on who calls for service. company policy is: who calls, pays.

@unknownvalor9755 4 месяца назад

The most kindness you saw that day came from a little kid. Truly a failure on the parents parts for having the kid set the bar for behavior.

@PipeDoctor 4 месяца назад

agreed.

@TechUniversity1 4 месяца назад

Hey mike! Was that a Gwagon you were driving in the beginning of the video! If so DAMN $$$$$$

@PipeDoctor 4 месяца назад

@xslabcabxhearsex 4 месяца назад

Some people just have no respect for others time.been doing HVAC for 34 years and never wanted to own my own business for reasons like this.worked all those years for the same small company and I see all the stress that goes being the boss.

@PipeDoctor 4 месяца назад

exactly.

@zachareycraig4335 4 месяца назад

Almost 1k views in an hour wow, was looking for this video today lol, had a feeling

@PipeDoctor 4 месяца назад

Breakfast for those who are hungry

@luisgarc93 Месяц назад

The lady sounded high af!

@acrservicesmathewr7565 4 месяца назад

Unfortunately this happens, if they pay, the pain goes away. That’s how it goes. Mikey there was a company trying to replicate our business. They were called thinking it was us and to find out a red pickup with no decals or company logos would come out, try to maintenance the unit, only to find out they broke it in the dead heat of summer and gave us bad reviews. Contacts our actual company to complain only to find out it was not us. I hope you get past this and realize there are scums out there with no experience trying to rip people off. Just keep your cool and collect

@PipeDoctor 4 месяца назад

Thanks

@andyvitz 4 месяца назад

Yeah that would really piss me off too

@PipeDoctor 4 месяца назад

Yeah like I specifically got up like an hour and a half early at 7 AM Sunday morning I walked the dogs I went to my office. I had a an espresso and I ring her doorbell at 8 AM.

@evanrocha5465 4 месяца назад

You tell em Mikey. I’m a contractor too, she knew what she did. Just didn’t have the balls to call back and tell you she went with someone else.

@evanrocha5465 4 месяца назад

Send her a bill for your time, seriously. She don’t gonna pay but should do it

@PipeDoctor 4 месяца назад

Yup!

@briandolan9123 4 месяца назад

This has happened to me before. Or you show up and another company is in the driveway. They call 3 companies to see who gets there first. Call before you travel. Problem solved.

@PipeDoctor 4 месяца назад

My system sends out a text message, confirming the appointment when the technician is in route as a job get started and upon completion and even notification when we get paid which is upon completion, this pathetic woman wouldn’t even get out of bed and sensor five-year-old son to open the door that shows the kind of trash I’m dealing with

@scottvolage1752 4 месяца назад

Never enter the house unless a person responsible is there. Demand the trip charge while you are there but outside not in the basement.

@PipeDoctor 4 месяца назад

it is what it is

@jonrivera8499 4 месяца назад

Anyone who understands knows you're completely correct for being pissed. One of the most frustrating things is when customers don't respect you. It's a 50/50 relationship especially when professionalism is involved. It goes both ways.

@PipeDoctor 4 месяца назад

Well, the fact that she didn’t even open the door herself shows how little respect she has, for anyone even her own family

@F12255 4 месяца назад

collect the trip charge over the phone prior to going to the call! a company i used to work for only operated that way.

@PipeDoctor 4 месяца назад

we generally do

@williamloder9194 4 месяца назад

I responded to a service call several years ago. It was a weekday, no holiday. I responded within two hours to the new customer which I thought was pretty quick. When I got to the job there was another plumbing truck in the yard. I think they might have called several plumbers and the first one that showed up won the job. They never called me to say they had someone else to do the job. :(

@PipeDoctor 4 месяца назад

Yeah, that happens every so often. It’s happened to me twice I believe in my career and it’s quite disgusting but it is what it is.

@Android_Warrior 4 месяца назад

Hey Mikey, for weeekend service charge 50% ahead of driving in case this happens. you are covered then for your troubles.

@PipeDoctor 4 месяца назад

I know I know tell me about it

@Guyhakverdi 4 месяца назад

Your response was perfect at first , how do you wanna proceed? That kinda cornered her but you were just angry rightfully so that let her off the hook with not paying on the spot. Your fuel, your wear and tear on your trucks , your wear and tear on your nervous system well worth 150+ on a Sunday Mikey. Don’t let her steal it and teach her a lesson to this entitled individual. Lots of collection companies out there 😂 thanks for sharing it

@appliancealliance4444 4 месяца назад

I agree I think he got a little impulsive I didn’t hear her say “I’m not paying you” she just expressed confusion. At the same time I don’t think it was about the money I think he was just pissed that someone would even think about booking an appointment with a mobile service provider and flat out blow it off.

@PipeDoctor 4 месяца назад

And that is exactly my feeling at the time I asked her how does she want to proceed and you know if she named drop the landlord’s name at least a dozen times in like three minutes which clearly she wasn’t had any she wasn’t ready to pay she wasn’t gonna pay and she figured she was gonna screw me over because you know if I miscommunication because she’s a effing moron

@chuckq54 4 месяца назад

Everyone is charging for you not showing up for scheduled appointments…doctors, dentists, imaging, etc… Time for Pipe Doctor to update the website with fees for not canceling jobs within a given time period Mikey… That sucks, and so is letting your little kids opening the door to anyone that knocks…great parenting too

@PipeDoctor 4 месяца назад

agreed

@Hockey27tom 4 месяца назад

Sounds like the tenant is still looking for eggs ,, Eggcuses .. what a basket case

@PipeDoctor 4 месяца назад

Karen

@appliancealliance4444 4 месяца назад

She sounds hungover. Her answers are slow, she’s confused, and making little sense. Probably called when she was drunk lol. And called 5 people in the process. Like others said If it’s a common issue I’d start charging trip charges upfront.

@PipeDoctor 4 месяца назад

She sounds like a typical Karen

@RichB0330 4 месяца назад

call DCF on her having a child answering the door like that

@danobrien3109 4 месяца назад

I agree with all you said to that woman Mike. The only thing I think you did wrong was enter the house and proceed to the basement without an adult present. They are dreadful parents that let a small child open the door to a stranger. The woman on the phone is a piece of garbage for not having the respect to call and cancel. Precharge trip charges are not uncommon and perhaps you should begin billing that way.👍🇨🇦

@Steven-rp8zo 4 месяца назад

Your frustration was understandable. Hey, at least you didn't cuss or use vulgarity. She was not sorry and had zero remorse. She acted like it just "happened" and she had nothing to do with it, like it's just a random event. People need to take responsibility. When they immediately apologize "my bad" and make reparations like "what can I do to make this right?" it makes all the difference in the world. So, no, I don't blame you at all. To avoid this in the future I would suggest an advanced security deposit for all emergency calls. Don't even schedule it until you get the deposit which can be applied toward their fee, but it's something to pay for the drive out in cases like this.

@PipeDoctor 4 месяца назад

And I got to tell you if you if I was in the situation 612 months ago, they definitely would’ve been some appropriate four letter words used by me towards her

@guygfm4243 4 месяца назад

Yes ran my own business, stopped doing call out. Pain in the bum

@JE27898 4 месяца назад

What’s almost as good is when the other guy has it apart when you get there and he’s telling them he has to run for a part. As you’re telling them you have the part in your truck to fix and how inconsiderate they are for not canceling you. THEN they have the audacity to ask you if you can sell the part to the other guy. If it wasn’t so disrespectful it would be laughable

@rmservices5426 4 месяца назад

I love it when I give them a price to do the job properly they decline yet then they have the audacity to call you back and ask you to fix it I’m like it doesn’t work like that now

@PipeDoctor 4 месяца назад

They eventually always come back

@fnfailure 4 месяца назад

Id be pissed she knew it would of been a simple call or text

@PipeDoctor 4 месяца назад

exactly. She got 3 texts: Confirmation of Service Call, Technician is In-Route & Job Has Started

@fnfailure 4 месяца назад

She called probably 3 different places seeing who she could get the quickest and let the land lord pay if she was paying she'd of waited till a regular business day

@greekmaster1001 4 месяца назад

BTW I have a feeling the person on the phone was in the house hiding in another room lol

@PipeDoctor 4 месяца назад

Oh absolutely she was hiding. Are you kidding me?

@BartlettTFD 4 месяца назад

It sounded like you DIDN’T get paid by credit card or check for that emergency call. I hope I’m wrong. I would bill her and if she doesn’t pay it, I’d turn it over to collections. To me, it’s the principle of the thing more than the money. If that scenario occurs, hopefully it will teach her a valuable lesson. Wishing you the best😀

@douglasmayherjr.5733 4 месяца назад

This was a waste of time that could have been prevented with a little bit of effort on the homeowner’s part. Once her system was up and running she could have called the Pipe Doctor and canceled the call. By having the kid open the door, she was trying to avoid Mike, she was wrong. I think Mike handled it very well.

@shanebibby6006 4 месяца назад

Well mike best thing u can do is bill them which they prob wont pay... and block them from any service if they dont pay.

@PipeDoctor 4 месяца назад

Yeah, I’m not looking forward to ever getting paid from this miserable. See you next Tuesday.

@ADVANHVAC 4 месяца назад

People suck Bro! I have been there a few times myself.

@PipeDoctor 4 месяца назад

sucks

@ADVANHVAC 4 месяца назад

Yes sir! My policy with rentals is I tell the renters to have the landlord call me directly. That weeds out a lot of the BS. @@PipeDoctor

@ADVANHVAC 4 месяца назад

@@PipeDoctor Yes Sir, My policy is when renters call I always tell them to have the Landlord call me that eliminates a lot of BS! Happy Easter my friend.

@kens.3729 4 месяца назад

Ms. Clueless Undercut you and her Issue has still Not been Resolved. Thank GOD she’s a Renter and Not a Homeowner.🤪👎

@PipeDoctor 4 месяца назад

She’s a typical Karen what do you expect?

@stardust-rv7mr 4 месяца назад

Put a lean on her property to get paid.

@PipeDoctor 4 месяца назад

not worth my time

@TomHolcombe-fh1kv 4 месяца назад

Good job charge him for your time coming on Easter Sunday. Awesome great job make some money on their mistake and inconsideration.

@TomHolcombe-fh1kv 4 месяца назад

You get up early on a Sunday morning to do someone a favor to fix your heating system to get them some heat and they pull that crap. Don’t even call you to tell you it’s already fixed. What a bunch of crap.

@jasongeo2 4 месяца назад

Wow.

@PipeDoctor 4 месяца назад

yup

@TomHolcombe-fh1kv 4 месяца назад

I agree, never in our house without someone over 18. That’s a great policy.

@scotts4125 4 месяца назад

This happens to us once in a while. It's always someone who sounds clueless like this lady. I usually, not always still get paid. I also call before I send someone so that avoids confusion. I have called them told them I have someone on the way and they are confused because they called 5 other people and don't know who's who. I usually just cancel those and don't show up. I don't want to work for those type of people either. 99% of the time someone else is going out there. On emergency after hours calls there should be a way for them to enter payment info that is non refundable and boldly stated on the page with a disclaimer that after they press the pay button there is no coming back.

@PipeDoctor 4 месяца назад

This also rarely happens for me as well and I figured if I created a couple videos about it, the RU-vid revenue will make up for the lost revenue of me getting up at 7 o’clock in the morning on a Sunday to ring this ladies doorbell at 8 o’clock so she doesn’t even have a decency to open the door at eight unless the kid open the door for me that shows you her priorities, and the respect she has for others which is nothing

@gregdemars2751 4 месяца назад

Better Have a cocktail 🍸

@PipeDoctor 4 месяца назад

lol

@ItsTheCostanza 4 месяца назад

Of course, it’s a Rental

@PipeDoctor 4 месяца назад

that does not excuse the fact that they didn't call to cancel

@paulyanega2373 4 месяца назад

wow that sucks..try and shake it off and enjoy the rest of your day.!

@PipeDoctor 4 месяца назад

That's the plan!

@city_plumbing_1019 4 месяца назад

💪🏼💪🏼💪🏼💪🏼💪🏼 mike you the fuckjng man 💪🏼💪🏼💪🏼💪🏼 may god bless you man and may he protect you for ever

@jasonthejawman5442 4 месяца назад

Truth be told- she had no respect at least call you

@PipeDoctor 4 месяца назад

zero respect

@MIKEBAGS100 4 месяца назад

Mikey pipes going to get canceled. Lmfao

@dmoney-ip6ww 4 месяца назад

you can tell that all the snow flake comments are from people that are tenants or cheapskate customers or don’t watch your content enough to know you took it easy on them . 😂 real trades people like me respect you because you have the balls to say what we all think . keep up the good work mikey she was irresponsible and if people like that don’t get told they’ll keep doing it . sad world now a days less and less respect .

@garymartin9665 4 месяца назад

I understand how except you were I don't think it was personal it did it on purpose she should pay a no-show fine second never ever on a call do I go into a home without an adult you can't be in the same room or house with a child and there's no adult around that's cardinal sin

@charlessullivan1504 4 месяца назад

Im a small business owner and you handled that perfect! I deal with shit like that too . If somebody calls you for a service and they get someone else too bad im still here pay up!!

@PipeDoctor 4 месяца назад

I probably should’ve stressed a little bit more trying to get paid, but at that point I wasn’t wasting any more time

@charlessullivan1504 4 месяца назад

@@PipeDoctor I get it .. sometimes people just suck lol 😆

@user-rf4ps5co8r 4 месяца назад

The low-water cut off isn’t hooked up!

@joelmorales9369 4 месяца назад

Your right it isn't! Hmm 🤔

@PipeDoctor 4 месяца назад

nope it wasn't

@joegiacalone2755 4 месяца назад

Take a credit card when booking the call to cover the trip charge

@PipeDoctor 4 месяца назад

We typically do

@cyberone3 4 месяца назад

that is what happens when its the tenants they say whatever cause there not planning to pay that why if we call before we go to confirm what we are going out there for it happens alot and to confirm who we are calling for payment if its a tenant/landord issues and to make sure there is an adult as least someone over 18 on sight

@signal12hvac 4 месяца назад

us contractors should have an app where we rate the customers and then we would know or at least have an idea what we are walking into.

@PipeDoctor 4 месяца назад

Yeah, it’s called badcustomer.com

@signal12hvac 4 месяца назад

awesome...i will check that out, much appreciated!@@PipeDoctor

@thenegotiator5193 4 месяца назад

Work lien?, just for the principal of the situation?

@PipeDoctor 4 месяца назад

Not worth the time

@daveg8918 4 месяца назад

Send her a bill. Also the photos of your service program sending her the text and info that a pipe doctors tech is on his way. Then at the bottom say pay up. Just like having the kid come downstairs to tell you someone came last night wtf.

@PipeDoctor 4 месяца назад

She didn’t even have the time or decency to open the damn door.

@georgesummerlin1602 4 месяца назад

We bill no matter what. If I show up your are billed, you don't pay then your account is flagged(no future service).

@PipeDoctor 4 месяца назад

I wasn’t wasting my time and then they’re gonna have a balance and QuickBooks that my office staff is going to have to cancel out it’s not worth the time

@gyver471 4 месяца назад

That’s why emergency calls you always call before you show up.

@PipeDoctor 4 месяца назад

And that’s why I have a system in place that sends a text message to confirming the appointment another text message that states the technician is in route and another technic text message that the job has started. She also got a text message at the job was canceled after I walked out of that house.

@joegiacalone2755 4 месяца назад

I never go in a house unless an adult is present

@PipeDoctor 4 месяца назад

👍

@billmonroe8826 4 месяца назад

Some very lousy parents or parent. Have a kid now days answer the door because they aren't up yet? So irresponsible and it is soooooooo maddening!!! I'd still send them a bill and go to small claims if I had too. Only way those type will ever learn!

@PipeDoctor 4 месяца назад

Very irresponsible parent

@Bazookify 4 месяца назад

should keep there info and if the call again its double/triple the cost.

@PipeDoctor 4 месяца назад

Already noted

@mimelio 4 месяца назад

Trip charge and 1 hr labor.... Period ! Mail them a bill !

@chicomarlin1246 4 месяца назад

“I thought”

@PipeDoctor 4 месяца назад

she thought WRONG

@davidpetetsen3744 4 месяца назад

I don't enter a home unless someone of age is there to sign off on a work order I know you own the business but I would be sending her a bill for your time for commit out on a holiday

@PipeDoctor 4 месяца назад

It’s not worth my time, sending her an invoice that she’ll that she’s never gonna pay

@davidpetetsen3744 4 месяца назад

@PipeDoctor I understand that also

@bruceorourke5432 4 месяца назад

Just start taking credit cards no credit card no coming out at least I don't cover your time and your trip charge make sure everything goes through a lot of people in this area that's what they do

@PipeDoctor 4 месяца назад

We didn’t take a prepayment because it was an existing property. I don’t think there’s gonna be a problem, but I thought wrong.

@mikebell108 3 месяца назад

I bet you wont respond to that phone number again.

@PipeDoctor 3 месяца назад

SURE WONT!

@jasongeo2 4 месяца назад

So I'm assuming it's not just the trip charge. Emergency service call for the following morning is a higher rate you charge. I know where you coming from Mike , but did you get the impression she wasn't going pay for your time?

@PipeDoctor 4 месяца назад

yes, i absolutely did.

@jasongeo2 4 месяца назад

@@PipeDoctor Because as you was telling her how do you want to handle this credit card,check, etc...I was listening to see what options she was going to choose.

@tomlee768975 4 месяца назад

Lesson learned..take a nonrefundable deposit..

@nicola8889 4 месяца назад

I hope you billed her

@PipeDoctor 4 месяца назад

nope, i wasn't going to waste any more time on this ungrateful Karen

@orteg3940 4 месяца назад

congrats on a real G wagon!

@PipeDoctor 4 месяца назад

Appreciate it!!

@joopievdb8429 4 месяца назад

Nice G63 😅👌🏻

@PipeDoctor 4 месяца назад

Thanks 😅

@nickcangelosi1836 4 месяца назад

You never gave her a chance to pay? lol Completely disgusting. She thinks between a kid and her she was going to get away with it. Send it. Visa, MC, Amex, or Discover and on a Sunday AM, above all EASTER SUNDAY!!!! So how am I getting paid miss? Then the stupid seatbelt, lol…go enjoy your Sunday with the family. This is all not that serious brother. Just wait, FL got some real GEMS too. Piece of work. When you coming to Palm Beach County?

@PipeDoctor 4 месяца назад

Give me some time to expand into Palm Beach

@nickcangelosi1836 4 месяца назад

@@PipeDoctor What/Why did you choose Orlando first? If I may ask. That’s where your’e boys are correct, or close too correct? If so, completely understandable.

@ohno2112 4 месяца назад

Don’t get mad just get paid!

@ryangrant6089 4 месяца назад

I would've handled it differently. Explained that we black list you from our company, unless you pay the dispatch fee, no hourly fees required. As a penalty for not canceling.

@johnnyistoc5051 4 месяца назад

I mean, i think you were kind of harsh. I have a coworker that woke up at 2 in the morning for an overflowing toilet, he tried talking them tgrough it but the woman insisted he come and fix it, my co worker gets up drives to the shop to grab the van and when he is about to leave lady calls saying they fixed it and didnt need him anymore. My coworker tells my biss what happened in the morning and was upset so he wanted to call the customer to let her know what she did was inconsiderate and gives her a call around 7 she picks up and tells my boss not to call so early in tge morning! She hung up and that was it, her number got blacklisted.

@PipeDoctor 4 месяца назад

Harsh? Hummmm......I guess you would of been like: lets sit down and have some coffee with you break out the checkbook?

@johnnyistoc5051 4 месяца назад

@@PipeDoctor I would have told them it would have been polite to call and cancel.. I get why you're upset though.

@bahopik 4 месяца назад

Not sure why you flipped me off at the end, I was just watching a video

@kat2641 4 месяца назад

On Easter Sunday ?? Nope nada I would still mail them out a SC bill it’s not your fault they agreed so bill them!!! lol probably will not receive anything but never had someone else fix it before me but have showed up an no one home ( they left to visit family) I still billed them !! After about 3 months of billing them they showed up and asked what it would take to make this go away??? told them my time fuel ware anther is worth something… they paid the SC 🤷🏻‍♂️

@chrismallory3718 4 месяца назад

Ive shown up to jobs and another company was in drive way and they wanted me to leave an estimate , sorry i wont do it. This isnt a biding war and its extremely disrespectful! Let them do the job , i have other customers that wont do that and are willing to pay.

@PipeDoctor 4 месяца назад

Yeah, if another contractors in the driveway in front of the house inside, it’s an automatic no go.