Surface Pro 7: How to Fix Keyboard Not Working Unresponsive (2 Solutions)

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I show you two solutions on how to fix the keyboard on a Microsoft Surface Pro 7 that is unresponsive. Hope this helps.
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Опубликовано:

18 май 2020

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Комментарии : 866

@hannabanana2294 3 года назад

Someone give this man a medal. My type cover stopped working back in February and I had to go to the Microsoft store for a replacement. They gave it to me for free but it was still a hassle. Today, after about 8 months with the new type cover, this one stopped working as well. I was so stressed about getting a replacement because with covid I am sure that would be even more of a hassle. But I found this video and the first step worked perfectly. Thank you so much for saving me all the effort and time I already had to spend once on this issue. Microsoft should really do something about this though.

@muslimahcoaching7018 2 года назад

Totally agree Best video. Sang really professionally presented. Also I didn't have alcohol. I used vinegar. Did the same job. And it works!

@bigtshotmusic Год назад

did you need a warranty

@hannabanana2294 Год назад

@@bigtshotmusic I didn't, but also I live in nyc and went to the 5th ave location in Manhattan and they were so swamped, I think they just wanted to get me appeased and out of the store as quick as possible. So I can't say for sure if they'd give it for free in a more relaxed/suburban environment

@giteshjaiswal5975 Год назад

Is that keyboard vomes with warranty or they gave you because it just got damage.

@alexchallu4164 Год назад

L L

@abby4585 3 года назад

Thank you so much! I was freaking out because it wasn't working during my online class, but the first method worked perfectly for me. I cannot thank you enough!

@builtdifferent6227 3 года назад

same lol

@netricd1324 2 года назад

Does it work on any surface pro?

@loucipherreed3211 3 года назад

Bro, I've been Involved with I.T. since the early 90s. Getting into the bios of your own machine used to be so much easier. As u might imagine I've looked this kind of shit up a trillion times. This tip fixed my keyboard and problem faster than I have ever experience before, faster than any help video that ever was. Homie, thanks for putting out a succinct, accurate answer. You have no idea how much frustration you helped curtail with this fast and easy trip. Keep doing it. Sure, theres are a million of these things up. But so few do it right. When i find a tip that works, I save it and the dude who posted it's name. Then when I have another problem I look back on who has done things right in the past. Oh yeah this guy dont bullshit, he'll give you a good answer. Stick with him for future issues.

@KP-iv5ih Год назад

Loucipher u shoulda went into writing not IT my man

@fenhu3234 3 года назад

Incredible! I'd watched many videos in vain until I bumped into yours which solved my problem in a matter of seconds(option 1). Thank you SOOOOO much!

@uttarakale 2 года назад

thank you so much for your simple productive solution! super cool! please keep them coming!! :) 5 stars for you! My keyboard was unresponsive and I got it up and running in a minute with your super instructions! you do deserve a medal!

@melindajannise-rust2769 2 года назад

A medal is definitely in order. Option 1 worked, but Option 2 forced me to look at my dirty connections that I have neglected cleaning over the years. I have the first generation Surface and still love it, so I was frustrated when this happened. Thanks WorldofTech!

@tracymurty4398 3 года назад

You are a life saver!! The cotton bud with hand sanitizer clean worked a treat....you have saved my working week! Thank you

@monique5973 10 месяцев назад

OMG!! My keyboard has been down for a while now and I purchased a new one today for more $$ than I wanted to. I tried the new keyboard in the store, and it did not work, so I immediately returned it. Saddened without a functional keyboard, I tried YT and there you are with two fixes. Tried option one, it did not work. Almost losing hope, but alas, the simplicity of option two worked like a charm. The time spent traveling, purchasing, worrying, and searching, all vanquished in seconds, with an alcohol-soaked, cotton swab. You've done a service today. Thank you!!

@kkkayb578 3 года назад

Solved perfectly (only did 1st method). You saved me. Thank you so much.

@NickKiussis 2 года назад

My man! First method worked like a charm! Thank you so much for taking the time to help us all. You’re the man. Subscribing now!

@jenniferjohnson9419 3 года назад

It’s such a relief you popped right up when searching google. The first option worked! My tablet or key board wasn’t working and now it does! Thank you!😊

@lorenbarnhurst 3 года назад

Thanks man! I had tried everything but didn't know about the boot to Bios screen...I usually let go of the two buttons to just do a hard reboot. That first tip was the trick to get mine back!

@user-bw9lo5sq7v 4 месяца назад

Thanks so much for the information. I didn't want to buy a new one. I followed the first method and now it works! So thankful!

@giantsquidy3491 Год назад

YOU ARE A GOD. I spent a few hours on the internet and on official Microsoft forums with no solution. This was an instant fix. Thank you so much!

@finnremnant2280 2 года назад

Hero, my keyboard hasnt been working and uni is starting in 2 days, this dude is a literal lifesaver, thanks for your help!!

@goranmanojlovic982 Год назад

actually he deserves two medals. One medal for each solution!!! Solution 2 worked for me!!!!

@PirateFamilyMagic 2 месяца назад

This video may be 4 years old but it saved me today! Solution 2 was the trick. So crazy because I haven't even disconnected the keyboard in months so I never thought it would be dirty. Thank you for saving the day.

@WorldofTech 2 месяца назад

Glad it helped!

@73philter1 3 года назад

Thank you - I had tried everything - re-setting computer and re-loading windows 10.. but this is the first time I've been able to use the keyboard for a while!

@angry4015 2 года назад

I have not been able to use my Surface for almost one year. Your bios solution fixed it in SECONDS. Thank you sir! Awesome video.

@hilaireluk8088 2 года назад

Omg thank you! I spent like 30 minutes stressing out over it and it worked straight away after watching this video!

@longchhorvornn9335 2 года назад

I was freaking out when I couldn’t type anything. The deadline of assignment was approaching. I tried your two tips and it worked for option 2. Thank you.

@ternwatcher22 3 года назад

Bringing up the BIOS did the trick for me. I had gone through the the whole Microsoft troubleshooting process (except for the last recommendation, which was to reset the unit). THANKS!

@michaelkevin146 Год назад

I'm so glad people like you exist..... I was freaking out but the first method worked for me

@mellohivspigstep3873 3 года назад

Thank you so much! I just tried the first solution with my surface go and so far it's been working, thank you!

@AJJJ-co2vd Месяц назад

Worked for my 10 yr old surface pro 3 thank you surface pro expensive but still going strong. I'm gonna try and make it to 20 yrs. Still looks new

@alejandroandino7843 3 года назад

Thank you so much, mine began to be unresponsive and as I gave up, I decided to look for reviews on other options and thankfully this video popped up first and saved me from buying another one 🙏🏼

@alejandroandino7843 3 года назад

update: I thought I was done with just doing the first method (and it worked initially) but when I detached and reattached the keyboard it became unresponsive again, went ahead and did the second method and now its completely fixed!

@isaiahshabazz5159 2 года назад

Thank you! I was worried I might have to buy a new keyboard but the first method worked amazingly!

@sixdinnersyd 3 года назад

So a couple of days ago there was a coffee spill which I immediately cleaned up, but I guess not what I couldn't see. The Bios thing didn't work but cleaning the contacts worked like a charm! Thank you thank you!

@Millie213 3 года назад

Omg, you are a life saver, I have a deadline and my keyboard stopped working. I was about to cry because I know I would have taken a few days to get support from IT. 🤩

@kidsuperpunch7541 3 года назад

Thanks so much! The BIOS thing worked for me (option 1), didn't have any faith in it, BUT IT WORKED!!

@graceofart806 4 года назад

Omg THANK YOU I WAS ABOUT TO CRYYYY

@danielkeiser820 7 месяцев назад

You just made my day 🙂, I thought this was it for my old loved surface pro 4. But your super cool and easy fix (version 1) saved my old comupter from being replaced "already". Now give it a 2nd life. Thank you so much. Cheers Daniel from Switzerland

@Ms.Robinson__ Месяц назад

This was sooo helpful. I'm in the middle of doctoral work and I don't have time for the shenanigans and typing disruptions. Thank you.

@danielbird7022 Год назад

Absolute life saver! Your first trick (boot to BIOS) worked first time. Thanks so much.

@leeoommen9868 2 года назад

Option #1 worked. Saved my day. Was getting ready for a customer presentation. Thanks!!

@ericm8025 Год назад

THANK YOU!! This was super helpful....the first solution worked. Really appreciate you putting this video together.

@haileyrowe9229 3 года назад

This helped so much! I had no idea what was going on and was freaking out, thanks!

@carolsingletary4856 2 года назад

This has worked for me before, but nothing is working this time. Next step??

@bmcrz4342 3 года назад

First method worked for me! As opposed to what you said, the cursor didnt show so I just touched "Exit", but when my lock screen popped up, the cursor was back!! Thank you so much!

@elmoretuttle5537 2 года назад

Do you like cigars! This man needs a big fat one. Did the "hold power button for 1 minute" followed with "volume and power button for 15 seconds. It booted up normally and we are off and running. Many thanks!

@sodoo.o10 7 месяцев назад

Wow, I cannot believe the alcohol method actually worked. Thank you so much for your help.

@cruzfamily1660 2 года назад

Someone who showed me something that actually worked. You’re amazing

@michaelvonfriedrich3924 3 года назад

Option 1 worked the first time, and it would reignite my password, but option one fixed the entire issue. Thank you very much!! 😃

@jimmyswyatt 3 года назад

Thanks a million. A straight to the point, easy to follow solution. Option 1, worked for me.

@maleeca4356 2 года назад

Finally a solution that works. I started with the rubbing alcohol method and it worked instantly. I've been searching for ways to fix this and nothing ever worked. So glad I found this video!

@WorldofTech 2 года назад

Using rubbing alcohol would have been my 3rd step.

@beatrizbrandao9839 3 года назад

Omg yess, the first solution worked! Thank you so much!

@nagapraneethvakkalagadda1604 2 года назад

I was skeptical about cleaning the ports with alcohol rub, but it actually worked Thank you

@rainydays4383 2 года назад

first method worked perfect. thank you! you deserve a medal for this 😭😭😭

@beetlejuiceification 4 месяца назад

You saved my teaching day, I was able to enter grades immediately. Thankyou thank you and blessed thank-you! You saved me a lot of headache today and in the future if it ever happens again. A watcher from Alabama!.

@lawrenceoladimeji 2 года назад

I was struggling with that until I watch your 2 suggestions. The use of the alcohol worked for me. Thumb up.

@WindEntityColin Год назад

2022 update! YOURE AMAZING Surface Labtop 2 (not detachable) wasn’t working trying to touch screen click through settings to find something. Nothing worked. Diagnostics didn’t work. Used the Volume up and power down key and worked Thank you very much!

@Wxeiss Год назад

Omg thank you so much. I was freaking out. This really saved me from going to the local shop possibly losing money. Subscribed :)

@mariogarcia6539 Год назад

THANK YOU!!! the bios worked! After trying everything, I thought the keyboard just died. I bought a new keyboard and to my surprise, it didn't work either!! I found this video and after doing the BIOS reset, both the new and old keyboard started working!

@jessebergles9790 3 года назад

Step one works perfectly, thank you! it was driving me crazy

@franceshill6964 Год назад

My Surface Pro just stopped working. Read and tried all the steps from MS Website, but this one did the trick. Many thanks!

@tapanpradhan8649 3 года назад

1st method worked like a charm! Thank you for the solution.

@aaateamunitecommunity4772 3 года назад

Thank you so much for your tutorial since last night I wouldn’t figure out and frustrated and now I watched your video and I followed your instruction and finally its worked 👏👏👏👏thumbs up for this

@kaebae6917 2 года назад

It took me two times of cleaning and restarting, but that did the trick. Thank you so much for posting this video. :)

@brianmanahan852 2 года назад

THANK YOU SO MUCH!!!! I can’t thank you enough!! I spent over an hour with a microsoft IT support tech who accessed my laptop remotely and ended up resetting my PC & making me loose all my installed software and nothing they did worked so they told me to buy a new keyboard which they said would hopefully fix my problem. The 1st option you showed fixed my keyboard problem, thank you again you’re a lifesaver!!!! 🙏

@clef_menthe_ine5979 3 года назад

OMG THANK YOU SO MUCH FOR THIS VIDEO !!!! I was desperate ! But the first trick resolved everything !! Thank you so much ! I would just like to add that if when you're in the bios, you still can't do anything, go to Devices and check if the "Surface type cover port" is activated! Mine was off !!

@alekdrake7799 2 года назад

I'm so thankful! First method worked!! BIG THANKS 🙏🏼✨

@jessicamarquez4199 Год назад

Thank you so so much! This really works!!!!! I was freaking out I thought I was gonna have to pay someone to fix it thank you again!!!! So HELPFUL

@Sheillaakwara Месяц назад

Thank you so much! I’ve gone through a few videos on RU-vid trying to fix this. Your first solution worked for me. Thank ya!!

@AngieCosma 2 года назад

Thank you, this is the only video that helped me get my keyboard and mouse pad working again. Easy fix!

@avimathew Год назад

Sir, thank you so much for the help. My keyboard on Surface 6 stopped working months ago. The rubbing alcohol method worked and its all good again. Thank you again. You are a hero. :)

@wisitc.3365 2 года назад

The press and hold into BISO method really works! My SFPro7 could not charge and keyboard didn't work. I found your video. Now these have been fixed. Thank you so much!

@SuperLamouchi 3 года назад

Thank you so much! Worked like a charm! Thumbs up!

@idoazu 2 года назад

thank you so so much! i spent 30 full minutes trying and failing to figure out what i was doing wrong, and your first step was flawless 💗 so grateful!

@gklantone3535 2 года назад

Thank you that was fast and simple didn't need the 2nd step.

@lasrecetasdemama9957 3 года назад

Hello from Spain, My father was about to give up trying to fix the external keyboard... I tried to help him but couldn't find a solution , and then I found your video.. the alcohol solution :) Thank you soooo much! Muchas gracias!!!

@basabali4892 3 года назад

Thank you! Option 1 worked beautifully!

@julainelopez2566 2 года назад

this worked perfectly,. thanks so much I actually called a tech company that did not know how to fix the issue. sometimes the solutions are simple. thanks again.

@LisaHaveman 7 месяцев назад

DUDE!! The rubbing alcohol worked!!!! THANK YOU!!!!

@debren27 Год назад

Thank you!! Booting into the BIOS config revived my keyboard! Actually it wasn’t my keyboard, because I tested anothe me one - clearly it was my SP7 not recognizing the keyboard. Super easy fix I haven’t seen elsewhere! Thank you!

@nadaaliji3631 3 года назад

Thank you, that was helpful with second option!

@tya7560 2 года назад

Thankyou so much, I had an online lesson and was freaking out so much, thankyouuu

@dewialifiasydney1310 3 года назад

Thank you for sharing the tips, you are a legend :)

@whutnameisnttaken1 2 года назад

Awesomeness! The alchol technique worked! Thank you!

@stephaniegrace6256 2 года назад

The first option worked for me on my surface laptop! Thank you a million!

@martinhd288 Год назад

Thank you very much ! I tried everything until your instruction fixed the keyboard problems.

@rugermossberg9221 Год назад

I have a Dell tablet with the keypad and the rubbing alcohol did the trick after a week of not been able to use it. You are awesome!

@Nowaydatsme Год назад

Oh my god. I thought this was fake. I tried the alcohol solution and it worked. Not immediately but it took around 5-10 minutes for it to start responding again! Thank you so much!

@ej9484 2 года назад

Dude I was so confused. The first Troubleshooting method worked for my surface laptop 3! Thank you!

@Esther-jw6ln 3 года назад

You had me at first , then had me through it all, amazing 👏 thank you

@maxfaded 3 года назад

Option 2 worked for me, Thanks man!

@milliejoshi8353 3 года назад

Thank you so much! First one worked out for me 😊

@ThatRandomAznKid 3 года назад

2nd solution worked like a charm, thank you

@anotherpaul7238 Год назад

After having tried various methods, your second proposal finally worked (I used ethyl alcohol). Your video is really helpful. Thanks a lot, thumbs up!

@kelgreen99 3 года назад

Cleaning it worked. Thank you so very much! I was so frustrated with this thing!

@Lace1nSpace 7 месяцев назад

Going to bio's and restarting always works for me. I have had to do it more than once on occasion. This video has been a lifesaver for me, bc I always forget what buttons to push 😂

@shawnmoore8296 2 года назад

Thank you for posting this. It was super helpful today

@LindseyNoelani 2 года назад

Thank you so much! The power + volume up hold worked. I really appreciate your video!

@daniellouis8489 3 года назад

Cleaning the connections worked for me. Tks a lot. You're the man.

@gaewww 3 года назад

Option 1 worked perfectly! Thank you!

@e1fundz__13 3 года назад

thank yo so much this worked perfectly with no issues and now my keyboard is working

@er1cksw 3 года назад

i didn't have alcohol laying around but used a dry swab instead and still worked, Thanks

@MarcusThePotato69 3 года назад

TYSM! I was freaking out, but I did only have to do the first half of the BIOS part. Holding down the power button is much different than just restarting or smth.