The Customers who wants it, can afford it, will want it and Pay You for it! Dont be Desperate ~!!! and that customer if Happy, will Bring other paying Customers to the table ! Excellent video Yvan, showing that even in Bad times , You can find Good Leverage !! ;-)
Excellent business advice!! I couldn't agree more. Especially answering the phone as opposed to "please listen to the following 5 menu choices" you've just lost multiple customers because of this.
Thank you, Yvan. You just convinced me to push even more. Like I always say, you are the GURU of detailing, and now....GURU of business! Every time I listen to your videos my confidence builds more and more. I guess, even at the age of 59 we still learn...thank you, my friend! ☮
I own a detailing business here in the South and I was lowering my prices by about 20 - 25% to try to attract more customers. Thank you for this video because you're correct with everything going up including my supplies I need to be charging more! But this video also helped me to realize that I need to vastly improve my marketing my brand and my credibility. I'm currently sitting at 13 5 star reviews but I can definitely do more
I really appreciate the inspiration and I feel you are definitely accurate. Customer service will reign supreme during difficult times as customers will remember kindness when the recession ends.
Thanks Yvan, sounds like my time to hunt down a great fixed location. I see more growth being able to provide shop services and products than strictly being a mobile detailer.
Absolutely great video Mr Lacroix! I never thought of it in this mindset but it makes perfect sense! Watching DIY Detail I recall you telling nick that you had a rinseless in 8 to 10 minutes which versus a 30 minute rinseless is a huge raise in efficiency per say. We know what we're worth, our customers know what we're worth. We just tighten down the hatches so to speak
Hey Yvan, this is a random question, but I know you're always on top of your comment responses! What are your thoughts on pricing detailing services as "$199" vs "$200"? I know that psychological pricing works wonders for grocery stores, but should this mentality be applied to a service such as detailing? How did you price things in your detail shop? Did you round up to a 00 number or 99, 95, etc? Thank you so much for doing what you do. You have single-handedly revolutionized our business just from your YT videos.
Thank you for finally talking about this unlike these other “RU-vid detailers”. I brought this up to you 2 months ago and I’m glad to see someone finally telling the truth and willing to talk about it and not scared about their image or not getting views or losing subscribers. Do you still believe this is not as bad as 2008? Think it’s worst and we haven’t seen nothing yet, but that’s just my opinion. My advice is to save your money and if you do spend, spend it wisely and also depending on how much you have in the bank, you should think about getting a part time job just to keep money flowing And keep the business going. You have some great points and advice, but now it’s time to remove the training wheels and hold on tight cause it’s going to get bumpy.
Great stuff Yvan. Your advice is good for all small businesses. I’ve had many over the years from landscaping to insulation contractor to farmer, I wish I’d known then what I know now and the things you say here. I always say: Take Positive Action, be proactive not just reactive. Plan for how you are going to make it. But also: have an exit plan: if your business begins to ‘fail’, don’t just throw money and time at it unless you have a plan to make it work, and have a plan for if you just CANNOT make it work instead of spending all your money and all your personal strength in a losing situation. It will take you less time to recover if you don’t ’run it into the ground’ but instead step away gracefully. Speaking from personal experience here. Then start again using everything you’ve learned to make your next enterprise the best one ever.
@@Detailers-Business-Academy thank you! It’s been a great source of recurring income and I couldn’t have done it without your wealth of knowledge Yvan! I’d still be using soap and water back in the Stone Age of detailing otherwise haha.
Love it! It's all true what you said. We 've raised prices and I've figured out in areas to be more efficient (profitable). There's big shops that have closed their doors here working the few months and we've capitalized on that because our work walks the walk. I know we can be can much better but For the most part we're taking two steps forward after one step back. Looking forward to hook up with you in SEMA. My crew wants to meet you. 🤙🏽
Yvan. I saw the video on your bus tour. beautiful bus home! Love it. I have some business questions I’d love to ask you, is there any way to get ahold of you
Hey Yvan, love your videos and perspective. I’ve got a couple questions after watching your videos. 1. Rotary/DA on upholstery. Can it get rid of bad stains? How effective is it? 2. Can I use ONR before the decontamination phase or should I use an actual stripping agent/soap? 3. Easiest/best place to dump dirty water?
Curious the $ amount and where you would place it for advertisement for a strictly mobile detailer. I currently use google ads and am getting window business info on my van and have door hangers.
Anyone in these comments got any advice or general wisdom for a mid-20s detailer just trying to find a way to get this part time car care gig to have steady customers? Or sometimes any
Start with providing exceptional service, your customers will send you more. Second you need for people to be able to find you, the best way is SEO. The best advice I can give you for SEO is look towards Detailersroadmap.com
