DecisionWise CEO Dr. Tracy Maylett and DecisionWise Consultant Dr. David Mason discuss how organizations can improve employee engagement by focusing on the engagement of managers.
The question is, can the vendors base their fees on their financial impact on the clients. Engagement is an enterprise issue; managers are only as engaged as the general employee population. How do we expect disengaged managers to overcome their disengagement? Further challenging is expecting HR to work with the survey vendors, knowing that neither can force disinterested leadership to change. Here's the only question: Can any survey company working through HR base its fees on their impact on the income statement, margin change, or any other business metric? There are thousands of survey companies, EE/EX experts, keynote speakers, and seminar and webinar leaders, and none market their client's financial results. Again, if the fees are not tied to outcomes, then the client is taking all the risk; how much sense does that make? Clechés are not results.
