The Future of Brick and Mortar: 2021 and Beyond

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While 2020 changed the landscape of the physical retail world, that doesn't mean traditional brick and mortar is down for the count. But how will things evolve? Syama breaks down how we can expect in-person shopping to shift following a changed world:
- Redefining the in-store experience
- Strategically thinking through inventory, layout and markdowns
- Utilizing great sales personnel relationships with customers
- Changing or increasing offered services for personal touches
- In-store staff v. digitally fluent staff
- And more!
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Опубликовано:

10 июл 2024

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Комментарии : 10

@christopheraquino702 3 года назад

Can everyone like for the algorithm this is great value, and everyone deserves to see her content

@ScalingRetailConsulting 3 года назад

Thank you so much! I'm glad we were helpful :)

@HAMZZZ1985 3 года назад

We need more content like this, talking to the owners/buyers of boutiques.

@ScalingRetailConsulting 3 года назад

Thank you so much for watching and we will have some more content on that soon!

@mattmatt2417 3 года назад

This goes deeper into how we now live in a digital world. The methods, A LOT of people are using, seem expensive/counterproductive/you need to keep A LOT of clutter/crap, to do it this way. So you need, paper,folders,dividers,notebooks,printers,ink,stamps envelopes, TIME. Also not using/having E-mail, PDFs, servers, to do lists apps,notifications, digital calendars,digital planners, is a real handicap, when it comes to being productive. Automation, is nice too/set emails to go out/upload to the server/local files and so on, on schedules. Also instead of carrying a huge ridiculous folder/book places, bring it all with you, on your phone. Also having your to do list/notifications pushed to you/directly to your phone/in your notification menu or maybe through Alexa/a routine. Also its nice to have a digital note pad/note taker, so you can have your notes, with you, ALL THE TIME, in one place/on your phone, thats always with you. Also, IF you use/read, magazines/news papers, a digital subscription, is always available/an option. ALSO MOST places have apps, for coupons/Walmart has one,Kroger has one, IF you like fastfood, Burgerking and Mcdonalds, have apps, granted I just use Walmart's monthly membership/door dash's delivery system, for food/groceries, and for what Walmart doesn't have, I buy on Amazon. Also on occasion I use Lowes/Home depots/I get things delivered, to my house from them. Anyway all of this, is available as well, anyway things CAN be ALOT EASIER,NOW DAYS. If you have a kid/kids, give them a tablet or a laptop, also tiny scanner pro. Also get them PDF books and don't buy them paper, pens or pencils, Also tell them to throw all paper away/tell them to tell EVERYONE, to email it to them, if you see it around the house, throw it away, it will make EVERYTHING A LOT EASIER. More info: Tablets/Laptops/desktops/a phone, is the solution lol, if you need a stylus get one, as well lol, not NECESSARILY needed, but, it MAY make you feel better. Storing this much paper/any paper, seems counterproductive, thats what storage drives are for, burn it all/well the responsible thing to do, is shred them and then recycle them, but /IF you need to scan it all, into a computer, back things up though/on flash drives/external hardrives and so on, also ALL OF THIS, CAN BE STORED ON YOUR PHONE/in one TINY device. Also NOW DAYS, you can just start typing what your looking for, in a search box, and it will just pop, right up/no more annoying days of Windows 95/XP/Vista, those type search systems, are a thing of the past, luckily. Also ALL of your manuals, for your appliances/devices, have PDFs, I have those on my phone/I've backed those up as well, you can just search for them online, they are easy to find too. Also notes can be taken on your phone/and all of your notes/info you need, will ALWAYS be with you as well. Also you can carrie tons and tons of books, IF they are digital/PDFs, same with music, granted now days, we MOSTLY stream music, with Pandora/Spotify. LOL your acting like an old person, IF your using paper lol Sentimental things are different, but the rest is a waste of time and space. Some more examples, of how we live in a digital world. Also ALLOT of things can't even be purchased, with out digital/EVERYTHING can't be purchased with cash. MEANING COD/POD, isn't even a thing anymore/DEFINITELY not available for everything/its not used, like it used to be. Cash is helpful, to avoid paying tax though, under the table jobs and also for survival/when systems are down, but sales tax is MOST LIKELY going to be an ISSUE REGARDLESS, UNLESS, MAYBE, IF you have access to a military base/some other way to avoid SOME tax. I know I keep ALLOT of cash in my safe,along with physical books,blurays and so on, for back ups/end of the world type stuff lol, but I normally keep/use digital items, MOST of the time, such as PDFs,Digital files, movies,games, music and so on. Keeping birth certificates/social security cards and pictures, of everyone in your family, SHOULD suffice, for the JUST IN CASE, but even your license, now days, can be renewed, through an app, also taxes are paid/done online now. Anyway physical paper, is becoming less and less needed. It doesn't surprise me though, that EVERYTHING'S going digital/Sears,Kmart,Hifi buy,Sports authority, Toys R Us and SOON GameStop, ALREADY figured this out, the hard way, but they did FINALLY figure this out. Walmarts figuring this out as well/using doordash/having memberships/monthly services, that allow you to get unlimited deliveries, meaning, Walmart stores are KIND OF turning into warehouses. Anyway we now have hardrives,SSDs,Flashdrives, servers, no need for MASSIVE filing cabinets, ANYMORE, nor massive calculators,paper calendars,paper, envelopes, or paper/things that can be sent by/via E-mail. No need to buy, stamps,printers,ink,paper/folders, binders, checks and so on, ALL of these things, are obsolete/they are going away. Now we can just log into the server, vs having to take/go get that one piece of paper, that is miles away/we also use e-mail vs USPS. Also we can carrie EVERYTHING, in one device/your phone, or have cloud back ups, to get access to it, ANYWHERE. Also we use debit/credit cards now vs checks, we don't get our bills mailed to us anymore/we have auto pay/we pay through apps, AND we get discounts on our bills, for doing this/setting up auto pay. We bank through apps now vs through physical banks, we do on OCCASION, use ATMS, but even checks can be deposited, by taking a pic of them, through an app, ALSO, IF you pay with a check, NOW DAYS, in a store, the check will be handed back to you, and your money is taken, DIRECTLY OUT OF YOUR ACCOUNT/ITS BAISICLY LIKE USING A DEBIT CARD, NOW DAYS, direct deposit is available, ANYWAY we now do things MUCH more simply/efficiently/effectively. This is probably WRONG, but I burn all the paper I receive, wrong as in, recycling, is what you/we should do, but honestly, I think physical mail, FROM COMPANIES, SHOULD BE BANNED, individuals sending each other a Birthday/Christmas card, is okay, but other JUNK MAIL, should not be sent to people. Atleast with email, MOST things, get sent directly, to the spam folder/box, also what gets through, CAN BE BLOCKED, MANUALLY, AND ITS NOT REALLY REAL/it has no consequence, other than bandwith. Honestly ALL trash services SHOULD be required, to recycle/all trash facilities, SHOULD HAVE a SORTER/SOMETHING/a machine that automatically sorts the trash/it gets dumped in and then its sorted automatically. Anyway paper is a waste of money, time and space, especially when everything can be stored on servers,storage devices and easily emailed/found, when need be. Something you can invest in/things that are helpful, NOW that you've gotten rit of all the paper, is more monitors. When I work, I use 3 monitors/I have two 42inch monitors and one 27inch monitor, in every setup I have, but being able to see more on screen, is really helpful, when working/getting things done.

@mattmatt2417 3 года назад

We CAN'T bail companies out that don't understand the market/that aren't understanding the times/moving with the times/adapting/making good business decisions, companies like Sears,Kmart,ToysRUs and so on, companies that are already dead/that are going to inevitably die anyway. Companies that think brick mortar is forever/newspapers that still use actual paper, just to give a few examples, IF a company is obsolete, we can't punish the companies that actually understand the market/the main things are, low price, convenience and remember we live in a digital world. Meaning we can't regulated/enforce monopoly regulations, against business that are MORE digital, compared to A LOT of brick and mortar stores/we don't need to punish Amazon/Walmart/other online business, because A LOT of companies don't understand the market. This is ALSO interesting/ this goes into how times are changing/jobs are changing/High school curriculums SHOULD change, BUT at the same time, this is going to be nice/we won't have to waste as much time/ have as much interactions with strangers, on a day to day basis, I ALREADY use door dash/Walmart/Amazon AND IF I need to, ALL I have to do, is greet them, from my security cameras. These are jobs that WILL be going away in the future/this touches on A LOT of new autonomous technology, that is starting to surface/be utilized. To stay relevant, learn Programming/C,C++,Python,Java,HTML,CSS,PHP,JavaScript and so on, these jobs/skills, will be the most valuable things to know and hardware/ A+,Linux+,RHCSA/RHCE,Network+,CCNA,Security+,PenTest+,CEH, for a while and Engineer jobs. These jobs are going to be the last to go. Let me start with an example, drs MAY NEED an engineering/mechanical/electrical degree in the future/their jobs could be taken over by bots/bots ALREADY do A LOT of surgery, such as Coronary artery bypass ,cutting away cancer tissue from sensitive parts of the body ,such as blood vessels, nerves, or important body organs,Gallbladder removal, Hip Replacement, Hysterectomy,Kidney removal, kidney transplant,Mitral Valve Repair,Pyeloplasty ,surgery to correct ureteropelvic junction obstruction,Pyloroplasty,Radical Prostatectomy,Radical cystectomy,Tubal ligation The jobs that will be going SOON/A LOT SOONER/SOME OF THESE NOW, are cashiers,warehouse workers/line workers, probably SOON employees that unload trucks, stock shelves, truck drivers, should go next, because of self driving vehicles and arms, connected to the vehicle, will drop the package out, once the vehicles in position or an autonomous drone or some other type of robot. This is happening more and more NOW, Brick and Mortar is going away/stores will either close and open up a distribution center or become a distribution center, door dash will handle that, AND AT SOME POINT, Door Dash will be FULLY AUTONOMOUS as well/the vehicles will be self driving and robots will load and unload the vehicles, Door Dash MAY NOT be the ending company, BUT a company will be doing this. The construction/self driving field is accomplishing A LOT right now. A LOT can be prepped at night for workers/machines can be ran at night, also window installing bots are a thing now. Also think about how much a human can lift, if lucky, you MIGHT get one that can lift 250 pounds, a robot could lift 1000pounds, robots don't need breaks, as often/they can charge up, while another one replaces them, they don't get paid/need money, they don't get sick,they don't have feelings or rights/its a machine, so basically its easier to deal with. Electricians MIGHT be okay, we'll, MAYBE for a little while, I mean think about it, how hard is it, to see colors/distinguish green/ground,White/Neutral,Red and black/hot, also electricians ALREADY consult machines/voltage meters, to diagnose problems/figure things out/ALL of that could be on a machine/bot and be handled MUCH quicker/more efficiently, with a bot. Auto mechanics MAY be the next to go, especially if bots, could get in tight places easier/sync with the whole car/have a diagnostic reader on board, lift an entire engine/the whole car, on its own. Also A LOT of software jobs/networking,COULD be handled with AI/if this than that, as well, EVENTUALLY hardware jobs will be accomplished by bots, as well. One day we won't have to deal with human ignorance either, which will be nice. Programmers will most likely be the last to loose their jobs. The work world will definitely be easier without people. I try not to put people out of work/I could probably put millions of people out of work, right now, in the companies I work for, but I try not to, but sometimes, humans become annoying and I have to/ I try and think of the most logical responds, to certain things and I get the opposite and humans are ALREADY, what slow A LOT of processes down, meaning as an example, a computer can do A LOT more spreadsheets per min/second, compared to a human. I work about four hours a day now, because I've setup my other work, to handle its self/with a simple thought, such as, "If This Than That", with that simple mindset/phrase, A LOT can be turned automated, sometimes I have to answer a few questions/monitor traffic/a pop up, comes on my phone and says/asks, would you like this action or this action/allow this or not and so on, but when AI is implemented SOON, A LOT more can be handled autonomously. I guess this will be good for covid as well lol, no joke. Anyway the future is looking promising/fun.

@mattmatt2417 3 года назад

The places that keep brick and mortar are high end stores/business, places that are designed for experiences you can't get ANYWHERE ELSE, or just a place for people that are really really really rich, to shop at, in person. Mainly, because brick and mortar is inconvenient/not worth the time wasted. This shift was ALREADY happening, but covid sped this along/showed people how much easier shopping online is/setting up deliveries. ALSO turn things into distribution centers. The most important things to think about is, convenience,low price and remember we live in a digital world. SEO, is really important as well.