In this episode, Sri Chellappa chats with Tricia Shields, the Chief Human Resources Officer at Naviant, a champion for leveraging HR technology to revolutionize the employee experience. Tricia believes in strategically deploying technology to automate tasks ideally suited for machines, freeing up HR professionals to focus on the human element - building meaningful connections with employees and managers.
At Naviant, Tricia spearheaded the digitization of documents and workflow automation, empowering the workforce with real-time information. She highlights the transformative power of platforms like OnBase, which streamline the entire employee lifecycle, from onboarding to performance management. Automated reminders and notifications keep employees engaged and informed throughout their journey.
Tricia emphasizes the importance of starting with process digitization and seeking out technology that tackles multiple HR challenges cohesively. She provides compelling examples of how performance management systems and onboarding technologies have significantly improved the employee experience at Naviant.
However, Tricia acknowledges common pitfalls, such as technology investments without proper support or a lack of alignment with a clear talent strategy. Her advice to HR professionals is to embrace a phased approach to tech adoption and partner with vendors who possess a deep understanding of the HR landscape.
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23 апр 2024
