Mysterious forces are at work at the Damson Dene when one of the hotel's showers appears inexplicably occupied baffling staff and guests alike. Local psychic Amanda is looking for a function room. She's running an event to show everyone that they too can be looked after by one of the angels she believes are all around us, if only we open our eyes. 'You're very lucky if you get to see an angel... most people tend to feel (them)', says Amanda. Intrigued, head receptionist Yvonne turns up to find out more. Meanwhile, checking in to the Hotel are the Bells - an Evangelical Christian couple who've come away for a relaxing weekend of walking and prayer. They're fascinated by the general assistant Amos's Biblical name and think he might be a potential convert. But the Bells are baffled when they return to their room to find the bathroom locked and the shower on full pelt. The receptionists are baffled too, and manager Wayne is sent to investigate. The hotel's newest recruit, Amos, is reaching the end of his probation period. He's moved from Romania in the hope of building a career in the hotel industry. Despite being hard-working and keen, he still struggles with basic tasks, and the strain of starting life in a new country is also taking its toll. Amos considers his future and reflects on the tough circumstances back home that led him to leave Romania in search of a better life in England. Hotel manager Wayne can't decide whether he wants to adopt him or suggest that he return home to Transylvania.
Documentary following life at the Damson Dene, a three-star hotel in the Lake District, as staff try to keep holiday-makers happy during a busy summer season. Season two switches to the Grosvenor in sunny Torquay, where manager Mark tries to keep control over troublesome guests, and even more troublesome staff!
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5 окт 2024
