THE IMPOSSIBLE JOB? | Can We Fix What Other Plumbers Couldn't 

Hold a strong magnet (old magna clean magnet is perfect) near any copper pipe that you think maybe blocked obviously copper is non magnetic but if its blocked with old magnetite from the system rusting over the years it will stick to the copper. Found a few blockages like this!

Wet vac can be a real life saver sometimes

Only just started watching your vid's mate and they're excellent. I was a self taught self employed electrician/plumber in my day. I was lucky enough to retire at the age of 48 but still do a bit of DIY plumbing at the age of 63. I don't seem to have the confidence I had when I was working and get a bit stressed when doing the simplest of jobs. However, after seeing such a pro as yourself up to your elbows in dirty water I then it gives me a little more confidence knowing that there are no short cuts with these awkward jobs and it is what it is. Thank's Tom for the great vid's.

I agree with you Tom regarding the manufacturers turning there backs on installers.when something goes wrong.

Fair play Tom, your perseverance is top drawer

Not just you who gets the dodgy issues but you have to give yourself a pat on the back for finding and fixing the problems and considering the customer and having the patience and skills to do a good job for them. 👍

Proper stuff

Hi Tom -- yes know what you mean -- i've even opened the box on site and it's been the wrong part in the wrong box !! -- and thats been when the customer has had half a day off work to let me in to do the job !!- my advice is like the earlier comment -- open the box in the van outside the shop -- then anything wrong you can just take it back inside the shop ! -- good that the busy boiler breakdown season is here eh -- take care Jim ....

good vid as always, I tend to put a magnet on them air separators to see if they are blocked. a tip a old plumber gave me well I was a apprentice

The best way to prevent manufacturers from forcing the fitter to pay for the manufacturers dodgy parts is to get the customer to purchase the part, ie new boiler etc.

Sitting in the pub enjoying a pint and watching the new video. That cable needs clipped at the gas pipe 😂😂

Your a good lad Tom it shows, on jobs where the customer lifespan is less than the lifespan of plastic I just rip out replace and try and get a better sized feed in ,, It’s financial sense the pipes out pays well enough with that much crud and she’ll be happy to be warm

Great video Tom 👍 I stopped fitting salamander pumps, especially the CT range - nothing but trouble. Stuart Turner only now.

My air separator was slowing my water down for a good few years until it totally blocked. Had it removed & a H section of pipes with the vent on one side & the feed on the other sorted it. My heating has never been hotter...

Hi Tom. Hope you were well paid for that job. You never give up. Well done

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Good job, only thing after doing all the messy job wash your hands before touching boiler fused spur and rads 😂

Just watched the full video Tom -- well done mate you did your best -- just like some of the jobs ive been to -- customer has had a new boiler thinking all the problems will be solved -- but the system has been piped all in 15mm !! the system water is like engine oil + the boiler installers never even tried to clean the system ( all they wanted was to get the boiler in , get their money + run !! ) -- you did everything you could -- even just a flush would have found it hard to clear the blockage in the air seperator -- i bet the customer has had a few plumbers look at that system and they had all said the same ( we're to busy sorry !} -- keep up the good work mate respect Jim ...

This man cannot be tamed, havnt even watched it yet, just know your gonna pull it out the bag kidda

Had issues myself with damaged or missing components etc. Always make a habit of opening things at the merchants these days . Great video mate, wish I had the inspiration to film some of my own work. 👍👍

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I try and open the products in the car park of the merchants before leaving, had too many broken or misdescribed products out of the box. Thanks for the vid as always.

Fair play mate, great to see real world plumbing and the stress of getting everything back up and running 👍🏼

just started watching Tom and enjoy watching but you don’t half stress me out😂

From what I hear it’s better to get the customer to buy it so the warranty is on them. They pay you for the job not the product.

Excellent video as usual Tom, you are not the only one to have faulty boilers out of the box had a few myself just glad that the customers were understanding but it does not give you any faith in the manufactures

Get some new blades on ya cutters! :D Nice work as always Tom, always satisfying when you find the issue, but always demotivating when it's in the WORST place possible! I'm sure you'll completely solve the issue soon

Nice to see you back in Norway Wayneo let hope the big fish come out to play 😉👍

Definitely not rough, you’re one of a few master plumber’s out there Tom

The Blow Test.......All proper plumbers have mastered the art of the blow test....hahahah I know EXACTLY what you mean with the "manufactures and who pays for our time" issues mate, had it with Honeywell as you may of seen, 400mile and 2 brand new 3ports later i switched to EPH and all is fine.

Agree with the manufacturing defects and lack of accountability from manufacturers. The amount of should have been rejects showing up is getting rediculous. I've even had bathroom pottery with manufacturing flaws with a quality control sticker covering the defect. Obviously didn't remove the sticker until after installation. After arguing the toss they send you out a new one and want you to dispose of the faulty one all at the fitters exspense.

well done for giving it your best shot for the lady tom

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Dormer bungalows are always a shed full of sh*t when it comes to the plumbing & heating, alot of DIY builder add ons, bodge ups and shoddy workmanship. Fair play to you for getting it sorted 😎

i thought it was only me who got shite jobs carry on the good work on training channel

Another victory for perseverance, great effort mate 👍👊

Great video

Great vid m8t if installers flushed these systems before fitting new boiler you wouldn’t have this problem .👍

Great vid , Tom 👍👍

Cold feed blockages. When I first went out on my own after apprenticeship the boss used to give me all this type of rubbish, actually makes you good at problem solving. Although I never thanked him at the time................ I have had exactly the same problem with those salamander pumps, mine was branded Center brand ( wolseys own) the salamander tech guy on phone told me that the replacement was registered to that address, so I made the customer wait a couple of days (they had another shower) so I would not get lumbered with the replacement pump as you did. What was the problem with the new Heatslave??? I have had 2 bad new Danfoss nozzles recently that gave similar symptoms and had me scratching my head for half hour! Boiler would strike up run for a bit then lock out. Have a good weekend.

Heroic work there. How about running some cleaner in the central heating for a week. I bet that would make a very big improvement, at little cost.

Hi Tom, These problems must drive you insane. Dodgy new parts from the supplier and the supplier not being bothered is a continuing problem too. You do fantastic work in difficult/impossible circumstances, your knowledge is unbelievable. Great film as always, well done mate, have a good weekend and take care. 🍻👍👍👍

Have you ever watched your vids with the subtitles lad? 🤣 My fav so far is you said "Hot & Cold" and it said "Hong Kong" 🙈

Those air separators were the fashion in the 80s , they also made one without cold feed connection which didn’t seem to block, as always Tom good vid/work

Great video Tom 👍

Loving the vids mate, keep up the good work!

Good content as per Tom, you look like you enjoy the awkward ones! Good to watch you work through that one mate👍🏻

Good video Tom, I love jobs like that! Hunt the air sep ?? Who puts them in the floor, are people still fitting boilers and not flushing 😢 you can only do your best 👍

I'd like to know what the 'blue bag' is that you are using please. Looks useful.

Ah mate I wish I can call you to personally congratulate you on these videos and the channel In general

What a nightmare that first Job Tom, where do you stop ? They can be endless, but shows what workmanship is out there, and it’s always a pain trying to rectify something that’s never going to be good, well done for persevering with it, and in my experience Worcester boilers aren’t good out of the box 🤪 hope you got it sorted. Take care 👍🚽

Good Job Tom .. You know who has the easy Job? The man not doing it

Just found your channel mate (MJ Tiff) and love the content... Your passion and knowledge shine through... Keep up the good work.

Good work as ever bud. You said about putting pump on a plug to stop / start. If you hold the speed button down for a few seconds that will also stop it. Have a good weekend mate

Good work yet again mate, would definitely be purchasing a wet vac though pal 👌👌👌

Great work Tom , always enjoys watch your vids mate 👍

You’re not the only one getting this crap mate I get it all the time drives me mad . Love the videos you’re a top class engineer mate keep up the good work

Really enjoyed the video! Love your attention to detail man!

Great video footage Tom! I feel your frustration with some manufacturers parts out there that aren't fit for purpose. There seems to be lots of 3rd party after market crap out there, and some it finds its way into manufacturers products because it is cheaper. The car parts market is heavily suffering from this too expecially from Nappit. It's good to vent your frustrations on here. Look forward to your next video footage on the job. Your a top man mate! :)

Hi Tom, thank you for your videos! What is the big water collection bag you use? You use it as a tool bag too I think!

Nice one Tom , I've cut out so many of those seppo's in the past which where all blocked , a bad design really but there's a lot of crappy designed kit out there and you can only do your best to fix , when I've had bad circulation problems on rads I shut them all off apart from the furthest and put a bottle of x800 in , temp cap the F&E tank and connect a mains water supply to fill it up and and push out all the air , fire up the boiler and get the x800 circulating , do one rad at a time for 15 mins , it's always worked for me... Cheers.... 👍

Nice one Tom, rather you than me! Hopefully your next 10 jobs will be a breeze! Great video mate!

Merry Christmas Tom. Will you get some time off? Cheers.

Fitted quite a few salamander pumps mostly bought from screwfix, there have been defective within a year . No problem from SF but the customer has to pay for the time when it should be the company who foots the bill. Seems to be you lose or the customer looses and the company chucks out shoddy goods and creams the money

⭐️ Slightly off subject but You have a Warwickshire accent 🌙

Another great problem solving vid. Out of interest what do you use to clean your hands at the end of the day to clear all the ground in black??

Plumbers are way under valued in the UK, there will be a time in the near future when we will get paid for what we know and do. I was speaking to a Gardner the other day that charges the same for a days work as what i do, for cutting grass, geez. Problem is plumbers have not put there rates up since around 2008 but everyone else have. No young guys wants to come into plumbing for the money we make and the shit we have to put up with. Mark my words plumbers will be charging £50 an hour in the near future and quite rightly so.

I couldn’t agree more with us having to fit the bill when manufacturers cock up! It’s getting worse and worse even when they send out replacement parts, it’s our time going back to replace them. Also a heads up to anyone who uses city plumbing I brought a iflow shower from them just over a year ago that the thermostats failed on it’s meant to have a 10 year warranty on it. I asked city to get me a new thermostat but as there records only go back a year they couldn’t find when I purchased it, so I said I was happy to pay for the thermostat. But because it’s under warranty, they can’t sell me one and allow me to pay for it , but they won’t give me a new one under warranty unless I can supply proof of purchase how mad is that? Ended up buying a complete new shower to keep a good customer happy

Why is the air separator under the floor or did they put it in the ceiling 😂😂 either way kudos to you Tom man

Do you like servicing those Worcester kebab heat exchanger ?😢

No, it's not you that only gets the crap jobs. My son-in-law is also a heating and plumber engineer, it always seemed that he got the back boiler jobs which he used to hate doing.

Personally I like to tell them what to buy and just let them get it. That means it's customers responsibility. OR you buy on credit card, that why you inform the credit card company and say they sold you faulty goods. The manufacturer will act when the credit card company asks for their money back

You should invest in a wet vac. 👍🏼😊 I feel your pain though bud. The struggle is real. 🤘🏼😂

Loving the videos mate, top quality stuff. Learn something new every time.

I hope you charged a lot of money for that job, your skills are impressive!

Take care mate. You work pretty long hours.

Whoever installed that new boiler and walked away leaving like that wants shooting!

Tom, what's the name of the stuff you always apply to a compression joint?

Hi Tom do you work for yourself or a company ? Just wondering

You don't understand? Well, by law, the installer is liable when they become the retailer. If you don't want that liability, then get the customer to go and pay for and collect the parts.

Hi dude, what size spanner do u use for the 22mm nuts

What’s your preference to an air separator?

I've not done oil . Is it a storage combi ?

Good effort, working through it until you find the problem.. valuable info for the inexperienced lads 👌

They should have flushed the system prior to new boiler installation. No warrantee to be had with the manufacturer as a result. Cutting corners doesn't pay.

Is it worth closing the system to a pressurised system?

Which areas in UK do you cover sir?

I fit grant no problems at all

Nosh copper like Tom

Could you please do a weekly TOMS RANT 😂😂😂👍👍👍

I’d robo kit it if it’s an option….state of the water it’s obv never been flushed ….brand new Worcester boiler you say never been registered…… whoever originally installed that boiler has shafted the customer….absolute cowboy…what’s the point in buying a decent boiler with a decent guarantee when it’s null nd void a second after it’s been fitted!!!

What part of England do you live Tom?

You should wear gloves Tom! Keep your hands clean and protect them from the chemicals,dirt and general crap.

Shouldn’t the installer of that new looking boiler in the dorma bungalow flushed the system and checked everything was working properly? Doubt they could have benchmarked it either after commissioning.

Please buy a wet and dry hoover .

Make it into a sealed system after its had a proper flush 😳

It’s sedimentary Watson give her a flush out

just a thought pressurise make sealed system fuck header tank

WHERE DO YOU GET THE BAGS FROM M8 TO CATCH THE 3WATER