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The Top 4 Customer Experience Trends In 2023 

Bernard Marr
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Consumer experience (CX) trends are constantly changing and evolving. Here, we take a look at some of the most important customer experience trends in 2023:
- Immersive experiences and the metaverse
- Personalization
- Conscious customer experience
- Authenticity

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27 авг 2024

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Комментарии : 5   
@cxchronicles
@cxchronicles Год назад
Personalization for the win! Great Video @Bernard Marr 💪💪🏾
@GrumpyChronicles
@GrumpyChronicles Год назад
No doubt that technology investment will help companies level up their overall customer experience and support loyalty & retention. I think AI / Virtual Assistants will play a major role too. Thx @bernardmarr for the perspective on 2023 trends!
@prosperwilliams
@prosperwilliams Год назад
Prosper Williams ❤
@shantanukulkarni2413
@shantanukulkarni2413 Год назад
Hello sir How do you think the trend of Generative art affect the job market for UI/UX design. Please share any insights you have on the topic. Thanks in advance.
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