This Folder is Empty USB Connected Samsung Galaxy-6 Solutions 

Hi, thanks - been trying to fix for a while. Solution was to try your suggestion of using the usb slot at back of computer. For 2+ years never had an issue with either of the front 2 usb ports, for some reason today the front 2 ports didn't work (tried different wires) however using back port worked first time. Great suggestion thank you

Thanks man! Nice simple instructions for a quick fix.

Thank you sooooooo much I just fix the issue after couple months of stress as I couldn't open anything from my phone to laptop 🙌

5:05 worked for me and I had this problem with a Galaxy S7. Thanks a lot

None of this worked for me. I almost had a heart attack because by clearing data, which I listened to you and did without thinking, all of my photo albums, over 5000 photos, were deleted!! Thankfully Samsung helped me to recover them via Google Photos.

Ha, I didn't realize it was as easy as unlocking my phone. Now I can see my folders! Thanks!!

Thanks. The first was right for me. LOL. So easy. Thumbs up for this video.

Thank you for all the info and tips you provide! You're the best! ✌

just went through the whole hassle of troubleshooting, figured out it was just that it was on charging, not file transfer. Thanks

locked. Never was a problem before. microsquish stuff - - fe!! Thanks a lot Ricardo.

lifesaver first one worked for me (needed to allow access on my phone) i should have realised this earlier, given that my iphone used to behave in exactly the same way many thanks for sharing your knowledge

The unlocking device worked for me; thank you!

First of all, I would like to thank the author of the video, since there is simply no literature on this subject. I think it would even be a recurring problem, but it doesn't seem to be, not with everyone. I have 2 devices with this problem, one of them for over a year. I was looking for this "media storage", imagining that the file was in its original reading. However, my device is in another language, I had to translate and logically the word is totally different, which led me to believe, for a moment, that there was not this option, Lol I ask you: 1) Should I click both "clear data" and "clear cache" ? The question makes sense, I'm afraid of losing my files, have you thought? My photos, documents or videos. Total data appears to me: "234Mb" and 86kb of Cache and 40Mb of application. Are you sure it won't delete my files ? Thanks!!

I was watching this a video pop-up from one of the drop down question boxes on Google (I hope that what I'm describing makes sense). I clicked over to "Watch on RU-vid" just so I could comment and thank you for helping me with this issue!

So Helpful did not know about lockscreen issue thanks

I think it improved things. I have a Xiaomi phone and there were Windows drivers made by Xiaomi for my phone's specific model that I installed. Thanks for the video Ricardo.

Thanks for this! Allowing access worked like a charm. It didn't come up the first time because I didn't unlock the phone first. LOL

The first worked for me. Thanks!

USB Permission was the problem...Thanks a bunch!!!

This video helped me fix the problem that I have been having for months. The Smart Switch download to my pc was the solution. Thx very much!

Works with S23 ultra too :D Thanks!

wow thank you. simple as unlocking the phone

Thank you. One of your suggestions worked.

Thanks Rico. You finally got me solved.

Samsung Smart Switch did the job, thank you for your help

very helpful - clearing the cache got mine going

this helped me, just wanted to thank you.

5:04 helped me! I had no idea!! Thanks so much!

It worked for me. Thank you.

first one worked for me, thanks

Thanks bro i was stressing out thinking my PC or phone 📱 was broken ended up being the cable 😅👍

Thank you!!! Thank you!!! Thank you!!!

Thx it solved the problem for me :)

Thank you, I added a security lock for my new job and all I had to do was open my phone. What an easy fix, thanks for your video!

Thank you so much, this worked!

1:40 fixed mine, thanks very much for taking the time to point this out

Great vid thanks. 1.40 was my solve it!

you saved the day! thanks a lot

Yeeeeees! I tried the first thing, and I feel so stupid and so happy to be this stupid cause the fix was so easy xD I was freaking out for a while cause I thought my photos were lost! Thank you so much man!

clearing cache did it..thanks! btw I was also having issues with mp4 not working after copying them.. issue solved as well....

Clearing the cache did it for me, thank you!

Could fix it just followed your first solution! just unlocking the phone showed the files and empty error is gone

thanks so much for info, it worked

Omg iloveyouuuu thankyouuu!!! More subscribers to come!!

Thanks man! Clearing the cache did it for my Galaxy S7.

Thanks a bunch.worked fine.

Thanks, the file trasnfer worked for me.

Great video!!

thnku mekklee, helped a lot

thx for helping me!!

Thank you for all the info

thank you so much

wow 4:06 helped me just earned a subscriber

Thank you so much, that helped me !

Thank you! This really helped!

Thnx a bunch.

4:06 helped me too thank you😅🙏🏼

THANK YOU!

my issue is this with a phone I cannot access because the screen is broken so none of these options work, is there anything else i can try?

Thank you Ric.very helpful.

Thank you! Unlocking the phone worked!

hi, bro. after connected with pc, i can find my dcim and camera photo. but, these photos are no thumbnail, they show only the file name, with a standard icons for pictures. how to get thumbnails for these photos ? i am using xiammi phone.

bro I am seeing this video after 2 years sorry for not seeing and thanks problem solved

Got the app, used it. Thanks

The point is, the telecom-record label-music industry-social media world do not want us sharing files locally. They don't want us banning together in groups where we can share files, music, movies, or anything unless they can monitor it..like wifi. every company that offers things to us are slowly removing our ability to do

For google pixel devices: in USB preferences, switch it to "File transfer / Android Auto" That worked for me

Thanks heaps!

Are you sure clearing cache AND data won't delete all photos in internal memory and on my SD card? Update: I took a chance on my Samsung Galaxy S7 Edge and cleared the Cache AND the Data. After that and when I went to the Gallery all my albums (i.e. Camera, Screenshots, Downloads, etc.) were gone. I rebooted the phone as recommended and logged back in...I found that the albums in the Gallery were being recreated slowly. As I stayed in the Gallery/Albums tab...I see the albums being recreated and the number of items (representing photos & videos which I had before) under the name of the album was slowly increasing. Eventually, all my albums were recreated and the videos and photos within them were back. It was scary initially! Did this fix the problem? Yes and No! After I deleted the cache and data, rebooted the phone, let it recreate the albums, photos & videos, and reconnected the phone via USB cable to the PC, I was able to use file explorer in Windows 10 to go to the internal memory (Samsung Galaxy S7 edge/Phone/DCIM/Camera) and finally able to backup and save my photos and videos to my PC. After that, I moved to my SD card at (Samsung Galaxy S7 edge/Card/DCIM/Camera) and all my troubles were back!

Thank you so much turns out my phone was locked 🤦🏽‍♂️🤦🏽‍♂️

really thank you

My Dcim folder is gone completly from my sd card but there is other folders except that one how can I recover it?

One of the best

Helpful, but I'd like to have all the 6 solutions listed in the video description, so that I didn't have to watch the video.

You are a gent.

My phone is not locked then Also the folder is empty snowing

Thank you very much

bro my touch is not working cant unlock pattern folder showing empty any other fix

I have all the folders inside but some of them only showing half or nothing at all, please help me

Thanks bro

1:40 worked for me ty :)

Found an easy fix for my Huawei P10 phone: using the phone file explorer (not in windows explorer, so phone is disconnected) rename the "Camera" (inside DCIM) folder to anything else for example Camera2 (it's temporary), your photos should not show up in the gallery anymore the way they used to, then rename back to "Camera" exactly. Now the default pictures folder (that is "Camera" in my case with my phone, maybe yours differ because you're using a different brand) should be visible again in windows.

Thanks bredrin.

Thanks ❤

I downloaded Smart Switch and plug in my cell to my computer and now it doesn't even detect the cell at all . Also I can't find Media Storage on my galaxy s10 the way you found it. This is so confusing, it's not working.

TY transfer files was turned off 😆, unbelievable. TY TY TY

Omg I feel so slow. It's 2023 and I'm watching this because I didn't know/think to unlock my phone 🤦🏽‍♀️😂

What can I do my display is damaged but I need some data's from my hence I cant unlock the folder is empty

thank you. once i unlocked my phone all the folder contents are visible

Yesssss. Thanks.

thanks mate

Thank you so much for sharing

anyone who sees this folder is empty after a green bar finishes loading........install smart switch, connect phone to pc and let smart switch detect the phone.......minimise smart switch and then open the folders u want in explorer. files should be visible now...

nothing helped , it still says folder empty..??

thank you

Galaxy s20 Ultra my file data says there's nothing in there I'm looking for my games and other things the file says data 0 this is the first time I ever seen this. I did a factory reset and still the same thing phone is working normal

samsung smart switch fixed my issue.

My problem is that my PC sees the phone, but it's only the Photo folder that appears empty! And it was okay before, this problem appeared out of the blue one day.

Skip to 1:30. You're welcome.

any recommendations for cheap cables?

My files sho but opening them up and there empty folder s but no no no I got stuff in so Any one can help me please