Hi Jason! Once again, thank you for doing your best to help me with the phone, even though I was prepared for it to be unfixable. A funny backstory to how it ended up like it this; I sent my trainee at work to grab some things we needed and when he was trying to start the car he somehow crashed the ignition on the car so we had to call a colleague to pick us up after work in his private car. My colleague didn't want us to sit in our working clothes in his car (I work as a plasterer) so we had to strip down to underwear and t-shirt only to not ruin his interior. While we were stripping down i left my phone on the roof of the car which i forgot about and we drove off. While in the car on our way home I noticed my phone was missing and my colleague rang it and we heard it ringing inside the car and I thought it was in the back since we heard it. When we stopped I couldn't find it, so we drove back just to see it lying in a big roundabout at around 16.00 which is when most people end their shifts. The thing is we couldn't stop quite near the roundabout and I had to get the phone since all my cards were inside my phone's wallet case. So i had to run stripped down on a busy road, waiting for all the cars passing by who were honking/laughing/pointing at me so that I could finally run and grab my phone. But hey, I've learned my lesson to have different kinds of backups now, and I got something to laugh about with friends and collegues.
I have an iPhone 11 that was ran over by a car and I can’t turn it on it’s smashed and my pictures weren’t completely backed up and my sons first year of life is on there and I can’t retrieve the photos..do you think you could help me?
Yep that's what i expected, he should have backed up the phone every week. People never learn :-( I had to recover data from a frends p.c hard drive. The only backup of her very early childrens pictures lost. I recovered all the main pictures and some that she had forgotten. She was lucky that time. Some people are born daft.
Nice work recovering that hard drive data! I am glad to say that we don't hardly ever see a return data recovery customer unless they're a business that offers data recovery and are outsourcing. I would like to think that they've learned to back up their data after having a close call but I'm sure only a certain percentage have!
If the Swedish guy has Harddrives, and not SSD + haven't overwritten everything, his iPhone backup may be recoverable. But hard to say, if he has used his computer a lot since the formatting
Jason I feel sorry for the man. I know 😏 the feeling my wife passed away in 2016. And I had her phone and it just went out I worked with it for awhile. Then one day it came own. And I transfer all her Date to a nother phone. I learned my lesson. Now I have 3 back up's. You have taught me so much. Keep up the great work. Edward Earl Smith.
Wow, that so hecking sad. But! If thats yours 10 years data how the hell you do not backed up your data on every single possible cloud/hard/flash drive. Well, thats his big lesson
@@superslammer I think the point there was that hard drive data can also be recovered after a format. The issue that makes that impossible is that he probably didn't leave it blank but put an OS back onto it which will have overwritten at least part of the area the backup was stored in. I've dealt with several damaged hard disks and thankfully when they properly die at least they can't then be overwritten afterwards so data recovery can be possible.
@@allanmowz I'm anal about backups these days. I've lost too much data from when I was younger. I own 2 enterprise NASes, and a tape backup system. Recently, my nas manufacturer was compromised by a deadbolt attack that encrtpted all files on the NAS though a bug in their software. They were able to get access to all NASes attached the Asustor DNS to remove access. It was a nightmare but I had full tape backups. Never again. It pains me when I see people lose data like this. Because its simple to keep it from happening. Especially on small devices like a phone where a USB stick would work for a backup.
@@superslammer I do a lot of video work so you can imagine the file sizes. I once had a 300GB drive back in the day that that was near the top size which died within the first year. Warranty replacement but still not fun when none of it was backed up. That was my first and thankfully only drive failure in the last 25 years. Most people don't have multiples of whatever the biggest drive you can get today is. I simply can't afford to do multiple backup copies of many 500GB folders onto external drives today. I know I should somehow find the money to replace my externals which are aging and full but that isn't cheap for say 10-15TB and then across duplicate copies. At least those are only powered on a few hours a year tho. (External docking bays for regular 3.5 drives is awesome) Like with this iphone user not everyone can actually afford to do larger backups even tho we should.
ternyata proteksi iphone kaleng2. kalah ama HP cina yg di anggap murahan. setidak nya HP cina masih ada penutup kaleng nya. sering ada kasus HP kelindes sampe body nya remuk dan patah. tapi masih bisa di perbaiki. (masa iya iphone kalah🤣🤣)
sounds like recovering his deleted back up files on pc would be easier. But what if and only a if you went ahead and did a board swap and got lucky to pull his data. seen stranger things happen.
Apple's chip ID strikes again - lol -. If the chip with all the info could simply be transferred to different hardware, you could still get the info. I think I would try file recovery on his laptop if it's a HDD, and hope the files are in a portion of the disk that hasn't been written over yet.
Nice to see the steps you took to make sure it was not recoverable. Not even trying like the apple store doesn't help in customer service. Having worked on a number of things over the years myself, you'd be surprised how many times what seemed broken was recoverable, at least temporarily, because the right circumstances were there. Your PSA at the end was spot on - back up everything! Trust NOTHING! Check your backups often! And use the 3 - 2 - 1 method. Three forms of backup, two different media and one off site!
3:57 Funny man. 🤣 That iPhone looks _tired_ so your customer must have been using it _flat out_ and with all the glass shards Jason you will need to _tread_ carefully. 🤦♂ When I was running my own IT business I kept *four* backup copies coz I'm a paranoid bastard. For my personal data I keep three and that way I will hopefully always have two copies if a device fails. Kind of like a RAID 5 backup. I would never keep a critical copy only on a phone or a computer because that is asking for trouble. Sorry the Swedish person lost their data but I bet it doesn't happen again.
awe man... 10 years of data on a phone that was released 5 years ago... funny you mention an iphone just suddenly rebooting to apple logo. I have an iphone 4 in front of me that I leave on charger for unknown reasons. been sitting there for 3+ years... looked down at it a few months back and it was cycling the apple logo... LOL... total loss now. well I have the data off it but no reason to leave it on charger anymore... LOL.
@@Mommotexx I don't use an iphone, i have an Android phone. Most of my data (photos and video) is now stored on an SD card in the phone. However, even that can fail, hence, backing up on other media.
Good try Jason. Just out of interest What phone to use now for yourself! I’m currently using a dinosaur iPhone 5c, but it’s not supported now and a lot of app won’t update. I’m seeing all this issues with new iPhone’s. I really like Apple, but having second thoughts about buy a new iPhone 12 or 13. Cheers. Paul
@@jasonbradley7057 I don't think you understand what I mean... They're permanently connected aka one cannot work without the other because the controller is the only one who knows where it stored the bits. Not even a manufacturer is going to be able to recover the info because they won't know where the controller was storing the individual pieces of the data
If only Apple would give owners of iPhones and iPads enough storage on iCloud to do one backup of a device. One thing is Apple holds the decryption keys for iCloud backups
I’m not 100% sure but I think you can get data without the original NFC if you flash the phone in 3UTools. I’ve had a few lately where I used a known good bottom board and flashed and it worked
I'm always hoping something might change. I still have an xs max 'm clinging to here that I did a full swap on before I knew NFC was required. The original NFC was cracked and I only ever made it to the lock screen. After attempting update it gets to "swipe up to recover" but always fails. I will try again soon. It's due to be shipped back not recovered :(
@@ststele That one could be corrupted that would stink. I'd make 100% sure passcode is correct just in case too. I've had some customers run in me in loops because they gave me the wrong code lol
