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Troubleshooting Hot Water Problems with the Truma Water Heater in the Airstream Basecamp 

CajunMile
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We went on our first camping trip of the season and had intermittent hot water. The hot water🚰would run for 1-2 seconds, then cold water for 5-10 seconds. Once home, we did some research and realized our water valves were not turned correctly after we de-winterized the Basecamp.
With many people experiencing different issues with the Truma system, we wanted to share some tips on how to problem-solve the most common errors. To ensure consistent hot water, we recommend checking the water valves, confirming the Truma unit is plugged into the electrical outlet, turning the Truma control panel on to the proper heat setting, and setting the energy source (gas, electric, or combination).
Please let us know if you have any questions or tell us some issues you've run into with the Truma water heater in your Airstream.
📘Resources for Truma Water Heater:
truma.net/support-and-resourc...
🎬 Videos Related to this Episode:
◾️ Winterizing the Airstream Basecamp • Winterizing the Airstr...
◾️De-winterizing the Airstream Basecamp • Airstream Basecamp De-...
◾️Hot Water Problems with the Truma Water Heater in the Airstream Basecamp (this video) • Troubleshooting Hot Wa...
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10 июн 2022

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Комментарии : 27   
@trekp1
@trekp1 3 месяца назад
Truma/airstream should pay you for this video. It was excellent and I really appreciate it.
@CajunMile
@CajunMile 3 месяца назад
Thanks for such positive feedback and for watching!
@sbaete35
@sbaete35 Год назад
Thanks for the video. I was searching for something that would show me the valve settings for winterization bypassing. This did the trick, albeit in reverse. Thanks again!
@CajunMile
@CajunMile Год назад
You are very welcome! We will do a winterization video a little later this year. But feel free to ask questions, if you have any.
@davidemelander9322
@davidemelander9322 Год назад
Thanks so much, Saved me a huge head ache.
@CajunMile
@CajunMile Год назад
Glad this worked for you! Safe travels.
@stockshL
@stockshL 2 года назад
Very , very helpful
@CajunMile
@CajunMile 2 года назад
Thanks!
@jillpalitsky1204
@jillpalitsky1204 Год назад
Thank you .. great video
@CajunMile
@CajunMile Год назад
Thanks for watching!
@RVWeekendsRC1
@RVWeekendsRC1 2 года назад
Nice video. Very informative and interesting:)
@CajunMile
@CajunMile 2 года назад
Thank you!
@discoverrescue
@discoverrescue 2 года назад
So helpful!!!!!
@CajunMile
@CajunMile 2 года назад
Thank you!
@stockshL
@stockshL 2 года назад
Thanks so very much!!!!!!
@CajunMile
@CajunMile 2 года назад
You're most welcome. Glad we could help.
@turt97
@turt97 Год назад
I’ve had mine since the fall of 2017 and could not figure this out. I will try this.
@CajunMile
@CajunMile Год назад
Hope it helps!
@discoverrescue
@discoverrescue 2 года назад
Wow!!! Didn’t know you knew how to do all that!!!!
@CajunMile
@CajunMile 2 года назад
It took some research to figure it all out.
@rhondas2cents
@rhondas2cents Год назад
Thanks to you and this video I was able to troubleshoot the Truma in my Basecamp and get it working. I have HOT water!!!
@ronheidebrecht6967
@ronheidebrecht6967 22 дня назад
Thank you for this valuable information. We have the same problem. One question in regards to the three values you reference, how do you turn the valves if they need to be turned? I tried to hand turn two of them and they won’t budge. What are we doing wrong?
@CajunMile
@CajunMile 22 дня назад
I hand turned them. I can’t remember which way, but you might be able to tell in the video. I believe all of my shots were from the aisle. (Sorry, we no longer have the trailer so I can’t check it). Some were a little tight/difficult, but it should all be by hand.
@MichaelHoulden
@MichaelHoulden 9 месяцев назад
Thanks for this video. We just got our Basecamp this past weekend and I had a look in there and nearly lost my mind. On a troubleshooting note, have you had issues with temperature control while showering? My situation: turn on the hot water valve, get hot water out the shower head, mix cold to my comfort, wet myself down and then flip the shower head switch. First off the shower head dribbles like crazy. But my big issue is when I flip the switch on again after a minute or two, the water is freezing. Then I’m fumbling around turning off the cold, waiting for hot, then blending again, all the while soap running down into my eyes! Do you experience this? Did you find a solution?
@CajunMile
@CajunMile 9 месяцев назад
Thanks for watching! Oh goodness, we never actually used the shower in the Basecamp. But, I will do my best to answer your questions. If you have an on-demand/tankless hot water system (found in newer model Basecamps), then it will do what you are experiencing. From my understanding, the water cools in the pipes while it's on hold and if water isn't flowing the on-demand system isn't making hot water, per se. On-demand systems require a minimum amount of water flow to keep the burner on. Some people recommend the Showermiser to recirculate hot water showermiser.com/rv/ while the shower is paused. I have seen others install a a Kess Shower Valve (a.co/d/cTg2biF) where the shower hose meets the wall, you can then keep the temperature setting where it is and control the flow of the water with that valve. If you have a normal hot water tank, I would check the valves to make sure they are turned correctly. If it only happens when you shower, it could be similar to above - that while the shower is paused, the water is cooling and once you unpause the shower, the hot water has to get from the tank to the shower head, thus experiencing the burst of ice cold water. As far as the shower head, others have recommended installing a new shower head (people seem to like this one better ETL Oxygenics 26488 BodySpa RV Handheld Shower a.co/d/6v6Jv1A). I hope this helps! Please let us know what you find out.
@MichaelHoulden
@MichaelHoulden 9 месяцев назад
@@CajunMile hey, thanks! I wasn’t sure if you’d reply on an old video. I appreciate that. 🙏 🤙 It’s the Truma combi in our BC, so my understanding is that there’s a tankful of water that gets heated via the furnace. Some fabulous magic going in there. The system is so wonderfully quiet. It was so shocking for the water to get so cold so fast. But that’s a good point you raise. Since the valve dribbles badly, the flow rate might be low enough that the hot water stops flowing and the line gets replaced with cold water. 🤷‍♂️ some more experimenting to do. I’ve already got one of those KES valve in my shopping cart along with a bunch of other little things. I’ll have to wait now until spring as we just put in storage for the winter. Thanks again. I’ll let you know what we figure out in the spring.
@CajunMile
@CajunMile 9 месяцев назад
No problem. Happy to help. 😊 Best of luck in the spring. We are about to winterize ours this weekend.
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