U.S. Bank fires employee after she gives 20 dollars of her own money to a struggling customer 

@Louise McMillin ,,, Agreed, I switched years ago due to practices I thought greedy.

Louise McMillin Even small, local banks are a better option that these soulless corporate banks. The latter will nickel and dime you to death with fees, or worse. Remember the Wells Fargo credit fraud case?

@Laura Nasewytewa HOLY COW!!

Former employee here, and I totally agree.

In Texas we're basically forced to with unemployment.

This will make sure I never open a US Bank account

I don't understand she used her own MONEY from her walet money she probably needed herself and she gave it too help this guy get home from a GAS STATION and for that she's told the next day OH YOU DON'T DESERVE TO WORK HERE GET OUT AND DON'T COME BACK my god what is wrong with humanity these days

@@nerdygeekgamer5528 maybe it's because someone took the time love and compassion to respect a client and embrace the problem and make it happen 😁

Absolutely she is grace and class

BOYCOTT USBANK THEY DISCRIMINATE AGAINST THE ELDERLY & DISABLED ! !!!!!

Yay 😃

How do you know this?

She got her job back because the bank got negative reviews.

@@edwinarcilla5888 "Credit Union Bank", not "US Bank"

@@jeriellopez4927 I stand corrected!

Idk unfortunately she didn't clock out so idk. There is policy about being too friendly with customers, even adding them on Face book and chatting and stuff could get u fired. I used to work for US bank .they look into u every so often to make sure .its sad kinda .but i would think she would be ok with giving the money off clock but technically there's policy against being too friendly to customers and regulators which sucks

@@komlat253 yeah,pity they didnt know anything about HUMANITY TOO. its madness and yes being too friendly isnt right or professional at all,but this wasnt just being friendly,it was helping someone out in a time of need,with money that was there,which they couldnt or didnt want to give. God forbid they ever need help,i wouldnt p.... on them if they were on fire.

@@komlat253 she ask her boss if it was ok to clock out she said no

SUE SUE SUE SUE SUE !!!!!!!!

You gave the man a Christmas present ! Now there's a policy against it ? Yes check with a lawyer. There's a new Scrooge and Marley in town !

It was her money,not the banks money,and why were they holding his money.

They want your money to go to only the rich thats why they’re such scumbags and greedy notice if you check your bank account everyday and add everything up sometimes you’ll lose $2-6 why? Your money went to a rich who invested failed and bailed them out just like how banks use your money to make investments they fail you lose pocket change they win you get nothing

Yes and what is really disgraceful is that they didn't see the error in their ways to restore their jobs. An apology will not pay the bills. The CSR will most likely land on her feet since she is a rock star. It's a reflection of the bad culture that exists there.

I ran a business for a while. When you give away or let some one slide. You invite more people to beg and steal. US Bank was right to fire her.

@@rbinsurance4654 did u know the difference about have money and begging?your fool!!! Wish your the one who lost job and your the one that own the money that been hold and pretty much verified but don't release it to you especially when Christmas season

not the company anymore when she clocks out, her own time doing her own thing

how to turn a PR dream into a PR disaster...

You would think that this would be the type of employee they would want to have represent their bank.

They should have at least given her $20 back. Then had a long talk with her. Anyhow, I'm glad she landed another job.

I saw the full interview as well here on RU-vid, but the uploader *Disabled Comments.* Typical.

@@TheLostWorldFanChann Same, that's why I came to this video, I like to be able to read comments, haha.

They should have given her award for what she did I'm proud of her

She has a beautiful heart as well.

Good

Im not banking with them

They did too where i live. the city booted them out cuz there were a few lawsuits against them and the city just didn’t wanna keep dealing with it

@@Dario36515 Nonsense!

Really?! I’m very glad. She is not going to have a problem finding a job because she is such a good person and intelligent, but it bothered me to know that that bank was still operating. Thank you for the update. God Bless and stay safe.

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Apparently owners are stupid enough to not see this

Rae Coopers - Now, hopefully the customer she gave the money to will start doing business with another bank and tell all his friends NOT to do business with US Bank. Then those friends should tell their friends, and so on.

@@jdstep97 Yes, word of mouth is a powerful thing!

Same .me too .i worked there for a few years. There's many good things about it but one thing I'll never get used to was the cold blooded nature. They cut people and dont care at all because they know that banks can't be touched or even inquired about

You dont work for american bank

Banks are useless leeches, we don't need them.. they did however wonderful marketing for them self throughout the years to convince us otherwise. Most people don't have millions or even thousands of spare cash at most times, who need to deposit our little cash in a bank that charge us fees for doing absolutely nothing for us? ahh the good old mattress .

@@davideyt1242 Agree.I have heard those money lenders in olden times used to get people robbed through muggers robbers etc so that they get scared n deposit their money with them.Those money lenders r the ones who opened the modern day banks.

@@davideyt1242 Most Credit Unions don't charge these fees.

Good for you! A good CU is the way to go. I’ve only been a member of one - for 44 years now. They are great people!

Good idea

Wells Fargo and Citi Bank did the same to us for years and years, holding checks. We switched to US Bank 12 years ago and they have been wonderful. Never one issue.

I love US bank

CUs RULE!!!!!!

Lol its true which is why I quit the banking industry after working there for 2 years.

They like to control people.

Banks don't like giving money away, no matter whose money it is. They don't believe in it. The only thing they believe in is taking. Taking your money, taking your house, whatever. Just as long as you take. Never give.

@@stevenvanhulle7242 I have a bank that Literally gives me money every month just for having money in my account lol

@@IMakePeopleSaltyApparently what bank is this?

Banks don’t have money, just pretend your money is theirs

I would have.

What a country where your employer can fire you for no reason at all, with immediate effect. What a country where workers have no workers rights whatsoever. What a country where the majority of people seem to be against unions (promoting workers rights). What a country where the majority is forced to live paycheck by paycheck. What a bordering failed state country.

@@gottagowork so basically every country Oh wait no I forgot that some countries don't even have the jobs to hand out for people to complain about and get fired from because they're too busy starving to death or getting natural disasters.

@@IMakePeopleSaltyApparently No not every country nor every bank!!! Don’t generalize!!! Also, 2 wrongs don’t make a right, if it’s wrong then it’s wrong!!! Having something worst doesn’t make it right!!! What kind of ignorant mentality is this?!!! Also, how is a natural disaster anyone’s fault?!!! Are you seriously comparing poverty and natural disasters to human cruelty and greed?!! Shame on u!!! Such ignorant and oblivious mentality!!!

Scumbags.

You mean the same country that had slaves......🤫

It’s her money she gave him too!

The bank teller is amazing and did nothing wrong, but I work at a bank and cheques have to be on hold due to policy.

But in the end God blesses

@@marthawarrington7748 Amen

U can thank me for that…

I was about 2 say just that, sadly. Satan wants 2 discourage us from following God's Word and reaping the blessings! I hear so many bad things about these banks, especially Chase, smh.

@@gertrudemilhouse5626 Some of us believe the Bible and know that Satan exists in our World. Unfortunately we seem to be in the minority.

That's what I heard

No it’s not, Dollar Bank is Trash

Yes agree

Fully agreed!!!

So it was at against bank policy. The bank wouldn't help the customer, so she went out of her way to help her customer. Managers she talked to should have a been disciplined or fired for not helping the customer.

Banks dont habe their own money they operate through others money and intrest off of others money

Just imagine, the bank said "well pal... no money for you!" and shut off the access to the guy's completely legit money. Lady said: hold my cocktail!!! and handed the guy the uno reverse card :-) The day we allow them (banks and governments) to replace our cash with "digital" currency... we are done. imagine them blocking you access to your cash on a whim, we must never allow them to hold such power over us, they already have more power than they deserve to have anyway

@sierra 117 because it’s blue? Wtf? What’s wrong with blue hair?

This is a rough bank and is the worst bank in vegas

And I thought Chase was worse than Bank of America, US Bank or most other banks.

This lady gave HER own money away. The lunch lady's case may have been seen as theft since its the school's food. Either way, no child should ever go hungry. 💔 The world is very messed up. 😢

Kathleen Tate That is not true and you know it!

@@patriciasmith7074 Thank you much, for you input of my mental thinking. That you can tell me, you know what I think or feel. Because my brain is loosing it's faculties, I gave you a chance. Went back to the story, and what I said. I feel, what I said was fine. I didn't go with lies, or MY feelings. I shared my thoughts, you shared yours. That's the way it's supposed to be, but don't you presume, to tell me what I do or don't know.

Kathleen Tate I am totally against them punishing the lunch lady for feeding a child. I say what a terrible administrator at that school and probably the school district stinks too. My district gives kids who are from families who have limited resources give them free lunch and free breakfast. Even during this quarantine all you had to do is drive up and it was handed to you through your car window in a paper bag while the person handing it out was masked and gloved. The shooting that you are referring too was an incident where a black man resisted arrest because he was going to drive drunk and the police stopped him from getting back in his car and potentially killing somebody. Too many times the Police have to deal with drunks hitting someone going the wrong way and they hit and kill an entire family. That man fought the two cops and grabbed the cop’s taser. Did you see the video I did, he fired it straight at the cops face he was only a few inches away, do you know how deep the prongs go into the skin and it could have hit the cop in the eyes because that is the level he fired it at. Yes the cop shot him but the cop feared for his safety and his life. There are laws against resisting arrest, taking a cops weapon and using against the cop, the cop has every legal right to defend himself. Do you really want to live in the country with no enforced law or police protection. Why do they always think they can commit criminal acts and break our laws they holler and scream and burn and loot. If the people don’t start behaving there won’t be a country worth living in. Please tell me you don’t think everybody should be allowed to act and do everything they want to do. Do you want all of the criminals running loose? I think emptying the jails and putting incredibly evil men on the streets and calling for defunding the cops has got to be the dumbest idea I ever heard. Are you ready to be robbed and beat to a pulp or maybe murdered? Please tell me you want to be safe and protected Katherine? Do you have children? My heart breaks for all of these precious children just setting in their homes or walking across the street either being murdered themselves or seeing their daddy murdered. How does that little girl ever get over that? She will live in terror the rest of her life. My father was the most precious person to me who always made me feel safe, now that beautiful baby has no more protector.

@@patriciasmith7074 From what I saw, the police did the only thing he could. If the taser had it the cop what did you think he would do? He's going after the cops gun. Then if he got the gun, 2 cops killed and maybe anyone near by

You freed up money for them to buy more products. You could still make money offering your services online to fixing things.

I wonder if they ever put two and two together and realized why sales dropped by half all of a sudden?

Time to get your own shop! All the best!

Always a greedy person out there and they’re greedy money that they’re never going to take with him. Helping others Is what the purpose of this world is. The first thing God’s going to ask these greedy people is what did you do for others

@@slumgullianpass Aren't you just the most thoughtful chap,smart too. Nothing gets by you does it?

I was also a bank teller and certainly agree

So you think the bank you’re with now has a conscience? Has never discriminated against someone, opened up accounts that weren’t requested by the customer, or fired an employee for nothing?

Do you not know the definition of persecuted?

@Lord Vegeta Yep and still free, because it wasn't government. it was a for profit bank......

So why did they hire her in the first place then?

Working in the bank i see you get better feedback from management if you help the rich but helping the poor they’ll do anything they can to say there’s nothing i can do about it

tretre H if you look at the pictures, she didn’t have the purple hair when she worked there. Plus, she worked in a call center, she wasn’t face to face with customers.

U r correct

Your right, they didn't want her there anyway. Plus she put herself in that situation. She told other people what she did, and it got her fired.

Jesus did say if you follow me “ pick up your torture stake” Also, “ if they do it to me,they will do it to you” Love your neighbour is everyone.

John 15:21 But all these things will they do unto you for my name's sake, because they know not him that sent me.

Always but it's not worth stopping. Let them mock. If every good person stopped there would be no good in this world.

I will never stop. Thanks for your reply

dang! thats 40 years hell.

The financial sector isn’t corrupted, it’s irredeemable. It was evil before, will forever be evil.

I don't know many bank which do. Though I believe my smaller bank, a family business, does.

THAT'S A GOOD ONE .

She did NOTHING wrong. She had permission.

They should praise her!!!

Sounds nice, but what REALLY matters on that day is if you made a decision while alive on earth to turn to God with all your heart and truly receive His Son, the Lord Jesus Christ, as your Savior and follow Him for the rest of your days on earth. That's what will matter on that day.

J McCree Actions speak louder than words.

Credit Unions aren't any different they're just like banks. They would have found a way to fire her too. She ruffled the wrong feathers at some point and they started looking for anything to manage her out!

CU Customer service sucks

God bless you❤️

Mail it anonymously 😁

Bless you.☮

Yeah

Hopefully millions of customers will

Not that i agree with her termination but it was on the clock.

Pro tip: never relocate from Phoenix. I relocated to Richmond six years ago and I miss PHX every single day.

I would love to hear some of those stories, tbh. Just subscribed.

Do tell...I'm interested in hearing what goes on☕☕☕

Yea. Sadly a lot of the time "customer service" is really about trying to deny customer's any of the company's money or time to actually fix an issue, get out of honoring warranties or guarantees, etc, instead of actually trying to help the customer and serve the customer.

I was wondering what happened to the supervisor when I watched another video on this. It would have been inconsistent and unfair if the supervisor who gave her permission kept their job. I hope the publicity causes them to change how they handle things moving forward.

I heard she got a job at a local credit union. She's probably better off there.

welcome to holland we are nice people and treat others like that too.

@@kellybults8248 . Yes, thankyou.

Technically you are correct. But a company with solid ethics would have not only praised her forher actions they would have indicated how much of a model employee she was

She wouldn't have a sound case and witnesses in that case. It likely would have come out that she gave him money and there would be more room for speculation if she had not discussed it with the supervisor.

Its sad to have to hide doing the right thing from your company! She should have been praised. US Bank will never get my business and I'm a billionaire...😉ok not a billionaire but they ain't getting my business.