Unable To Answer Or See Incoming Calls On Motorola Phones Easy FIX 

My 87 year old dad has had his phone for 3 months and hasn't been able to receive calls the whole time. Because of self-isolating for Covid 19 he couldn't get any help to sort it out. The phone shops have also been closed due to lock-down in the UK. I just found your video and showed it to my dad on Zoom - and talked him through the process. Success! His phone now works perfectly. Thank you very much.

This worked! have been trying to solve the problem for so long! Great answer where I found none until your video!

Thank you. Sadly, today, I threw my phone against the wall in sheer frustration at not being able to, once again, answer my own phone!!! It still functions but the screen is badly cracked :( It blows my mind that in 2021 they are churning out phones that cannot be answered. Anyway, I've just done as you suggest in the video and now my phone can be answered- thank you :)

Problem solved! Your talk-through and video examples were exactly what I needed to fix the issue on my Motorola cell phone. THANK YOU

Same as previous comments. Hadn't been able to answer my phone. This vid is PURE GENIUS and fixed the problem. It is easy to follow and I am not tech savvy and always slightly worried about tinkering around with things. A big virtual hug from me!

Thanks, no-one else was able to help me with this problem. You solved it. Thanks very much.

OMG THANKS SO MUCH THIS SOLVED MY PROBLEM OF NOT BEING ABLE TO SWIPE TO ANSWER MY INCOMMING CALLS THANKS DOC

Hero, helped me to fix my mum's phone, really important for her safety - thank you!

Thank you so much Sir, because of u I solved my problem in this pandemic period...

Clear, concise, pacing at a speed you can follow, and to the point. Excellent video!!!!! Thank you for helping me to fix my dads phone👍😀

Woooooow thank u so much only video that worked u are really the android doctor

Thank you so much for this information really it helps a lot ..

Excellent, thank you. I would never have guessed that in a million years

Thank you so much for sharing this info. It was getting very frustrating to have a call and be unable to answer it. Great job!

It worked for me - thanks so much! :)

Thank you Dr... People thought I was an idiot.. could be unrelated signs of that but moving on.. I had this problem and was in a race against time every time it rang. I finally figured out how to answer it.. I had to pull down the too if screen to view notifications.. find the one that said incoming call... Select it and wait for answer screen, then swipe up or if available hit the answer button and if I was fast enough, I got the call... I felt like I was on that holey moley golf show racing past all the traps.so thank you so much!! My husband finally found your video here after actually watching me try to answer a call.before that he just didn't bother to help me assuming I was either lying or dumb. Now I can quickly answer calls from people who do care...that's life huh. Marcia in Modesto

Thank you so much! I could not pick up calls for months. Many thanks for posting this, so kind of you!

Thank you so much for this video. I would never have figured it out by myself. V. Grateful!

Thank you so much! This actually solved a different problem I was having where none of the buttons would work on my calls - I couldn't put the phone on speaker or use the keypad, then it would randomly hang up. Thank you so much for this video, all fixed!

My Dad has a Moto G7 and wasn't receiving calls AT ALL (no ring, no notification, no nothing). He was telling me "I need a new phone, a new service, I want to put this cell under the tire of my car." I searched for the solution to this problem and couldn't really find it but found this video. Did what you mentioned and it seems to have resolved it. Very grateful. Much love from the States!

Thought the phone had a glitch..was about to purchase a new phone..thanks so much

Thank you so much, my mom had this phone for a month and was missing calls. She decides today of all day to tell me! Keep up the good work!

Perfect! I've been struggling to answer my phone for a while. This worked first time. Thank you.

Thankyou.it helped!

Thank you so much for your help and your great video ..I tried everything including other videos and was so frustrated as it just wouldn’t work …your instructions were perfect and it worked first time …

Thank u so much sir thank u for ur help.I was on a big tension.You solved it.Really greatful to u sir

thank you so much, i was nearly going to throw the phone at the wall. You saved me 😍

thanks so much. This has been driving us mad for a couple of weeks and we couldn’t find any relevant help until now. Thanks again ❤

This worked! 👍Thank you so much! I've been without this feature for so long and just thought I'd check RU-vid. I'm now a new subscriber 😊 to your channel. I have a couple of other problems I'm hoping I can find an answer for on your site for my cellphone.

You're a lifesaver! My phone carrier could not fix the issue after dealing with them for an hour on the phone and in person. They ended up giving me a replacement phone but of course since all the data was transferred over the new phone had the exact same problem! I'm going to point them to your video in case of any other customers with this issue and I'm sure they will.

THANK YOU! You were the only one that had the answer!!!

It was such a stupid problem but you fixed it so well. The video was really easy to follow and effective. Thank you!!!!!

Solved. Would never have found this without your help. Thanks!

Thank you, thank you, thank you! This helped me make my Dad's phone last a bit longer!

This was so easy, had been facing this problem for months. You are awesome!!

What a life saver...thank you so much for your time in doing this.

Thanks for showing me how to sort that out.

IM NOT SURE WHAT CAUSED THE PROBLEM BUT OMG THIS DEFINATELY fIXED THE PROBLEM THANK U SO MUCH ANDROID DOCTOR I LIKE SUBBED

Cheers mate , my wife's g8 was doing this and with your help everything is sorted 👍

YOU SIR ARE AMAZING THIS WORKED GOD BLEES U THANKS..

Thank you my friend! Greats tips and insights. It works!

This still feels concerning... doesn't Clear Storage affect the SMS messages or Contacts?

Thank you for your video. My mums Motorola was playing up and couldn’t answer phone calls. Your video sorted it all out, so thank you 😊

only video that worked thanks so much motorola you need to fix this issue

You know, I saw that for one way to fix the problem. But I said that doesn't make any sense. Why should I have to clear my "Cache" to get an incoming phone notification. So I just kept going back and forth to settings and notifications, changing this and changing that. Also, when you clear Cache, that's usually for getting more space. Ah! nothing makes sense anymore. I'm just glad I didn't get as frustrated as Mr. Dave Panther and threw my phone against the wall.😂Thanks again Doctor.😁 Oh! you also taught me how to get to "Settings" quicker.💃💃

Seriously. You are the one who correctly solved the issues. You are a true android doctor. Thanks man😍

So pleased i found your video , worked first time . Thank you so much thought I needed a new phone

Thank you so much sir It helped may a lot.☺️

It really worked thank you so much bro... I was freaked out with this issue from one month but now my freaking moment is done and that too because of your video.. no I'm able to answer my call...

Thank you so much sir👏👏

Thank you so much. We had a customer come in today with this problem & I troubleshoot all possibilities until I came across your video and it was a lifesaver.

Thnks sir, best 100% gret sir helpfull video,sir you are the rock

This really worked!! Thanks a lot for your help!

thanks bro my phone has been like this for ages and i just accepted it until i finally did a google search. fixed it a treat thumbs up :)

Worked like a charm!! Thank you so much!!

Thanks Dude! One hour seeking how solve this problem - and I seen your video! Thanks again and hello from Moscow!

Thank you. Solved the problem so nicely. Well done!

Bro thank you! That was the one thing I never thought of doing, my Mom can answer her phone now! You rock, subbed and thumbed!

Thank you very much. Worked perfectly. Previously, I called Tesco Mobile, and they just wanted to replace the handset! You saved me a world of pain. Nice one.

Great video, I was going a bit mad!! Do I have to do this often or is it just a 1 off?

Thank you, thank you. Easy to follow and it worked. I now have a phone that I can use as a phone not just for texting!

This is my first and very last ever Motorola product. Absolute piss takers.

Thank you so much, I was going crazy about my phone.

Star, u r a life saver! And money saver. I was about to buy a new phone when your video is the fix. Thanks!!!

Thanks a lot dear. I was going to change my phone but Now it's working. Thankyou very much

THANK YOU SOOOOOOOO MUCH!!!!! I have had this just disappear. I had a mate call me and I could not answer the phone. I was not happy so I googled the problem and your video came up watched it followed it and yup all good thank so much once again. I know what to do and even if it keeps happening that's ok with me as it is my first mobile and i had to with main functions and reasonable price and this was the best for me. I don't mind it to be honest.

Thank you. Worked like a dream. You're a star 🌟

Thanks for te quick solution. Genius, my mum won't be stressed anymore when she receives a call. Many thanks 🙏

Android Doctor, you are the man. My problems were different: 1) 75% of calls stopped ringing my phone, going directly to voice mail, and 2) I lost all caller ID on incoming calls. Your fix corrected both of those things. Regards, OffHisMeds

TYSMM!! YOU'RE A LIFE SAVER ❤️❤️

Insane, but it works a treat- nice work Sherlock. I've been years without being able to answer calls 😂❤

Fantastic 👍 There was same problem in my uncle's mobile and this video solved it..✌️

Thank you very much

Sir thank you so much I wish God made more people like you got right to the point and help me to fixed my phone God bless you and your family

Very useful. Thank u. Couldn't able to answer calls. No notifications at all. Now cleared

Thank u sir, I am also faced the same problem, after watching this video I fixed the error

OMG thank you so much. This problem was annoying my husband. I'm not brilliant at tech but just could not find the solution then saw your video, all now fixed. Thanks again for sharing

Very useful, thanks!

Brilliant - worked for my phone, thank you so much.

It worked for me on Moto G5. Thank you so much, it was really annoying.

Thank you very much, been trying to sort my mums phone out for ages, shes a very happy bunny now x

That was a easy fix. Thanks much for the quick resolution video. Lots of Love from India

This really helped, earlier my dad was using Motorola one power and this problem was causing a headache but when he purchased his new Motorola g73 the same problem persisted after transferring all the data.Well now it's sorted,this video was lifesaver😅

I am mechanical engineer but i know so much about mobile tech...but this time when my mamu call me to fix it but this time i was unable to fix it...and then i took help from ur Channel..😂..... It need to clear storage only...after seeing it, i was laughing at my self...😂 But still i will say..such a informative video...

The Moto instruction manual was no use at all, thanks Android Doctor!

Thank you, I followed your instructions and it worked for me....

This is a godsend video. Who knew? None of the telecommunication service providers. Their solution is to take your phone in for repair or buy a new phone!! Thank you Android Doctor.

Thank you thank you !! I didn’t think it would work. And it did. My dads happy lol

Namah Shivay, Thanks for Your Solution for fixing the problem, Namah Shivay

Thanks my man I didn't know what the hell was going on...thanks a lot..

Thanks!!! My motorola ace was acting up the screen would go dark making or receiving a call and the buttons were renderless also. This worked!!

OMG this worked for me thanks men

thank you

thank you for the video, it worked. Now just trying to get the call buttons to appear without having to swipe

Thanks so much for your help with this video, following your instructions fixed my not being to answer a call problem....Russell, Melbourne Australia

thanks! worked on moto g6 power, that went dark after a forced update from android 10 to 11 last week. screen wouldn't wake on a phone call, nor could i see the call when turned on. i had to pull down from the top to see a way to answer

WORKED thanks doctor android u saved me money i really was going to buy a new phone come on motorola fix this problem

Thank you very much. Smart phones may be useful if you like playing games but they really are a nuisance for phone calls, as this problem demonstrates.

Thank you for the fix I was panicking thaugt I whoud have to by another phone you are a life saver

Thanks a lot sir 😁