Hi. Please I need help. I put on my Elite X2 this morning, only to see system BIOS update. It's been going blank and coming back to this same page for over 2hours now. What can i do?
Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue with your notebook as it is stuck on system bios update. I will do my best to assist you. Please try recovering the bios of your notebook as mentioned here to fix the issue: hp.care/6058l8dtQ Regards, HP Support
Question: what does it take to enable 2nd M.2 PCIe slot in bios on Z2 G5 SFF? No explanation given. There are several M.2 settings, even though only 3 total M.2 slots: these make sense, almost: M.2 Wifi, M.2 drives 0 and 1 then, M.2 USB / Bluetooth??? What does this control? AND, the help for the few items that have help, says "Hides the (whatever) from the OS". That *can't* be correct. I assume it's the opposite: checking this makes it available to the OS, right? My issue: plugged in second M.2 PCIe storage, and it is not visible. On some HP systems, I see instructions explaining things like, M.2 #2 not available if you use SATA port X, etc. On Z2 G5 SFF, there are NO limitations listed. Are there actually some limitations? I have cards in the x16, x4 and one x1 slot. And I have two SATA drives connected in SATA0 and SATA1. THANKS!
Hi, so ever sicne installing Fedora 38, it seems to be booting to a black screen, however, when I boot into fedora manually by using the one time boot menu, my OS boot manager is on top of the hierarchy so it should work fine… is there a setting that might fix this
does your computer bootloop or not? just factory reset your computer or bios may fix that, or did you install your drivers? UPDATE: if you think factory reset is a good idea just stop right now because it just erase your data i recommend you to switch back on your previous os if you have dualbooting on make sure you have fedora set as the primary boot option in your BIOS/UEFI. and boot with nomodeset and type sudo grub2-mkconfig -o /boot/grub2/grub.cfg
Hi there, thanks for contacting HP Global Social Media Support! I understand that you need to know about accessing advanced settings in bios and also need to know the maximum memory supported by your notebook. I will do my best to assist you. HP Consumer Notebooks do not have the Advanced BIOS option. It is only available in commercial notebooks. Please refer 'Memory options' under the specification page to know about supported memory: hp.care/6057l7cdl Regards, HP Support
Hi there, thanks for contacting HP Global Social Media Support! My apologies for the inconvenience, in order to get this issue fixed, please contact our customer care team over the phone or chat for further assistance, as this issue requires Live conversation with you over phone or chat to isolate the issue and provide you instantly with appropriate solution or repair/replacement options available at your place as per the warranty. Please feel free to reach us on call/chat, please access this link to select your preferred country and language option to reach us. Global support link: - hp.care/6051mKZGD Regards, HP Support
Hi there, thanks for contacting HP Global Social Media Support! I am here to help! Are you getting any error code or messages? May I know the product you are using? A serial/product number would be helpful! Let me know! Regards, HP Support
Thanks for the reply. There are several options for troubleshooting your touchpad when it is not working. Use the following procedures, until a solution is found: hp.care/6058lRC7O Regards, HP Support
Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue with the touchpad. I will do my best to assist you. There are several options for troubleshooting your touchpad when it is not working. Use the following procedures, until a solution is found: hp.care/6050YFqbI Regards, HP Support
What seems to be the issue? Are you facing any technical issues with your HP notebook? May I know the notebook you are using? Let me know! Regards, HP Support
Hi there, thanks for contacting HP Global Social Media Support! I understand that you need to know about activating virtualization on your computer. I will do my best to assist you. Please refer this document to know about enabling virtualization technology in the bios : hp.care/3uQXBzH Regards, HP Support
Hello ! I’m a software engineering student , just started Android development and I need to enable virtual technology on my elite book 9480 but there’s bios administrator password on there. How can I resolve this please ?
Hi Emmanuel, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue with the bios password. In order to get this issue fixed, please contact our customer care team over the phone or chat for further assistance, as this issue requires Live conversation with you over phone or chat to isolate the issue and provide you instantly with appropriate solution or repair/replacement options available at your place as per the warranty. Please feel free to reach us on call/chat, please access this link to select your preferred country and language option to reach us. Global support link: - www8.hp.com/us/en/contact-hp/ww-phone-assist.html Binu_HP Social Media Tech Support
Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue in enabling secure boot. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3lYvNoY Binu_HP Social Media Tech Support
Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue in entering the advanced settings in bios. I will do my best to assist you. Your Notebook has already been set and tested for optimum performance. HP does not recommend making any changes in the BIOS as this might damage the Product. Binu - Social Media Tech Support
In order to get this issue fixed, please contact our customer care team over the phone or chat for further assistance, as this issue requires Live conversation with you over phone or chat to isolate the issue and provide you instantly with appropriate solution or repair/replacement options available at your place as per the warranty. Please feel free to reach us on call/chat, please access this link to select your preferred country and language option to reach us. Global support link: - www8.hp.com/us/en/contact-hp/ww-phone-assist.html Binu - Social Media Tech Support
Hi there, thanks for contacting! I understand that you need to know about turning on XMP. I will do my best to assist you. We generally don't provide BIOS overclocking options. You can try AMD Ryzen Master (intel.ly/3KuGK8Q) or Intel IXTU (intel.ly/3KuGK8Q) software to play with memory settings. The cost of overclocking may exceed the benefit; instability caused by high components temps. Binu - Social Media Tech Support
hello I am using HP pavilion gaming notebook 11th gen i5 11300h windows 11 ı have an issue with a computer. First "power options high performance mode does not seem". Always shows"balanced mode"what can a ı do ??
Hi Naci, thanks for contacting! I am here to help! What seems to be the issue? Are you facing any technical issues with your HP notebook? May I know the notebook you are using? Let me know! Binu - Social Media Tech Support
@@HPSupport I am using Hp Pavilion gaming 15 notebook so when I click windows mobility center I cant see high performace mode I see only balanced mode. My processor is only working normal mode ı want to open turbo boost technology I am using 11300h i5 processor. I think Hp or Microsoft should be fix the problem. Thanks for feedback .
I think we use the IXTU utility for open turbo boost?. I cant see turbo boost option on the bios. Pavilion Hp 15 2***series my bios up to date. You can fix it Hp Support.
@@HPSupport ı understand that but I click power options ( only seems balanced mode) advenced options in tab I cant see procesor power managment wireless etc. İt s an issue
When i turning on my laptop then automatically open bios utility menu and showing "save the change"with a beep sound.after clicking yes..this same thing happens.
Hi Shaon, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue with your notebook as it is not starting. I will do my best to assist you. This document provides possible solutions to many common computer start-up issues. Follow the instructions in this document step-by-step to help isolate the problem and find the most appropriate help: hp.care/2oFlOWC Binu_HP Social Media Tech Support
Hi Sreelakshmi, thanks for contacting HP Global Social Media Support! I understand that your notebook is booting into bios and utility setup and you are unable to exit it. I will do my best to assist you. Please try restoring default in bios as mentioned here to fix the issue: bit.ly/32glFMl Binu - Social Media Tech Support
Hi there, thanks for contacting HP Global Social Media Support! I am here to help! What seems to be the issue? Are you facing any technical issues with your HP computer? May I know the computer you are using? Let me know! Regards, HP Support
Hi Jyotsna, thanks for contacting HP Global Social Media Support! I understand that you need to know about accessing advanced options in bios. I will do my best to assist you. Your Notebook has already been set and tested for optimum performance. HP does not recommend making any changes in the BIOS as this might damage the Product. Regards, HP Support
Due to limited support on this platform to fix this issue, please feel free to reach us on call/chat. Access this link to select your preferred country and language option to reach us. Global support link: - hp.care/3R0C7rI Regards, HP Support
Xin chào, cảm ơn bạn đã liên hệ! Chúng tôi rất vui khi biết rằng video rất hữu ích cho bạn! Nếu bạn cần bất kỳ sự giúp đỡ nào trong tương lai, bạn luôn có thể liên hệ lại với chúng tôi. Cảm ơn bạn đã là một khách hàng có giá trị của HP. Có một ngày tuyệt vời! Chúc vui vẻ! Binu - Hỗ trợ công nghệ truyền thông xã hội
Hi there, thanks for contacting! I understand that you are experiencing an issue with your notebook as it is not turning on. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3dsSBGw Binu - Social Media Tech Support
Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue in activating turbo boost. I will do my best to assist you. In HP devices, this feature is system managed and we cannot enable or disable the same, the options are locked. May I know the complete model number of your computer? Binu-HP Social Media Tech Support
From the System Utilities screen, select System Configuration > BIOS/Platform Configuration (RBSU) > Performance Options > Intel (R) Turbo Boost Technology and press Enter. Binu-HP Social Media Tech Support
Due to limited support on this platform to fix this issue, please feel free to reach us on call/chat. Access this link to select your preferred country and language option to reach us. Global support link: - hp.care/46PBBmA Binu-HP Social Media Tech Support
Hi Jefust, thanks for contacting HP Global Social Media Support! I understand that you need to know about accessing advanced settings in bios. I will do my best to assist you. Your Notebook has already been set and tested for optimum performance. HP does not recommend making any changes in the BIOS as this might damage the Product. Binu_HP Social Media Tech Support
Thanks for the reply. HP does not recommend upgrading or downgrading hardware parts or software that is bundled with the product as It may affect the manufacturer's warranty and performance, however, you could change the configuration at your own discretion. Binu_HP Social Media Tech Support
Hi there, thanks for contacting HP Global Social Media Support! I am here to help! What seems to be the issue? Could you elaborate more on the issue? May I know the product you are using? Let me know! Regards, HP Support
Hi there, thanks for contacting HP Global Social Media Support! I understand that you need to know about updating the bios of your computer. I will do my best to assist you. May I know the computer you are using? Please let us know! Regards, HP Support
@HPSupport dosent matter I have the same UI in the video, where is the button to update bios? And if you mean I need specific updates i already checked for my device there is none avaliable
In that case have you tried performing a Windows update? Usually firmware/BIOS updates would be available under optional updates in the Windows update section. Please use the link below on how to update BIOS on your device, Link - hp.care/6056lpvTK Let me know. Regards, HP Support
Have you tried the steps mentioned the document to update bios? If yes and the issue persist, please let us know the complete model number of your notebook? Regards, HP Support
Hi there, thanks for contacting HP Global Social Media Support! I am here to help! What seems to be the issue? Are you facing any technical issues with your HP computer? May I know the computer you are using? Let me know! Regards, HP Support
Hi Chukwuemeka, thanks for contacting HP Global Social Media Support! I am here to help! May I know the product you are using? A serial number or a product number would be helpful. Let me know! Akhil_HP Social Media Tech Support
@@HPSupport I'm trying to install Ubunto from a USB stick by changing the boot order to Boot from USB. When I use the arrow key to navigate to the boot loader section and hit enter to select USB, it doesn't work, instead I get a beep sound. I also tried disabling secure boot, that didn't work
Thanks for the reply. We do not support Ubuntu on HP computers. HP does not recommend upgrading or downgrading hardware parts or software that is bundled with the product as It may affect the manufacturer's warranty and performance, however, you could change the configuration at your own discretion. Binu-HP Social Media Tech Support
नमस्ते, एचपी ग्लोबल सोशल मीडिया सपोर्ट से संपर्क करने के लिए धन्यवाद! मैं यहाँ मदद करने के लिए हूँ! क्या आप इस मुद्दे पर अधिक विस्तार से बता सकते हैं? क्या मैं आपके द्वारा उपयोग किए जा रहे उत्पाद को जान सकता हूं? मुझे बताएं! सादर अभिवादन एचपी समर्थन
