Ready to revolutionize your contact center with the power of conversational analytics?
In this episode of the Etech Leadership and CX podcast, industry experts Steve Trier, Don Davey, and Manu Dwievedi dive deep into how conversational analytics can transform your customer interactions and drive performance improvements.
Why You Should Watch:
- Expert Insights: Learn from top leaders how to leverage conversational analytics to gain actionable insights and enhance decision-making.
- Actionable Strategies: Discover techniques for translating data into practical strategies that solve issues and boost efficiency.
- Real-World Examples: Hear how companies have used conversational analytics to resolve challenges and optimize operations.
Meet the Speakers:
Steve Trier, Chief Customer Officer at Creovai
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Don Davey, Senior Director of Customer Success at Creovai
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Manu Dwievedi, Director of Etech Insights
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17 сен 2024
