Vacuum repairman shows how to replace a broken trigger on a Dyson V11 

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I am a 73 year old woman who successfully fixed the trigger on my vacuum thanks to your video! Those who are attempting to accomplish this task make sure you have a thin torx T8 screwdriver before starting. Look for one like Richard uses in the video. The first one I bought had a sleeve too large to fit in one of the areas so I had to buy another one. I can't thank you enough for the excellent video!!

Richard you are the best! I had a broken trigger on my Dyson V 11 that was just out of warranty. The only Dyson Center in downstate New York had a three month lag time just to see the machine and never answered my phone calls. The two vacuum cleaner repair centers in my neighborhood said they couldn’t touch the Dyson out of warranty. Outrageous for Dyson to leave you no real options. To the point, I am a 71 year old woman who has never ever ever fixed anything and thanks to your video and the instructions on tools etc. I fix that Dyson trigger! It did take me 3 1/2 hours instead of 17 minutes….but I so appreciate you doing this work. Thank you!

This was awesome - thank you. $8 replacement trigger on Amazon and 45 mins of my time to repair a V10 animal. BTW if anyone is watching this and when you pull the trigger after re-assempling and the battery just flashes once and it won't start, check that the small white lead is properly connected. Its easy taking it off, but not as obvious how to get it properly re-seated.

Thank you! Thank you! Thank you! I got nowhere with Dyson support about this problem. This fix looked so daunting to me, being a 50 year old non-mechanical girl. Thanks to your excellent guidance, I DID IT! I feel empowered & thrilled to have my cordless vac back in action. Thanks a million!

Perfect video!!!! I just successfully fixed my dyson v11!!! I am a 40 year old mom of 4 This video is thorough and efficient. Thank you!!!

I work at a vacuum repair store myself, we don't get these V11 models in very often so admittedly I wasn't totally confident in replacing my customers trigger. This video was awesome, thank you!

This problem just affected my V11. This video gives me confidence to know that this is a "common" issue and great instruction on the fix. Thanks!

An absolutely brilliant “how to” video to enable me to fix a friend’s “V11 absolute” including the little problems that might be encountered during disassembly and assembly. One point that I can possibly give a useful comment on is that I didn’t have a long shafted Torx T8 driver, but made do with a little Torx driver that was included in a sat nav battery replacement kit which would comfortably fit down the long trigger grip handle. This tool wasn’t quite long enough but had a useful hex shape at the far end of the handle that fitted into a 9/32” socket - job done!!! Thanks once again for giving us amateur menders the knowledge to accomplish this repair job.

My trigger broke on my Dyson, and this was hands down the best instructional video I found! Followed step by step with minimal seating at my vacuum, and now it's fixed! Certainly couldn't be without my cordless vacuum with a crazy toddler in the house. Thanks for the help!!

I think RU-vid has been a boon to do-it-yourselfers. It's saved me thousands of dollars in repair costs over the years, from replacing the capacitor in my AC unit to changing the broken trigger switch in my Dyson vacuum. That said, there are a lot of so-called experts on RU-vid who waste your time because I suppose they like to hear themselves talk. Well , Richar's Vacuum Center, your delivery is perfect. One, you know what you're talking about, two, you didn't waste time with a 10 minute intro and finally the content was perfect, nothing omitted and no extraneous BS. If you ever get bored with vacuums, you can put together some RU-vid workshops for those verbose RU-vid people who waste 60 minutes of your life when 10 would have been just right. Great job dude! By the way, I never ever comment on RU-vid videos. Yours was worth it.

Watched a number of other youtubers videos. This is THE BEST comparing to others. So much details to follow. if you are not good at DIY stuff. This is the one for you.

Thank you for this video! We ordered the trigger from Amazon. I played the video for my husband as he disassemble and reassembled. Lots of rewinding and replaying certain parts. He didn't have that special screwdriver or extender, but being Mr. Handyman that he is, he just made it work with what he had! Works like a charm now! Thank you!

Richard...what an amazing instructional video...from start to finish it was absolutely spot on!!! My wife's V11 is working like new again. There are many folks with knowledge...and many folks who can teach, but it is truly a BLESSING to have knowledge AND the ability to pass it on in such a simple way. YOU, my friend, have that blessing. You made what could be a very complicated, hair pulling experience...an enjoyable, stress free maintenance task. Thank you so very much!!! Alvin P

The most helpful video for this vacuum switch repair! I appreciate the detail and tips (e.g, using vasoline on gasket parts). You're right, patience needed! Shame on Dyson for using such a weak/fragile part deep inside the motor assembly on such an expensive vacuum.

Using this video I was able to fix my cracked trigger problem no worries. Great clear explanations and easy to follow. Appreciate that you took the time to make it. Awesome job!

Just fixed my V11's trigger watching this video and saved a couple hundred dollars probably. Thank you so much for posting this video! Great explainer video.

I watched a half dozen videos and decided to follow your well-paced, step-by-step instructions. I had no issues and you're right, patience is a key. Thanks!

Thanks for the video. I couldn't have done the job without a "how to" video. Amazon sells small kits that include the trigger(s), T8 screwdriver, tweezers, etc.

This is excellent. For those of you not sure about trying this: it's really straightforward. Ensure you have 1x philipps screwdriver and a tx8 screwdriver. Make sure they are thin at the tip or it won't fit down the holes! Saved me hundreds on a repair and replacement. Thanks!

Thank you, Richard! Your precise and educational explanation of this repair is excellent. My wife says she never gets anything new because I always fix the old stuff, and she is correct. I guess growing up and taking things apart has paid off. Keep up the good videos. Lowell

Thank you so much for this Richard. I was about to throw my defunct Dyson V11 out. It had been cutting out sporadically for ages and finally gave up the ghost. I had suspected it was a trigger problem but couldn't face getting it to a repair shop. I decided to take a look online to see if I could fix it myself. Encouraged by Gayle Insler's comment here recently, I went for it, bought a T8 screwdriver and got stuck in. Husband only interfered a little bit, lol! I'm coming up to 68 and never repaired anything either, so feel absolutely chuffed to bits that I now have a working machine. Great stuff! P.S. It took me several hours too, over a a couple of days, but so worth it. Thank you again!

Took me a couple of hours, very fiddly but thanks to Richard's very helpful video I managed to fix it. Thanks Richard. Dyson said they could only sell me a new body with motor £119. Let's hope they have improved the design of the trigger.

Thank you for the no-nonsense, straight to the point repair tips. Awesome!

Thank you! I was putting off fixing the trigger. Your video laid out exactly what was involved with mine, and now I can use my vacuum again! Shame on Dyson for such a poorly made trigger mechanism. I replaced mine with a metal one, so that won't be a failure point for me in the future.

On my particular V11, I removed the white plastic cover to find that the circuit board had a thick coating of clear silicone on it. I was able to carefully chip away at the silicone to expose the terminals/wires and complete the repair, but it's something to keep in mind. You have to be careful when removing the silicone to not damage the wires, and make sure that the metal terminals and connector are left spotless before re-assembly to get good electrical contact, but it was manageable. Either way, great video! Thank you!

I know this is an old video, but I'm very happy to have found it. My four-year-old Dyson just quit working, and when I took it in to see if it could be repaired, was told it was the trigger, but the part was probably no longer available and/or if it was, it would take a very long time for the repair shop to get it in. They suggested I buy a new vacuum cleaner from them to the tune of $700! I immediately did an internet search on my own for the part and then stumbled on this video. After watching it, I ordered the part (it included the thin torx T8 screwdriver), had it within two days, followed this excellent step-by-step video, and within about an hour had my vacuum cleaner repaired! This video saved me from buying a new vacuum cleaner, and all for less than $14.00!

Excellent video, loving the direct style, and great way to 'fast forward' some parts to save time-far better than cutaway & resuming as we actually SEE the fast-forwarded parts. Thank you very much!

Thank you for the excellent instructions as well as the link to the necessary part. You saved me from having to buy a new Dyson! You're my new favorite person! :)

Thanks so much for your detailed instructions! Repaired and works like new👍🏻

Great video with great instructions. I am normally bad at fixing this kind of stuff but with your video it was easy. Also saved 140 Euro. Thank you!!

Excellent video. My V11 was only a few weeks out of warranty when the trigger failed. After many calls to Dyson due to failed promises of a callback they finally directed me to an electrical services company that would fix it for £79! These plastic triggers are all over the internet (as this is a common problem) and probably only cost a few pence to make. I got one for a few quid and thanks to your excellent helpful video was able to change the trigger relatively easily and quickly. Thanks for saving me money and the hassle of waiting for someone else to fit this job in. I'm extremely disappointed with Dyson. Any other "reputable" company with a known component failure would instigate a product recall. Or at least be more helpful to its customers.

Excellent video. Couldn't have done it without you and I'm only 83!

Thank you for the tutorial. I wouldn't have tried it without your help. Had to get a new set of tiny "T" tool but still saved a few bucks. Thanks again

You are very talented and have done this a number of times. But I’m a 74-year-old homeowner who has little knowledge of this stuff. This is a great video for those who are more confident. I’m taking mine to a repair shop.

Thank you for posting this. I was figuring it out on my own and got stuck at one point. You saved the day!!

Just WOW!! My husband and I were a bit concerned about trying this ourselves but with this video, the correct tools and patience, we managed to get our V11 absolute Extra working again. That long T8 Torx driver is a must have or buy! The cost of the new trigger and T8 driver was £18.98, so much cheaper than an engineer or buying the full unit. Have to say that it was also a bit of fun to do and educational at the same time. Can’t thank you enough for this video Richard

Can’t believe it, I fixed it yesterday thanks to your help. Took just two trips to both Home Depot and Lowes to find a T8, breathing in tons of micro fine dust powder and about 2 frustrating hours to get some of the screws off. But I did it!!! I was so sure that I would never get this thing to work again so I ordered a new Dyson because I can’t live without it and when it actually started up again after reassembling it back together again I felt an overwhelming warm fussy feeling of bonus!!! Granted, I mysteriously have two screws left over and it kind of makes a faint whistles noise when on, but it works! That’s all that matters to me. Thank you for this video.

Thank you very much. This instruction saved me probably around $200+. I live in small county town, Dyson service only in big cities, closest 250 km. Your instruction was very clear and easy to follow. Even for housewife like me! You are legend!🙏

Great video. The challenge I had was when you stated which side had the red and the black wires (13:25). I had already tightened things in place and could not see the wire color. I thought I caught a glimpse of red and went for it. All good. Thank you!!!

Thank you so much!!!! After waiting 2 months for the trigger/screwdriver to arrive and countless moments of self doubt I managed to fix my dyson with your help❤ You're awesome man, keep it up.

A fantastic video, turned the prospect of a new £500+ vacuum into a £4.69 home repair. Thank you for making such a great easy to follow video.

I watched this and was able to fix my Dyson. Replacement metal trigger, much better. I also gave the Dyson a really good clean. The amount of fine dust within the unit was amazing. I used a conventional vacuum and tube to clean out all those hard to reach areas and a paint brush.

Thank you for a great video! There is certainly lots of fiddling required, but the video does a great job describing how to get through all the difficult stuff.

Hi Richard … I went back and checked my connections and I had left the tiny little connection on the electrical board loose …. Working perfectly now … Thanks so much for a very easy instructional video. I’m super proud of myself

Thank you so much - £8 repair not £500 new machine. So many videos saying the issue was cleaning the machine, definitely not and you have given me the confidence to remove bits gradually to make the repair.

Same basic steps as in numerous other clips, but more informative and covers small key steps in more detail. I wish I watchd this video first. Excellent. Thanks

2 April 2024, just finished the job, main difficulties were : fine enough pliers to bend the contacts and the 3 long t8 front screw for cyclone unit I spent 5 min looking where to put them back. Otherwise very detailed, thanks a lot from Luxembourg ! Ps: I used a combination of I fix it bitkit and standard screwdrivers :) Thanks again!

Dank je wel, zonder jou hulp was het niet gelukt! Goede en duidelijk uitleg. Het vergt wel wat handigheid en geduld. Vooral ook het terugplaatsen met de uitleg, de volgorde was erg nuttig.

Probability of doing this repair on my own? Zero percent. Outcome while watching this video? 110% Thank you so much for this content!

Excellent instruction video, you saved me $200. Much appreciated and you have a good voice for this.

Words cannot describe how deeply satisfying it is to complete that job. Thank you for this wonderful video.

you are a legend!!!!! never even attempted anything like it...your instructions are so easy to follow! My husband was ready to chuck our dyson...I ordered the trigger off eBay...follow your video and it works like a charm!!!! thank you!!!

Richard. Thank you. I had the confidence to tackle this because of you. I was lead to believe this was the issue and it was! 1 hour later it was good as new. Saved me from buying a new replacement unit! What a poor design flaw. I hope they fixed this on their newer models.

Richard. I did it man! Couldn’t have done it without you. Even though I unhooked the ribbon cable I got it back together and to my surprise it worked! What a horrible design on the piece. Thank you so much. Wish I knew how much a company would have charged me for that

Thank you so much, I am following your instructions to the T. Got up to step 10 and sure enough I did not have a long enough T8 to get the last screw out. I went to 3 local stores and couldn’t find a T8 . Asked the Neighbor’s and they had it got that elusive screw out ! and sure as S- the Trigger was cracked. Waiting on my replacement trigger and I’ll post My results..

Thank you so much for making this available. We successfully repaired our vacuum trigger. Your explanations were clear and helpful as you guided us step by step through the process. We had to buy a magnetic extension pieces from Amazon, 100mm in length in a Star shaped Torx . We found size 7 fitted best, in order to undo and redo the very last screw at the bottom of handle. Many thanks once again.

Thank you, I made it!!!! If u are reading this comment before opening your vacum, buy pliers like the ones you se at 4:40 because otherwise will be difficult to complete the repair.

I so appreciate you taking the time to make this video. I expected more of Dyson when I realized how flimsy that plastic piece was. These vacuums are high dollar. Thanks for saving me the money.

Worked perfectly on my V8. The most difficult part was bending the two big wires back to their original position at 12:43 . Fantastic step by step tutorial. Thanks a lot!

Great instructional video. I followed it in real time, just pausing at each section. Fantastic.

This was so helpful, I managed to fix my dyson in 1.5 hours for almost nothing, thank you!

Thanks for the video. I just fixed mine! 🎉 little fiddly but a bit of patience should see most people able to do this!

Thanks change the trigger following your great instructions. The trigger and three screwdrivers were £4.99 from Amazon. The screwdrivers provided fit all the different screws. As others have said the saved £200 or more.

Im a 51 year old woman, and I was able to fix my Dyson trigger. I am so proud of myself and it's because of this very detailed video. [ Advice. Be sure to get the T8 torx screwdriver like in the video. You will not be able to complete the task without it. The Vaseline helps (used it also on the connector wires to feed it thru). ]

I have just done this. I was a great video to go by. Has saved the wife some money. Thanks

Thanks for saving me $500 in replacement cost...no repairs shops in Lincoln, NE will repair a Dyson...then I found your video and it was excellent!!! Thank you!

Thank you! Was easily able to change the switch over on my wife's Dyson thanks to this video.. I did have to buy the extended T8.. got it off amazon easily! Thanks for the video

Thanks man! Took me 2 months to get it done as i got a full replacement and im a novice, but today i did it! Fixed the trigger. I did break a number of attachtment holes by overtightening. Tip for others is to also grease the seals

Followed your instructions to a T and they were perfect. Everything works!!!! Thank You very much. Everytime I moved onto somethng else I didnt know if I could get the screws!!!! The extra length was badly needed! ...Much appreciated again. Thank You.

I was able to disassemble my Dyson V11 and replace the trigger. I knew it wasn't my battery (Dyson said I needed a new battery). I spent $140 for the battery. Thank you so much for this step-by-step instructions. I have these extra tools but it's ok. I might need it in the future

Thank you! This and a $6 T8 Torx screwdriver saved me a repair bill of $225. Cheers!

My friend called the other day and while we were talking, she mentioned her Dyson (V11) stopped working. She was about ready to buy a brand new V15 ($700 or so) but her husband chose to do some research when he heard the V15 price 😂 He fixed her vacuum and she said I should be on the lookout for the same issue. Sure enough, few days later my vacuum, same model, stopped working too! I jumped on Amazon and ordered a reinforced trigger. I was bound and determined to fix it myself- after asking my partner to pick up a T8 Torx I was able to fix it with your video. I couldn’t have done it without you. Thanks to you, Dyson can have one of these 🖕along with the crappy trigger they designed instead of more of my money.

Thanks very much. Your video was SO much easier to follow than the one provided with the spark trigger. Appreciate the time you’ve spent creating this for us. Warmly Marc

Thank you for your video! While for the price a the part & the T8 it works now, i can wholeheartedly say THIS IS MY LAST DYSON

I just wanted to say THANK YOU! I managed to fix the trigger on my V11 thanks to following your really clear instructions. Admittedly I probably too me around 3 hours to fix it as the more parts I unscrewed, the more wine I drank... but it worked :)

My man. I wouldn't have been able to fix my V11 without this great video.

Fantastic video, very helpful and thorough! Managed to replace my trigger, never would have succeeded without this.

Great video! Easy to follow instructions. Was able to replace the trigger on my V11 successfully. Many thanks 👍

Thanks for an excellent video tutorial. Managed to take my v11 apart and whilst I wait for Amazon to deliver my new modified trigger I thought I would thank you for the clear instructions you provide. Hope it goes back as easily as it came apart. 🙏🤞

Follows this tutorial exactly and (given having the right torque driver) had the repair done in about 20 minutes. $27 later and the D11 runs like new!

Thank you, mate. I got most of the way through disassembling my vacuum before I had a thought to see if I needed to pull apart this many components to look at the trigger. Replacement part on the way, but a little super glue and a wooden skewer as a splint is working in the interim.

Thank you!! Dyson tried to charge me £85 to repair this but I bought a spare button on Amazon for £9. Managed to change it following your video. 👏🏼

Thank you for this information. This video and a thin Torx T8 that I bought at the same time I bought the new trigger was all I needed. Make sure to have all things in order and be in the good mindset before starting on it and you'll be done before you know it. I can honestly say that this is probably less stressful that emailing Dyson with a complaint about the trigger malfunction after your warranty time is over. Greetings from the Netherlands

Great video took it into two repair shops and they wanted €220 to repair the told me it was a big job . Went on Amazon got part and watched your video it took me a few hours with my big farmer hands but was very successful due to your video Thanks again from Ireland

What a stupid design flaw in the original trigger. My broken one was identical to the one in your video. It’s great that people like you share this information and concise instructions on the repair and reassembly. Easy to follow and got my vacuum back to working great!

Thanks, cost me $7.99 for the part and stopped me having to go to a repair place. Top man

Thank you! What a nightmare to get to that trigger. Never would have come close without this. Took me a while but got it replaced. Great tutorial.

I bought 2 triggers online and plan on trying to replace the trigger this week. Thanks for the tutorial. It looks fairly straightforward.

Excellent demonstration and to the point! I've just fixed my dyson following the steps shown and feel so proud! Thanks so much.

This is by far the best video on this topic. THANK YOU. My vac came apart exactly as described in this video. No surprises. It failed and the video seemed easy enough so I have REPAIRED the trigger with the old super glue and baking soda trick, we'll see how it lasts while I wait for a replacement "upgraded" trigger to come in.

When I wrote to Dyson about my trigger being broken on my V11, they told me way too fast that I had to change the whole main body assembly (cyclone + handle assembly). Which is basically the whole vaccum and costs a fortune. Good for me that I successfully forced them to send the part totally free, even if I was out of warranty, thanks to the consumers protection act in my province... 😂 They kind of shot themselves in the foot there! Now I'll use your great video to fix my old one, and after buying a few extra parts, I'll have two V11!

Fantastic video. Saved me £80 and all because of broken trigger. Easily replaced thanks to your great instruction. Thank you and keep up the good work.

Thank you thank you! Saved me so much money and time. I swept my house for a week and was like how did any one do this everyday! Ran across this video and knew it was my trigger and not the battery!

Thank you so much for the video. Our V11’s trigger was replaced and is working perfectly again. We had it for 4 years, after the replacement of the new trigger the machine definitely will last longer 🎉.

I repaired my Dyson Trigger and all it cost me was $10; couldn’t get it fixed anywhere else for that cheap. The purchase was for the trigger and a Torx 8 screwdriver. Couldn’t have done it without your help.

I also want to thank you for an excellent video making it possible for a 79 year old to successfully do the job with a new trigger. Only difficulty was getting the two screws out at the 5:45 mark. I was worried that the spring might also need to be replaced as it seemed a little stretched, but it worked fine after reassembly. Great job--best video by far. Thanks again.

YOU ARE AMAZING! Dyson quoted me $399 to fix the trigger *bizzare* you saved me money Richard! Thank you :)

Thank you!!! This was immensely helpful! Had the same problem with the exact same model Dyson. Fixed it in no time with your help! Cheers!

Thanks, fixed my V11. I just glued the trigger together and strengthened it by gluing a wood toothpick on the bottom of the trigger. Works perfectly now.