Dyson vacuum starts then stops - MOST Common Causes 

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I am a 67 yr old female and I just watched this and worked through cleaning my v7 Dyson that would only run for maybe 3 minutes before shutting down. I will now wait for the filter to fully dry, but the system without the filter seems to be running longer. Here’s to fingers crossed that tomorrow it will be back to 100% 🤞

We have a V6 since they came out and I never knew you could remove the sock of the filter. Our V6 was having the pulsating problem and this time I couldn't find where the blockage was until I saw this video, now it is working again and the best, it has recovered A LOT of suction power, I never realized it had slowly lost power. Thanks a lot.

You are a life saver!. Been ready to sling the thing out but after watching your video and learning there’s clips that you can release on the filter. I discovered a load of hard twigs, and impacted dust. Did exactly what you said and it’s now up and running. Thank you, thank you, thank you. X

Thank you so much. I have had a useless Dyson in my home for a year. When I pulled apart the top filter and cleaned it. I now have a useful Dyson.

That was THE most in-depth cleaning video I have found. THANK YOU

I followed your instructions on cleaning the filter. I also added some washing up liquid and hot water and flushed it through. Golly the amount of muck that came out. I left it over night to dry out. It now works like a new machine. Many thanks for your informative video. Keep them coming.

Omg, you're a genius 😊 You were right about others not saying anything about separating the sock portion from the plastic insert. Mine was already wet - I just washed it under running water and put it aside - when I saw your video afterwards and decided to click it. Then I follow what you said, I grabbed a small flat head screwdriver and easily push in the three little tabs and removed the sock portion. Just like you said, I was surprised, there was a wet ball of hair and nasty grime eww. Thank you!

U r a diamond in a sea of glass! Had no idea my top filter was so HORRENDOUSLY DIRTY even though I thought I cleaned it properly…the removal of the outer sock was genius and once removed I saw it was clogged to the middle with hard dried debris…UNREAL! And it took me almost twenty minutes to clean out WHAT I COULDNT SEE INITIALLY…from the sock after I had removed the skeleton …debris just came out like a never ending well of crud…so I’m letting it dry 24 hours and praying for the best ..so much appreciated …better than Dyson could ever explain …stay blessed

The tip at 3.40 is one I hadn't seen elsewhere. Definitely the source of my problem - thanks.

Woah my filter was filled inside. Thanks soo so much for this video. I got given a free vacuum and it didn’t work. You saved this single mom from having to buy a new vacuum.

I wish I had seen this video sooner. Everyone talks about rinsing the sock but no one showed taking it apart. Mine was filled with dirt and now my vacuum is running normally. I can't thank you enough for sharing this.

Thank you so much!!! My Dyson V8 has been cutting out for weeks & driving me insane! I wash my filter regularly but have never taken it apart & I only wash it out with cold water as directed by Dyson. After watching your tutorial, I have pulled it apart & rinsed it with warm water and then detergent & hey presto!! I've saved myself 100's of pounds as today as I was going to buy a replacement model!

Great video, very clear and helpful. Thanks so much!

Thank you! I've never cleaned the filter before, so when I removed it, the dust had hardened clogging almost half of the filter capacity. Made all the difference in the world!

Omg! It worked! Thank you so much!!! This is the best and most thorough video I could find! You saved me so much time, money and probably tears. Lol! … thanks again!

I cleaned everything like you said and when I took the sock off, I couldn’t believe what came out of it. Hair ball and lots of dirt. I had shook the sock before, but never realized it could be taken apart and rinsed. Now my it works perfectly again. Thank you so much for this video.

I seriously can’t thank you enough for posting this video! We just bought this vacuum and it suddenly would pulse four times and then stop working, and I didn’t realize the whole base canister was removable and there was a huge piece of bread crust jammed and one of the valves that was causing the problem! I would’ve never known to do that without your help. I would have thought that our vacuum was somehow defective! Thank you so much again and have a wonderful day! God bless you and your family:)

I was having the same issues - I also didn’t realise the sock part of the filter came apart and I found a hard piece of dried dust !! No wonder it wasn’t working properly ! All clean and back to full power and it’s 10 yrs old ! Thank you great advice 😊

Thank you so much! I was able to get my Dyson to work again.

Thanks so much! It works again!!! I never notice I can open every parts .it’s all clean and work again ! Thanks a lot !

Thank you so much for this video. My quarantee had run out last month and I couldn't afford a new dyson so I watched your video and omg my dyson is back to itself again. Thank you again for this video, it saved me a lot of money. I used a hairdryer to dry the filter as i needed to use it today

Thank you so much I do wash my collection bin and rinse my top filter but have never taken the filter apart before. When I did there was a great lump of hard dried fluff and dog hair inside the basket. I did exactly as you said, and now it works. I have bought a new lead, and that didn't work, so I thought I would try the battery that didn't work either. Watched your video and am so glad I did. I love my dyson. I'm so pleased. Thank you again.

Thank you so much for showing how to clean the cloth folter bag! I could not believe all the dog hair that was in there, lol. Thanks again; you kept me from throwing out my dyson!

I just followed your instructions and guess what? I fixed my vacuum machine completely. Thank you soooooooo much.

My partners cousin was about to throw hers out so I asked if I could have it. After watching this video and completing everything and a thorough clean, and now it works!

Legend! I didn’t even know that filter / sock came apart. I always thought it was clean. Opened it up and it was FULL of dust and debris. Thank you!

Wow, I just removed & emptied the filter 'bag' like he said. Huge lump of dust & fibres in there! Works perfectly now. It was off to the tip tomorrow!!

Thank you young man for all the information we really appreciate

Fab tutorial... Thank you so much my Dyson now working perfectly😊

We recently purchased one of these and love it so far…hopefully it will last as they are not cheap!

Thanks so much, I followed your instructions and fixed the issue. What a relief!

And I thought my battery was dead! Followed your steps and now it runs without pulsing - thank you.

After watching other videos, I had done everything to mine they showed but it still flashed yellow and stopped. I even tried to blow the thing out with an air compressor. I watched your video and took the filter sock off and sure enough there was a 1” clog of hair, dirt & debris in the end - even though I had cleaned this sock under water as others showed. It is drying now for 24 hr. I bet this will work tomorrow when I reassemble it! Thanks!

Excellent information! I just took apart our Dyson as well as our Eureka Stylus (the former was pulsing, the latter would run for 5-10 seconds then shut off), cleaned and cleared them out as shown, and got them both running like new. Thanks!

Excellent! Going to try this!!

Surprising blockage. I have cleaned the Dyson more than a few times over the years but the latest problem was the power cutting out. I have washed the blue filter before, so this time as you suggested I removed the washable part from the plastic and was shocked to see a large solid blob of hair and dust. Obviously every time I have washed it the dust and hair have combined just like a big mud pie and then dried solid. Thanks for the tip.

Wow Mike Taking the blue filter apart was the clue Thank you It had al kinds of gunk

Clogged sock after about 20 uses, was completely gray and nasty when running under water, thanks for the video!! Hadn’t thought it’d be the sock.

I had the pulsating issue and cleaned the filters before finding this video. I traced the problem down to only acting up when the power brush was attached. I found a clog at the flexible junction between the power brush and the extension tube. Thanks for creating this content.

Thanks. Dyson now working again after watching your video. 😊

Just remember to plug in charger. Went thru all of above and still was doing that. FINALLY checked to see if plugged in. Viola! I works. 🤪

I had just about given up because of the "on and off" thing. Turns out the center filter was totally clogged! Thanks very much.

thanks for your support it's clear and easy , works fine for me

Check the red flapper check valve in the intake just before the canister. Mine was stuck shut by sticky gunk. Works good now

This was a helpful demo indeed. -thanks for sharing My unit (same model) stops fairly rapidly during use especially under max power setting. I get 10 blue flashes so I would reconnect to the charger briefly and unplug when solid blue light appears, usually within seconds, then disconnect charger and unit would restart again.🤔 I would have to repeat this process to clean an entire room which becomes a nuissance. Any suggestions? Is this a sign that it is time to replace the battery pack?

Thanks. I had enough dirt in my filter sac to grow a small tree. Didn't know it came apart! I had just been running water over it.

Excellent, easy to follow video - Thankyou for this perfectly made video!!! ❤️

Thank you so much for your video! I just realized the purple part is depart-able and it have tons of dust inside

Thank you so much for showing us how to take that filter apart. I had no idea! And I'd had my stick vacuum for a long time, and I just got a new battery. I got it on Amazon. I think I paid $26 for it. Not bad, got it replaced. It's on the charger even though it says it's fully charged. I stuck it in there anyway. But I put the clean filter in that they sent, and I decided. I'd wash the other one because I usually do them every 3 months, so I figured It wasn't too dirty, but I took it apart like you suggested, but after I soaked it a little. I always put a couple drops of Dawn dish soap in there and rub it together between my hands, like a tube and squish out all that dirt and then rinse for like 5 minutes with cold water until it runs completely clear. And then I let it air dry overnight. Well. Twenty-four hours. But I live in Arizona, so I put it out in the sun. It'll be dry in two minutes.....lol..lol

can't wait to try this. I also read on a Dyson comment section that if the vacuum stops after a minute or so then unplug the vacuum from the wall socket. replug it in and hold the start button for 20 seconds. not sure if this was a coincidence but it runs fine now.

Thanks. Great video. And my Dyson is working again.

Thank you for this video it was very helpful done the job 👍

thank you so much for the filter tip! it was actually full of dust fingers crossed that in 24 hours my dyson will work again but i believe it will! thank you!!!

Thank you very much for posting this video. My dyson was starting and stoping and wasnt charging, so I thought its battery fault and was about to buy a new pack and, opened the canister and realised a big load of wool was struck between the cannister head and main cleaning pipe the moment I removed it it start working and charging- Thank you ones again..

Have had this machine for 6 years. Replaced battery already. I disassemble the unit and water/soap wash everything except motor and handle assy. Dry with paper towel, hair dryer and 8 hours of time and it's brand new again.

Thank You. The top filter was filthy. Had to take it apart and clean it to solve the problem.

Trying this now and hopeful this is my fix! My filter was full of debris in side! 😮

Thanks. I've rinsed the filtre under the tap but never opened it up. Quite the mess in there. The inlet at the top also had a hair plug that was not helping. Love my pups but they do breed dust bunnies. Anyway, another item to add it to the list of things to do from time to time.

Thanks. The tip Worked well.

Good instructions, well done, thank you.

I cleaned everything really well. In the end I replaced the battery.

You had the right at 0:55 that is exactly where the Dyson vacuum belongs!

Love your wood floor!!!!

Thanks for the video! For those interested: I managed to use the upper filter for 5 years (without any cleaning) before I had to do the cleaning trick 😀

If you get the flashing blue again. Do not replace the battery. A new battery does squat. With these older vacuums, there was and issue with underpowered batteries in these vacuums. The issue lies using max setting. While using the vacuum with the wand attached and using the brush roll causing load and overheating on max setting. Also the radial seals in the powerhead, that surrounds the motor which is a flat rubber ring with air passages that holds the motor in the housing becomes blocked and caked with fine dust and blocks some of the passages adding to the temperature rise in the motor adding more load to the battery demands. This was a design flaw on dysons part. A new battery will only last 3 months under heavy use. I know these vacuums have pet attachments, however constant pet grooming and constant rough garbage like dried mud, pebbles from the road, drywall dust, sawdust and any industrial debris is not recommended either. Max setting should only really be used for non electric motorized brush roll attachments, with or without the wand. Because the wires that run through the wand for the motorized powerhead develop lots of load to the electric motorized head on max setting. Here to its also a good idea to check the power brush contacts on the dustbin for corrosion. Now for the wand to check the connection for grounds, shorts or faults you need a voltmeter. If you have weak continuity from one of the terminals to the tubing of the wand you have a ground and your battery will drain or the powerbrush will slightly bog or squeal under load. Loose wand on the unit also contributes to electrical issues. Now hoe to reset this. If the vacuum cuts out every 15 seconds constantly or intermittently from time to time. Depress the trigger. While running for 5 seconds, push the max button to off position. If it's already off. Stop after 5 seconds. Now with the wand attachment off, put it on the charger until the light goes off again. ( may take half hour or 45 minutes). If you don't do this the first time by sticking it on the charger the vacuum will go off after 15 seconds then you'll have to start over again. Once the vacuum light goes off on the charger. Try it again on low setting, it should work. However remember it's up to the operator how they use the vacuum. Use it heavy with all the motorized power attachments on high, you'll get that same fault. With a new battery under the same conditions your new battery may last from 3 to 9 months and your back at the beginning. Eventually it can get so bad that the red flash of death appears then you are totally screwed. There are also bulletins even recommending not to constantly use the device on high settings constantly. These vacuums are not shop vacs. Remember it's like an automobile. It's equipped with max throttle, if you constantly race your vehicle and run it at high throttle and rat bag it constantly, eventually it will break. Take other youtube repair links with a grain of salt on these vacuums. I like this video. As an experienced vacuum repair technician I see a lot of these vacuums given away when the fault lies with the inexperienced. I'm just putting this out there for future reference for these sophisticated computerized digital motor vacuums. Great video 👍👍👍👍

My Dyson would start and stop constantly even after fully charged. I have pets and I vacuum a lot. I clean the top with no resolution. When I cleaned the bottom (motorhead) I found a bunch of pet hair clogging the vacuum. It worked like a charm after cleaning it.

Thanks for this video. I took the filter out and washed like you suggested. Good golly miss Molly it was filthy. The bowel I used turned the water a very dark gray. Everything is now great. Thanks again.

If you have a mains powered vac you are better to use that to suck out the opened filter prior to rinsing. I also use the mains powered to suck out any dust etc after the bin has been removed and also where the filter goes in. These sticks are the worst when you need another vac to actually clean it properly. If I didnt have shoulder and back issues I would be happy to use my big vac all the time. :)

Thank you for your video.

Lifesaver, thank you!!

Life saver. Much appreciated.

Great video. Filters take forever to dry. I recommend buying a spare.

Awesome. Thanks so much.

Thank you...My dyson is working again...

I purchased a Dyson hairdryer for my wife a few years ago and it won’t turn on anymore we tried everything. What do you think could be the issue? I love your channel and appreciate any input!

Great explanation, thanks

Thank you that’s brilliant. X

Thank you so much

I just want to Thankyou so much for showing me how to fix the pulsating problem on a 3 month old dyson. Mine was a blockage at the top of the tank that was blocking a hole, did the filter thing and bingo ! Working like new again. Respect to you 👍

Definitely going to try this again even tho I have already. Haha. I don't wanna go buy another one they aren't cheap.!!

Just found a sv07 at goodwill for $20 ordered the charger and hope it works if not i now seen thia video and how to repair it if needed! Thank you.

Did you try it on Max Mode as well just wondering thanks

Thank you so very much.

Our V6 Animal. Found a bit of hair in filter. Cleaned everything as much as could. Last resort. Banging the internal filter with everything off. Chunks of crap came out. Still not working. Starts and stops. If there is a way to pull the internal blue bit apart would be only hope. Had it at least 6 years and gave it a good flogging. Maybe time to let it go. Get another. I have V11 outsize. But it too strong to clean our small high pile rug. Even on lowest setting. It so hard to move on the rug lol. Love it on carpet.

You are great at doing videos! No nonsense, just valuable information. About how long does the battery last? Because ours just does not hold a charge? Thank you very much for your information😊

Brilliant thank you.

Thank you for the video . I will come back with final results after finding a lot of debris in the filter . Ive left it steaping for a while in detergent and will see how it goes. It's utterly annoying that Dyson engineer wizards make these with these as I will call consumer defects most likely to sell the part over and over again on an already overrated price inflated product .

My Dyson V6 doesn't have any visible clogging. It will still not hold a charge. Bought it on eBay as a refurbished model. Maybe it's the battery. I do not want to send it back. Where can I purchase a battery?

Great stuff !!!

Unfortunately I just threw my vacuum cleaner in the bin. That's after I bashed it a few times against the wall in frustration! Wish I'd seen your video first. Have just ordered another!

My Dyson V10s is doing the same thing but it cuts out every few seconds or so you can start and stop it about 10 times and it will finish vacuuming until the battery is dead. It’s so annoying and it’s not even a year old yet.

Hoover cost 500e and worked for a week..costumer service was also terrible. Hope this can sort the problem out

Wow that was it! I had couple of popcorns inside right next to the filter smh

How long does the battery last? After cleaning, it still doesn’t seem to hold more than a 20 second run time.

I just found this video. I am going to do this to my v11 and hope it fixes the start stop problem I am having. Mine runs for 30 seconds or so then stops. I have always cleaned and rinsed the filter but never pulled it apart. Fingers crossed.

I bought another filter from Dyson and put the clean dry filter in while the other is drying. Then I repeat the process when I want to clean the other one. Set a timer on your phone to remind you when to switch and clean the filter.

Hi there, great maintenance video. Taking the filter apart was brilliant! My machine was starting and stopping, but what was causing it was the little gate valve was stuck in the front of the canister inside the Grey connector. Pushed it free with my finger and it was back to normal running! Thanks again.

There was me thinking I needed a new battery and ordered one and guess what’s it was the Center filter which I didn’t no was there was blocked , thanks for helping

Thank you! I just cleaned my filter and I could see it was filled with gunk (hair and really fine silt). Hopefully once it dries I will be able to report that the issue is fixed.