Vacuum repair man shows how to take apart and reassemble Dyson V11 for cleaning 

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great video, thanks for sharing. Must say "Sir" Dyson designs objects prone to break and purposely difficult to repair. For the price they ask, they should be ashamed.

Thanks helped me repair mine. The v11 will likely be the last Dyson I buy. Great suction but making the critical parts from plastic is unacceptable for a vacuum in this price range. We're in our third floor motorhead as well.

Great!! Very good explanation! I don't understand how it is possible that Dyson sells (for a lot of money) a vacuum cleaner which collects the fine dust (e.g. vacuuming mattresses) in the machine and not in the filter. I had to send mine back three times in two years. Would never buy one again!!

According to the time scrubber, 5:55 seems to be the most viewed part of the video, where he successfully pops out the Left Vacuum Piece (LVP) from the Right Vacuum Piece (RVP) from the top-right hand side of that square hole belonging to the RVP. Here, he lifts part of the LVP up so that the RVP can be pulled away from the LVP, since they're both stuck together. For those of you who struggled like I did, I saw in another video of a different way of lifting the LVP. At 5:42 (pause right here), he says that "you can kinda work around...". Notice that his screwdriver is more on the top-left side. That's were I focus on first, and here we're gonna "work around" the square to pry the LVP off. Instead of going from above the square hole (where the guy's screwdriver is at), I go in underneath from the opening on the far left side of the LVP. I insert a LONG (enough) flathead screwdriver inside the vacuum underneath the upper white mesh/filter (the lighter grey area with a bunch of small holes for the air to suck in), entering from the opening on left side and sliding the flathead to the right. Because it's long enough, i have enough leverage to lift up and bend the light grey mesh up so that it is raised above the square part the OP is trying to lift from (he's doing it from the top-right side, but ur doing it from the left). When the LVP is raised enough, you can push and slide the flathead even further to the right so that it lays over the square area (which belongs to the RVP). Now you got a stable gap. Before following OP's directions to "kinda work around" the square to pry the LVP off, you could possibly try to pull the RVP off a little, ala 5:58. At this point it should be giving in Slightly. Idr if I did this, I was trying a bunch of things, but pulling it off a little might give the gap you've made more stable, idr. Keep pushing the flathead to the right, doing ur best to "work around" the square (also perhaps pulling on the RVP as I said above). OP might have this down to a science, but for me, I think I just kept pushing near the area he was pushing at and eventually the RVP gave. Hope this was helpful. Maybe look at 13:37 for some extra stuff.

Thank you from England. A huge help when my V11 needed an overhaul. Couldn't have done it without you!

Thank you for the video. It has helped me decide to not buy a Dyson.

Have dismantled and cleaned many vacuums for the church thrift shop where my wife volunteers and have for the most part succeeded however I will NEVER recommend a Dyson product for the reason the company makes it almost impossible for the regular guy to take them apart and clean them out. Of course the Dyson people want to sell more new stuff or make sure the customer hauls it to a Dyson repair shop. Am doing one right now and will get it done but I hate working on Dyson products. It's no wonder that so much of Dyson stuff gets donated or scrapped because it just needs a good cleaning.

After I clean up my Dyson, I will consider replacing it with a traditional vacuum. The process of cleaning it is excruciating and time-consuming. Anyway, thank you for your video.

cant believe how much dust and crap was in the cyclone tubes and the rest of the innards....around two full mug-fulls!!!!....no wonder it stank so much surely they shouldnt collect and block up like that

Forget that man I'm happy just tapping the hell out of it but I ain't doing this far too much screws, dyson should make it so it opens especially with that much dirt stuck there , surely they must see what people say

Richard, great job sharing how to make this repair to a “plugged” Dyson. The step where you have to use the screw drivers to separate the two parts is what I call the “manufacturers’ required repair secrecy. I believe that manufacturers make their products in a way that you have to know what to do to complete a step in the repair process. Most people would get to the step where removing the screws would not allow you to separate the two parts. I found that inserting a flathead screwdriver beneath the opening and twisted upwards released the two units without damage to the surface. Try that next time you have a repair job for this unit. Dan

Great video. I was able to fix a friend's vacuum that was filled with flour. Thank you!

Good video. I was able to follow as it’s pretty easy until I came to the part « pry with the screwdriver. » I pride with a flat screw driver but had to stop as I was afraid of breaking it. There was no loose or ability to remove. I don’t know exactly what I’m trying to accomplish. I have a V10 which doesn’t look exactly like yours. Was wondering if a closeup could show what’s happening.

Thank you from Australia. Managed to disassemble and clean my V11 following your instructions. It was smelling like wet dog, despite filter replacements, to the point of being unusable.

… and this is why I’m never buying a Dyson I AM sadly cleaning them for my two sisters’ households though…

Nice job. As an engineer I appreciate clear concise instructions. Very well done!

Great! One of the better videos showing this.

So helpful!! My Dyson broke and I’m pretty proficient at cleaning it (w/o taking it apart completely. Nothing worked. 2 year old Dyson. I had the right screwdrivers and followed this video almost exactly (I have two little screws I didn’t put back in somewhere in process accidentally) and boom! Sucker fires right up when I’m done. FLAGGING: at first it didn’t start and then I retightened all the exterior accessible acres until I felt I’d strip them by going any bit further. That did the trick and she fired right up.

Excellent Richard ! Sadly it still has deep down emotional problems!!! The Dyson and I learned a lot. Thank you. 😄😄

Thank you! I followed the process and deep cleaned it after four years of use. Works like new and no more weird smell!

I DID IT! 😅😅 took me hours but I followed all your instructions and it works now

Thank you Richard, its a excellent walk through video. You saved me from getting another one. She works as new. Thank you again

Excellent walkthrough, I thought I was going to be buying a new machine but after a deep clean, it is working like new again

can do a V12 video? It is different from V11.

well done. Concise. Everything worked as described, and no leftover parts!

Dude, just ran through this vid as I went , bingo! On a side note - don’t vacuum up milk.

DAYSON COMPLETAMENTE INCAPACI MA PARLANO INGLESE! Dayson aspirapolvere senza fili che si rompe facilmente: I progettisti Dayson sono dei DEMENTI, se monti l'elettronica a bordo motore per di più saldata rigidamente tramite i contatti dello stesso motore, portando di conseguenza tutte le vibrazioni del motore che ruota a 110.000 Rmp sull'elettronica, è normale che prima o poi si scassa, lo capisce anche un bambino, di fatti è il guasto più comune in pochi anni di vita. Con quello che costa questo aspirapolvere mi aspettavo un risultato almeno decente. Mi pare che più che aspirare polvere sia stata progettato solo per ASPIRARE SOLDI ai malcapitati che la comprano, di fatti è Britannica gli stessi che hanno fatto i vaccini insieme agli USA che fanno la Tesla!

great video. quick question, did you wash the part that still has the cable attached to it?

Thank you this is really helpful. I followed along taking everything apart. The metal mess is the hardest part. I just cleaned it out with an air compressor, I didn’t undo the electrical to wash everything. Lesson learned don’t vacuum up ash even if it’s cold. Thanks for the video.

Wenn you fixed the connector you have a small side and a bigger side! You changed bottom and top( you flip the plug). It's wrong!

Thanks Richard... excellent and very clear instructions saved me a stack of money...!

Thanks so much for this. My v11 had an extra 2 inches of wires which had been shrink wrapped into a nice little ball. I've cut it open for next time so that way I've got extra leeway next time I pull it apart and take it back together!

I wish the end was more clear about how to put the dust container back on. I am not handy enough to take the whole thing together!

A great video detailing replacement of broken trigger on Dyson V11. A known fault which Dyson want 119GBP to resolve on machines just out of warranty.

Very helpful video. However, even though the black wire usually means negative - which u say at 11:24 - at 9:42 it looks like black is supposed to be the positive, which is why there is a struggle at 15:16. I think this is also corroborated online elsewhere. So the order of your wires are right, and ur vacuum should work perfectly fine with black on left and white on right when they're both at 12 o'clock. It's just I think u put ur black clip upside down.

Thanks men, big help for me your videos

Finally a real explanation in how to properly dismount and clean Dyson V12

My SV12 base section has major cracks all the way round the trigger section and going down to the battery. I was really lucky to get the full section, the one you're holding at 3:10 plus a wall mount, plug and a battery in good health. I've wanted to set another charge point upstairs so it was well worth £19+9 delivery. Another purchase I'm pleased with is a electric air duster. Quick blast once a week for 2 minutes and lots of fine dust is removed. Two quick questions is it okay to always use the hoover at maximum power? Will it effect the battery or motor? There's a lot of heat produced at this setting. Also when cleaning is it okay to remove all the dust? I think Dyson said you need to leave it around gaskets for lubrication?

Wenn you fixed the connector you have a small side and a bigger side! You changed bottom and top( you flip the plug). It's wrong!

Die komplette Dyson Staubsauger Serie muss technisch Überarbeitet werden. ☹️

Extremely helpful. I just need to get the Torx8 extender so I can break it down further and hopefully that will stop it from pulsing on auto and eco.

I’ve cleaned everything according to what’s in the video, and washed the filter, but the pulsing motor issue returned after a day (after being ok initially). Is a motor replacement my only solution?

How do you get the red rubber ring and black plastic ring back into the canister (clear plastic one the dirt/rubbish accumulates in)?? I was tapping the unit to empty it in my bin and the red rubber ring and black plastic ring came off!

thanks, i did it, but the electrical clip of newer models is a bit different, and you have to make shure the connection is okay, before reasemble, i had to do it twice

This was very helpful. I really deep cleaned my vacuum that has dog dander in the dust. However, when I put it all back together now the filter error sign lights up and I can’t fully fire up the vacuum. Anyone else have this issue and know the fix? There is nothing jamming the filter (it is whistle clean), so not sure why I’m getting the filter jammed lighting up.

Ty. I feel confident that I can do this now. 😂🎉❤

Thank you. I did exactly as you showed in your video. And my Dyson vacuum is like new. You are the master

Just pop it up he says. Destroyed the vacuum

Very through demonstration. The pleated filter appears to be held in with plastic thumb locks. Cab it be replaced?

08:29 is probably the hardest bit to do and unfortunantly we can't really see what you are doing. I ended up totally mangling that socket because I can't see how it joins into the chassis. Honestly should have just snipped the wires and resoldered them together later. In fact I might do that anyway.

Hi, lot of thanks from France for this very clear and useful video!👍👍 Very well filmed and explained , Will help me a lot for a Top cleaning!! Just a detail : if your dust tank slides out without stop , perhaps the little and fragile ( like most of parts on these cleaners) stop at the end of the slide is broken? I bought one V10 already used with this issue and I installed a very little self-made and solide square to fix it. Friendly, Michel.

The screws are number 1 pozi drive not Philips. The fit is quite different and will save damaging the tool and screws.

Pretty impressive video thanks 😊

I found the trigger cracked in a different area, I could fix the issue. This was really useful!!

Thanks for helping me destroy my vaccuum

Hi! Any chance you would post a picture of what screw goes where? I may have pulled mine apart prior to washing and can’t figure out which one goes where. 🥺😩😞

WOW!!! The is impressive ! I am having issues with my Dyson V11 Animal! First it said that the airways were blocked, so I tried everything, I even ordered screwdrivers (first two sets didn't work) I had two screwdrivers that worked fine, but they were not long reaching. I. eventually got a third set that would work - but the screws are solid - absolutely stuck!!! I then kept getting alerts that the filter needed cleaned and it was as clean as you can get, so I scrubbed it and left if for two days to dry, no chance - filter needed cleaned again. Then the "airway alert' came back on and told me to empty the canister and it was clean and washed out. I was round the bend by then, and a week had passed where I had to dig out my old vacuum, so when I thought it had fixed itself - the Dyson started to work again, but "airways blocked' came on if it was in boost feature, then FINALLY - the battery must have gone, as there was no charge whatsoever and I can't get it charged. Dyson say I have to get a new battery which is fine - £85 - £100 but here is the issue, I cannot open the Dyson and have been trying for weeks now.... so how do I fit the battery???? I do not want it to go into a repair shop or Dyson service place for a simple thing like changing the battery that would cost NOTHING if I could get the screws loose!! The issue with the Dyson screws is :- because it is fragile plastic you do not want to try and force the screws, I cannot even get them started, I have tried WD40, and I just cannot get them to budge. My Dyson is approx 3 years old and has no abuse. I have a one bedroom property and not excessively used. I find it has basically been a waste of money if I have to keep throwing £100 at it every other year for a battery.

I tend to use a magnetic tray to hold the screws (just to prevent loosing them). I don't have a V11 myself, but I wanted to be ready when I get asked to clean out one for Sombody else. Having had a V6 appart to clean it a few times I was surprised how thin and flimsy the plastic parts were. You really need those long T8 drivers for this job, so have a look for a set.

Once again you have saved my Dyson life! Thank you!!

Hmm my V12 has a different design?

Thank you for the video.. had no problems taking apart however the wire clamp broke on reinstall… anyone know where i can just buy this little black clamp piece…

I’m trying to take the clear plastic part off where dust collects. To rinse it out huhhhhh ok thanks will try

Dude at five minutes 30 of your video , that pop-up section does not work on certain v 11s I think Dyson started to heat seem it in. You might wanna redo the video or at least update this video with some comments.

Thank you for a great breakdown on how to do this repair!

I have sv28 is the same piece?

My wife put the filter in while still wet. I took a look a the circuit board 😂 it sucks but won’t spin 😢

Pulling the plug out doesn't work on the V12 model

Thanks

What do usually charge to clean a Dyson V 11

the screws inside the metal filter section needs to be reinserted first before snapping it back in during reassembly.or you'll have some serious trouble afterwards

Does this guide also works for the v12 slim ? Not being able to deep clean the cyclones would be miserable and avoid me from buying after seeing what’s inside those cyclones after a couple months in my old Dyson V6

Im guessing theres no way to remove the wire from the remaining bottom piece after the entire thing gets disassembled??? very helpful guide tho

i cant fit the filter back in whats the secret?

Incredibly helpful. Great work!

Дякую за відео. дуже інформативно. дайсон як новий, і буде мати максимальний КПД. Thanks for the video. very informative. Dyson is like new, and will have maximum efficiency.

thank you 😀😇

RU-vid - “U” Gotta love it. Thanks ! Just picked up a working v12 at the dumpsters. Gonna clean and sanitize it. Had to buy a charger for it. < $20.

Really helpful, I was stuck with how to fully strip down the unit. Thanks.

Thank you for your video and details description! You help me very much and my Dyson has a second life. Looking like new!

nice, thank you so much. Mind at 9:29, my Dyson has the clamshell enveloped all around into a kind of rubber cover. You have to pull it gently outwards to reach the clip in the back.

Thanks!

Спасибо 🙏

My Dyson V11 absolute extra has an rubber ring sealing the basket at the very top. This ring is to be installed somewhere at the end of the process. Is there any chance you forgot to put on this ring on your V12? (which is practically identical to the v11 just mine has a screen at the top)

Thank You! This is exactly what I needed know!

Thank you...that was easy to follow. Now my Dyson is so clean. Much appreciated 👍

Thank you so much. I was able to put those two pieces back where they belong. Happy face.

Very informative video, was able to get my V12 going again!

AMAZING! you helped me so much! thank you!

Great video didn't know how to open and empty out,you made it so easy!

Saved me from needing to get a brand new vacuum or pay someone $$$ to do this for me.

Thanks. This was very helpful. I successfully replaced my trigger and it works!!

Very very good video !!🎉 Thank you so much❤

Waw you help me open mine and clean. Now back to life❤

Did not work here!

Thank you, its very detail and kindness presentation.

Hey! - I followed this video and it was great! - The vacum is now totally clean after we goofed up and used it for construction dust (never again). BUT, the vacuum head is no longer spinning. My guess would be that i messed up the cables somehow (im guessing that those cables that we "take apart" and put back together are the ones actually driving the power to the pipe and head?). What would you recommend me doing here? Taking it apart again?

Thank you for this, helped a lot.

I have a continuous “airway blocked” message. I have tried everything except taking it apart. Do you suggest that’s the best next step?

Thank you for this great video. I'll admit, makes me a bit disappointed. No way I could do such a job as this. My vacuum has pulsing on boost, and no suction. I vacuum that metal mesh on the cyclone and tap the tip on the counter until no more dirt comes out, and it starts to work. But, I have had to do it almost every time I use the vacuum. I did a super thorough job two days ago, and I purchased a brand new OEM filter. But after seeing this video, and seeing how dirty the cyclone was, how much of it was effected, and the extent, I have a bad feeling it is time for me to get a new vacuum. You would think a vacuum of this price range would allow the end user to actually clean all the parts that come in contact with such dirt, such as the cyclones. Even cheaper vacuums allow this. So disappointing.