I shouldn't think the dealer would want to go bankrupt just to not pay a few grand for a van! Therefore, I shouldn't worry about not getting a refund. Unless he's a gyppo.
@@LT_TOMMY_ If you also put a deposit down on your credit card (£10 or more) you can make a claim against the entire full cost of the vehicle too if the dealership doesn't play ball.. Your credit card company will chase them instead. 😉 Good luck getting your money back and totally gutting to see all that work you did go to nothing.
ikr? It's crazy, I thought all they did was respond to mean tweets and serve warm drinks to eco-terrorists while they're blocking emergency vehicles on main roads.
It was a nice van. As far as you should be concerned it doesn't matter if the dealer gets their money back or not. They sold you the van and it is them who legally have to give you your money back. Hopefully you can still get the van off the original owner at a decent price, but do not let the dealer get away without paying you just because the company they bought it off won't pay them, it's their responsibility. Nice to see you are keeping a stiff upper lip about the whole situation. Looking forward to you hopefully getting the van back.
@@LT_TOMMY_legally the dealer has sold you a van that they don't own so they are liable to pay you back. If you take them to court you'll win. You'll get costs and expenses. Small claims court is easy to access, it can be done online in minutes. But the issue is that the amount you can claim in small claims court is limited. Your risk is that the dealer will close his business to get out of the liability. I'd suggest you write a letter to the dealer and deliver it by hand. Give the dealer 14 days to return your money, plus reasonable costs (I don't think what you spent in the van counts there but you should take legal advice and that does count as reasonable costs but there's also Citizens advice). You can threaten them with court. In the end they are obliged to pay you. Only if they are not legit will they be able to dodge this. Quote the consumer rights act 2015. And talk to the police, ask them for the crime reference number and quote that as well
Surely you can get your money back from the dealer, who'll get it back from we buy any...who in turn will get the money back from the original seller/thief...definitely won't be a quick solution tho - Your saving grace is you have bought it in good faith
Go to the local court office and take out a court summons on the dealer for full refund and compensation. You don't need to pay a expensive solicitor, a court clerk will sign it for you and it wont cost much. Your contract is with the dealer, not with who they got the van from, so you need instant refund from the dealer, or tell them they will have to pay interest. Don't let them delay, go to the dealer first tell them refund now. If they say no, tell them you are now on your way to the court office. Hope it will all work out for you.
I seem to recall (correct me if I'm wrong), that if a vehicle is bought from a dealer, the original owner doesn't have a claim. The owner's claim is against the person who first sold the van. Why not ask the Blackbelted Barrister?
Dealer owes you the money you paid for the van. You shouldn’t have to do a thing but receive your money back. The money/time spent on the van will have to be taken on the chin so to speak. Get the dealer to pay up bro 💯👌🏻
How did he sell it without showing he’s driving license 😂, because you meant to show a logbook with driving license in the same name, so the dealer is clearly not telling you the real story mate, I would be getting a full refund from the dealer asap and don’t let them tell you otherwise.
🔥EDIT - UPDATE PART 2 VIDEO IN MY VIDEOS... So first of all I had no idea that this vid would get so much attention, especially on my little channel, I would like to thank so many of you for you advice and kind words etc, really means a lot 👍🏼 I've also been fully reminded on Bought and Brought, so please let it go pleassseeee lol So I've currently had a chat with citizens advice and I'm also awaiting a reply from the motor ombudsman. 2/1/23 update So doing more research, I don't actually think the guy works for 'We Buy Any Van' like he stated to me on the phone, I've researched his mobile number and it comes up with about 5 different companies, all we buy scrap cars type of businesses. So I fully apologise to We Buy Any Van if this has nothing to do with you, and I will state that in my next update video. The actual dealer isn't that interested, I've sent him all the legal stuff etc but he basically said that he will only pay me what he payed for it. He has also experienced small claims many times and I will only end up with a small payment plan that could take years to clear, I've also learned that he's working in a few different names. I've also had contact with the actual owner which is still happy to pick me up, go to the police station together to collect the van for me to buy back at a very good price, again we shall see 🤞🏽 I'll update with a full outcome video soon. thanks again
You want to pin this comment dude! Also this is the first video of yours YT as offered me, which is interesting as I bought (and researched) a diesel heater over the last winter, but not watched any of your videos on the subject 🤔. Paid for itself in 74 days use (warming my house) so well chuffed.
Also bud you want to name and shame that dealer he's a scam artist by the sounds of it, I would do it for both companies and see if anyone else has been screwed over with a similar story
Is this a scam by original owner ? Sounds like “his mate” gets the money and he gets his van back ? Mate gives him 50% of the proceeds?? Makes you wonder
The dealer has to refund you your the money irrespective of any outcome. They as a licensed trader have a duty of care of the customer and you have a solid civil case if they refuse to pay out. If you’re having any problems with the dealer I would recommend popping down to the Citizens Advice and they should sort it out for you. Good luck
Wishing you luck, bro. I'm just about to buy a LT35 and was excited to see your progress. Let us know how it goes and we can do the conversion together :) Cheers from Sweden
I hope for you that everyone takes their responsibilities seriously and you get your money back and can get the van from the original owner for a fair price!
Gutted for you Tommy. The guy who originally owned the van will probably want a lot more than the dealer sold it for as We Buy Any Van only seem to pay half the going rate. Hopefully it will work out and your work won't be in vain.
It seems very odd to me that the van was sold to WBAV and then to a dealer and then to you in such a short space of time. And that WBAV & the dealer sold a dirty van with signwriting on it? It wouldn't surprise me if each link in the chain (other than yourself) had some knowledge of what was happening...?
Meanwhile in London, there's a brand new Transit been sat at the end of my road for a month now, up on bricks with its wheels gone and reg plates removed. It's so new it still has the plastic covers over the seats! Plod drives past it several times a day..... lol
Has to be either reported stolen or without tax/insurance for anything to happen. I get cars left outside my house for months on end and nothing can happen.
Might sound daft but did you use visa to pay? I bought one used mu card to pay for it when I went to pick it up from the dealer he said it failed mot and wouldn't sell me it, but he wouldn't refund me either, I ended up reporting him to the police but visa payed me back in the meantime.
feel for you big time I had my Kawasakie scooter stolen got my money off the insurance but still a little out of pocket for the accessories in the bike hope it all gets sorted
Look regardless of what you’ve been told that dealer should reimburse you asap no questions that dealer will get he’s money from we buy any car no doubt so get on to him now👍
@@LT_TOMMY_ Shouldn't be, they are supposed to indemnify the buyer. when the vehicle you've bought is stolen, you would normally turn it in to the police immediately. It's possible your insurer may pay out to cover what you paid, but that depends on your insurer and it's not a guarantee - so don't count on it. However, you do have the legal right to get a full refund from the seller.
First rule is not to take advice from Yotube/Facebook lawyers. Reading below some really haven't a clue. From memory you have a claim against the person who sold you the vehicle who has a claim against WBAV who has a claim against the person who sold them the vehicle. That is of course dependent on that being what did really happen. Hopefully the Old Bill will be able to fill in the gaps as to the chain of sales.
You have several avenues for recourse. 1st step make sure you have all paperwork, receipts etc for EVERYTHING you spent to buy the vehicle and police report etc. 2nd. Write every step you took and every conversation with dealer etc. 3rd. Talk to Citizens Advice. 4th. Get on the dealer, it is THEIR responsibility to make sure they are not selling stolen goods. 5th. The relevant legislation is the Consumer Rights Act 2015. You are owned all your money back from the dealer. You may also claim any additional costs, but that may not be solely the fault of the dealer. It may be against HPI etc. 6th. You are a victim of fraud. Any additional costs you incurred can be claimed against the person/s who perpetrated that fraud. That is who either sold the vehicle after stealing it, or sold it and then claims it was 'stolen'. 7th. You got a chance to make this a collaboration with one of the UK lawyers that have YT channels. Approach them. You might just both get some small benefit from being mucked about.
Just a thought, did you buy it with cash or with a card? depending on the card you might be able to claim it back and or have legal protection...... just an Idea
TOMMY JUST SAW YOUR VIDEO FEEL FOR YOU MATE REALY DO USE CAR VERTICAL THEY ARE GOOD AND YOU CAN SEE IF CARS AND VANS HAVE BEEN STOLEN WORTH A TRY IT WILL COST TO JOIN BUT WORTH IT GOOD LUCK
Your contract was with the dealer ,the sold stolen property to you....he owes you the money ..their responsibility to get the money off we buy your van ..not your problem..they put you in handling stolen property charge. Confirm with citizen advice bureau ASAP
We had a similar situation with a works van bought through main dealer (so not a very old van, maybe 2 years old) we ran the the van for 4 or 5 years before the same dealer flagged it as a ringer during a routine service. Possibly a software update where the vin stored in the ecu did not match the ID. The vehicle was taken away and a large amount of wrangling was involved to find a similar low mileage van in good condition (the van is now 6 or 7 years old) and then to have sign writing etc added. In all it was a couple of months to replace it. I'm not sure of the exact details of how the van was identified, but the long and short was that it was essentially on a false iD, and presumably quite well disguised to have got through a number of inspections before reaching us and also at each mot it went to. Buyer beware I guess.
These days if a non dealer buys a used car you never get the V5c/logbook, you get the 'New keeper slip' and the Seller fills in and sends off the V5c to DVLA or does the change over on line. When buying its good to see the whole V5c to check vin/chassis number and registered keeper details match with the person you are buying from
Hi Tommy, you did everything right, life is so unfair at times. Hope the process gets speeded up and you buy the van back from the real owner. At least you are not getting prosecuted which would be the icing on the cake😢
Thoughts are with you, my travelling car got stolen a few years back, never to be seen again, crazy thoughts go through your head about revenge on the seller but stay calm, take out a money claim online on the seller, basically sue, we buy any van, send them the court papers, trust me, they will reimburse👌
Gutted for you bud 😢. I just sat and tried to imagine. I live in a 7.5 tonne horse box/lorry and I remember the time spent doing her up . I hope you get your money back. One ❤ from surrey
Wow, That van is a good campervan size when you are the one doing it but so sad it's stolen. It really breaks me when you put all your effort and have it tow away cause it's a stolen vehicle. Hope you will have it your way man. All the best and stay strong.
Same thing happened me with a transit… we found out later off a friend of a friend that the owner and his mate were actually working together to “sell” the van twice! Couldn’t prove it so I just lost £5000….
Consumer Rights Act 2015, your contract is with the dealer to supply you a van that is as described, of satisfactory quality, and fit for purpose. Regardless of whether they get their money back from wherever they bought it from, they still owe you a refund for selling you a van that was not as described (since it didn't have a clean title) and not fit for purpose (since you can't legally drive a stolen van). If they won't refund you, then you can take them to court using a Money Claim Online, which is an easy process. If you paid any amount of the purchase on a credit card then you can also claim against the credit card company under Section 75 of the Consumer Credit Act 1974. If you used a debit card, you don't have the same legal rights but you can still do a chargeback through your bank.
I bought a Honda cbr 2 yrs ago, taxed, motd, insured and registered it in my name, 2 mts later, plod pulled me over and said it was stolen...end of bike.
Sounds unusual and you didn’t do anything wrong. The van wasn’t technically stolen when you bought it! How did the guy get hold of the keys and paperwork? Maybe the owner knows more than he’s letting on?
The owner seems very legit but that's just over the phone, obviously I don't actually know or trust him. I'm starting to think the same thing mate 🤦♂️👍🏼
Sounds like a good scam, pretend you don't know, your mate sells it, you say it's stolen van back and split the proceeds, police not bothered and issue a crime number.
Just dawned on me how could the cops get VIN ./ CHASSIS, Engine Numbers without the LOG BOOK , The Dealer would Need that to issue NEW KEEPER SLIP/CHANGE of OWNER of OLD logbook ,,
@@douglastodd1947 "how could the cops get VIN ./ CHASSIS, Engine Numbers without the LOG BOOK" DVLA hold all these records, from the time the vehicle first registered, police can access directly from their in car computer. source: i used to work for DVLA
Here is something else to watch out for, My friend builds high end one off customs camper conversions that sell for around 100k he brought a almost new MAN van for his next conversion all legit v5 exc, my friend then spent 3 months doing the conversion thousands spent and hundreds of hour work done, he was just about to sell it when a bailiff turned up to his property to repo the van, when the bailiff looked at the van and saw the work he was in shock as the van now was worth stupid money and worth 4x the original value because of the conversion and after speaking with my friend decided not to repo it and new something was not right, it turned out the previous owner had got a loan on the van using it as collateral after or just before selling it, no check my friend could of done would of revealed this unlike finance witch does. it put a hold on being able to sell the van until he got the ok took a few months lucky the previous owner paid up or something or he would of been in big trouble, we are not sure what the loan company or bailiff could of done if this didn't happen mind.
Sorry about the hassle but hope it works out. Would love to know price difference between what WeBuyAnyCar gave compared to what you paid... but also non of my business
Tell the dealer if they do not give you your money fast you will give the name in the next video. That should help. Bad luck that, keep going and stay safe. From my point you did everything right.
Hope you get it sorted mate. One way or another you'll get your money back you paid for the initial van, but that doesn't make up for the hours and extra money you've spent on it. Just goes to remind people that log books are not proof of ownership. Look forward to seeing a positive outcome for you.
Write a letter and request the refund within 5 days, recorded delivery, state if no refund is made then you will be taking them to small claims court which then makes the dealer also liable for court costs on top. They are responsible under the consumer goods act to conduct the relevant checks before selling stolen goods. If after 5 days no money recurved go online and submit the claims court request it’s not expensive to start it.
Sorry to hear that. I was worried myself after buying my van that am currently working on. I took a chance on buying off eBay from a bloke with a small car sales. Although i had the slip i was starting to be concerned myself. I have since received the new log book and touch wood it seems ok . But i kept the slip for a while being paranoid it may bite me on the butt. I hope you get this sorted. But it could happen to anyone I'm sure.
Lucky it happened over there. Here in the States they probably would have arrested and charged you with possession of stolen property. Good luck in getting it back, it looked like the beginnings of a nice conversion.
As someone born in the UK but who has spent most of his adult life abroad this is just baffling to me, as is the whole thing of registering vehicles in phoney names, someone I heard about even registered a vehicle in the name of his dead brother, who had never even lived in the UK. It's completely impossible in any other country I know of, including Zimbabwe, where there are systems in place to make this impossible. Maybe DVLA should ask CVR (Central Vehicle Registry) in Zim to help them and train their personnel? Also re. uninsured vehicles, I don't understand how this is possible either. In the Netherlands, if your vehicle is registered, the registration authority will know as soon as your insurance expires, or if you fail to take out a policy when a vehicle is registered in your name, and you will receive a hefty fine through the post (which is more costly than actually getting insurance so of course everyone with a brain insures their vehicle).
The police don't mind taking the van from last buyer but should be going back down the chain and getting the person who sold it illegally in fist place and charging them!!
No idea how you popped into my feed but sorry to hear about your problem. I watched something US about a sale of a ex-hire car and once it had title (as they say over there), there was no case to answer from the new owner. Obviously things are a bit different here but a sale, then a subsequent sale both with due diligence then the original owner claiming ownership seems odd. I can understnd the chain of actions and the ANPR tag once a report has been made, but it seems odd how a friend can sell a vehicle without the owner's (or registered keeper's) consent. Maybe give 'BlackBeltBarrister' a shout? Maybe all property is theft as they say! Best of luck!
The dealership is a company, they have insurance. They (unknowingly) sold stolen goods. They do not have to wait for the company that sold them the van. Consumer Rights Act is clear - neither party knowingly participated in the sale/purchase of stolen goods, so the Consumer (you) have a legal right to a full refund. You probably already have the crime reference number from plod. The so-called friend, committed theft, and hopefully will be prosecuted for it. The interesting thing though, is the Consumer Rights Act on insured items (presumably, you insured the van while you were driving it around). The van actually becomes property of your insurance company, after the original owner's claim has been "paid" - so call your insurance company and ask their thoughts on it. They might be able to help you fight for a quick solution, especially if the legal owner is willing to sell the van to you anyway (your insurance pays him, then chases the dealership for your money back). Your insurance company would likely file for breach of contract with the dealership, to which the dealership would immediately settle because they won't want the fight.
