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Warranty of Appliances - Inbound Call (Call Center Fundamentals II) 

Angelo Miguel Dela Cruz
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This is a short presentation of how an inbound call takes place in a real scenario. It is a video made by our group named In-Sync for our Call Center Fundamentals II class. Hope you like it! =)

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19 ноя 2018

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Комментарии : 15   
@johnmunozzz6562
@johnmunozzz6562 3 года назад
I didn't hear the Agent her call flow, emphathy or more.
@gracelmaglunob5507
@gracelmaglunob5507 5 лет назад
💛💛💛
@alexaalapad675
@alexaalapad675 2 года назад
The agent can't hear!!!!! I can't barely hear what are you saying!!!
@jeremydelacruz4081
@jeremydelacruz4081 Год назад
i didnt hear the agent
@chineeodi4694
@chineeodi4694 3 года назад
I can't hear the empathy of the representative
@bencherc.melancolicojr.2271
@bencherc.melancolicojr.2271 4 года назад
bat sumasayaw yung rep hahaha shake shake shake
@jenneylyncinco3309
@jenneylyncinco3309 2 года назад
Sir, I do understand where are you going from please accept my sincere tooot tooot tooott
@jenneylyncinco3309
@jenneylyncinco3309 2 года назад
Wala akong marining sa sinasabe ng agent,
@juliocesarsanchezrocha6669
@juliocesarsanchezrocha6669 Год назад
I work in a call center and it has been really tricky to understand what the native speakers say. I feel I panic everytime it takes place. It is really important to enhance but I am not able to catch the ideas.
@anonymousperson3694
@anonymousperson3694 Год назад
What's your account?
@vilmasuarez6870
@vilmasuarez6870 Год назад
Como te fue? Mejoraste o te sacaron del trabajo?
@juliocesarsanchezrocha6669
@juliocesarsanchezrocha6669 Год назад
@@vilmasuarez6870 renuncié....uno se estresa mucho
@Casinogame27
@Casinogame27 Год назад
agent more practice
@lemsbiamoniqueumandap7664
@lemsbiamoniqueumandap7664 10 месяцев назад
hindi naman maintindihan yung agent
@donnamontgomery8400
@donnamontgomery8400 10 месяцев назад
Painful to watch...the agents need to talk like real people not the horrible scripts...i get anxiety waiting for them to hurry up and finish saying all they're bullshit-we appreciate you call with your contact number ect ect ect ect😢
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