Call Center Nesting Tips and Best Practices 

⭐️ Ready to take calls? 😊

Almost a year ago i was really nervous because its my 1st bpo expi thats why i watched this video,and now i got promoted to an SME 😭 Thank you again Rea

I'm currently at nesting situation now and yes I can do it in Jesus name 🙏🏽

Before ako yung parang praning kada call kasi ganyan na raramdam ko, after 3weeks pag may problem yung mga kasama ko ako yung nag tatake ng call nila as a help at yun muka nakong supervisor Pero as a novice with this industry totoo talaga nakaka pressure Lalo nat magaling yung ibang kasama mo Minsan nakaka stress lalot na puro answering machine ang calls Pero thanks God isa ako sa mga top :)

After the interview.. Now I'm here again xD. Learning what to do in training time xD

Thanks a lot for this! I'm on my way to my 2nd day of nesting. I'm a newbie and I really like to progress in BPO industry. Thanks a lot for these useful tips! 💕

I've been in Nesting for two days and I have to say that I has been pretty difficult to understand some customers and know how to use the programs in order to fulfil customers's request. I'm trying to survive.

Thank you for all of your positive words! It's our 3rd week of training and I've improved a lot! Thanks to my trainer and team for always guiding me and giving me feedback ❤️ Sobrang nakakatuwa as a newbie knowing na supportive sila lahat sayo. Next week would be our nesting week! I'm excited and nervous at the same time but as what you've said "take time for yourself". Babalik ako dito ulit pag confident na ako in taking calls. Sobrang laking tulong ng tips mo, thank youu! ❤️❤️❤️

Its my first time in BPO, I was hired in VXI at&t account. Today were on the nesting phase , I hope and pray that I can surpassed this challenge. Thank you for your tips miss. Godbless you.❤️✊

1 Day in OCP, I'm a newbie also in d industry and we're going to take phone calls later 😂I'm so nervous and anxious 😊 its feels like im being circumcised everytime 😭😂

Thank you for this, Rea. My first day of nesting will be tonight. Super nervous and anxious because we are on a WFH environment. Wish me luck ❤

I'm on csr training... Thank God I found this before our nesting. I just started watching your videos and I can say your videos are pretty helpful..😊

Start na ng nesting namin mamaya, i'm quite nervous, wish me luck po! Thank you rin po sa video na 'to.

I found myself applying to a BPO company after a year of working in a different sector, your videos helped me a lot especially on the "refresher" videos. Thanks, Rea Ninja! Hope you're doing well! More power to your channel.

Hi Ms. Rea! Just wanted to thank you for posting videos about diff. call center tips and guide, I've binge watch your videos before I applied at my first call center job and I was hired! Thank you! Your tips and guide really helped me land that job.

Tomorrow is my first day, kinda nervous, I'm a newbie so, that's pretty normal. This is really a big boost for me. Thank you, Ma'am 🙏

After watching this video my anxiety with starting my new call center job during my nesting process is calmed down now I’m starting off with confidence and faith and learning as much as I can.

Thank you Ms. Rea, I passed the interview and tonight is my first day of nesting. I feel nervous so I am here again watching your videos 😅

Today it is my first day of nesting and I am about to pass out😭, greetings from Colombia 🇨🇴, your videos are really helpful ♥️

Signed the contract already! I hope I’ll survive my training. Thanks for the tips😍

Still not in the nesting phase but we are already taking calls, thanks for the tips Ms.Rea as always! 🙏

I start nesting today, I'll be back to give you a feedback of how it was for me, I'm not an English native speaker so it will be maybe kinda difficult, but I think your videos helped me a lot, so I'll be back to tell you my nesting story. wait for me! 🌸

Hi Rea! You really are a good help. Were going to start our Nesting later. And to be honest I am really nervous and scared because I am a newbie to BPO industry and I admit that I'm little confused within our class training beforehand. After watching this I kinda make my nervousness calm down a littlebit. Thank you so much for the tips..

Its my second day of body-banking. Tommorow will be the start of my nesting. Last friday is my first time accepting call and it scares me a lot. I encounter different scenarios. And sometimes i totally do not understand a thing. Later I'll be taking call again And I have this fear on accepting calls. I think I have this trauma since some of the client I encounter are irrate and It got me pressure a lot. And then I watch this video. And I realize that In order for me to learn I should accept more calls, regardless of how irrate the client is. I will absorb everything I can and I will find ways to better understand them. So, yeah thank u so much. It help me a lot.

You're channel is my current favorite ☺ been binge watching your videos ☺

Hello! Tomorrow I will start my nesting and I'm so nervous. It's the first time I'm working in the call center industry and your video reminds me that everyone starts at some point. Thank you a lot

Very encouraging! 😍😭 and i feel more determined to be strong and brave, when i have to face our nesting transition, i've been in my training right now for 4days and what will i said is, it's very intimidating when you were seeing some tenured CC there walking around, and also it's very scary when you are seeing some agents having their calls. but since that is all first impression i had, because it was my first time to be there, but luckily, our trainer are very approachable and she's not making the situations very hard, she said that we only have to do is to be attentive and focus and never ever think that we are far from the excellence of tenured, because we've never be there if we're not good enough for our position, and lastly she said that they are also from being newbie and also facing that scary matters we felt right now, and next week she has said that we should be focus because were going to have our first nesting, be ourselve and have knowledge as always! like what you said Ms. Rhea don't be too hard with ourselves, it was stepping stone to us halfway to our dreams we already passed the interview and were not here if we can't also trust ourselve wayback in the interview! lastly i would like to say Ms. Rhea Thank you! you are also part why i'm being so strong and inspired everytime i'm watching you, i got determined and focused. hehe maybe am i not good in grammar, and there are too many lapses but still i would like to be you soon! 😊

I'm a little bit nervous because my training will start on the first week of January, that's why I'm currently searching as to what I should expect and do once the training started. Hoping that I could survive the training since I am a newbie in the industry and my communication skill is not that excellent. Anyway, thank you for the tips ms.rhea! Merry christmas and Happy New year!

Top tip, make it clear to your line manager you have family who do lots of Business with the company so they treat you like an internal customer. Something bosses often forget when being rude to their employees

This Video is 2 years ago already but it helps me a lot. Tomorrow is our nesting day 1 I hope i will be able to survive to this and this video gives to be more confident to take calls. Thank you Miss Rea.

I learned a lot so when I start my first nesting I will know exactly what to do. I also made note of all the tips. Again thanks! I am a new subscriber.

after my Contract signing im here because i want to get tips about the training ☺️ thankyou so much for more information about Call center industry 🥰

I'm on the start of our 2nd week in nesting. And from 20 trainees, we're down to 15. As a call center virgin, I congratulate myself for surviving the 1st week and it's a great achievement na for me. I received alot of promoters but the problem is, I'm not hitting the metrics. And, hitting the metrics is the main requirement for us to be endorsed in the prod. After our 3rd week, it will be the decision day. Hope I can make it cause if not, we have to update our resume na 😣

Hi ate rea! I will be taking my first call later. It's our nesting day. I'm very nervous in rebutting the objections. Tool navigation is quite tricky. Everything is pressuring me😭 I've been watching your vids from the very beginning. From interview to nesting. It helped me a lot❤️

Just had my first call today and sobrang nakaka down kasi di ko nasunod yung vall flow, sobrang nakaka kaba saka yung pressure lahat sabay sabay mong mararamdaman. First experience ko to since fresh grad ako

Thank you for sharing this. I am a newbie and a fresh grad at the same time...

This is very informative... tommorow is my first day of training... thank you so much for your videos Ms. Rea ... stay to inspire more cc agent aspirant... more power 😇

Hello Miss Rea! I'm watching this again. I had my 1st call yesterday. I am so nervous. Since I'm a former chat support, I'm still adjusting to my account. Thanks for this again. This helps me boost my confidence in taking calls.

Will be starting our nesting today . Good thing i found you 😍 thank you rea 😊 it boost my confidence .

Thank u for sharing,.. today is my Nesting,.. i gain self confidence by watching ur video.,.

Hello Ms Rhea,thanks for your video it helps me to lessen my nervous later😁🤣 because its my first day to undergo in nesting wish me good luck and pray for me hehe❤🤗 by the way thanks for all your videos it was really a big help for us, especially for all the newbie like me in this kind of call center journey❤🤗thanks a lot God Bless Ms Rhea.

Thanks for sharing, today is my first day for nesting. It would be the big help me to boost my conffidence to take calls and learn at the same time.

Hi Rea, thank you for your videos! It really helps me alot. One thing that i need to overcome is lacking of confidence in speaking using this medium. It's really a nerve cracking when your trainer ask you to do mock call in front of your colleagues! huhu

Hi Rea your vlog has help me alot yo be confident 'coz now from non voice I applied for voice and I considered my self as a newbie in this kind of position. All your advice will help me alot Thank you so much more power. 😊

Thank you so much for these helpful tips Ms Rhea, ive been to nervous everytime i think about nesting.. and offcourse if you believe in us that were gonna pass this nesting then we have to believe in ourselves too. Stay safe.. keep posting videos like this. Sucha a great help. More power to you❤️❤️❤️

God! I love this girl. thank you so much for all those really important pieces of advise. 😊😍😘

Tonight is my first day of training ❤️

Thanks for the tip, It's my nesting today and I feel excited because of your tips. :)

im a bpo virgin... landed to TSR.. my nesting period will start nextday naaa😁😁😁😁 i hope i can survive in nesting period

I imagined you, being my trainer in my current bpo company. Emeged

Nesting tomorrow! I am a little bit nervous but hopefully to passed! 🤞Newbie here and sobrang nakakapressured talaga tapos ang gagaling pa ng mga kasamahan mo. 😭💛 Pero kakayanin!!

You made me feel better 😊 thank you! In a couple of weeks, I'm gonna start my Nesting and I'm kinda nervous because of it 😅 I hope I can make it!

My nesting will start on Monday 🥲 watching this to have an idea ♥️.... I don’t know why I feel excited and NERVOUS at the same time 😂

alright. thankyou.

This video makes me relief a little bit coz of the contents and information. But my goal is to absorb my the company coz im just a seasonal employee so I still need to put extra effort to achieve my goal. ♥️👌 (I've watched almost all of your videos and it helps me a lot thank you so much)

I have watch her interview tips it really does work on me and i pass now im in nesting stage

Im on training right now and my trainor told us that we hav nesting on the next next week... Im afraid becuase im not yet good or fluent in english...

thank you for this miss. this is my first day of nesting. 😊

Thank you so much miss... this really helps me a lot especially now that I'm in my nesting period and tomorrow our calls will be evaluated by our headquarters 😭

Thanks for this video ninja! I have passed the telco account interview. Now trying to get ideas what to do in the next steps. I also watched your mock call tips. 👍

thanks for this! im still a trainee and i feel better after watching your vdeo..i know i can do this!!! ✌️😄

Thank you po mam. Malaking tulong po lahat ng video nyo, simula sa interview tips hanggang ngyon nesting na ako lahat sinunod ko un tips nyo. Sana this coming Monday mawala na yun daga sa dibdib ko😁

I really admire you ma'am. ❤❤

Thank you so much for all your tips.. it helps me a lot.. from my initial interview up to my training days.. thank you!

Will start my training tomorrow, First experience in calls, I'm nervous for the past two days. 😭

thank you so much!! this is very helpful for my 1 month training!

Thank you so much Rea, this is really encouraging since im new in bpo industry..

Its my 2nd week and I feel like I'm not learning anything because there are different type of scenarios. zzzz

Another tip again thank you ma'am nesting ko na po next week ♥️

Reaaaaaally inspiring😣😣I really need this one

thank you for these wonderful tips👍

Watching this again ate Rea! We'll have our nesting sa monday and em so kabadooo huhu! Thanks for this tips!! :)

came here after my first day of nesting was a bit frustrated dahil ineexpect ko maganda calls ko lol and nakakapanibago kasi panggabi na agad kami but ayun i still have a week pa to finish the nesting period😅 thanks for the tips

i will be starting my nesting period next day.. i hope i can survive

Thank you so much, you are Young and Clever

thanks for the motivation❤honestly i regret applying because i was accepted, our second day tomorrow i'm trying my best, wish me luck!

I just subbed to your channel after watching this Video. I am about to go through the next phase of an IT career transition. Your video , in the 1st min of the video you put me at ease before I went into the 2nd interview. Thank you for making this video even though it is from 2 years ago it helped me to Center My Mind. Nice music my Ninja! Mahalo sista Rea! :D Aloha

Thank you Ms. Rea I'll be taking calls tomorrow and this vid helps me a lot! ❤

Tomorrow I'm going to start nesting and I'm so excited but at the same time so afraid of making mistakes

First day of nesting tomorrow. A little bit nervous. But thanks for this.💕

Thank you so much for the guidelines.......

YOU CAN DO IT! WE CAN DO IT! 🙏🙏😊

Thank you so much for your advice mam. i always watch your video 😍😘💟 and by this is my first day of nesting 😊

JUST WANT TO THANKYOU SO MUCHH! I GOT HIRED LAST MARCH 2

This Monday will be our transission period i hope we can make it...

Product training tomorrow and I'm so nervous 😬 Thank you Ate Rea!

Thank you so much for all the advice tips 🙂

I LOVE YOU. You really helped us a lot. 👍❤

Tonigh is my 1st training 😭 and im nervous.

really glad i subs. in your channel! very informative! now im confident! thank you!

Thank you so much... Our nesting starts tommorow and im kinda nervous.. Im afraid ill mess up..

Thank you!

later is my 1st day for nesting, GY mode.. thanks for the tips. 😊

Wow so energetic

Thank you so much for the tips and very positive vibes more video to come😍😍🥰🥰

Thank you for the tip.

Thanks a lot

I will goo back here after I pass my nesting next week 😌☺️

Later would be my first nesting. I’m so not prepared and forgotten what I’ve learned from training because everyday Im commuting 3hrs and jus 4hrs of sleep. And finally, before nesting I managed to find place to live near. 🥺😅

product training tomorrow god bless self🙏