Water Heater Troubleshooting - Pilot Won't Stay Lit | Repair and Replace

Подписаться 199 тыс.

Просмотров 221 тыс.

50% 1

No hot water? If the pilot flame in your water heater keeps on going out or won't stay lit, then it could be a problem with the thermocouple or thermal cutoff switch. In this episode of Repair and Replace, Vance shows how to troubleshoot the pilot flame in a water heater with a conventional gas valve. This includes testing the thermocouple voltage with a multimeter and checking the thermal switch for continuity. This can help troubleshoot a water heater that is not heating water.
In an open circuit test, a healthy thermocouple should produce 20 - 30 millivolts DC. If the reading is under 20 millivolts, then the thermocouple should be replaced. Learn how to replace the thermocouple in this video: • Water Heater Thermocou...
If your water heater has an electronic gas valve, then the repair will be different:
Troubleshooting - Pilot Won't Stay Lit (Electronic Gas Valve) • Water Heater Troublesh...
How to Replace the Thermopile (Electronic Gas Valve) • Water Heater Thermopil...
Buy water heater repair parts online: www.amresupply.com/catalog/Ho...
Curious about how gas water heaters work? Learn about the basic operation, safety features and the differences between conventional and electronic gas valves in this video: • How Do Gas Water Heate...
___________________________
00:00 Intro
00:52 How it Works
01:58 What You'll Need
02:20 Thermal Cutoff Switch
03:29 Voltage Testing
05:01 Energy Cutoff Switch
05:33 Airflow Issues
___________________________
AMRE Supply provides homeowners, service contractors, and property management with the parts and knowledge needed to get the best performance out of any property. Stocking the largest selection of appliance parts, heating, plumbing, lighting, and janitorial supplies, AMRE ships almost anywhere in Canada within 24 - 48 hours. Expert help is available online, over the phone or in person at one of the many locations across Canada.
Connect with AMRE Supply
Website - www.amresupply.com/
Facebook - / amresupply
Twitter - / amresupply
Instagram - / amresupply

Опубликовано:

28 июл 2024

Ссылка:

Скачать:

Готовим ссылку...

Добавить в:

Мой плейлист

Посмотреть позже

Комментарии : 140

@AmreSupply 4 года назад

If your water heater has an electronic gas valve, then the repair will be different: Troubleshooting - Pilot Won't Stay Lit (Electronic Gas Valve) ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-UXpmmGuewk8.html How to Replace the Thermopile (Electronic Gas Valve) ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-Yx2gfgJB7bI.html

@DataGeek903 2 года назад

Before doing this you should clean the air intakes. Thermo couple isn't always the cause

@AmreSupply 2 года назад

@@DataGeek903 Thank you for watching! You are right that airflow can create issues is why we have a whole section on airflow at 6:55

@myfavoritecolorisrage 10 месяцев назад

Actually, my valve failed due to the electromagnets. One shorted a wire from the lead pin that energizes the electromagnet. Pilot lght would light, but go out as soon as you release the dial. Power from the thermocouple was fine. Re-soldered that wire, used electrical tape to limit future shorts, and whammo, hot water again! But I wouldn't suggest anyone disassembles the actual gas valve, like me, unless you are beyond careful, handy with tools, and quite desperate for hot water!

@AmreSupply 9 месяцев назад

@@myfavoritecolorisrage Thanks for sharing your experience. In most cases, a new gas valve would be installed if all else tested good.

@jamaalh32 6 месяцев назад

Oò poo

@davidramey7186 Год назад

Your videos empower people. There’s nothing more noble. I am grateful for what you’ve done for us all

@AmreSupply Год назад

Thank you David!! It means so much to hear that, we are just happy that people are finding the videos helpful!

@jrtree5981 2 года назад

Thank you for such thorough information! My TCO Switch simply needed to be reset, but couldn't find that elsewhere! Saved me much time and money! Great contribution to those needing assistance!

@AmreSupply 2 года назад

You're welcome, we're just happy that the video helped you out!

@MrTeeJayDee 2 месяца назад

I saved a lot of money! This person did a great job explaining the troubleshooting procedure and I was able to find the problem and repair my unit. Very quality person and video! Thank you.

@AmreSupply 2 месяца назад

You're welcome, we're just happy to help!!

@xtrongarage9666 3 года назад

Thanks buddy for teaching me how this stuff work. My pilot light won't stay lit now I have a better understanding. Cheers

@AmreSupply 3 года назад

You're welcome! We're just happy to help in what small way we can!

@jerryliu213 2 года назад

Thank you so much for this detailed instructional video! Its a life saver!!

@AmreSupply 2 года назад

You're welcome Jerry, we're just happy to help!

@luvsangel8103 2 месяца назад

Oh my god you just saved me from a nervous breakdown. I was able to change my thermocouple no problem but the pilot light kept turning off. I was literally pulling my hair out! Thought Id check other videos and see if I missed a step and sure enough I had no idea about resetting the thermal switch. 🤦‍♂

@AmreSupply 2 месяца назад

Thank you for watching, we're happy that the video helped you out!

@josephklostermanjr.4687 2 года назад

Great content from this channel always. I’ve learned so much from you!

@AmreSupply 2 года назад

Thank you Joseph we're just happy to help!

@1972jerbear 3 года назад

best troubleshooting video out here. Not sure why it only has 508 thumbs up and 70K views. Thank you!!!

@AmreSupply 3 года назад

Thank you Jerry, we aim to make some of the best videos possible! If you're curious, we just finished a series on oven and stove troubleshooting, including a "how it works" video: ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-L9ZI5GyON9I.html Overall RU-vid is saturated with lots of videos so even with the right title and keywords it can take a while for videos to grow. Every view, like and comment does help boost the video, giving it more of a chance to get recommended by the search algorithm.

@huskerdude8761 3 года назад

Thank you! This was a life saver.

@AmreSupply 3 года назад

You're welcome, we're just happy to help!

@majortom9784 3 года назад

Thanks... your video was a great help

@AmreSupply 3 года назад

You're welcome!

@th1exterminator646 11 месяцев назад

I don't know why I am hearing about the tco reset button now after watching multiple how too videos, but that solved everything. Thank you!

@AmreSupply 11 месяцев назад

You're welcome, we're glad that the video helped you narrow it down!

@bobbyhubbs3054 3 года назад

I’m pretty handy with stuff looks like all you Gotta do is unscrew it but I understand thank you very much for your help

@AmreSupply 3 года назад

You're welcome, we're just happy to help, All the best to you!

@toysoldieroutpost 2 года назад

Thank you so much. Worked for me.

@AmreSupply 2 года назад

You're welcome, we're happy to hear that the video helped you out!

@pomapoma6896 Год назад

The best video to fix your water tank pilot light problem

@AmreSupply Год назад

Thank you, we're just happy to help!

@ahmodahmed1453 4 года назад

very well and thanks for all the tips.

@AmreSupply 4 года назад

You're welcome Ahmod, we're glad you found it helpful!

@vaewolfshadowmeremmo4746 3 года назад

Thank you so much you saved my bacon with the reset switch i replaced my thermopile and still couldn’t get it to work hit reset and works great probably didn’t need the thermopile but hey it is what it is !

@AmreSupply 3 года назад

You're welcome! We're glad that you were finally able to narrow down the problem!

@germaalvarez400 2 года назад

Thanks very well explain 👍

@AmreSupply 2 года назад

You're welcome, we're just happy to help!

@Pierofelizzola 3 года назад

EXCELENT video

@AmreSupply 3 года назад

Thank you! We're glad you found it helpful!

@Pierofelizzola 3 года назад

Extremely helpful wias able to fix my hot water heater 1st thing this morning

@belle7624 4 месяца назад

GREAT video!! Everything finally makes sense :)

@AmreSupply 4 месяца назад

Thank you, we're just happy to share some good info!

@Edward3DFX 2 года назад

Thank amazing video !!!

@AmreSupply 2 года назад

You're welcome, We're just happy to help!

@susanguo5335 2 года назад

Thanks. This is great video! I basically followed the suggested troubleshooting procedure. One situation about my gas heater, it'll heat only once after the manual light on (pilot lighting), and it then shuts all the gas off once the set temperature is reached, so I don't get a standing pilot light... Tried to replace the thermocouple and get reading around 21mV at open condition. Also the continuity check shows good connection. Does it indicate a faulty gas valve? We're still able to have hot water so far, but only by manual lighting on...Please help, thanks!

@AmreSupply 2 года назад

Thanks for watching, we're glad that you found it helpful. If the thermocouple voltage was low it would shut off the gas before the water heater was able to heat. The fact that it heats up and gives you hot water before shutting off the pilot, points to the gas valve being faulty. The gas valve itself is difficult to troubleshoot and repair, so you might need to install a new valve.

@DreamGolf 3 года назад

Are the wires for the thermal switch a special wire? I have some wires that got burned from condensation and heat. Need to replace them and was wondering if they are a special type. Thanks.

@AmreSupply 3 года назад

Thanks for watching. Its best to use the same gauge wire but choose wire rated for high temperatures. The wire you'll want might be listed as having "heat resistant insulation" or a "high temp wire".

@madcow3417 Год назад

5:32 I had an airflow issue when I moved into my my house a decade ago. Something like 1/10 times, when the main burner ignited it would blow out the pilot light. It would blow out almost every day. I happened to be watching it when it happened one time. I fashioned a small piece of sheet metal and put it between the pilot light and the outside air. There was nothing between the pilot and the main burner, so the main burner ignites, but the piece of metal stops the turbulence that was blowing out the pilot. It's worked just fine for the last 10 years. This video didn't exist back then so I didn't know about the vent in the middle. I'll check that today.

@AmreSupply Год назад

Thanks for sharing! Never would have thought to use a piece of sheet metal to help shield the pilot flame from additional turbulence. Airflow problems can be difficult to narrow down and some creativity is often needed.

@hawkins4lifeh3llfire67 3 года назад

Very informative video. I have a unique issue. The pilot will light but when I move the top switch to on and turn the gas up on the front facing knob, nothing happens. Typically it would ignite the pilot and have much a more visible flame but it’s not doing anything now. Any ideas? Thanks for any advice and thank you for taking time to make this video!!!

@AmreSupply 3 года назад

Hi Eric, thank you for watching, we're glad that you found it helpful! What you're describing is a faulty gas valve. The gas valve has 2 valves in it which will control the flow of gas. The pilot and thermocouple is connected to the master valve, it will allow gas to both the pilot and the burner (if needed). The dial controls the burner and when the conditions are right, it will open up the valve to let gas into the burner. For the burners to work both valves need to open. If nothing happens when you switch it to on, then its likely that the valve to the burner is not opening.

@hawkins4lifeh3llfire67 3 года назад

@@AmreSupply Thank you very much for the reply!

@AmreSupply 3 года назад

@@hawkins4lifeh3llfire67 You're welcome, we're just happy to help!

@Phildegu 3 года назад

Hello and great vids. Now my electronic gas valve is flashing five times with a 3 sec pause. The pilot stays lit but the Main burner does not kick in. When I reset the unit by pressing the knob in the pilot position and pushing the pilot igniter I can turn on the burner but it will burn for about 5-7 min then turn off and resume the 5 blinks. Does this mean I’ll have to replace the whole unit ?? Thanks in advance.

@AmreSupply 3 года назад

Thanks for watching, we're glad that you found it helpful! The fact that the pilot does stay lit is showing that it likely is a problem with the gas valve or the electronics inside of it. The gas valve itself can be replaced. www.amresupply.com/catalog/Gas-Controls-647749-PP2D If you're not comfortable working with gas fittings then that's something best handled by a technician.

@Stillerdudev92c 2 года назад

Great video, my issue I seem to be having is my pilot lights and I leave it on for a minute per the lighting instructions, as soon as I set the gas to on the main burner turns on for a second then goes out. Any ideas?

@AmreSupply 2 года назад

Thanks for watching. For the pilot to stay lit, the thermocouple must be producing enough voltage so it's worth verifying with a multimeter. As well corrosion between the thermocouple threads and the gas valve can also cause issues, so this can be cleaned with alcohol and a q-tip. If the voltage is good, and the connection is solid, then it could be an issue with the gas valve.

@gustavosh.5147 3 года назад

Hello, thank you for the explanation, but i do have a question: i changed the whole burner set, the igniter works well, especially starting the flame, but after releasing the pilot knob, it won't stay lit, any idea why? Thank you

@AmreSupply 3 года назад

Hi Gustavo, thank you for watching. If the pilot flame won't stay lit, and you have a new burner assembly then its possible that there is a bad connection between the thermocouple and the gas control valve. Unscrew the thermocouple from the gas control valve, you can use a q-tip soaked in alcohol to help clean up any mineral buildup or corrosion that might be on the valve. If there is any interference the the voltage produced by the thermocouple won't make it to the valve.

@gustavosh.5147 3 года назад

@@AmreSupply makes a lot of sense, thank you so much for your reply. Greatly appreciated

@AmreSupply 3 года назад

@@gustavosh.5147 You're welcome, we're just happy to help!

@allenl6625 2 года назад

Hi and thanks for the video. I changed the thermocoupler but the pilot light wont stay lit. is it possible its the gas controller ( have a honeywell controller) ?? thanks

@AmreSupply 2 года назад

Thanks for watching. You may still want to check the voltage of the new thermocouple. This will verify if the pilot flame is hitting the right portion of it or if the flame is hot enough. A weak pilot flame might also prevent the thermocouple from warming up properly. If the flame is weak then it's possible that the pilot orifice is plugged. We don't have a specific video showing this but you will likely need a pin to clear out the orifice. Note that even if the thermocouple is producing voltage in an isolated test, it doesn't always mean the voltage is getting through. Sometimes the connection between the thermocouple and the gas control valve can become corroded. This can be cleaned with vinegar and a q-tip. Try that out first before replacing the gas valve.

@xo_kool_mom_swag_xo655 3 года назад

So I have a question my gas water heater will work for a few day if I run water to much it makes the pilot go out the after off over night it will light and works fine for a few day what can be wrong

@AmreSupply 3 года назад

Thanks for watching. If it works intermittently, it could be an airflow issue, backdrafting or still a problem with the thermocouple as outlined in this video. In your case, make sure that the airflow is good first, and that the room that the water heater in has a fresh, unrestricted supply of air.

@sophia5550 Год назад

It seems like my water heater is experiencing issues with the pilot light going out when the main burner stops. The sudden gust of wind I feel when the main burner goes out might be the cause. Do you think this due to improper venting or a draft around the water heater. I have verified the igniter and thermocouple all good.please help thanks

@AmreSupply Год назад

Thanks for watching. Without seeing all the details it is hard to say. It is best to make sure there is proper airflow into the room, (if there is a door to the room, make sure there is space under the door. If there is no intake of air there will be negative pressure and it can cause a back draft. As well make sure there is nothing restricting any of the venting inside or outside.

@tommack1139 Год назад

My pilot wouldn’t stay lit, so I replaced the thermocouple. The pilot will light and the heater will come on, but it shuts off as soon as a wire is touched, like when replacing the outer door. I retested by just touching a wire with my finger too, same result. My thermal cutoff has continuity, but is it going bad or is it a wiring issue?

@AmreSupply Год назад

Thanks for watching. If the thermal switch is tripping then you should be able to tell based on a continuity test. If it runs fine and only shuts off if you touch the switch or door, then it's possible that the wire connectors are not making good contact. In any case make sure that there is no corrosion on the wire terminals, and that they sit securely on the thermal switch. If that doesn't help, then install a new switch.

@pennybaker1395 4 года назад

Please help. Both our water heater and air conditioner are broken. Have not had hot water in 3 weaks. The pilot light will not stay lite. Replaced the thermocouple and the burner assembly. Used a brush to clean the air register. I lit pilot and let it burn for 2 yours before lighting the burner. The burner would stay on for about 30 minutes and then burner and pilot goes out. Please offer suggestions on what to do next. We are desperate. Thank you. God bless.

@AmreSupply 4 года назад

Hi Penny thank you for watching. If you replaced the thermocouple and the burner assembly and the pilot still won't stay lit then its possible that there is corrosion between the thermocouple and the gas valve. Unscrew the thermocouple, take a Q-tip, soak it in rubbing alcohol, and clean the inside threads on the gas valve, then clean the end of the thermocouple. Any corrosion will reduce the voltage and can cause the pilot to go out. As well make sure that there is a constant source of air to the water heater. If the water heater is in a room or closet, the door should have space under it to let in fresh air. Without that the water heater will be starved for oxygen. Finally check to see if there is good airflow in the exhaust. Any blockages in the exhaust can create issues.

@pennybaker1395 4 года назад

@@AmreSupply Thank you AMRE Supply for being kind enough to answer. Your video is great. Unfortunately, the water heater is in the attic and extremely hard to remove which is another reason we did not want to have to replace it. We will try your suggestions. I appreciate your help more than words can express. Hopefully they will work. Thank you for caring for others and for being such professionals.

@AmreSupply 4 года назад

@@pennybaker1395 You're welcome Penny. We're glad that you found the video helpful and we're happy to help in what little way we can! Best of luck on the repair!

@michaelyeo316 3 года назад

@@AmreSupply I have the similar issue. I had replaced the entire burner assembly. My gas control has 2 wires (i believe it is the thermal cut off) but the burner assembly does not have any connector for it. The plumber just hook them together and taped it. I can light it and it will stay lit for a while then go off. Any idea? Thanks for your help.

@AmreSupply 3 года назад

@@michaelyeo316 Hi Michael, thank you for watching. If you replaced the thermocouple and the burner assembly and the pilot still won't stay lit then its possible that there is corrosion between the thermocouple and the gas valve. Unscrew the thermocouple, take a Q-tip, soak it in rubbing alcohol, and clean the inside threads on the gas valve, then clean the end of the thermocouple. Any corrosion will reduce the voltage and can cause the pilot to go out. As well make sure that there is a constant source of air to the water heater. If the water heater is in a room or closet, the door should have space under it to let in fresh air. Without that the water heater will be starved for oxygen. Finally check to see if there is good airflow in the exhaust. Any blockages in the exhaust can create issues. Hope this helps!

@marogtkid08 11 месяцев назад

If the TCO is bad, will it continue to trip or does that mean there’s a ventilation issue? The switch has continuity but proceeds to trip once the heater runs and then shuts off the pilot.

@AmreSupply 11 месяцев назад

Thanks for watching. If the TCO does not have continuity when tested, then it is faulty and it needs to be replaced. If the TCO has continuity when tested, but still continues to trip, then it is likely an issue with the ventilation. If it trips it will shut off the pilot each time.

@marogtkid08 11 месяцев назад

@@AmreSupply Cleaning out the chamber, the exhaust tube and baffle and the draft line seemed to have done the trick. Also replaced the thermopile just for kicks. Maybe I’ll get another 15 years out of it. 🤞

@AmreSupply 11 месяцев назад

@@marogtkid08 Thank you for the update, we're glad that the cleaning helped fix the problem. All the best to you!

@ViolentRed22 Год назад

Are replacement cutoff switches universal for most brands? I’m having trouble with our Whirlpool water heater, really I’m having trouble finding any replacement cutoff switches in general if anyone could point me in the right direction.

@AmreSupply Год назад

Thanks for watching. I don't know if there are any universal cutoff switches as the, size, the mounting holes and the way that the switch sits in the mount will differ.

@AmreSupply Год назад

You can see the ones that AMRE carries here: www.amresupply.com/catalog/Thermostats-647762-PP2H As well if there are any numbers written on the cutoff switch, you can use that to help narrow down a replacement. For example if the switch says 270F or 270D, it's likely referring to the temperature at which it cuts power.

@bobbyhubbs3054 3 года назад

Mine has no tco can’t test that but pilot won’t stay lit I am a thermocouple is good wats the next test

@AmreSupply 3 года назад

Hi Bobby, thank you for watching. If the thermocouple is good and the water heater still won't stay lit, then it could be an issue with the airflow as mentioned at 5:34

@rubenarredondo4033 4 года назад

Where can i buy the T C O

@AmreSupply 4 года назад

Hi Ruben, thank you for watching. You can get various repair parts for water heaters at AMRE www.amresupply.com/catalog/Hot-Water-Tank-Parts-647736

@omar_Elnabelsi 2 года назад

thank you , I have a gas heater and the light won't stay lit though I replaced the thermocouple and magnetic bobene but nothing chang , please help me, thanks.

@AmreSupply 2 года назад

Thanks for watching. Sometimes corrosion can interfere with how the thermocouple screws into the gas valve. If there is corrosion on the gas valve threads then it will reduce the voltage. This corrosion can be cleaned with a q-tip and alcohol or vinegar. As well you can test to see if the new thermocouple is producing the right voltage. If it isn't then it's possible that it's not positioned correctly or that the pilot orifice is plugged.

@omar_Elnabelsi 2 года назад

@@AmreSupply thank you and good luck

@AmreSupply 2 года назад

@@omar_ElnabelsiYou're welcome we're just happy to help!

@jmatjmat4747 2 года назад

Thank you for making the video, I have a question my water heater is acting up for the last couple of days, everything seems to be working fine but now we run out hot water in one shower, we normally check this right away and the flames are on then we can have the hot water after a while again, the setting is all the way to the highest level Please let me know what can possible be the problem thank you!

@AmreSupply 2 года назад

Thanks for watching. If your water heater isn't making as much hot water as it used to, it could be one of several things. The thermostat (on the gas valve) can wear out and lose sensitivity over time. This means that it thinks the tank is hotter than it actually is, which would cause the water in the tank to never reach as hot of a settings. This can be difficult to test, so the only way to know is to install a new gas valve to see if it changes things. Sediment or rust can act as an insulator at the bottom of the tank, preventing heat from the burner from heating up the tank. Sometimes flushing the tank can help with this but there are no guarantees. As well the dip tube is plastic. If it breaks off, then cold water will be sent into the top of the tank which will make some of the water colder than normal. The dip tube normally pushes new cold water into the bottom of the tank so it can be heated by the burner.

@JavierHernandez-kq7vc 2 года назад

My heater turns on the flame but it does not stay on, what will the problem be, will I have to clean it?

@AmreSupply 2 года назад

Thanks for watching. First test the thermocouple voltage based on the steps in this video. Replace the thermocouple if necessary. If the thermocouple is good, then clean the connection between the thermocouple and the gas valve. This can sometimes prevent the flow of electricity, preventing the pilot from staying lit. Other than that, it could be an airflow issue as outlined in the last half of this video.

@TexxxTexaco Год назад

Pushing that button saved me $150.00 tomorrow morning. BIG THANKS!

@AmreSupply Год назад

You're welcome, we're just happy that the video was helpful!

@Mimi11281 2 года назад

I replaced my thermocouple but my pilot light won’t remain lit, could it be the control valve?

@AmreSupply 2 года назад

Thanks for watching. There is one more thing to check before trying to replace the control valve. It could be an issue with corrosion on the threads that lead into the control valve. You can use alcohol and a q-tip to clean the threads. As well check the position of the pilot light and the thermocouple. If it is out of place then the thermocouple will not produce enough voltage.

@Thisisjs96 3 года назад

If the thermal switch reads 0 on ohms is that the same as if it where an open loop?

@AmreSupply 3 года назад

Thanks for watching. The thermal switch is a non-load component. It simply provides a path for electricity to pass through. A reading of 0 ohms means that there is no resistance and electricity will flow unrestricted. Anything between 0 and 1 ohms is perfectly normally for a switch. Open loop, OL or a reading of - - - - - - means there is no path for electricity to flow through. These concepts are visualized in this video: ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-iIQ14vTxVK0.html

@Thisisjs96 3 года назад

@@AmreSupply I’m not sure what’s going on with mine I put in a new thermocouple since mine was old it’s all brand new everything is connected back where it needs to be, the thermal switch still reads 0 but I’m not getting enough voltage into the thermocouple it only goes up to .5 after 1 minute and then doesn’t climb from there then after 1 minute it’s back to 00.0 any thoughts?

@Thisisjs96 3 года назад

Just realized mine is electric not conventional so I am getting voltage it actually went up to 730, however as soon as I let go of the button it won’t stay lit, my thermal switch still reads 0 and the button does not pop

@AmreSupply 3 года назад

@@Thisisjs96 If its an electronic valve then you have a thermopile instead of a thermocouple. If the voltage gets up to 730 then you've verified that the gas supply works and that the thermopile is functioning. When you light the pilot its a manual bypass that allows gas to flow through the control valve into the pilot. Still that doesn't rule out a failure inside of the gas control. Its likely that the ECO (which is a fuse) tripped as a safety. This will happens if the tank overheats. If the ECO trips then the gas control valve will need to be replaced. This is difficult to test so if you are unsure then its best to call a plumber.

@Thisisjs96 3 года назад

@@AmreSupply thanks for all the info I truly appreciate it as I haven’t had hot water in 3 days because I’m not the best technician but still trying to replace parts, so the eco is a fuse? My next step was to take the entire thing apart and see if I needed to replace anything inside, I’m going to do that today and shut off my power so I just wanted to know is there anything else inside that I need to check out?

@ashleyamason7809 2 года назад

What could it be if the pilot will stay lit but the burner will not relight the heat the water when needed?

@AmreSupply 2 года назад

Thanks for watching. This is an indicator that the gas control valve is faulty. This is best replaced by a technician.

@epmcdonald4562 2 года назад

You did turn it back to on right ? Just checking .. And temp control hasn't been turned all way down to coldest setting?

@bobbyhubbs3054 3 года назад

No my airflow is fine I think it’s my gas valve the burner is fine jus wish I knew how ta check it

@AmreSupply 3 года назад

The gas valve itself is difficult to check and if you've eliminated all other problems then the gas valve is best replaced by a professional.

@Dustrat82 3 года назад

My pilot light won't stay lit. I tested the thermocouple and it read 19.3 millivolts while the pilot was being held on. I removed it and tested it with a light and it went to 24 millivolts. I also had a new spare thermocouple and when I installed it it only read 15 millivolts and has the same issue.

@AmreSupply 3 года назад

Thanks for watching. If the thermocouple is producing ~20 millivolts then it should be ok. One thing to check is to see if there's any corrosion at the connection between the thermocouple and the gas control valve as this can reduce the voltage at the valve itself. Unscrew the thermocouple and use a q-tip soaked in vinegar to clean the connection on the control valve as well as the threads on the thermocouple, then reconnect and try again.

@Dustrat82 3 года назад

@@AmreSupply thanks. I just installed this new water heater 6 months ago. I will give that a shot. Also is it required that a sediment trap or drip leg be installed ?

@AmreSupply 3 года назад

@@Dustrat82 Most new installs will require a sediment trap but its best to check as the exact codes will differ based on your city, state or province.

@pegasso8 2 года назад

I change the termlcope and still not lighting

@AmreSupply 2 года назад

Thanks for watching. Does the pilot flame light at all or is it just not staying lit? If the pilot flame doesn't ignite at all then it could be a bad ignitor, plugged pilot orifice or an issue with the gas valve.

@pegasso8 2 года назад

@@AmreSupply the pilot not still on i have a full flame on the pilot but not stay lighting even i change the all pilot ensamble

@AmreSupply 2 года назад

@@pegasso8 Its worth checking to see if there is corrosion where the thermocouple screws into the gas valve. If there is corrosion electricity won't flow between the thermocouple and the gas valve. You can use a q-tip soaked in alcohol or vinegar to help clean the threads. If that still doesn't work then it would be best to replace the gas control valve.

@pegasso8 2 года назад

@@AmreSupply thanks for you help and keep doing i nice videos help me alot

@Joeyokeefe 2 года назад

Thanks. It was just the reset button for me.

@AmreSupply 2 года назад

You're welcome, we're glad it was a simple fix.

@christianb4053 Год назад

OL stands for over limit

@AmreSupply Год назад

Thanks for watching. I've seen both over limit and open loop listen in multimeter manuals. Over limit makes sense on multimeters that have specific resistance thresholds.

@judyhorstman9766 Год назад

No pilot light

@AmreSupply Год назад

Thanks for watching. If there is no pilot light, the it could be a plugged pilot orifice, faulty gas valve, or an issue with the gas supply.

@zorkonthegreat5879 2 года назад

Multimeter should be set to DC. Thermocouple generates DC not AC.

@AmreSupply 2 года назад

Thanks for watching. At 3:47 we instruct to set the multimeter to the volts DC setting. The icon is V - - - which is DC rather than the setting above V~ which is AC

@zorkonthegreat5879 2 года назад

@@AmreSupply I must have heard it wrong. Your videos are very informative.

@AmreSupply 2 года назад

@@zorkonthegreat5879 Thank you. Tone can be difficult to figure out in comments vs spoken words, so wasn't sure if the comment was making a correction about the video or was a general statement on thermocouples. Cheers!

@darrelmyer935 11 месяцев назад

I bought this water heater ru-vid.comUgkx8G49mV71sAzUl9shXyLW-r3XgHH9EVh1 for use in my bus conversion. I installed it under my kitchen sink and it is fed by a high efficiency on-demand LP water heater. It is both a backup hot water source as well as a water saving device since we have hot water on demand rather than having to wait for the gas on demand water heater to finish its ignition cycle. I decided on this water heater due to the fact that it only draws 1300watts when it's ON instead of the 1500 watts that most Water heaters this size draw. In an RV a couple hundred watts can be a big deal. With very low standby losses, I don't have to worry about excessive power consumption. When propane is not available for our gas water heater, in conjunction with our low flow shower head there is enough hot water available to shower, albeit we won't be taking "hotel showers." Also very happy with the recovery rate of this water heater. Granted, it is quite small, but it does exactly what we need it to do.

@AmreSupply 11 месяцев назад

Thanks for sharing, we're glad to hear that it's working well for you!

@mrssarr8249 3 года назад

PLEASE SAVE MY HUSBAND AND ME! OUR WATER HEATER STILL HEATS THE HOUSE BUT AFTER A STORM THE WATER WILL NOT STAY LITE. MY HUSBAND SAID" THE PILOT WON'T COME ON". PLEASE HELP ME SAVE MONEY!

@AmreSupply 3 года назад

Thanks for watching. We have a specific video on relighting the pilot light which also talks about some of the problems. ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-d-KRwKdRNYI.html Overall if the pilot won't light or won't come on at all then its likely that there is issue with the gas supply or the gas valve could be faulty.

@mrssarr8249 3 года назад

@@AmreSupply so is that when we call an electrician or?

@AmreSupply 3 года назад

@@mrssarr8249 Its best to call a plumber or an HVAC tech.