i remember seeing that they had a set quota in one of their videos, just really tells me that we DO owe them an apology. it's not their fault, but the high ranks of roblox
So from what you are saying it's not every moderators fault, just the higher ups? Wow it's almost like you know, the government somewhat having controlling of the countries. (I'm not pointing any fingers nor will i say what do i think about it)
@@RubenSimanyways, Ruben can u basically make a video about all our roblox support emails, of roblox support not helping us when we have all the proof. Can you make a credits to Kai_b7lox at the start. By the way that is a video idea
Hey Ruben, there is something I know about Roblox's management of mods from an anonymous user. He explained that Roblox Mods are extremely underpaid (like $2/hr), high expectations and pressure, and obviously undertrained. As I know, some or a lot of mods are from India and only know not very much English and training. I don't know if it is in a specific country, but I know that the person who explained to people on reddit had proof that he worked there. He remained anonymous, so Roblox won't sue him.
Same, I thought Roblox Moderators weren't even trying, But I didn't know there are that small employees that are trying their best to keep roblox safe.
I also don't like it when I get falsely report by a creepy old man in Pls Donate who said he would meow for robux. I declined to donate to him because that's nasty. I told him to go away from me & that thing blew up on me. It started calling me the nword & every single slur it could come up with. He had premium & I didn't. I was soon ban for "Discrimination" even though he was discriminating others. Thanks roblox!!
You know what's funny this reminds me...there's a channel "Euina" she's is grown and made videos with kids telling them to "meow" for robux but she's not canceled for whatever reason.
You'll either a - Become just like them b - Have your life force drained by a company that pays you minimun and will not thank you just so the game improves a minuscule bit
I think what Ruben means by the title is that we blame moderators for things we contribute to. As customers we consume products that we pay for/use, ex. Roblox players playing Roblox and buying Robux. When problems arise, as customers we believe its right to 'protest' or speak out against decisions that we don't like but with big corpo's like ROBLOX that just doesn't affect them. The only tool we have to combat ROBLOX and get them to listen to us is by holding back our wallets and not feeding into ROBLOX's careless and evil actions. Edit: After watching the video and understanding where Ruben is coming from. I would like to add onto this comment and say that I appreciate the attention this has gotten, and that yes moderators are overworked with their estimated numbers and the conditions they have to get accustomed to before turnover happens is terrible for the company. About the exact topic of the video, I was off about but I'm still glad many people shared my views and supported this comment. Roblox time and time again has had terrible incidents occur on their platform and do next to nothing. All branches of ROBLOX's staff, Engineering, Design, Marketing, Finance, Trust and Safety, everyone gets a piece of the filthy pie which is their paychecks. I would be disgusted knowing that as an Employee under Roblox I was taking a paycheck from such a horrid company that makes a mockery out of child safety and laughs in the faces of victims of grooming and other abdominal acts. As this has gone on, Roblox users ignore these facts and instead have short attention spans only doing what is entertaining to them and not what's right. Do some users (youtubers) require this flow of content making to sustain their lives? Yes! But that doesn't excuse ignoring the red flags and endorsing a site as disgusting as ROBLOX. What is the solution? Be self-aware, do not let your wants overcome your morals. There needs to be a right and wrong, we've determined that but undermine it as Roblox users. Once you've figured out the problem, do what's best to combat it. Realize we are blinded and need to say no to Roblox and prevent their revenue from growing.
It's crazy how Ruben is the ONLY RU-vidR I've seen not get flamed for using AI art, but honestly he is still talented at what he does, and maybe the situation he has with roblox would not allow to be using comission every single video.
i get that he wants to get pdf files and creeps off roblox, which is good - but going as far as to ban furry items? like cmon man, im not a fan of the fursuit heads but like at least let me keep my tails and stuff man :c
Bro I’m sick of Roblox. My sister and I were playing last night and some guy joined and started saying the n word hard r. I don’t know how he bypassed, but he also said he would do some nasty things to my sister
Man that's sad. What's even worse is knowing that most of these people with microphones available are 17 plus. never go to the 17 plus section . Mic up 17 plus edition is the top example of degeneracy
It’s their administrative team that we do not see, but moderators, we see them and attack them so we are in the wrong for trying to fight the wrong and we instead should apologize instead of trying to fight them because they aren’t in charge of anyone besides us
this is the type of storytelling and production we want from your Ruben. This video both production and topic wise is absolutely perfect and (especially because of recent online drama and recent video topics), i'm glad you're working on videos like these again instead, it's a glimmer of hope
To summarize, the video is about the fact that the higher ups in roblox are to blame due to poor management and protection of their consumer base rather than the moderators who are understaffed and overworked. He's not trying to say every moderator is an angel. No, there are definitely bad apples. And to the people saying they lost their accounts due to poor moderation, that definitely sucks but that isn't what Ruben is trying to say. He's saying to hold the executives accountable for leaving their website as an unprotected cesspit rather than blaming moderators who have barely any power in the grand scheme of things.
@alphaplayz8927 Thank you. I mostly said this due to the number of comments expressing their woes in regards to the moderation team. And what happened to them sucked and I agree that the admins were in the wrong in those cases, I feel like they didn't understand what Ruben was genuinely saying.
Yeah, I know how managers get hired. They get hired because of years of experience, but years of experience don’t mean anything if you’re garbage at the job. But Roblox doesn’t care as long as they manage the moderators. And this isn’t just Roblox, every company is like this.
That's not at all what happens in the video, he says that the people who lost their accounts to poor moderation do so because the mods speak poor English, and are completely out of touch with the usage of slang and terms in modern society. He did not mention what you said at all.
Why do we owe them an apology? My 2018 account got deleted with no bans or warnings which had a 4,000+ hours progress in different games, the reason did not even say anything, and it is forever gone now
my friend got banned the sane way. they only provided a reason after attempting to appeal and it was for child endangerment. i guess roleplaying as a murder drone is not safe at all
Seeing 90% of these comments at the time of writing this not even watch the video before making a statement on it is crazy. i really wish people would just maybe i dont know listen to what he has to say? christ people.
Yea like srsly, these people didnt even watch the video and say stuff like "Why should we apologize to them? I lost an account that was created in 2010-2018" and give some reason that "somehow" justifies it that they shouldn't apologize to the moderators
Unfortunately these people are stupid, as I have moderate autism and have difficulty concentrating on videos or even remember videos, I am at least aware that these things are deeper than we think and I want to hear the other side
Im glad someone finally said this because it is kinda unfair to be mad at the 1,600 moderators when they have to moderate 70 million daily users and over 5 billion accounts thats 43 thousand to one when only counting the people who play every day.
I really hope this gets fixed soon because I’ve been through so many abusive people on the platform whether it be a normal player or a mod misusing his authority by banning people simply because they don’t like the way they behave on the platform
From a 2010 user and still exists. I had never seen roblox went down hill to the point that it reached the center of the earth. Of course, i witnessed everything. Seen adults being relationships with underage. 18+ items bypassing roblox moderations users attempting 18+ sessions in roblox games. Making unwanted games. It really sickening me to the point i even kept my distance with roblox day after day. I blamed roblox moderation from the start from the lack of moderation but didn't realize the struggle in their company. I dont blame them anymore but makes me question on whats going on with roblox higher ups and what to do with their current situation.
2014 user here. Can agree. Too many things have fallen over the years, and so far the higher ups don't care about it. Mods however, are doing their best, whether it be from that community or it's from Roblox. But I gave up thinking about it because I accepted the fact that, no matter what Roblox does, it's cursed and doomed to fall sooner or later.
@@Unmario It’s just going downhill at a rapid pace. I joined in 2014 and still play a bit today. I’m starting to back off Roblox because their decisions are so bad and brain dead. Whatever the HRs are on, I want it because they are high af. I’m telling you these HRs know nothing about the company, they just get hired and rise instantly to the top of the company because of their x years of experience. They be hiring the most garbage people just because they have experience and whatever fits the job description. Just because they have experience don’t mean they good at the job. Dumb people at Roblox bro. Like all they do is make the most horrible decisions and get their fat paycheck and bonuses. Go home and repeat. Man Roblox trying so hard to rise their Stock price. Tryna be all professional changing the games tab to “charts” lol 😂
Dude your videos are amazing and simplify things in such a way that the average joe can understand. Hopefully your efforts dont go in vain of fixing this major issue with roblox and other platforms.
I've been going around recently and reporting the said "pedo" accounts and have gotten over 13 banned so far. And it didnt take me long to realize that the roblox moderation teams numbers simply didnt add up. The amount of accounts, assets, and other things that are created per day are insanely high. For a mere 1,600 people to manage the thousands upon thousands of things per day seemed a little tiring, overworking, and stressing. Im really glad you took the time to show this and bring this into the light of the public. We seriously do owe the moderation team an apology
@@sakuyaplayzruben said that roblox couldn't do that (they're a public company, unless investors get on it and the stock price doesn't drop its not happening)
Someone I knew had a friend of a friend who was a roblox mod. As I quote Roblox management said "you need to move to California or your lose your job" so they want people in office and that's a way they are losing people.
w video as usual i watched it when it came out, just wanted to say I honestly didnt notice the voice was AI. I consider myself to have a really good ear for it but i just didnt notice till i saw the meme in the community tab. Ruben has such an emotionless voice in these videos anyways so I dont think it particularly matters, plus im aware he only did it cause of the accident he was in. im just making an observation that I thought the AI voice was shockingly good.
8:25 “Keep in mind, I’m only one guy imagine if there were 40 thousand of me, we could delete 55 million 200 thousand accounts every year. That’s probably more than there are predators on the platform… I hope”
Well we shouldn't blame the moderation team, we should blame the corporation (Roblox), for everything bad in the platform, from inappropriate UGCs, inappropriate Clothes, etc. Roblox is blame for everything bad in Roblox.
Huge video man, brings to light some of the core problems that the roblox playerbase never knew of. It’s not a good look on the moderators for me when I was warned twice now for simply saying “gg” (good game), however now, considering the conditions, I can see how this kind of thing happens Hopefully this reaches more people
the more i watch these videos, the more i realize “hey, i was exposed to these weird games when i was younger”. while it’s not the moderators fault, there really just needs to be a new way to make sure kids arent lying about their ages, or being exposed to these things. roblox moderation needs more people or needs a better way of moderating games and people.
investors' lawsuits will completely ruin them and the parental lawsuits will only hurt financially i know its sad but they can be sent under by the investors
If they get a ton of investors lawsuits coming in, its very possible the corporation would collapse and have to file for bankruptcy. Investors are just too powerful
I'm genuinely glad I'm not the only one thinking that there are some moderators that are overworked. Ruben really did his research and I'm impressed by it. Thank you for shedding light on it.
I Was Actually Smart Enougth to Wait Before Commenting on the Video until After Watching it, And Your Rigth, We Allways Blame the Moderation team but They Are Moderation is Given a Toothpick to Defeat a Giant of a Problem.
"I'm just one guy" In previous videos you said about a whole group where regular players can inform you about those accounts/items/groups (i mean it was turbulent but it worked for a good while) also there was an entire team for compiling 200 accounts for the "Do Roblox Reports Really Work?" video
To be honest, i think if roblox want to make their games for older people and relate to mature stuff they better make seperate app. One for kids and one for teen/adults.
1:11 hiring more roblox mods could potentially increase the stock price of roblox as more investors would be willing to invest in the company as they would see roblox as an ethical company hiring more moderators to remove inap content
Dude my ass got permabanned for exposing a pedophile it was a 2017 account with a lot of progress and game passes and I’ve been terminated for child endangerment this moderation is cooked 💀
I've always tried my best to report accounts that obviously break Roblox's guidelines (Scamming, genuine harrassment, etc.) The main issue I see is that you don't get any like email or notice that your report has gone through, and is being reviewed (Or the account was successfully struck down) which might largely be part of why people think reporting doesn't work.
because theres 200 million roblox users, all the reports are managed by AI, the real roblox staff focus on stuff like european reports or support tickets, in cases like reporting games they're mostly managed by staff
The thing is, I could never fathom roblox being shut down however if this continues it might happen, there are plenty of good games the put AAA devs to shame (guts & blackpowder, centuria, dead ahead, ect. ect.) But if roblox shuts down purely due to something on their hands, thousands of games are lost, and may never come back
it’s more the communities fault that Roblox has bad moderation, since i have seen countless videos of people saying they were banned for “no reason” when they were banned for bypassing slurs
I've said this SO MANY FUCKING TIMES. the reason moderation is garbage is not because of MODERATION but rather how the QUANTITY of items that need to be moderated. Roblox has a hundred million players every single day. Imagine hundreds, thousands of reports per minute. Hundreds of case by case exploiter and game reports that require manual evaluation. It's INSANE. No currently developed A.I could deal with something like this. Even a 99.99% perfect accurate AI will still result in thousands of false bans. My god when will these little roblox kids UNDERSTAND this.
@@Toppat4lyth154 victims of what lol? False bans? Half of the time it's justified. They'll say "I got banned for no reason" and when you look at the actual reasons listed it's them saying the most disgusting heinous shit you can possibly say to someone. Things that would get you expelled from a school and fired from your workplace. They shouldn't even be allowed on the internet unsupervised in the first place.
There already is. It's just not being used in games (not available to the "public" with a simple search), rather videos and images, R34 NSFW content, etc.
@@InoriVoidRuben is very big on AI, he’s made tweets about how AI is going to replace art entirely. I wouldn’t be surprised if the voice is AI since his pfp is AI too
why the fuck are half of the comments talking about "we dont owe them an apology they banned my 2018 roblox account with x amount of money" idk if its a pattern or something but its never 2020 account or 2021 and etc
I used to and still do rp in TWD rp. I am 15 now. At the time this took place I was around 13. There was a man that would rp, known as Jospeh Seed. He rped a cult in TWD called Eden's Gate, a straight up copy of Far Cry 5. At the time, he was very prominent in the game. The mods knew who he was, most of the playerbase did too. This man was about 18-20, though what he claimed his age was vary often. He would hit on many girls, that were 16-14, often. Eventually the mods of the game banned him, and then banned him again, and again. He was apparently IP banned, and I haven't seen him sense. One of my good friends that is a female could also testify of this. She was 14 at the time. Roblox does not care if its off platform, most of these events took place over Discord. He would still say things in the chat to people. Roblox does not care in the slightest.
@@gub.. He was reported to roblox multiple times by the moderators of the game themselves. I reported the guy myself once, and i'm sure many others did too.
A Roblox ban report usually contains: User Information: Username, User ID, and sometimes the user's profile link. Ban Reason: Detailed explanation for the ban, such as inappropriate behavior, cheating, or exploiting. Evidence: Screenshots, chat logs, or other proof of the infraction. Ban Duration: Whether it’s a temporary suspension or a permanent ban. Action Taken: Any steps taken by Roblox, such as the date of the ban and any appeals process information.
Ruben Sim, I've been reporting normally without ANY special features and roblox has been sending me notifications about being in the top 10-5% of reporters and I get a bunch of notifications of players getting banned from my report! It seems like roblox might fix this issue you’ve had for some time.
i’m really glad somebody spoke up about this. i’ve been trying to find some topic like this and im glad i stumbled upon this video. i didn’t somebody could speak about it so eloquently as you did
Gameplan: We convince a TON of people to sue roblox about these predators with unloseable cases, that way ROBLOX loses money and their stock goes down. And then, the owner of roblox will say to the investors, "yo, so our stock is doing shit rn, the only way to fix it is to invest in more moderators to help make it so the things all the people are sueing about dont happen anymore" someone hire me
4:28 look at the faces on the parents it is very sad ty ruben keeping internet safe and spreading awareness. Most ppl dont realise it but you have done a lot for the internet by spreading awareness. dont listen to haters!!
I feel bad for the whole moderation team, being worked down to the literal bone without any chances, I always thought they just outright replaced the entire team with AI, I didn't realize they decided to keep few and work them so heavily. Also I know this is completely off topic but I did not expect to see footage from literal years ago, since that footage at 8:27 is from atleast 2-5 years ago back when I used to play that game as a jetpack seller LMAO. I only recognize that scene because I remember freaking out over being stormed by a whole group of people, the fact I still have that exact same save to this day, and that I still even use that same outfit to this day LOL. Jeez that is SUCH a throwback to the past dude I miss when that game was in its prime. Fun fact: the guy named "Leo" in that clip became my friend after that whole debacle and we're still friends who play together to this day! wild how that works, huh?
I LITERALLY just went to the marketplace and looked up the most recent t-shirts. I Kid you not that I saw a t-shirt called Phone in soup, BUT IT WAS FOR SURE NOT PHONE IN SOUP XDDDD
2:29 I feel like its partially parents that are at fault. In the modern times, its a commonalty to see children with unsupervised time on their electronics to replace the tediousness being a parent brings. I typically see this kind of behavior at dinning areas, or in public. Parents really need to hold themselves accountable.
@@user-qi7ip6yn9s oh naaah if anyone has a kid, they must be rich from working all the time. cause theres no way in this economy is the parent gonna have free time
I regularly tell my small sisters to be careful while playing Roblox… you never know who’s on the other end, or who’s making the game that you’re playing.
@@SwooshiiOfficial he suffered a acident and is recovering, i dont know If he cant talk normaly but from the images It was quite bad, i have read that he is using ai voice because he d has not yet recovered. Is it really that difficult to look or research something?
@MinorInconvenience666 if U don’t shut up he already explained why he was talking like this because he is using his voice lines and voice to voice filter so quit harassing the guy because if he wanted to He could literally have yourself invested by the police for harassment leave the fucking man alone U fucking bot
I, too, have witnessed this problem, as I have gotten 2 1 day bans and a one week ban from not doing anything that is really going to genuinely hurt anybody. I actually got one of those bans for say ing "imagine hating furries". I hope that the moderation team gets better and starts making better bans.
Once upon a time, there were two developers there main focuse was creating a physics engine for kids. After a couple of years, they realized the more people there was on their platform the more money they can make. Same thing happened with vrchat used to be small once it got big they became the next corporate company.
Ahh yes let's talk about thee profile even though that's not thee point of thee video makes sense.... Until u think for more then 2 secs and relise what's thee point of even commenting that
i made a roblox account way back in 2009 and had a blast with it. i was one of the unfortunate ones to have been groomed years ago on there, and that's why it's such a... not necessarily uncomfortable experience in current day, i'm just having way less fun than i remember. i log on for maybe one game a month at most and play for probably 30 minutes to an hour before stopping because it brings back too many memories, good or bad. thank you Ruben, for shedding light on an issue that's been going unnoticed for years. and thank you for your service to safety in roblox
I think its scary that you can barley tell this is ai voiced and wished it was disclosed properly. Its fine considering the accident but also i dont feel people should get super comfortable using ai. Its a useful tool yes but should only be a tool. Not something to replace human creativity for productivity.
@-._Radixerus_.- nah it's only obvious now because I was looking for it. But since I never expected ruben to use ai in his work, I never heard the differences. I feel like many have similar experiences. Not all, but definitely a majority, considering not many people commented about it. Ai is definitely controversial enough for people to mention it when they notice where it was used.
I've been watching you from pretty much day 1 of the whole Roblox thing. I can't believe that a random RU-vidr has managed to do more work than most mods. I love your channel and I really hope you do good, man.