I had an issue with my cross slide. Michael, Weiss's manager, gave me very personalized service and made this video for me and I was able to diagnose and fix it with his help. It was like having my own machinist repair person right next to me. Weiss really puts a lot of effort into stellar customer service, no excuses. They just addressed the problem and got my machine working Thank you Weiss.. and thank you to your engineers.
