In this video Sofa Selector reviews the West Elm Andes Sofa. Click here to shop the Andes sofa on West Elm's website. For more sofa reviews check out our other videos and www.sofaselect....
I’ve had this couch for 3 years now. The fabric (performance velvet grey I think is what the lady called it) is incredibly durable. It’s a well built couch and it honestly looks the same after day after day sitting on it. I will say it is very firm. If you like firm, go for it. If you like soft, it’s very uncomfortable. I’m actually selling mine to get another West Elm couch, possible the Harmony.
Ugh thank you!!! I have a couch from Interior Define that is similar price point & look to Andes & uncomfortable as hell. I was hoping the Andes would be softer 😩😭😭😭😭
I’ve had this for 4yr and while comfortable- the chaise definitely did not hold up at all. It sinks and looks like a mess every time anyone sits on it. Im just wanting to get rid of it as soon as I find the best thing to replace it. Everyone says it’s firm - but mine sags a lot! I would not recommend. Edit to add: I went back and forth with West Elm on this for months in 2020 - obviously with the pandemic things were slow. But mine started sagging a month after I got it. They sent me thicker cushions - but then the covers didn’t fit. They sent me new covers twice - but they were still not fitting! Finally they sent me a whole new sectional no joke - and within a month that one started sagging too. I’m an average sized person and most of my friends are too. And it’s not like I exclusively use that one seat - but when anyone sits in the corner part of the chaise they sink so badly. It looks comical! Anyways - just figured I’d let you all know that I used to love West Elm but after this experience it was so frustrated with them.
Just came back from the West Elm store and was about to pull the trigger on the one with the chase section. I'll reconsider after reading your comment. Thanks for sharing and wish WE read it as well and support you and future sales with a product improvement
Hey there! thank you for reviewing this as i was looking to get one. do you happen to have the dimensions of this exact one you were reviewing as they do come in multiple options when i checked the website. Thank you
I love firm but this sofa is too firm. I had to replace this sofa three times. The ottoman sunk in the middle. The bench seat squeaked and I had to get it repaired twice!
Don’t buy this couch! Purchased one in November ‘21 and it was sagging and bulging after 6 months. West Elm tried to claim I purchased it too far out of warranty (which is one year) and I have called them every week for 2 months given they don’t want to give a refund after picking up the faulty product. It’s not worth the discount. Just go with a better couch and better company.
