What does a Salesforce Admin actually do? with real examples

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These job responsibilities are based on my experience. Some admins might have different duties than mine, depending on their job description and the company they work for.
If you were like me, when I was looking into this career, you might have no idea what an admin does. I hope this video gives you some insight of the job and help you decide if this is something you want to pursue. :)
0:12 - Intro
0:25 - What is a Salesforce Admin?
1:02 - Flows
2:29 - Validation Rules
3:51 - User Management
4:48 - Reports
5:36 - Campaign Management
6:21 - Page Layouts
7:02 - Quote Approvals
7:32 - Continuous Learning
8:19 - Outro
Good luck! You got this!!!!

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Опубликовано:

27 янв 2023

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Комментарии : 68

@salesforcenow Год назад

Great insight on the reports section! The difference between a good Salesforce admin and a great Salesforce admin/analyst is not only delivering a report, but helping teams understand and make decisions based off of data presented.

@Mikeelianne Год назад

Thank you for your kind words

@LeandraParkerFit Год назад

Thanks so much for explaining this Mikee! As a beginner Salesforce Admin, I really appreciate having this break down 🙏

@Mikeelianne Год назад

Glad it was helpful! :) thank you for the kind words Leandra! ❤️

@garciajovani Год назад

Great points Mikee! Same here, I don’t deal much with reports since we have assigned food with much more experience working with reports

@pierrepucheu 11 месяцев назад

Thanks, Mikee. Very on point.

@Mikeelianne 11 месяцев назад

Thank you!

@Growingwiththeflowers Год назад

So informative! Thank you!

@Mikeelianne Год назад

Glad it was helpful!

@Eliezeraugust0 Год назад

Your approach is amazing, Keep it up

@Mikeelianne Год назад

Thank you! Appreciate your kind words!

@hellooo1982 Год назад

This is very helpful! Thank you so much!

@Mikeelianne Год назад

Glad it was helpful! :)

@zaad5273 Год назад

Subbed after watching! Awesome vid! :)

@Mikeelianne Год назад

Thank you! Appreciate the support ❤️

@tushg4061 Год назад

Amazing info. Can you share a detailed video on Flows and how you approach it from your experience? A whiteboard session will be helpful. Thanks!

@Mikeelianne Год назад

Great suggestion! Ill make sure to think about this for my next vid :)

@tearap2009 Год назад

Awesome video!

@Mikeelianne Год назад

Glad you enjoyed it :) thank you for the kind words!

@enyukay 9 месяцев назад

Great Video 🤗

@Mikeelianne 8 месяцев назад

thank you :)

@harryjamessmithmusic7762 Год назад

Fantastic job, Mikee! ... I enjoyed Gandalf as well. lol 3:12

@Mikeelianne Год назад

Hahahas I’m glad u did!!!

@harryjamessmithmusic7762 Год назад

@@Mikeelianne Cheers! Have a wonderful day!

@Mikeelianne Год назад

@@harryjamessmithmusic7762 you as well mate!

@harryjamessmithmusic7762 Год назад

@@Mikeelianne Thanks so much!!!

@merouaneess 4 месяца назад

hey, lianne how long the duration to get a certificate on salesforce and how master this field ..????

@shoreside5704 Год назад

Hi.I am a filipina also and learning this salesforce, how can i connect with you? Thanks

@your3starweapon Год назад

I would like to ask if the Salesforce admin can reset the authenticator of a user? I lost my phone and I'm unable to open my authenticator. Thanks

@Mikeelianne Год назад

This would be a question for your IT team :) for my team we use OKTA, and I have no control of that

@angeliqueespinoza684 8 месяцев назад

Can you share your personal pros and cons of being being a Salesforce Admin?

@prathimagooly Год назад

Hi, can you tell where did you first got an internship. Can I apply too? Was there any interview process to get that internship?

@Mikeelianne Год назад

Hi Prathima , I found it thru LinkedIn! I recommend watching my previous video on how I landed my sfdc job :) it’ll tell you more details

@CL-vf4iz Год назад

Hi, could you let me know what key words should one be looking for in an entry level SA job description? I wouldn’t want to accidentally apply to one that is mostly meant for experienced admins.😅

@Mikeelianne Год назад

Hello, in regards to key words for the job description, I think it’s more of what your knowledge consists of! You might be familiar with some non-entry level SCA skills :) Some of them are pretty vague “providing basic support to customers, entry-level management of Salesforce operations, and maintaining customer data” But definitely the content you studied for in your exam! If some job description seem to require coding, architecture, development, then those are a little out of our league for entry level jobs.

@annajoseph3596 Год назад

Can u please suggest resources for earning flows?

@Mikeelianne Год назад

I took Salesforce Lightning Flows on udemy with Andy Utkan. While watching his vids I was doing it at the same time on my hands on org :) Recently I’ve definitely improved from my mentor at work since he’s created so many for our instance and when it’s my turn to create flows, I learn from his built ones. Practice always helps!

@chetanvaishnav Год назад

Hello Mikee, I hope you are doing great. I want to know that is technical support role is good or not as I got an offer from Salesforce for this role! Thank you 🐈

@Mikeelianne Год назад

thats awesome you got a job offer from Salesforce! Congratulations! Technical support role is a great place to start. You might not be an admin officially but you're getting your experience!

@chetanvaishnav Год назад

@@Mikeelianne Thank you so much! I'm really excited about the opportunity to work with Salesforce. Is it feasible to transition from a support role to a developer role within Salesforce at a later stage? As I was more in a developer role from the last 2 year in my last company.

@FelixV 10 месяцев назад

Where did you get your training for the admin cert.?

@Mikeelianne 9 месяцев назад

I watched Mike Wheeler Media Administrator course on udemy and Focus on Force Administrator certification

@someonecurious7600 Год назад

hello mikee I am training to become a salesforce dev and admin can you share some of the real-life validation rules and flows you created so we can understand what kind of requirements we can face in the future? Thanks ☺

@Mikeelianne Год назад

Hello! thank you for such a good feedback. Ill be sure to keep this in mind when I'm making a new video :) I appreciate you!

@vikastiwari6780 8 месяцев назад

I m also looking for Siebel to Salesforce transition.

@Mikeelianne 8 месяцев назад

looks like you already have CRM experience, highlight that in your resume. I think it's be bonus points for your applications!

@jjvs9 Год назад

Sounds like a job where you get to spend most of your day doing your own work with minimal calls with co-workers/boss or customers ?

@Mikeelianne Год назад

I actually work a lot with our internal users. There are days when I just work on cases from people receiving errors when they try to do particularly actions such as closing an opportunity

@Mikeelianne Год назад

But after that, you’re right I spend most of my time with my own projects :)

@jjvs9 Год назад

Sounds awesome 🤩

@Workrelatedstufff 11 месяцев назад

Can u lost put key words of daily tasks you will be healing with? Here’s a example like flows I’m currently oaring flow builders and now I’m gonna spend extra time on this section to k lol earn automations better😊

@Mikeelianne 10 месяцев назад

Key words: validation rules, flows, user management, securing records, CPQ, communities