What Dollar General Doesn’t Want You To Know 

Please direct ALL your anger towards the executives making the decisions. The local level employees are NOT to blame, they're just as much victims as you and are underpaid and overworked and used as a shield for taking the blame.

It's funny, if I steal from a company, it's a "police matter." If a company steals from me, it's a "civil matter." Edit: for those in the comments, I don't steal, and don't condone theft, as a thief is one of the lowest forms of scumbags that walk the planet imo. I'm just pointing out the bs of the "just-us," system.

I work as a merchandising specialist and often have to go to DGs to set their planograms and change out labels because they won't employ enough people to do it. Prices have gone up by 2 dollars all across the store in the last year or so, which is infuriating to see the evidence of while I'm changing out the stickers. They never have more than one employee at any given time aside from the manager and there are ALWAYS pallets of merchandise on the salesfloor that no one has time to put away. Customers regularly wait at the registers for so long they start yelling for service. It's honestly turning into a dystopian nightmare. DG is a disgusting company and they need to be held accountable for their crimes way beyond a fine.

I work for DG for about a year. I said to my manager “DG won’t be around long she asked why? I told her that as soon as they use up all the locals as employees they will have to raise wages to get anyone to work in their stores. It was a Sunday morning and my manager told me that I was expected to finish stocking the store, which was impossible. I walk out and said I quit. Monday morning I got a call from HR with the district manager telling me I was fired. I had quit before I was fired. They would leave only one person in the store for $10 an hour. They expected us to be cashier plus stock. I know the reason I was fired was because I mentioned to the manager that someday a union will be organized to protect the workers. Well, I live in a suburb of Pittsburgh Pa. Within a radius there are 5 miles or so, 2 in westmoreland and 2 in Allegheny county. Sooner or later if my perdition comes true there’ll not be any DG’s!!!!

My mother worked at Dollar General for many years. She broke her leg at work and wouldn't let her take time off to heal. They wouldn't even let her sit down because of a no sitting policy. Evil company.

As a former DG manager I can confirm everything in this video. I was not even allowed enough payroll budget to keep ONE person in the store for the time that the store was open. The store was open 15 hours per day. my budget allowed for 10 hours of coverage. Despicable company.

In MA, if a store's pricing at the register is different from the shelf and/or advertising, by law, they have to charge you the lowest price. If it becomes a pattern like in this lady's case with the cat litter, they have to give you the item for free, and in most instances you get your entire bill paid by the store.

Same thing happened to me at Wendy’s in Monteagle, TN. : went through the drive-through, where the board says a sour cream and chives potato is $2.79. When I got to the window to pay and got my receipt they had charged me $3.59. I brought it to the attention of the manager who promptly told me there was nothing he could do about it. He could not refund me the difference. The price in the computer is the price no matter what the sign says, that’s what he told me. Unbelievable! I went by there two weeks later and the price still says $2.79 on the sign. Beware, it’s probably happening in a lot of places.

"Corporations are people," until it's time for accountability.

“Who has the time to complain over a quarter? Well I do.” Absolutely badass.

A) they have no idea what they have in inventory B) they are horrible to their employees C) i think getting a part time job there and just robbing the place blind is a community service at this point.

there is a local Dollar General thats a literal fire trap almost every aisle is blocked with carts of boxes waiting to be put on shelves

This DG cashier quit before ringing me up. I said "who else is here?" She said "you" and walked out😂

I worked for Dollar General for a little over 5 years and it was hands down the worst job and the absolute worst company I’ve ever worked for. I do encourage everyone to simply not shop at the store, but if you have to please remember to direct your anger towards the corporation and not the employees working at your specific location. Every single store is understaffed. Underpaid. They throw an insane amount of work at whoever does show up. I was routinely working open to close shifts with no days off, basically not stoping to eat. Never had any help. My district supervisor was an absolute asshole who would lie about needing “just one more week” of extra work and they’d get proper help but it never came. I got so fed up I told him that at some point responsibility falls up the chain of command not down. Since they didn’t have a store manager or assistant manager he needed to show up to fill in shifts and was told (and I quote) “he doesn’t run cash registers” and I’d just have to deal with it. A month later they fired me. Which as the absolute best thing that could have happened. I was so depressed working for that company that I honestly had suicidal thoughts. Not only do they need to be investigated for this pricing issue but the way they treat their employees absolutely needs to be addressed. Personally, I hope the whole chain goes bankrupt and closes.

And only a $1 million lawsuit was filed? They don’t care about that million dollars they’re making way more on their deception. This does nothing to deter or stop them.

As a Dollar General employee, I can confirm that in my store at least, because of a very strict regional manager who is apparently watching everything on the security cameras, cashiers can't change anything on their own, and have to call in the manager, or at least a keyholder, to do everything. It's literally blocked on the register, and even the keyholders are warned they'll get in trouble if they leave it turned.

If you steal you go to jail. If a corporation steals not only does it not go to jail but the people behind it don't go to jail and the company simply pays a fine that is already factored into the cost of doing business.

I have a dollar General probably 3 blocks from my home, and I refuse to step foot into that store after hearing how they treat their employees.

I started noticing the same thing around the same time. I was in Kentucky. I stopped shopping there then, but recently I needed chicken nuggets and I noticed that they have smaller sizes than Walmart and are equal in price or $1 less for up to 30% less product. It's a store I won't ever go to again. The understaffing is abusive and should be stopped.

They are doing this here in my town & everywhere. The shelf price is one amount & when you check out the items rings up for an additional $3.00. They take advantage of the people & need to be shut down or change their stealing ways.

At this point, they shouldn't just be fined -- they should lose their business license.

I was in a dollar general in Illinois last January & it was cold in the store. I asked the employee who was wearing a winter coat if the furnace was broken. She told me that it wasn't broken & that they controlled the thermostat from Texas! Unbelievable! This made me never come back. Why would you treat your employees like animals? Corporate greed?

"who has the time?" "I DO." awesome ending statement

I was the assistant manager but being there by myself…who was I managing lol? I didn’t even get my lunch I still had to ring up people…disgraceful

What about cable and cell phone companies those people tell you one thing and absolutely Jack the price up... Everything is a scam in the United States and the world, it needs to be stopped!

Well, after reading this I choose to no longer give them my business. Thank you for enlightening me and I will be sharing this info with my family and friends. This is shameful!

I've dealt with this situation with Dollar General stores. I am very budget-conscious so if the sign says one thing, that's what I am going to pay before I leave the store. I've had to fight against false advertisement but I win! I also noticed, just as they do with fast food restaurants, that they stick A LOT of these dollar stores in A LOT of African-American communities. The one that I frequented to get snacks for my clients, and at the time reasonably priced PPE, was absolutely filthy!! I left a review and was SHOCKED when I received a call. I'm in Ohio, so maybe this call came as a result of the suit that I was unaware of. I stayed on top of the situation with this district manager until changes were made with this store. I remember the day that I walked in the store and could literally smell the cleaner that had been used in the store. I was just thinking a couple weeks ago that I need to contact this district manager because the store is starting to fall by the wayside again. SMH! I have better things that I need to do with my time, and should not have to continue to fight this battle. However, the condition of the store is so much better than it used to be, and it opens on time now.

The whole country is doing this! Especially Walmart and gas stations.

My wife was a manager at DG. It was a terrible company to work for. I am not against companies making a lot of money, but this place truly does take advantage of their employees and the public.

Never mess with a lady’s kittie litter. This was your first mistake

I used to work at dollar general for a pretty long time. Employees are the ones that change the price labels. So if you go in and buy something, then get to the counter and they say it's a different price, then they just never put the new prices up, even though the system acknowledges the new price. Also, all the dollar general stores make over 8 billion in a week. That's just one week. My manager showed me the sales chart for the entire country and that's what it was at that time. It's probably more now. Dollar generals prices aren't a deal. It's convenient, that's it. A bag of Doritos at dollar general is $3.95 or 2 for $6. If you go to your local grocery store, that same bag of Doritos is probably $3.55 or $3.65. That's just one example of many.

My sisters Senior Community has had 3 Dollar General sprout up in the same vicinity within 2 years! 🤬🤬🤬🤬

I worked at Dollar General for almost 3 years . The reason why this happens is because they have someone at the corporate office that changes prices via computer for every store they own . They send new pricing tags to the stores , but the employees can not keep up with the price changes . As often as they change some prices ,, they would need a full time employee at each store just doing price changes . I live in the sticks , 20 miles to the nearest city . There are 3 DG's between me and any city that I go to . All are understaffed, all are a mess , all have wrong pricing , All would be fined heavily if the fire marshal would bust them over the Americans With Disabilities Act because of how cluttered the aisles are .

I know multiple people who have worked at and managed a Dollar General store. They attribute it to borderline slave labor. The amount of responsibility they put on each person is ridiculous. They are so overworked and it's usually only 1 or 2 people and they are always stocking as fast as they can while running back and forth to the register. It's sick.

I used to manage a Dollar Tree, which is slightly more tame than say a Family Dollar or Dollar General (key word 'slightly') and I can absolutely confirm that the employees and managers are horrifically underpaid for the amount of back-breaking work the very small crew does every single day. And what’s even worse is when we get sent an instructional pamphlet for a new policy or new pricing plan, we’re told do what they suits say without question. Usually attempting to question it results in losing your job. So you’re left with no choice but to sit back and watch this shady new plan take effect on the customers. It’s very harrowing and I felt ridiculously guilty when customers would come to me and complain and I couldn’t say anything to them other than “I’m sorry, it’s just what the computer says, I have no say in how these things turn out” and I always end up feeling like an asshole, because I know what that is happening is wrong, but I can’t do a damn thing about it.

I live in henleyville, Indiana, where the only store we have is Dollar General in an IG. A anything that we need. We have to go to the Dollar General and never is the sale ad in the money we paid the same. Then I noticed this will 6 miles down the road. The other one way there's another 17 miles out throw. The other way is another one and there's over 40 miles to get to a big chain store from here. Sometimes so I thoroughly agree. I think it's rude and obnoxious. And belittling for them to do this, especially to people who. But on social security to people who have limited transportation can people have limited income

I will not shop at Dollar General again. This is one way to correct their problem. Once they see their sale going down they will correct the problem or they will close down. It's up to us the consumer to stop it.

I love how this lady used her Karen energy for good. "Who has time to write a letter over 25 cents? I DO" 😂 fucking legendary

As a ex CEO of dollar general store I can say we did this because most people don't really see what the register is charging. We stole billions off poor customers.

I go to a Dollar General by the house to buy household supplies not groceries.Sometimes the cashier will try to throw your receipt in the trash instead of giving it too you. Why would they do this. I make sure I get my receipt.

I was told by a manager at DG that once she became a manager she was put on a fixed salary and then they started pressuring her to work more and more hours. Typical corporate greed.

If corporations are people, criminal charges should be pushed

Dollar Generals are so freaking expensive.

As a packaging designer for products that have been sold to dollar stores before, I can say that dollar stores also make a lot of their profit from built-in shrinkflation for many products. The company I was working for at the time was told that to sell our products at the dollar stores, we needed to cut the size of the products by 40% to 50% so that the cost to the consumer could be cut by 10% to 20% compared to other retail stores. Notice the gap in product size difference to savings passed on to the consumer... Dollar stores rely on several strategies: being the only option, convenience (when other options are around), and consumers not having the purchasing power to buy the more cost-effective alternatives when other options are available.

The fact that they still pay $7.25 hrly is disturbing and people still will work there

My friend worked 15 years at Dollar General. She made one mistake when handling the cash register, (she accidentally was missing 20 dollars,) and they fired her on the spot. She offered to give them 20 dollars. They refused. That was the only mistake she ever made in 15 years. Because they did that to my friend, I refuse to shop there. 😤

Trash corporation, trash stores, trash policies... I feel so awful for their employees. God this place sucks

I think we should investigate the prices all together. I’ve said for years these companies are making millions selling things in smaller packaging that’s more expensive than a normal size at the grocery store. For example you get a 10oz bottle of soap for $2 at DG where the local store would have a 20oz bottle for 2.50. They are ripping off the poor who can only afford smaller amounts.

I worked as a shift lead at dollar general in Columbus for only $12/hr. They refused to schedule me more than 37 hours a week and our store had 4 employees in total. I had to leave because of understaffing and poor experiences with customer who were rightly upset that our cash POS system never matches the prices of the shelf labels. This company needs to be bankrupted or entirely restructured. I felt like I was working for a leech that was stealing from me and my community.

Dollar general is the only "dollar store" where nothing is a dollar

Good morning. I went to a gas station near where I worked to get some fruit. The basket that the fruit came in was advertised at .89 for one piece of fruit. I got a banana. I went to check it out. The cashier said that it was 1.01. I asked her" am I paying 11 cents in sales tax? she said the fruit was .99. I said again that the fruit was ADVERTISED at .89. She finally let me have the fruit for .89 plus tax. It was the is story that my wife showed me that clued me in to what business may be doing to undermined its' customers. To the lady that exposed Dollar General, I hope you can read what I am writing, and thank you for being bold enough to expose corruption. Hosea <a href="#" class="seekto" data-time="246">4:6</a>

Walgreens did (and continues to do) the same thing. They were sued for it, but only got the corporate equivalent of a slap on the wrist... our laws are so broken that this is just the cost of doing business to them.

In the state of CT, if an item rings up higher than the listed price, the seller has to give you that item for free up to $20. Boy, do the stores here make sure to update their prices efficiently!

That happened to me once at a Dollar General in San Antonio but I’m always very careful at the register so when the girl was ringing me up there was an item that rang 53 cents more than The shelf price. I called the Manager and she said “Oh, the manufacturer went up on the price, and we have no control of that.” I took her to the aisle and I told her “this is what is advertised and this is the price that I want.” so she had the cashier refund my money.

Dollar general used to be a place you could shop when you were broke. They had off brand food and goods that were cheap. Now when you go there its all name brand goods that are often the same or higher prices as walmart. Its just another example of the middle to lower class being squeezed out.

The Dollar General store in my neighborhood is in such chaos that you can’t push a cart down the aisles. And yeah, when I calculate the cost from the prices on the shelf it’s always more at the register. And there’s hardly anyone at the register without having to to wait for them to get there. If it were an airport there would be planes crashing everywhere.😊

I used to work at Dollar General. Terrible company. We were constantly understaffed and they made sure no one could work full time hours. Half the equipment in the store was broken and never replaced. The place was always a mess and we couldn't even get a vacuum cleaner for the store. The manager in store was fine but the person above her would constantly change our schedules without telling us. Sometimes our schedules would change in the middle of the night and we would wake up on a day we thought we had off and look at the scheduling app to see we were supposed to work. The self checkout machine was always breaking down. As a cashier I was expected not only to man the cash register alone but also whenever there wasn't actively people checking out I was supposed to go around the store and organize the shelves and somehow keep an eye on the counter at the same tine and of course I'd get yelled at if there was a person waiting in line for even a second when I wasn't there. The manager would throw away products that hadn't sold(including food items and candy that were perfectly good to eat) and of course the employees weren't allowed to have any of this stuff that was just getting tossed in the garbage. We had to work holidays when almost nobody was coming the store. They would lose more money on paying us than they would get from sales on those days. It doesn't surprise me that prices weren't kept up to date. The employees don't have time to change prices and the computer system would update them automatically. Another thing. The computer system was a nightmare. It would lag constantly and get worse throughout the day. It would get to the point where I would have to wait 5 minutes at a time between button presses before it would do what it was supposed to do. Oh also if employees needed to do anything during a purchase other than add items or finalize the purchase we had to get a manager. We couldn't remove items or apply the sales the computer system constantly was missing. We couldn't handle returns or anything. I know this is a long meandering rant. I apologize to and thank anyone who read it.

Dollar tree has the correct prices. I went to Dollar General once and found their prices are HIGH!! Nothing like Family Dollar. The prices are just as high as a regular convenient store. Example: A bottle of soda is $1.25 at Dollar Tree. It is $2.00 plus at Dollar General. They need to change their name. No difference than a regular Convenience Store..

With the pricing, that also comes to the fact that employees manually change them. So if they don’t have enough employees the prices get behind. Not an excuse, but definitely part of a problem that Dollar General needs to listen to…

I live in Tennessee. The DGs I shop at are constantly advertising HELP NEEDED. One day I asked what positions they needed help for and the rate of pay. The gentleman said you do all positions…cashier, unbox and stock all goods and the pay was MINIMUM WAGE. That’s shameful. 😱😡

If you are watching this and live in Michigan remember that Michigan has the "Scanner Law" which says that is the price that rings up at the total is higher than the price marked on the shelf they HAVE to give you the difference plus 10 times the difference charged. The "Bonus" is $1 Minimum and $5 for the max. If they do NOT, then you can file a small claims and they have to pay you actual damages or $250 whichever is MORE. I have used it several times at my local Dollar General, and now the prices are usually marked correctly on the shelf.

The inaccurate pricing is NOT a mistake, its a policy

Just putting some more information out there: Sometimes dollar general has a company called drive line come out and do resets on the shelves. This is often only for specific products, but if you have someone from driveline that doesn't care they will ruin your other spots and it will cause even more confusion. I once had someone from driveline destroy our entire laundry section and just left it in a bunch of carts because they didn't want to put the product back. If dollar general had driveline handle ALL resets and not just some, and really held them accountable, the shelf pricing wouldn't be nearly as bad. Next I will comment on the stocking issues. I never got to a level where I saw or dealt with the trucks that would come as far as records go, but there seems to be an absolutely massive amount of over stock at all times. If you work at one of the smaller buildings with less room in the back and on the sky shelves you are screwed. Even in the bigger buildings the backs are almost always full. The moment you start to get some headway, you are bombarded with more stock, and the cycle continues. Our staff just cannot keep up with all of the new seasonal items, NCI home that rarely gets reset, and it just makes workers feel like they're getting nowhere. On the topic of wages and responsibility, there is a huge gap between the positions. I've been offered to be a keyholder and even assistant manager many times and I have always refused. The added responsibility gets you a whole 30-40 extra cents. Not even a whole dollar more. It's ridiculous and I feel bad for every keyholder that gets pressured into the position. The managers make salary and by some accounts it's alright but still not fair for what the company and the district manager expect of them. District managers are even worse, they're trained to get the most effort out of people by yelling at them and making them scared. They will press the store managers into saying they'll write you up if even one thing on a giant list doesn't get done. This is the main reason why these stores have such a high turn over rate, people don't want to be disrespected and they quit. I've had multiple coworkers walk out only two months after dealing with the district manager. To customers, I am sorry that things such as our coupons and dot sales do not work at times, good stores will try and price override for you and make it right. But please don't blame the workers, we don't have anything to do with that side of it. For my coworkers, don't let the company tell you that it's your fault for the way the stores are. The constant staff changes make our managers have to retrain new people all the time and it's never enough time to avoid some mistakes. Stay strong.

Wal-Mart has been doing this for years. They move in a community and lower their prices until the locals or other businesses are drove out the they raise their prices

I live in Ohio and there was a DG built in my residential neighborhood the entire neighborhood petitioned for the company to NOT build the store location but in true fashion they forced the store into our community and now they are having to shut the store location down because no one will shop there because we didn’t ask for them.

<a href="#" class="seekto" data-time="229">3:49</a> The Dr Pepper did come up 2 for $14. You can see the discount. The additional $1 off was probably a digital coupon only deal.

I live in Kansas city MO. When u go to dollar general u can't see the price when they ring it up. U have to look on your receipt. After u paid for it. They do that same shit here

I used to shop at Dollar General all the time because there is one at the end of my block. Pre-Covid, there were no issues with shelf prices vs. register prices. During the pandemic is when things changed. Once I became aware of the differences in prices, I gave the store over a month to fix it. It became obvious that nothing was going to be done about it, so DG no longer gets my business and never will again.

Walmart also needs to be added to this lawsuit. Literally every time I go into Walmart there is an issue with the shelf price and the scanned price

Good persistence mam. These stores need to be revealed for their scandalous tactics. It's not only Dollar General. Family Dollar is another one as well.....

I’ve noticed this for years and when they refuse to fix to change the price I tell them I don’t want it I’ve even voided my entire order and walked out. Bc it’s two more less than 3 miles away 😂😂😂 I have time!!!

Everything they do is to cut costs and save the company money. I was a truck driver for 25 years. A company I drove for years ago tried to get me in the Dollar General account, I refused. They won't pay to ship their freight on a pallet. So, the driver has to physically handle every box and the store employee has to stack it. If they're the only employee working they have to go to the front to run the register. It takes hours to unload and you don't get paid by the hour you get paid by the amount of boxes you handle. I'm now 65 and retired thankfully. I've never been inside a Dollar General and I never will.

I worked at Dollar General and it is a fact that they only keep two people on staff in the building at any given time, only Saturday morning before the store opens is there 3 or 4 people... Yeah .. just a manager in the back stocking and one cashier ..all the time!!! Ridiculous!!! We have over 12 DGs here in Clarksville Tennessee Montgomery County and it's the same at every store, you see stocking karts full of s*** everywhere because there's not enough time or workers to put them up.. I worked at one for 6 months so I can tell you firsthand this is the truth.. it's no one's fault but corporate! I've told everyone that if they want to change they have to write and call and complain to corporate headquarters.

Same story with Dollar Tree and Family Dollar. They're also charging the same price for less product. All you have to do is STOP shopping at these retailers. Force them to lower their prices or force them out of business.

I work at circle k, and the shelves almost always show different price than what the computer will say, i believe this is a much bigger problem than we perceive

I delivered to DG’s for 14 years. They are a despicable company. They treat their people like garbage. Store managers get payed under $40,000 to work all holidays and often never geting days off. Most stores have a 1 person staff expected to do everything.

Wow, I've had this happen SOOO many times and thought it was really wrong, but didn't want to interrupt the ONE employee on duty. Almost everytime I shop I am angry and upset when I see how awful these poor employees treated. They are almost ALWAYS the only person working there and have to do EVERYTHING alone. Idk how they even get a minute to use the restroom. It's a despicable way to run a business!

I do not shop at any dollar store unless it is absolutely necessary. I live way outside of town and it is then only sore available. I have finally decided to go without rather than shop there.

I use to work at a Dollar general distribution center . There's rats everywhere jumping and running on ALL the products !

I've never walked into a Dollar General and said "man that employee is having a great day!".... No wonder why they're so upset.

As an Ex- Dollar General Asst Manager ,I can tell you it's all true. I really liked my job at first ,but they quickly start treating me badly and insisted on the impossible.

Here’s in Florida when Publix gets it wrong they give you the item for free. If dollar general is forced to have this policy the problem will be solved overnight.

When any business responds to your reports of dissatisfaction by explaining why they fall short of expectations, they are telling you that they do not intend to make it better for you or anyone else, and if you continue a relationship with them, you will continue to experience dissatisfaction. This goes for any company wanting to hire you but tells you that YOU have to multi-task and be able to work in a fast-paced environment, which tells the job seeker right up front, we will over-work you and not allow for you to take a break. You will become fatigued, cranky, resentful and combative for which we will reprimand your for being insubordinate and continue the abuse until you quit, so we won't have to pay unemployment for firing you.

The management at Dollar General in Berkeley, Illinois (suburb of Chicago) was terrible in Feb. 2024. Their checkout computer registered $2 more than the price tag shown on sunglasses I wanted to buy. When I politely explained to the manager that she legally had sell me the sunglasses at the price shown on the tag she refused to sell me the sunglasses. I politely got her name and told her I would be contacting her district manager over the legal principle of this. I called the DG customer service line and told a representative what happened and that I want to speak to the district manager of the Dollar General store located in Berkeley, Illinois. The representative took a message and the district manager never called me back. Now I'm boycotting that store.

"Generally NOT a dollar store" is what we've called it for years.

In my small town DG is one of the only places without driving 20 mins or more, so we frequent it for quick trips. There have been many times where I’ve asked them “are you sure that’s right”, and had to check my receipt. I never thought about the prices differing from what was on the shelf. I just always checks the receipts. The more you freakin know….

I worked in a grocery store when they introduced scanners in that late '70s. One of the most important things we did was make sure the price on the shelf matched the price in the database. Not doing so is bait-and-switch.

I'm glad this is being exposed. It's not limited to Dollar General. I have been trying to expose WalMart for a couple of years for doing it too. I started taking pictures of every item I take off the shelf and make sure everything gets rung up at that price at the register. The number of "oversights" will blow your mind.

You guys are absolutely correct 💯. I was an employee of DG in my community for almost 1yr and watched these deceptive practices happen continuously. The best thing that ever happened to me was, "I quit". Thank you for bringing awareness to these issues with this company. They all need to be shut down!

Yep! This has happened to me twice in the past in the last week. I attempted to use two of their digital coupons (amounting to $8 total) and their computer system did not honor them. I had clipped them within the date ranged advertised, so they were "supposed to be" valid coupons. When I questioned the cashier about it, he said he had noticed the same thing about coupons not coming off that are advertised. I don't blame him, he has no control over what is programmed into their computer system, but corporate sure does! I am at the point of not ever going back in there again. Times are tough economically right now for most Americans and people go to stores like Dollar General thinking they are going to save a few dollars but then end up getting ripped off!!!

If I was a cashier there, I’d give the customer the price on the label. I’d probably get fired but I won’t scam people like that.

I QUIT shopping at Dollar General over a year ago & wrote this same thing in a survey. Shelves do not reflect prices at register and then I am told that the shelf isn't correct and that they can't change it fast enough and they won't honor their shelf price. So I don't spend any money there at all ever. I know when I am being robbed. Hope you enjoyed your last dollar from me Dollar General. Don't forget you're never too big to go out of business. Broke people know how to go without. Don't forget that.

I did a research paper in college on Wal-Mart and came to a similar conclusion. When they move in, small businesses get shut out and close leaving Wal-Mart as the only option. They strongarm suppliers because they buy in bulk and bully them to sell at cheaper rates or will buy elsewhere, impacting suppliers bottom line. Then when the profits slow, they'll close the store leaving no options for the communities they've destroyed. There's been a few great documentaries over the years that layout what i found in my college paper 20 years ago. And no, i haven't shopped there since.

A quarter and a dime and a few cents adds up to millions and billions to the people at the top that are running this corporation. And here we are, doing our best to get by, relying on the prices to be as we see them, but getting scammed. It’s not like we can leave and go to another store. They know the options are slim for us “rural folks”.

Walmart still has the cheapest options, but around here it is 30 minutes away so DG is definitely a convenience factor, and you pay a premium for it. Got a 3 ft. hard plastic kiddie pool at WM for $7…the same pool at DG was $13! 😮

I worked for a large telecommunications company that had the same practice. They would perform a software update that would charge customers 1-2 cents each. No one would notice or argue being charged 1-2 cents more, but if you have 80 million customers, that would bring in at least $800,000. If customers would call in to complain, they would apologize and refund the money. But, the majority of the customers would not.

This happened to me once at a Dollar General. Qhen the prices did not match at the register, I just put down all my merchandise and left. People need to do this. Nothing like a loss of profit to wake a company up.

Their registers NEVER take the sales prices off! I have had to return several times to get money they owed me. 😡😡 each time I had to call like 6 different offices and it took like a week to speak to someone who could help me! It's ridiculous! I keep a personal record of my items now and what's on sale. Even if you find something in a wrong place, they should charge/honor that price, especially if it's the only item of it's type.

Before the Dollar General came in my area there was quite literally nothing. The properties that they bought were owned by a bunch of Alcoholics who didn't do anything to maintain their properties. The Dollar General took the area that I lived in and gave all of these people who have not very much access to a wide variety of basic goods. It might not be as fancy as publix, but it gives people access to Goods they would not otherwise have access to. Dollar General did not cause the money problems that people have in the area I live in. They have nothing to do with it. They simply built their business in a low income area, which is not a crime and people who actually live in these areas are grateful for them being here

While working at DG for 3 yrs now, yall should also know its not just the shelf prices they're changing without notice, its also the coupons they provide you on the app. Alot of times theyll remove them during the sales, and people are thinking those coupons are being put on their purchase when they aren't. They're scamming people like crazy here in Arkansas.